Chrysler might have invented the modern minivan, but time marched on, leaving this version of the Town & Country feeling dated and past its prime. It’s not that the Town & Country totally lacks good points. Ride is very comfortable and settled. Passengers will also find a quiet, well-equipped cabin that offers considerable versatility.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
NA
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
NA
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard from 2008. Head protection air bags standard from 2008. ESC standard from 2008.
Road Test

Chrysler might have invented the modern minivan, but time marched on, leaving this version of the Town & Country feeling dated and past its prime.

It’s not that the Town & Country totally lacks good points. Ride is very comfortable and settled. Passengers will also find a quiet, well-equipped cabin that offers considerable versatility. Both the second- and third row seats fold into the floor, which is a big convenience for times you need to maximize cargo space. Unfortunately, that trick also compromises comfort.

Seating
2 front, 2 rear, 3 third
Drive Wheels
Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
minivan extended
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 3.6-liter V6 (283 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"The 12v outlet powered with the ignition in the front console has quit functioning. I have had 3 problems all happen within a short time and am wondering of they are related: 12v outlet, radio push button programs lost, intermittent front wipers"

Carol-Don L., MI (2013 Chrysler Town & Country Limited 3.6-L V6)
Body control module

"Recall on window controlls"

Anonymous, CA (2013 Chrysler Town & Country Touring 3.6-L V6)

"rear vent window controller recall"

G K., FL (2013 Chrysler Town & Country 3.6-L V6)

"recallfor the rear windowcontrol"

Anonymous, ON (2013 Chrysler Town & Country 3.6-L V6)
Cruise control

"The cruise control frequently will not engage. I have tried turning it off before stopping the vehicle; not turning it off; canceling it; etc. Sometimes it comes on; sometimes it does not"

Anonymous, CA (2013 Chrysler Town & Country 3.6-L V6)
Exterior lights (other than headlights)

"The lens fell off the outside mirror light on the drivers' side and was lost. Couldn't buy just lens. The part was over $100. Installed it myself. The passenger side lens also fell off that I was able to save and glue back on"

Ray S., IL (2013 Chrysler Town & Country Touring 3.6-L V6)

"L rearview mirrow Turn Signal Lamp casing/cover fell off, lamp still worked"

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)

"Blind spot warning light in driver side mirror"

James B., WI (2013 Chrysler Town & Country Limited 3.6-L V6)
Gauges

"Gauge malfunction fixed under warranty by software update"

Anonymous, WV (2013 Chrysler Town & Country Touring 3.6-L V6)
Headlights

"Automatic high beams go off even though they are switched on. Dealer will not repair unless they can duplicate the problem"

Anonymous, NC (2013 Chrysler Town & Country Touring 3.6-L V6)

"driver side head light burned out"

Andrew C., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"Auto hi beams don't always work. Makes me nervous about entire electrical system"

Anonymous, OH (2013 Chrysler Town & Country Touring 3.6-L V6)

"the headlight unit allowed water into the unit and had to be replaced with a new unit by the dealer"

John W., FL (2013 Chrysler Town & Country Touring 3.6-L V6)

"Automatic headline switch malfunction. Took 3 separate visits to dealership to repair"

Joanne O., MI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Dealer want's 270.00 dollars to replace headlight bulb."

Joseph L., IL (2013 Chrysler Town & Country Limited 3.6-L V6)
Heated or cooled seats

"Cable on stow/go seat needed replacement. seats would not go up/down"

Walter M., PE (2013 Chrysler Town & Country Limited 3.6-L V6)
Keyless entry

"Keyless entry stopped working. 2 different fobs and changed batteries multiple times. FRUSTRATING"

Angie P., (2013 Chrysler Town & Country 3.6-L V6)

"FREQUENT BATTERY REPLACEMENT"

Anonymous, AZ (2013 Chrysler Town & Country Limited 3.6-L V6)

"Sometimes need multiple attempts to open car"

Anonymous, NJ (2013 Chrysler Town & Country Limited 3.6-L V6)
Tire pressure monitor

"It comes on and stays on despite tires being at proper and equal inflation."

Joseph K., NJ (2013 Chrysler Town & Country Limited 3.6-L V6)

"Right front tire pressure constantly reads 2psi low when compared with external pressure testing and causes a false low pressure alert. More recently the sensor appeared to fail while on the interstate and just showed two bars in lieu of any pressure. Latest issue has not been reported to Chrysler for maintenance."

Anonymous, FL (2013 Chrysler Town & Country Limited 3.6-L V6)
Warning lights

"side view mirror warning lights stayed on, then fluctuated on/off, etc"

Anonymous, MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"warning sensors for vehicle coming close to mine stopped working"

Rocco D., IL (2013 Chrysler Town & Country Touring 3.6-L V6)

"CHECK ENGINE light illuminated. Failure of oil pressure sensor. Total repair cost $400.00."

Charles S., CO (2013 Chrysler Town & Country Touring 3.6-L V6)
Wiper motor or washer

"occasionally the wiper blade sweeps across the windshield when driving. Not a big problem, just annoying"

John D., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"The intermittent feature on the front wipers quit functioning"

Carol-Don L., MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"The wipers occasionally operate when making a turn. The contacts in the steering column were replaced but did not help. Still occasionally fails"

John D., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"the problem has always been noisy chattering wiper blades. nothing seems to help. An annoyance only."

Anonymous, OH (2013 Chrysler Town & Country Touring 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Stop working. It was covered by warranty"

Mark K., IL (2013 Chrysler Town & Country Limited 3.6-L V6)

"In the spring when it warmed up and turn on the air conditioner no cold air came out"

Anonymous, (2013 Chrysler Town & Country Touring 3.6-L V6)

"Unable to cool interior. Repaired"

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)
Automatic climate control

"Controls seemed to be reversed with the two sided climate control."

Anonymous, MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"Temperature would go higher than set."

Anonymous, (2013 Chrysler Town & Country Unsure 3.6-L V6)
Blower (fan) motor

"Quit working"

Anonymous, WA (2013 Chrysler Town & Country Limited 3.6-L V6)

"Became very noisy at higher fan speeds. Replaced under warrantee"

Anonymous, FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"The rear AC fan was very noisy when the rear fan was on (very rarely). The dealer replaced the blower motor at no cost because it was still under original warranty"

Anonymous, TX (2013 Chrysler Town & Country Limited 3.6-L V6)

"Noisy blower fan gets louder at higher speeds. Online research shows this is common, but we have not yet resolved the issue."

Anonymous, NY (2013 Chrysler Town & Country Touring 3.6-L V6)
Condenser

"Stopped working covered by warranty"

Mark K., IL (2013 Chrysler Town & Country Limited 3.6-L V6)

"rear evaporator and lines to condensor and compressor totally failed an ha to be replaced"

Kevin P., MO (2013 Chrysler Town & Country Touring 3.6-L V6)
Evaporator

"Developed a leak"

Anonymous, WI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Evaporator in rear of vehicle leaked and failed as did lnes connecting front and back of A/C system. very expensive repair $1,500"

Anonymous, MO (2013 Chrysler Town & Country Touring 3.6-L V6)

"Rear cabin evaporator failed. The design is faulty, because the evaporator is positioned right behind the right rear wheel and is exposed to everything kicked up by the rear wheel during use (dirt, road salt in winter). The entire system could have been channelled within the cabin. Chrysler should have reengineered and recalled these vehicles, instead of leaving owners on the hook for thousands in repairs."

Anonymous, ON (2013 Chrysler Town & Country Limited 3.6-L V6)

"Once again I felt this should have been warranty work since I only had 42000 miles on car. They replaced the rear evaporator at my expense but did replace the cooling lines to the rear of the car under warranty."

James D., PA (2013 Chrysler Town & Country 3.6-L V6)
Refrigerant leaks

"Rear AC lines leaking in multiple places. No corrosion. Had to be replaced"

Aaron K., PA (2013 Chrysler Town & Country Limited 3.6-L V6)

"Refrigerant level was low"

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)

"Ax line to back of vehicle leaked and had to be replaced"

Anonymous, MN (2013 Chrysler Town & Country Touring 3.6-L V6)

"The heat indicator kept going high & AC turning off. Antifreeze found low so added a gallon. Did it again Took it to a private repair shop who raised up the car The spare tire is midway up so unavailable if we had a flat tire. In any event, the spare was removed & found full of antifreeze. Hosing fixed & no problems since This was last summer"

James N., NV (2013 Chrysler Town & Country Touring 3.6-L V6)

"dealer unable to find source of leak. Recharged refrigerant a month ago. Still working. Very slow leak. Dealer will replace unit if it leaks down again and they can't find the source"

Anonymous, IN (2013 Chrysler Town & Country 3.6-L V6)

"Rear air conditioner in rear of vehicle in the overhead started leaking freon"

Anonymous, NE (2013 Chrysler Town & Country Limited 3.6-L V6)

"Discovered it late Spring as air conditioning was barely cooling. Suspected a leak as it wasn't strong earlier. Resolved quickly by non dealer garage. Appeared to be a slow loss of air conditioning refrigerant."

Anonymous, (2013 Chrysler Town & Country Touring 3.6-L V6)

"The refrigerant lines rusted and leaked. Full replacement necessary. Problem resolved May 2019"

Anonymous, MN (2013 Chrysler Town & Country Unsure 3.6-L V6)

"The air conditioning efficiency has been marginal since I purchased the car. I had the system recharged, and it seems better."

Michael M., NY (2013 Chrysler Town & Country 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"System shorted out in a wiring bundle, causing loss of all instruments except tach"

Anonymous, NC (2013 Chrysler Town & Country Limited 3.6-L V6)

"ABS works fine, but the warning light has come on in heavy rain. No knowledge if system was failed or water short out of system. Reported for repair and no repeat to date (2 wet drives)."

Anonymous, VA (2013 Chrysler Town & Country Limited 3.6-L V6)
Calipers

"Stuck calipers."

Scott P., MA (2013 Chrysler Town & Country Touring 3.6-L V6)

"At about 35000 miles the brakes seemed to pulse more than should be noticeable with ABS. Had them checked and they told me the rotors were warped and needed replacement. Had it done, car works fine now, but I think it should have been warranty work with such low mileage."

James D., PA (2013 Chrysler Town & Country 3.6-L V6)
Normal routine brake wear

"no problems. just getting worn in normal ware."

J F., WI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Brakes started making noise when used. Took it in for service."

Anonymous, (2013 Chrysler Town & Country Touring 3.6-L V6)

"Rear Brakes were replaced after 150,000 km of wear. Nothing unordinary about that."

Anonymous, ON (2013 Chrysler Town & Country Limited 3.6-L V6)

"First replaced rear brakes. Front were good for another 3 months. I then replaced front brakes. Total cost about $1000.00"

Jerry M., MD (2013 Chrysler Town & Country Limited 3.6-L V6)

"Newer vehicles tend to use rear brakes more than older ones."

Jim Q., ON (2013 Chrysler Town & Country Touring 3.6-L V6)
Parking brake

"corrosion in parking brake system causes rear brakes to fail at 40,000 and at 80,000 miles."

Anonymous, MI (2013 Chrysler Town & Country Touring 3.6-L V6)
Premature brake wear

"Calipers froze causing front brakes to overheat. Had to replace rotors, calipers, and pads. Pads one month earlier showed only 10% wear"

Anonymous, ON (2013 Chrysler Town & Country Limited 3.6-L V6)

"When I bought the car I was told by a mechanic that this car tends to have brake problems and that every time I have the oil changed (every six months) and/or every time I have the tires changed (fall and spring) I should have the brakes carefully in"

Kathy W., ON (2013 Chrysler Town & Country 3.6-L V6)

"I was constsntly having to have the brake drum (smothed?) down as it felt like I was riding over a washboard. It make me afraid of possible brake failure. It got expensive over 2 times (or more)a year garage visit. When I complained all I got was Oh Well!"

Anonymous, AL (2013 Chrysler Town & Country Touring 3.6-L V6)
Regular brake failure

"rotors /pads"

Anonymous, (2013 Chrysler Town & Country Limited 3.6-L V6)
Rotors

"this vehicle has a problem with its rotors warping"

Anonymous, WI (2013 Chrysler Town & Country Limited 3.6-L V6)

"Vehicle was purchased used in 2014 with 16,000 miles. The brakes pulsated when we bought the vehicle but it was minor and I waited until recently to have the front brakes done however now the pulsation is worse. After owning many vehicles in my 82 years I have found brake rotors on most cars to be of very poor quality"

C C., NY (2013 Chrysler Town & Country Touring 3.6-L V6)

"Normal wear on outside, rust on inside. Vibration during stops"

Anonymous, WV (2013 Chrysler Town & Country Touring 3.6-L V6)

"3rd set of rear rotors because of stuck calipers."

Scott P., MA (2013 Chrysler Town & Country Touring 3.6-L V6)

"Brakes wear out frequently. After previous replacement brakes were very noisy (grinding sounds) almost immediately. Eventually had to replace (again) pads and rotors and 2 ( I think) calipers."

Anonymous, ON (2013 Chrysler Town & Country Limited 3.6-L V6)

"did last long"

Anonymous, (2013 Chrysler Town & Country Limited 3.6-L V6)

"Very bad shimmy/pulsing when driving on hilly terrain and constantly using brakes"

John C., PA (2013 Chrysler Town & Country Touring 3.6-L V6)
Squeaking

"New brake rotors and pads yielded squeaks"

Don G., FL (2013 Chrysler Town & Country Touring 3.6-L V6)

"Brakes started squeaking at 5000 miles"

Deborah T., MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"I have an almost constant squeaking and/or chirping coming from one or two wheels, I think on the right side. It is so loud that people look at me when I drive by, but it is intermittent. It does it almost all the time except when I go to Chrysler to"

Kathy W., ON (2013 Chrysler Town & Country 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

"The transmission oil cooler lines from the transmission to the cooler in the radiator started leaking at the end fitting."

Anonymous, MI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Loss of transmission fluid caused transmission to start shifting funky"

Anonymous, WI (2013 Chrysler Town & Country Touring 3.6-L V6)
Gear selector or linkage

"Clunks when going from reverse to drive"

Anonymous, FL (2013 Chrysler Town & Country Touring 3.6-L V6)
Hydraulics (clutch master or slave cylinder)

"axle replaced on passenger side"

Anonymous, TN (2013 Chrysler Town & Country Limited 3.6-L V6)
Rough shifting

"the transmission shifts rough making a loud clunking sound, the car has been doing this since it was purchased. it has been back in the dealership they say there is nothing wrong I don't believe because it is still doing it to this day. I am also getting calls all the time from tele marketers to purchase an extended warrenty"

E W., SC (2013 Chrysler Town & Country 3.6-L V6)

"Car hesitates and shifts roughly up and dowm. Dealership claim there is no problem"

Anonymous, NC (2013 Chrysler Town & Country Touring 3.6-L V6)

"Shifts too hard (slams) into gear. Service visit did not resolve"

Anonymous, MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"shifts hard, took to dealer, they replaced transmission fluid and it seems to be OK now"

John M., RI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Poor shifting up hill and into accelerated speeds on straightaway/highway"

Anonymous, OH (2013 Chrysler Town & Country Touring 3.6-L V6)

"Upshift AND downshift extremely rough. When slow then necessary rapid acceleration, the transmission noise is TERRIBLE. This problem alone would preclude this model purchase again. I had a 4 speed 2010 T&C which was excellent"

Michael K., MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"Clunks from reverse to drive"

Anonymous, WI (2013 Chrysler Town & Country 3.6-L V6)

"Did not shift smoothly- could feel the transmission shifting more so than would like"

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)
Slipping transmission

"When I first put the car in gear- it jumps. Sometimes when I am in a stopped position (at a red light) it jumps when I start"

Sherry C., NC (2013 Chrysler Town & Country 3.6-L V6)

"hesitation in automatic transmission in high gear"

John T., MI (2013 Chrysler Town & Country Touring 3.6-L V6)

"When we backup and then change gears from R to F, the van thunksand shakes."

Larry H., IN (2013 Chrysler Town & Country Touring 3.6-L V6)
Transmission computer

"See previous input"

Michael K., MI (2013 Chrysler Town & Country Limited 3.6-L V6)

"There was a definite clunk when shifting into Drive after backing up and stopping. There was a TSB for a computer update that fixed it temporarily. Now the clunk has returned."

Anonymous, CA (2013 Chrysler Town & Country 3.6-L V6)
Transmission leaks

"Hydraulic fluid lines were leaking and we had replaced."

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)

"hoses leaked"

Anonymous, MN (2013 Chrysler Town & Country Limited 3.6-L V6)

"One of the transmission lines started leaking up near the transmission cooler. The problem was fixed 3 days after I noticed it."

Anonymous, IN (2013 Chrysler Town & Country Touring 3.6-L V6)

"Transmission fluid leaking in many areas."

Anonymous, IL (2013 Chrysler Town & Country Unsure 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"1st they replace the camera and had to replace the rear panel on the tailgate as they where unable to get the camera out Then the radio as the camera still did not work then part of the wiring harness. Like it was a guessing game to fix the problem"

Wayne K., ON (2013 Chrysler Town & Country Limited 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Not a standard interface. Won't "read" my iPhone. But has a memory and you can download music or play a CD"

Vicky B., CA (2013 Chrysler Town & Country 3.6-L V6)
Hardware replacement

"had to replace head unit after purchasing the vehicle. Done at the dealership at no cost to me."

Anonymous, MN (2013 Chrysler Town & Country Limited 3.6-L V6)
In-dash navigation system (GPS)

"stoped working"

Robert M., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"randomly will not start. Screen fuzzy and jumps,"

Henry M., GA (2013 Chrysler Town & Country Touring 3.6-L V6)

"At times the GPS system would not become available to view the map or enter an address"

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)

"G P S quit and was replaced under warranty. Second G.P.S. quit after warranty expired and was not replaced."

Anonymous, FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"In dash navigation fix required, per dealer, that the entire system: radio, cd player,GPS, misc other items, located in the dash be replaced for $900. I bought a plug in Garmon GPS for $100 on sale and now everything is working to my standard!"

Anonymous, NY (2013 Chrysler Town & Country Limited 3.6-L V6)

"Hardly ever used GPS went out. Dealer want's 145.00 dollars to diagnose."

Joseph L., IL (2013 Chrysler Town & Country Limited 3.6-L V6)

"Screen would not show map or give directions."

Anonymous, FL (2013 Chrysler Town & Country Limited 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"When we got the car we set it up to pair with our iPhones for hands free dialing and talking. After a year it stopped working. Could not pair it. It is not a standard Bluetooth-- had some kind of factory Siri of its own that was cumbersome. So have no hands free phone now"

Vicky B., CA (2013 Chrysler Town & Country 3.6-L V6)

"A fuse would blow and I would be unable to use any phone, radio, DVD, gauges, ANY electronic functions besides the car running"

Adams T., KS (2013 Chrysler Town & Country Limited 3.6-L V6)

"Purchased a new Samsung Galaxy and are not able to get it to pair"

Anonymous, CA (2013 Chrysler Town & Country 3.6-L V6)

"I have had the radio replaced 5 times. Still drops calls from UConnect, random dials, etc. Now suing Crysler for a lemon car"

Anonymous, CT (2013 Chrysler Town & Country Touring 3.6-L V6)
Radio

"Sirius radio, stations reset to default"

Anonymous, NJ (2013 Chrysler Town & Country Limited 3.6-L V6)
Rear entertainment system (e.g., DVD player, rear screen)

"Shorted wire causing dashboard to go into fault"

Anonymous, MO (2013 Chrysler Town & Country Limited 3.6-L V6)

"Our rear entertainment system has been replaced two times. Both times saying the unit was defective. We're on our third system and it having same problems as the last two. I believe there must be a wiring issue in the car. The screen goes blank but the audio continues so it can't be the DVD player."

Anonymous, FL (2013 Chrysler Town & Country Touring 3.6-L V6)

"The rear screens will not work."

Anonymous, NC (2013 Chrysler Town & Country Unsure 3.6-L V6)
Steering wheel controls

"cruise control worked intermittenly"

Anonymous, SD (2013 Chrysler Town & Country Limited 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Sunroof had massive leak, right side. Passenger got drenched, as though in a rainstorm but inside car. First dealership didn't want to repair, stating it was operating as designed; problem caused by wind deflector pooling water on roof seal. Chrysler stood behind dealer, not customer. Second dealer fixed problem on 1st attempt; found sunroof drain line (s) clogged"

David C., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"water pump had to be replaced due to a leak"

Anonymous, CA (2013 Chrysler Town & Country Touring 3.6-L V6)

"Moon Roof leaks water into the passenger compartment. Temporarily repaired by taping the seams on the roof. Will have the dealer fix it soon."

Anonymous, (2013 Chrysler Town & Country Limited 3.6-L V6)
Seals and/or weather-stripping

"back started leaking"

Richard P., VA (2013 Chrysler Town & Country 3.6-L V6)

"Why are you asking me the same questions?"

Anonymous, TX (2013 Chrysler Town & Country 3.6-L V6)
Squeaks or rattles

"Electric door strains to close. Rear seats 'squeek' when driving over speedbumps/dips"

Anonymous, CA (2013 Chrysler Town & Country Limited 3.6-L V6)

"read end noise when van is loaded. quiets after traveling some distance"

Kent W., FL (2013 Chrysler Town & Country 3.6-L V6)

"had ac replace and it howls when it start up and the mechanics never hear it."

Anonymous, IA (2013 Chrysler Town & Country Touring 3.6-L V6)

"they fix the ac at 25000 and it been making noises at different times but the car dealer cant hear or find the problem."

Anonymous, IA (2013 Chrysler Town & Country Limited 3.6-L V6)

"whining noise when accelerating"

John C., PA (2013 Chrysler Town & Country Touring 3.6-L V6)

"exhaust system was loose and rattled constantly"

Steve M., PA (2013 Chrysler Town & Country Touring 3.6-L V6)
Wind noise

"passenger door seal seems to be misaligned"

Anonymous, WI (2013 Chrysler Town & Country Limited 3.6-L V6)

"As the car is aging, the wind noise and road noise is getting louder. We have great difficulty in maintaining a conversation. when taken for service we were told to have all the door and window seals replaced. Poor quality"

John D., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"Road noise is significantly higher than ony other vehicle we ride in"

John D., FL (2013 Chrysler Town & Country Limited 3.6-L V6)

"Excessive wind noise"

Anonymous, WI (2013 Chrysler Town & Country 3.6-L V6)

"it very noisy when driving on the interstate"

Anonymous, IA (2013 Chrysler Town & Country Limited 3.6-L V6)

"The vehicle simply isn't tight enough to keep out wind noise. It is very discouraging to pay so much money for an automobile with this annoying issue, when it could be fixed (I am sure) without a ton of money or time involved in the fix. I am talking about a fix before the car goes up for sale, not after purchased."

Anonymous, TX (2013 Chrysler Town & Country 3.6-L V6)

"Didn't I just do this?"

Anonymous, TX (2013 Chrysler Town & Country 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"integrated turn signal cover in drivers mirror fell off"

John M., RI (2013 Chrysler Town & Country Touring 3.6-L V6)

"A piece of the exterior molding just flew off one day. Very expensive to have replaced."

Angie P., (2013 Chrysler Town & Country 3.6-L V6)

"Trim around the passenger window came off as we were driving down the interstate. Had to replace at our own cost."

Anonymous, VA (2013 Chrysler Town & Country 3.6-L V6)

"plastic moldings on passenger door came off."

Anonymous, (2013 Chrysler Town & Country Unsure 3.6-L V6)

"Molding around the passenger window [outside] blew off on the highway. No damage to that area prior."

Anonymous, OK (2013 Chrysler Town & Country Limited 3.6-L V6)
Loose interior trim or moldings

"Plastic inside is cheaply made and falling off around doors and on seat bottoms"

Anonymous, MA (2013 Chrysler Town & Country Touring 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Many paint chips which come off easily"

Anonymous, ON (2013 Chrysler Town & Country 3.6-L V6)

"Fragile paint job constantly flaking and showing scratches. My other ten year older vehicle’s paint job is still intact."

Anita P., SC (2013 Chrysler Town & Country 3.6-L V6)

"paint was peeling on engine hood covered by warranty"

Anonymous, ON (2013 Chrysler Town & Country 3.6-L V6)

"Hood paint has bubbles underneath after only a couple of years - problem getting worse over time."

Kevin M., ON (2013 Chrysler Town & Country Limited 3.6-L V6)

"Paint started flaking off very shortly after we purchased."

Anonymous, (2013 Chrysler Town & Country Unsure 3.6-L V6)
Rust

"Edge of hood started to rust and paint is bubbling up"

Anonymous, NE (2013 Chrysler Town & Country Limited 3.6-L V6)

"Back quarter panel had to be replaced once. Now it's rusting in that area"

Anonymous, (2013 Chrysler Town & Country Touring 3.6-L V6)

"Rust on the hood. Turns out it is under warranty. The Chrysler dealership told me that it is covered."

Anonymous, WI (2013 Chrysler Town & Country Limited 3.6-L V6)

"Rust developed on the front edge of the hood. A body and fender Technician said it was common on aluminum hoods."

Michael M., NY (2013 Chrysler Town & Country 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Had to be replaced completely ay 90,000"

Anonymous, MA (2013 Chrysler Town & Country Touring 3.6-L V6)

"Problem suddenly appeared approx 1,000 miles left on warranty- Immediately took van to Chrysler dealer;Chrysler rebuilt transmission- have had no problems since"

Anonymous, IL (2013 Chrysler Town & Country Touring 3.6-L V6)
Transmission rebuild or replacement

"Transmission was whining at low speed but shifted fine. At first service, (3000 miles) brought the noise to the dealer's attention. They checked the transmission and replaced it. The new transmission has been performing perfectly"

Michael S., FL (2013 Chrysler Town & Country Touring 3.6-L V6)

"Transmission failed. Told that we would have to pay, but it was really under warranty and the company took care of new transmission at no cost to us."

Anonymous, VA (2013 Chrysler Town & Country 3.6-L V6)

"While driving on the highway, vehicle began to lose speed and the transmission started to slip. Was able to exit and drive into a parking lot where the amount of slippage caused vehicle to not move while in drive."

Anonymous, IN (2013 Chrysler Town & Country Touring 3.6-L V6)

"Transmission started to slip but Chrysler kept saying nothing was wrong. I had it in the shop probably 3 times over the last year until one day it finally seized and i ended stranded in the side of the road."

Anonymous, FL (2013 Chrysler Town & Country Touring 3.6-L V6)

"It failed all at once."

Anonymous, (2013 Chrysler Town & Country Touring 3.6-L V6)

"The entire transmission failed below 100,000 miles. The cost to replace (aftermarket) was nearly $3000.00. I dont expect a ttransmission to failure this early."

Anonymous, NC (2013 Chrysler Town & Country Unsure 3.6-L V6)

"Transmission just died while driving on the highway. Something to do with a pump in the transmission that failed. Had to tow it the nearest Chrysler dealership. It took almost a month for the part to come in and get the car back."

Anonymous, WI (2013 Chrysler Town & Country Limited 3.6-L V6)

"At 69500 miles, the torque converter failed, vehicle was not movable. Transmission was replaced as a certified used car. It was out of original power train warranty"

Steve M., PA (2013 Chrysler Town & Country Touring 3.6-L V6)

"Transmission was lost outside of Gallup NM, took dealership in Gallup(Tate Dodge Chrysler) over a month to repair the vehicle. We live in Vista, CA. Upon return to Vista, the vehicle transmission wound slip in reverse. We had an event in Pasadena, CA the ext day where the transmission failed again. It was replaced at my regular dealership inn Carlsbad, CA (Bob Baker Chrysler). Have not had a problem since. Dealership makes a difference!"

Hugh S., CA (2013 Chrysler Town & Country 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Electric door lock does not work on rear passenger door"

Anonymous, GA (2013 Chrysler Town & Country Touring 3.6-L V6)

"Power sliding doors failed, making door inoperable either manually or automatically. Also refused to latch sometimes. Repair was fairly expensive."

Kevin M., ON (2013 Chrysler Town & Country Limited 3.6-L V6)

"Right side door stuck open a bit. Was able to fix it myself"

Anonymous, CO (2013 Chrysler Town & Country Limited 3.6-L V6)

"The automatic doors dont always open or close correctly. Sensors have been a problem."

Anonymous, IL (2013 Chrysler Town & Country Unsure 3.6-L V6)

"Right sliding door does not operate automatically 50% of the time. Sometimes the latch locks closed when the door is open. Must play with door to get latch open so door can be shut."

Anonymous, NC (2013 Chrysler Town & Country Limited 3.6-L V6)
Tailgate, hatch or trunk

"Intermittent failure of rear switch which closes tailgate"

Anonymous, IN (2013 Chrysler Town & Country Limited 3.6-L V6)

"Gas lift shocks, don't hold the tail gate up. Replaced both shocks and it still doesn't open completely, you have to help it open.."

Anonymous, OK (2013 Chrysler Town & Country Limited 3.6-L V6)
Windows

"The far back windows were on a re-call list almost as soon as we took the van home and Chrysler didn't have parts for about a year. They have been fixed now"

Anonymous, MI (2013 Chrysler Town & Country 3.6-L V6)

"Windows in the back are not opening (both), there's a recall on them"

Anonymous, ON (2013 Chrysler Town & Country 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"engine light came on and I replaced the catalytic converter."

Anonymous, PA (2013 Chrysler Town & Country Touring 3.6-L V6)
Exhaust leaks

"The pipe going into catalytic converter started to leak and caused louder engine noise while driving. The garage was able to cut the section of pipe out and weld in a new piece."

Anonymous, WI (2013 Chrysler Town & Country Touring 3.6-L V6)
Other/unsure

"Warning light sometimes stays on permanently"

John L., PA (2013 Chrysler Town & Country Touring 3.6-L V6)

"Radar units in the rear panels started not working during the spring. They seem to have dried out now and work most of the time. I'm told that they start to get corroded inside from moisture."

Carl H., WI (2013 Chrysler Town & Country Touring 3.6-L V6)

"These are the same radar devices as the blind spot detection. They are located in the rear side panels. They work on and off in wet weather just starting this spring. I'm told that they start to corrode from moisture getting inside the connection point."

Carl H., WI (2013 Chrysler Town & Country Touring 3.6-L V6)

"The warning light come and goes"

Anonymous, VA (2013 Chrysler Town & Country Limited 3.6-L V6)

"air bag light went on after ezlock wheelchair system disengaged"

Anonymous, (2013 Chrysler Town & Country Unsure 3.6-L V6)

"passenger side module failed twice and cost over $600 to repair. the first time was 3 years ago under warranty. Very bad design, the mud and salt completely covered the module causing internal shorts."

Edward L., MI (2013 Chrysler Town & Country Touring 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Factory error on rear alignment causes tire wear way to early. Dealership delayed looking at issue until just outside of the warranty on alignments (1000 miles). Stuck replacing tires yearly or about that often until I sell the vehicle. Won't buy from that dealership again or buy another Town & Country"

Sharon T., MN (2013 Chrysler Town & Country Touring 3.6-L V6)

"Was told vehicle would have up-to-date front end alignment at time of sale but it wasn't done; cost me extra money to have it done during annual inspection"

Anonymous, VA (2013 Chrysler Town & Country Limited 3.6-L V6)
Power steering leaks

"have slow power steering leak which has not been repaired yet"

Anonymous, (2013 Chrysler Town & Country Unsure 3.6-L V6)
Shocks or struts

"Replaced original shocks and struts at 123,000 miles"

Anonymous, MI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Ride Bouncy! Replaced rear shocks!"

Anonymous, ON (2013 Chrysler Town & Country Touring 3.6-L V6)

"Front struts and springs all around replaced. Fortunately I had an extended warranty good for 5/60 and it had about 55K when I began to notice groaning noises during turns."

Randolph M., FL (2013 Chrysler Town & Country 3.6-L V6)
Tire wear is uneven

"Same as first problem"

Anonymous, VA (2013 Chrysler Town & Country Limited 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"It quit running."

Anonymous, TN (2013 Chrysler Town & Country Touring 3.6-L V6)
Driveshaft or axle

"Replace right front and rear left wheelbearing!"

Jim Q., ON (2013 Chrysler Town & Country Touring 3.6-L V6)

"went out at 101000 just out of warranty"

Anonymous, IA (2013 Chrysler Town & Country Limited 3.6-L V6)

"Rear axle assembly was severely bent on the passenger side causing the tire to be destroyed, but did not cause any noticible driving problems. Cause undetermined, but excluded from full warranty coverage due to a slight scrap on the rear passenger side of car."

Anonymous, VA (2013 Chrysler Town & Country Limited 3.6-L V6)
Electrical failure

"Alternator shorted out and sucked the battery and any jumping pack used to start it down to nothing"

Anonymous, WI (2013 Chrysler Town & Country Touring 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"The cylinder head needed to be replaced under warranty. Was informed by the dealer that this was a common problem for this model and that it may happen again. Really looking forward to that"

Anonymous, AZ (2013 Chrysler Town & Country Touring 3.6-L V6)

"Engine Light at 36400 miles, Bought the new car with 300 miles on it. We were told that car was out of warranty - after explaining my position, everything was covered, also had extended warranty. Did fix in one day"

Anonymous, WI (2013 Chrysler Town & Country Touring 3.6-L V6)

"Engine light indicated one cylinder was bad and needed a new head - first replacement head was also bad in a different cylinder and replaced and worked - 3 weeks to fix"

William C., WV (2013 Chrysler Town & Country Touring 3.6-L V6)

"Faulty exhaust manifold design causes valves to burn"

Dave M., WA (2013 Chrysler Town & Country Touring 3.6-L V6)
Head gasket

"Changed in conjunction with head replacement caused by faulty exhaust manifold design"

Dave M., WA (2013 Chrysler Town & Country Touring 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Simply failed"

Anonymous, CA (2013 Chrysler Town & Country Touring 3.6-L V6)
Coil

"number 2 cylinder ignition coil went bad. Caused a misfire. Easy fix"

Anonymous, NY (2013 Chrysler Town & Country Touring 3.6-L V6)
Electronic ignition

"Took car in for recall, then could not start with one push on the button, told that is the new way, one year later found out that we were told incorrectly. Took the dealer one week multiple trips to fix"

Anonymous, WI (2013 Chrysler Town & Country Touring 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"The engine had no power and the check engine light was illuminated. Replaced the mass air flow sensor under warranty and replaced the spark plugs which were not covered under warranty"

David F., TN (2013 Chrysler Town & Country Touring 3.6-L V6)

"The Electronic Control System went out on a trip stalling the vehicle. It was undriveable. We had to have the vehicle towed to get it repaired. The bright spot was how our local dealer took charge of helping to get the vehicle to their location to get it fixed in a timely manner."

Anonymous, KY (2013 Chrysler Town & Country Limited 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"In over 100,000 Miles this is the 1st. time I had to have the car worked on and a something replaced"

Dorothy M., AZ (2013 Chrysler Town & Country Limited 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Common defect with Town&Country - oil pressure sensor defective."

Anita P., SC (2013 Chrysler Town & Country 3.6-L V6)

"Oil pressure sensor failed, causing Check engine warning. $500 cost to replace the sensor."

Gregory R., FL (2013 Chrysler Town & Country Touring 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Thermostat housing leak caused engine to lose about 1/4 of coolant (antifreeze), Caused overheating and thermostat failure."

Anonymous, MI (2013 Chrysler Town & Country Touring 3.6-L V6)
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