While the current Explorer is a vast improvement over its predecessor, it competed in a market with many more choices. Still, its steady ride and versatile, well-designed interior made for a well-rounded package. Its main drawbacks were an unrefined V6 engine and unimpressive performance on our off-road course. 
Alerts
There are 14 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags available 1999-2001, standard from 2006. Head protection air bags available from 2002, standard from 2008. ESC available from 2003, standard from 2005.
Road Test

While the current Explorer is a vast improvement over its predecessor, it competed in a market with many more choices. Still, its steady ride and versatile, well-designed interior made for a well-rounded package. Its main drawbacks were an unrefined V6 engine and unimpressive performance on our off-road course. 

Seating
2 front, 3 rear, 2 third
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
2-door SUV
4-door SUV
Transmissions Available
  • 5-speed Manual
  • 5-speed Automatic
Engines Available
  • 4-liter V6 (210 hp)
  • 4-liter V6 (203 hp)
  • 4-liter V6 (207 hp)
  • 4.6-liter V8 (239 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2002 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Ball joint broke loose from upper plate causing wheel to tilt inward about 10 degrees. Dammage to front axle. replaced both baljonts and correponding parts"

P O., OH (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Had to replace all ball joints. This is second time some had to be replaced"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"2nd time had to replace the front ball joints during life of car"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"Boot around ball joint cracked, causing grease to leak out. Had to have the ball joint replaced. It was a sealed unit. Shop replaced it with a ball joint that you can add grease to."

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)
Shocks or struts

"Struts were broken and one yoke also broken"

Norman C., NC (2002 Ford Explorer Limited 4.0-L V6)

"this is the second explorer (same year) shocks and struts every 2 years. Crack in the hatch both vehicles"

Anonymous, MN (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Front struts started leaking and had to be replaced. I notice a smoother ride!"

Leslie Y., TX (2002 Ford Explorer Limited 4.0-L V6)

"Vehicle has relatively low miles and the struts are leaking"

Gary P., NE (2002 Ford Explorer XLS 4.0-L V6)

"On the advice of my Ford dealer I had worn struts replaced"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)

"Front strut developed a leak. Rear struts stopped damping rebound"

Thomas R., AZ (2002 Ford Explorer Limited 4.0-L V6)
Springs or torsion bars

"Noise, shaking"

A M., NC (2002 Ford Explorer XLT 4.0-L V6)

"Front torsion bar rubber anchors failed and had to be replaced"

Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)

"Rear spring had to be replaced"

Anonymous, NJ (2002 Ford Explorer XLS 4.0-L V6)

"Needed to replace the rear springs and shocks. One spring (rear drivers side) was broken"

John H., MN (2002 Ford Explorer XLT 4.5-L V8)

"Both rear Springs Discovered to Be Broken"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Steering linkage (includes rack and pinion)

"A couple of pieces in the steering column failed, and we were unable to put the car in park. The entire column had to be replaced"

Mike B., MN (2002 Ford Explorer XLT 4.0-L V6)
Steering wheel vibration

"The vehicle vibrates too much during driving and is not steady when driving on an uneven road. When turning the when to go forward or in reverse the vehicle makes a loud grinding noise"

Anonymous, MD (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Tie rods

"major suspention problems"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"tie rod rusted threw and broke?"

John R., VA (2002 Ford Explorer Limited 4.0-L V6)

"Old car, needed replacement"

Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)

"uneven tire wear and tracking. First major problem with suv in the 13 yrs I've owned it"

Kenneth B., AL (2002 Ford Explorer XLT 4.0-L V6)

"dealer found excessive play during oil change and inspection"

Anonymous, MO (2002 Ford Explorer Limited 4.5-L V8)
Tire wear is uneven

"Right front tire wearing excessively. Took in to a reliable front end shop for alignment. Was told it couldn't be aligned unless the upper ball joints and the front struts were replaced. My regular mechanic drove it and questioned that this work was needed. Would like to have a place to go for a reliable third opinion"

Anonymous, AR (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Wheel bearings

"Rear wheel bearing totally came apart"

James M., TX (2002 Ford Explorer Limited 4.0-L V6)

"had to at different times , replace bearings,hub assemblys. Major suspension problems"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"The hub bearings on the front wheels were noisy and needed to be replaced"

Anonymous, MD (2002 Ford Explorer Limited 4.5-L V8)

"had to replace 3"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Front wheel bearing had to be replaced"

Anonymous, NJ (2002 Ford Explorer XLS 4.0-L V6)

"Wheel bearings are expensive and the rear required alignment after replacement"

Anonymous, KS (2002 Ford Explorer XLT 4.0-L V6)

"Rear wheel bearing on one side required replacement. I don't recall for sure, but it had been in place for at least 150,000 miles, maybe since new (290,000 miles)."

Anonymous, NM (2002 Ford Explorer XLT 4.5-L V8)

"Used to be changing wheel bearings was a simple easy job. Not anymore. Repair book does even recommend do it yourself. Expensive and time consuming"

John J., OH (2002 Ford Explorer XLT 4.0-L V6)

"The 2 front bearings went out first followed by the rear bearings a few months later"

William S., FL (2002 Ford Explorer XLT 4.0-L V6)

"One of the rear bearings failed over only 2 days, the wheel was in danger of coming off, and it was expensive for a simple part"

Mike B., MN (2002 Ford Explorer XLT 4.0-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Body panel below rear window of tail gate cracked, which broke seal and allowed water to gather, which subsequently froze and warped the panel"

Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)

"trim fell off of side. no accidents it just fell off"

Anonymous, CA (2002 Ford Explorer XLT 4.0-L V6)

"Trim has come loose on outside at side and rear .Inside on door panel."

W H., NC (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"Running boards are coming off. Both the running board frame and vehicle body have rusted and disintegrated."

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)
Loose interior trim or moldings

"Loose trim on interior rear passenger area"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"trim fixture one passenger door is loose"

Anonymous, CO (2002 Ford Explorer Limited 4.5-L V8)

"OLD AGE & fl HEAT CAUSING TRIM ISSUES...........WHAT THE HECK.........17 YEARS OLD!"

Anonymous, FL (2002 Ford Explorer Limited 4.5-L V8)
Paint (fading, chalking, cracking, or peeling)

"on pillars between doors black paint has faded and clear coat chiped off. Rear tailgate cracked"

Joanne D., OR (2002 Ford Explorer XLS 4.0-L V6)

"Cracked body panel on rear hatch under window"

Michael T., WA (2002 Ford Explorer XLT 4.0-L V6)

"Paint peeling from body. Was told Ford was aware of problems with 2002 model but claimed no responsibility. This problem started in 2003 and has progressed even now"

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

"The paint is coming off the car in large pieces. There are missing paint patches all over the car and some are getting rusty. The hood is faded and peeling badly"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"The back door panel cracked in the middle. I have seen all Ford Explorers with the same problem, yet Ford never put out a recall on this issue"

Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)

"Paint is peeling off around front wheel wells and front hood"

Landon R., MN (2002 Ford Explorer XLT 4.0-L V6)

"Top is completely rusted. Paint failed last year and rust came on quickly. Hood clear coat is peeling."

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

"Have had paint fading and patches of paint bubbling since 2005"

Anonymous, TX (2002 Ford Explorer Choice 4.0-L V6)

"slight rust on wheel wells"

Anonymous, MI (2002 Ford Explorer Limited 4.0-L V6)
Rust

"the body has rusted through behind the rear door on the passenger side of the vehicle. the hole is approx. 2" x 6". it is the only area of rust on the body"

James W., WI (2002 Ford Explorer XLT 4.0-L V6)

"Rocker panels only"

William I., MA (2002 Ford Explorer XLT 4.5-L V8)

"The only downfall of this Explorer is the rust and rot when you open the back doors, above the wheel well. It's dangerous for passengers entering and exiting the vehicle"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

"rocker panel rust"

Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)

"Rust around doors/running board"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

"Support brackets for running boards rusted off. Had to replace entire running board on each side. There is still rust underneath on the rocker panels which will cause problems at some future time."

J F., AK (2002 Ford Explorer XLT 4.0-L V6)

"bottom of doors and frame rusting out"

Jeffrey A., MD (2002 Ford Explorer XLS 4.0-L V6)

"PAINT pealing off the roof"

Anonymous, CA (2002 Ford Explorer XLS 4.0-L V6)

"Surface rust on entire roof. Spots of surface rust where paint has bubbled off"

Anonymous, TX (2002 Ford Explorer Choice 4.0-L V6)

"14 years and 95000 miles in a city that loves winter salt and you get rocker panels that rust. They will not be fixed. when its bad enough I will junk the vehicle"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Constant air leaks they cannot find"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"I have had the air compressor replaced as well as the thermostat. Both the AC and heater has had to have repairs"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"it failed and it's really expensive to replace"

Anonymous, CA (2002 Ford Explorer XLT 4.0-L V6)

"A/C was not blowing cold air, not even cool air"

Gail D., CA (2002 Ford Explorer XLS 4.5-L V8)

"AC is failing"

Judy S., NC (2002 Ford Explorer Limited 4.5-L V8)

"Stopped working"

Anonymous, UT (2002 Ford Explorer XLT 4.0-L V6)

"In 2013, compressor BLEW apart under hood. Dealership said NEVER saw that happen before-ever. Pieces of aluminum spewed everywhere.However, they never mentioned the possibility filing a claim until 2 years later for factory "lemon" part. Repair cost was $1200.00"

Maureen R., AZ (2002 Ford Explorer XLT 4.0-L V6)
Automatic climate control

"Air distribution box (containing doors/dampers) had to be replaced"

Anonymous, SC (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"AIR CANNOT BE DIRECTED TO THE CORRECT VENT"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"Warm/Cold air control"

Anonymous, AZ (2002 Ford Explorer XLT 4.0-L V6)
Blower (fan) motor

"Excessive noise caused replacement"

C G., FL (2002 Ford Explorer XLT 4.0-L V6)
Heated or cooled seat controls

"dont work"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Needs a complete modulator replaced to the tune of $860 dollars as per the local authorized Ford dealer"

Richard R., VA (2002 Ford Explorer XLT 4.0-L V6)
Heater system

"Loud clicking when you turn the temperature control to hot.. No heat!!!!!!!"

John C., NY (2002 Ford Explorer XLT 4.0-L V6)

"Heat would not blow into right passenger area, creating a cold zone on that side of vehicle"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"Have had 2 of the air handler doors go bad since buying this vehicle - first was repaired (the door that shunts between heater and defroster) the second not repaired (door that selects inside vs outside air)"

William I., MA (2002 Ford Explorer XLT 4.5-L V8)

"heater blend door broke"

Anonymous, IN (2002 Ford Explorer XLT 4.0-L V6)

"Temperature regulator flapper failed"

Anonymous, CA (2002 Ford Explorer XLS 4.0-L V6)

"Heating and cooling vent controls on front and rear system have both failed and do not respond to temp/air flow adjustments"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"Have had two $800 repairs on the heater"

Anonymous, WA (2002 Ford Explorer XLT 4.0-L V6)
Refrigerant leaks

"Leaking hose - replaced and recharged"

Anonymous, TX (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"connections were old and dried out"

Anonymous, TX (2002 Ford Explorer Limited 4.0-L V6)

"1 to 2 times I need to add refrigerant"

Anonymous, CO (2002 Ford Explorer Choice 4.0-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"EGR sensor failed causing engine warning light to stay on"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"check engine light was caused by intake manifold leak"

Thomas B., NJ (2002 Ford Explorer Premium 4.0-L V6)

"I was coasting down a hill and I started to pick up speed, I turned off the Overdrive and the Check Engine Light came on. Using my OBDII (Code P0402) EGR was bad (Flow Excessive). During Driving Cycle test failed and I now had Code P0401 (Flow Insufficient). Further research through You Tube, I was able to test the voltage at the Differential Pressure Feedback EGR (DPFE). The Signal Pin voltage range is 0.8 to 1.2 VDC. I measured 2.65 VDC. It was highly recommend to buy a Motorcraft part for the DPFE, several people complained the new non OEM parts failed upon installation or soon afterwards. I changed that part and once I complete the Driving Cycle and there were no failures. I cleared the code and I've gone approximately 1000 miles since with no further problems."

Greg B., CA (2002 Ford Explorer Limited 4.5-L V8)
Fuel pump

"It has gone out twice and once it caused me to leave the car for several days since they could not find the answer. Apparently when the fuel pump sensor went it also weaken the fuse and this also later went and when I went to pick up the car, the ca"

Jim B., CT (2002 Ford Explorer XLT 4.0-L V6)

"Attempted to restart vehicle after dropping off a friend, and could not do so. Had to flatbed it home. Mechanic replaced fuel pump"

Anonymous, NJ (2002 Ford Explorer XLT 4.0-L V6)

"Fuel pump failed"

Jim B., FL (2002 Ford Explorer XLT 4.0-L V6)

"Awfully expensive to repair. Failed without any prior warning or indication of a problem"

Wayne U., FL (2002 Ford Explorer Limited 4.0-L V6)

"Fuel pump started to fail so was replaced"

Anonymous, CA (2002 Ford Explorer XLT 4.0-L V6)

"Fuel system won't hold pressure due to failed check valve in fuel pump. Pump is in gas tank, so it's a big repair expense. Living with the issue, I have to crank the engine once to pressure the fuel system and then a second time to start the car"

Anonymous, OR (2002 Ford Explorer XLT 4.5-L V8)

"Would start and run fine, but on trips with multiple stops I.e. Shopping, would on the third or so restart, not turn over at all"

Anonymous, CA (2002 Ford Explorer 4.0-L V6)

"Intermittent non start. Had to have towed three times and when delivered to dealer would start so they could never tell exactly what was wrong. Ended up a back yard mechanic had a portable device to plug in when it would not start one of the times i"

Teri D., IA (2002 Ford Explorer Limited 4.0-L V6)

"Driving on the freeway and the engine would just shut down. Definitely not getting any gas to the engine"

Gail D., CA (2002 Ford Explorer XLS 4.5-L V8)

"Fuel pump failed Replaced"

Anonymous, OR (2002 Ford Explorer Limited 4.0-L V6)

"Car just would not start. then was ok for 3 weeks then stopped and had to tow to shop for fix"

Lacy A., FL (2002 Ford Explorer XLS 4.5-L V8)

"drove the vehicle all day. stopped to pick up dry cleaning and when I came back the truck would not start. did not like that feeling..... not able to keep going with my evening, had the truck towed to a repair shop...it was ready to roll by noon the next day. it was the original fuel pump, 16 years old. was not disappointed....glad it was me and not my wife....."

Walter T., PA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"car did not start due to no gas from fuel pump"

Anonymous, MN (2002 Ford Explorer XLT 4.0-L V6)

"Failing fuel pump resulted in intermittent crank/no start problem expensive repair"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Sensors (includes O2 or oxygen sensor)

"The oxygen sensor went at125000 miles. It was expensive to replace but necessary due to enviromental restrictions"

Jim B., CT (2002 Ford Explorer XLT 4.0-L V6)

"O2 sensor and bad gasket. parts not that expensive but labor is"

Anonymous, OH (2002 Ford Explorer XLT 4.0-L V6)

"Continual problem, fix one thing then another goes. Planning on replacing the vehicle"

Ronald B., FL (2002 Ford Explorer XLT 4.0-L V6)

"Mass air flow sensor failed at 128000 miles"

Anonymous, LA (2002 Ford Explorer XLS 4.0-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Replaced unit that allows you to switch into and out of 4WD"

Michael T., WA (2002 Ford Explorer XLT 4.0-L V6)

"Stopped working"

Anonymous, ON (2002 Ford Explorer XLT 4.0-L V6)

"The 4WD stopped working. It needs the entire module replaced"

Joseph M., WA (2002 Ford Explorer XLT 4.0-L V6)

"4-W-D would not engage. Dealer diagnosed problem as a faulty electronic control box but I chose not to fix it."

Jon B., NY (2002 Ford Explorer Limited 4.0-L V6)

"Bad ground between transmission/transfer case prevented AWD from engaging. Only discovered problem after replacing Ing lots of parts"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Differential

"very loud noise and vibration"

John C., NY (2002 Ford Explorer XLT 4.0-L V6)

"diff needs to be replaced"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Differential clutches- Bearings. The entire rear axle assembly was totally rebuilt by an authorized Ford dealer. 11,000 miles later I have the very same problem and the dealer will not correct. I have spent $7,863 dollars over the lifetime of the car"

Richard R., VA (2002 Ford Explorer XLT 4.0-L V6)

"fluid leaked and differential failed. Rear wheel bearing failed"

Anonymous, KS (2002 Ford Explorer 4.0-L V6)

"not kicking into gear after backing up. sounds coming from the rear end"

Anonymous, AZ (2002 Ford Explorer 4.0-L V6)

"jerky and lots of noise. common problem with ford. 2001 model is consider one of the worst cars built. many problems"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"Service technician at the dealer failed to read the instructions for the new style axle seals that caused seal damage when the differential was rebuilt, causing two returns to the dealer to correct (at no additional cost to me except time lost)."

Anonymous, CO (2002 Ford Explorer XLT 4.0-L V6)

"The Differential locked up and would not move from reverse to forward."

Anonymous, WA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Whining noise in the differentials"

Gary P., NE (2002 Ford Explorer XLS 4.0-L V6)

"After replacing the transmission that they rebuild transmission I was still experiencing a shuddering when I accelerate it and decelerated I was told it was due to the drive shaft propeller shaft and differential which I not had to replace which was just as bad and expensive as replacing the transmission"

Casimir A., MD (2002 Ford Explorer XLT 4.0-L V6)
Driveshaft or axle

"Front driveshaft developed vibration & was replaced (likely its CV/universal joint). Not unreasonable @ approx. 290,000 miles."

Anonymous, NM (2002 Ford Explorer XLT 4.5-L V8)
Electrical failure

"car occasionally won't start. it's infrequent, but it's a big pain when it does happen"

Anonymous, OH (2002 Ford Explorer XLT 4.0-L V6)
Traction control

"Some vibration necessitated a $1,200 repair"

Anonymous, WA (2002 Ford Explorer XLT 4.0-L V6)
Transfer case

"Would not change from 2x4 to 4x4, and was very loud and grinding. Had to be replaced"

Anonymous, NY (2002 Ford Explorer XLT 4.0-L V6)

"Transmissions had to be completely rebuilt."

Mike P., CA (2002 Ford Explorer XLT 4.0-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Would not shift out of low!"

Bernard Z., NY (2002 Ford Explorer XLT 4.0-L V6)

"Transmission solenoid "blew" out the side of the casing, needed new housing as well as total rebuild"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)

"Third rebuilt transmission on this vehicle"

Anonymous, FL (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"I had to have the transmission rebuilt not only once but a year later I had to have it rebuilt again, there has been other problem areas but the transmission has been the most costly in repairs"

Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)

"On a cross country trip a tire was replaced and I was told that this contributed to a transmission failure because the tire did not match the other three and caused stress on the computerized system"

Frances V., VA (2002 Ford Explorer)

"Transmission went at 90,000, cost $2200"

John R., VA (2002 Ford Explorer Limited 4.0-L V6)

"Needed a complete rebuild of this tranmission. This is the third time I've had my 2002 Explorer replaced or rebuilt"

John H., MN (2002 Ford Explorer XLT 4.5-L V8)

"shifting erratically worn out -replaced"

Anonymous, GA (2002 Ford Explorer XLT 4.5-L V8)

"At 110,000 miles this vehicle required a complete rebuild because it is a closed transmission. As others have said before me...who was the genius that came up with this idea"

Teri D., IA (2002 Ford Explorer Limited 4.0-L V6)

"Transmission used aluminum bushings in the original design which wear and cause the transmission to skip gears during shifting. Replacement is all steel"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Rough shifting and OD light was flashing"

Brian B., FL (2002 Ford Explorer XLT 4.0-L V6)

"We replaced the transmission with a rebuilt one about 4 months ago. This is the first time we had any major problem with the transmission, although it was acting up periodically so we knew it would have to be replaced eventually"

Marie P., NY (2002 Ford Explorer XLT 4.0-L V6)

"Surprised had to replace transmission at approx 80k. Apparently, is a known weak spot in vehicle. Friend has had 2 transmissions in 150k"

Anonymous, WA (2002 Ford Explorer XLT 4.0-L V6)

"Installed rebuilt transmission which had to be repaired 11 months later"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

"transmission was also rebuilt in 2009....did not plan on rebuilding it again in 2018. also did not want to purchase another vehicle at that time....this truck has been a blessing. purchased in 2006 it served as a school vehicle between Philadelphia.PA and the Univ. Of MD Eastern Shore in Maryland. Also used as to go back and forth to KOP daily until 2013... currently used as personal vehicle as needed daily."

Walter T., PA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Transmission totally failed, had to tow, est. repair $3000"

James M., TX (2002 Ford Explorer XLT 4.0-L V6)

"Had to rebuild transmission at 90,000 and again at 130,000. None cover by warranty."

Mike P., CA (2002 Ford Explorer XLT 4.0-L V6)

"Transmission went out suddenly. When I bought the vehicle, was under understanding it had rebuilt transmission. If so, this one only lasted 30K miles over 7 years."

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"Lost a gear"

Anonymous, NY (2002 Ford Explorer XLT 4.0-L V6)

"The problem was with the transmission - it needed to be rebuilt which is pretty much standard for a Ford with 95000 miles on it. The rebuild went fine, works like it should. I expect another 50000 miles from it"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"intermittent dashboard warning light on and off after 90000ks. Would "light" for a hundred Ks, then disappear for a period then on again for short period. Dealer traced problem to "cracked sensor" on first experience, then to "rust" and "grunge""

Anonymous, AB (2002 Ford Explorer XLT 4.0-L V6)

"ABS light is on. Cost to repair is too high considering age of the vehicle"

Ronald B., FL (2002 Ford Explorer XLT 4.0-L V6)

"Work vehicle only. Both differentials have metal in the fluid. Would cost more than $2000 including brake work and other fluids needed but the vehicle is not worth it. Waiting to buy a new vehicle"

Anonymous, OR (2002 Ford Explorer XLT 4.0-L V6)

"abs braking system no longer works"

Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)

"All I had to do was change the sensor after my buddy plugged his diagnostic machine onto the vehicle."

Scott T., MI (2002 Ford Explorer XLS 4.0-L V6)

"The ABS light comes on intermittingly. It will go of after parking and turning off the vehicle. may not come on again for few weeks"

William G., MD (2002 Ford Explorer XLT 4.0-L V6)

"The ABS system clicks off while driving and this (seems) to control the cruse control"

Frank R., TN (2002 Ford Explorer 4.0-L V6)

"ABS light came on. It appears there was no easy way to determining cause. Light started coming on only with sharp left turn. Then full time. Replaced several sensors before problem fixed"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)
Calipers

"2017 replaced brakes and rotors. Decided to replace calipers in 2018 due to noise/performance."

R L., MI (2002 Ford Explorer XLT 4.5-L V8)
Normal routine brake wear

"THIS is a 4-wheel drive explorer, thetas occasidonallyused to tow a 2-horse trailer,"

Henry S., NJ (2002 Ford Explorer XLT 4.5-L V8)

"With only 6000 miles per year of service, brake replacement seemed excessive."

Henry S., NJ (2002 Ford Explorer XLT 4.5-L V8)
Parking brake

"Can not use parking brake, will freeze and can not be driven"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)

"total rust out"

Neal V., VT (2002 Ford Explorer XLT 4.5-L V8)
Premature brake wear

"pads lasted only 5,000 miles"

Neal V., VT (2002 Ford Explorer XLT 4.5-L V8)

"This has been a consistent issue since we bought the vehicle in 2003"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)
Rotors

"It was thought they were original equipment so getting 190K miles from them was probably good"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"The front rotors rusted out prematurely as California roads are not salted in the mountains to melt snow during the winter"

Anonymous, CA (2002 Ford Explorer 4.5-L V8)

"Warped rotors that caused pedal pulsating and vehicle vibrations"

Michael C., NV (2002 Ford Explorer XLT 4.0-L V6)

"Rotors had to be replaced as I live a block from the ocean and the salt air corrodes the metal over a 4-5 year period"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"the Alternator stop charging the battery and caurse it to fail, was told that needed new battery, then discovered the problem was Alternator"

Robert P., GA (2002 Ford Explorer XLT 4.0-L V6)

"First replacement since purchase"

Anonymous, IL (2002 Ford Explorer XLS 4.0-L V6)

"replacement of tem"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Alternator started to fail causing battery to die on a couple of occasions, but when AAA would check it, their tests came back as the alternator was OK. Then on a road trip of like 150 miles from home, while leaving our destination, vehicle just died while driving it and had to wait for a tow."

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Battery (not hybrid or electric)

"fail because of alternator, service personal did not catch the real problem"

Robert P., GA (2002 Ford Explorer XLT 4.0-L V6)
Coil

"Ignition coils started failing , replaced all of them"

James H., MO (2002 Ford Explorer Limited 4.5-L V8)

"Coil did not actually fail but the connections to the coil did fail - not enough contact to energize the coil. (#1 cylinder)"

John M., MI (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"Had to replace the #2,3,4, and 8 coils"

Anonymous, VA (2002 Ford Explorer XLT 4.5-L V8)

"When driving the vehicle it would run rough. Had to be replaced 2 times."

J N., WY (2002 Ford Explorer XLT 4.5-L V8)
Electronic ignition

"Had the number 8 cylinder ignition coil fail leading to a very rough idle and operation. Part not terribly expensive or hard to replace."

Anonymous, MO (2002 Ford Explorer XLT 4.5-L V8)
Engine harness

"The engine harness for the ignition coils was dried up and deteriorated. The harness was obsolete so it was partially rebuilt. It took time to receive the parts. Parts and labor was approximately $1200"

Gregory B., CA (2002 Ford Explorer Limited 4.5-L V8)
Ignition switch

"Key is difficult to insert"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)
Spark plugs or wires failure

"spark plug wires need to be replaced & throttle body (fuel system) needs cleaning out"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)

"Had to replace the #2,3,4 and 8 spark plugs"

Anonymous, VA (2002 Ford Explorer XLT 4.5-L V8)
Starter

"This vehicle has always needed a new battery after somewhere between 36 and 42 months after installation. It also was always terribly hard to jump start. The starter apparently was the cause of that - now that the starter has been replaced the vehicle starts with less noise and apparent effort than since I bought it in 2003."

John G., GA (2002 Ford Explorer XLT 4.5-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Numerous latch/lock problems with rear hatch door"

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

"The door ajar feature is not functioning properly. It needs repaired but it's difficult to figure out which switch needs repaired or replaced so I drive with it on."

Kerry R., PA (2002 Ford Explorer XLT 4.0-L V6)
Seat belts

"seat belts do not retract & they are wearing out due to the fact that they won't retract correctly"

Glenda B., FL (2002 Ford Explorer Limited 4.0-L V6)
Seat controls - movement

"Front driver side seat will not move forward or back..."

W H., NC (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Sunroof

"The sunroof would have a pressure leak see a ring of moisture around it during the rain ordering any thunderstorm and then when the sun came it would dry up you never dripped in the cabin but it was very annoying it ruined the headliners around the Sunroof"

Casimir A., MD (2002 Ford Explorer XLT 4.0-L V6)
Tailgate, hatch or trunk

"The tailgate shocks are becoming weak & don't hold the lift gate high enough. It will stay up if I lift it up"

John H., NE (2002 Ford Explorer XLT 4.0-L V6)

"the tailgate window does not stay open in cool/cold weather"

Anonymous, CO (2002 Ford Explorer Limited 4.5-L V8)

"Defective design acknowldged by Ford- will fix once free of charge; after that,customer responsibility to fix their design flaw when it recurs- on 4th now!. Outrageous!"

Charles H., GA (2002 Ford Explorer XLT 4.5-L V8)

"Cracking plastic on tailgate. Ford will not own up to the defect. Almost 2002 Explorers have this problem"

Anonymous, CA (2002 Ford Explorer XLS 4.0-L V6)

"lift gate crack in body panel ,ford aware of issue as seen on-line but refuses to correct this happens to all 2002 thur 2006 explorers"

Anonymous, NJ (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"driveway plower backed into shelf in garage causing major damage"

Anonymous, NY (2002 Ford Explorer 4.0-L V6)

"Trim came loose inside tailgate which interfered with latching tailgate. I could not get it back in myself, but dealer got it back together and sealed with adhesive. It works correctly now."

J F., AK (2002 Ford Explorer XLT 4.0-L V6)

"Almost all Ford explorers around this age have cracked tailgates...there are websites devoted to this problem...it has to do with the plastic body and metal ford emblem expanding in cold weather and cracking the tail gate....ford has not owned up to this problem because its so massive they would take a hugh loss....very dissapointing. I see ford explorers every where with this same crack...i had it replaced twice at 500.00 a time"

Brian M., CA (2002 Ford Explorer XLT 4.5-L V8)
Windows

"I've had to replace all four of the inner workings of the windows. They stopped working completely. And, after replacing the insides, I had to replace a switch that stopped working"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"The power window motors have needed to be replaced"

Anonymous, MA (2002 Ford Explorer XLT 4.0-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"door locks, horn, lights. constant on & off of all the above. had to have computer module replaced. TWICE"

Art S., CA (2002 Ford Explorer XLT 4.0-L V6)

"with doors locked alarm will go off at ant time it may decide to. indicator on dash will say door ajar when they are not. to keep alarm from waking the neighbors at 3AM I have to not lock the doors. Now indicator says door ajar all the time"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)
Cruise control

"Speed control deactivation switch recall"

Anonymous, NJ (2002 Ford Explorer XLT 4.0-L V6)

"There is a recall on the cruse control which I have not addressed yet. it does not work correctly. I have figured out how to get it to work, but by the usual method. I had to replace the sensor on the brake master cylinder that is a part of the cruse control system"

William G., MD (2002 Ford Explorer XLT 4.0-L V6)

"The ABS has direct control over the cruise control"

Frank R., TN (2002 Ford Explorer 4.0-L V6)
Gauges

"Fuel gage does not work. Overhead inside light remains on after start up. Open door remains on after start up"

Anonymous, TN (2002 Ford Explorer XLS 4.0-L V6)

"The electric odometer, clock and temperature works intermittently but mostly off. The dealer quoted $700.00 to repair. I did not have it repaired"

Robert E., MI (2002 Ford Explorer 4.0-L V6)

"Had to replace the 4x4 module. Had to replace the key cylinder the key could not insert into the key cylinder to start up the vehicle"

Anonymous, CO (2002 Ford Explorer XLT 4.0-L V6)
Headlights

"Headlight control stalk failed. Replaced for $299.00. Fist could not change between beams, hi and low. Then would turn lights on when the car had been sitting with no one in it draining battery totally"

Tom M., NJ (2002 Ford Explorer Limited 4.0-L V6)

"AUTOMATIC HEADLIGHT CONTROL STOPPED WORKING"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Horn

"I have had lots of electrical problems, one the horn just goes off by itself and cannot even shut it off w/o disconnecting power it burned itself out"

Anonymous, MN (2002 Ford Explorer XLT 4.5-L V8)
Interior lights

"Have to be very careful the interior lights turn off or the battery will go dead"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Keyless entry

"Afer fixing key issue the keyless entry no longer works"

Anonymous, AZ (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Warning lights

"Door ajar warning (light and sound) intermittently displaying. Not a serious problem, but very annoying."

Anonymous, LA (2002 Ford Explorer XLS 4.0-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Lost a gear"

Anonymous, NY (2002 Ford Explorer XLT 4.0-L V6)
Rough shifting

"Sometimes you had to rev the engine and then left off the gas before it would shift then only with a bang"

Brian B., FL (2002 Ford Explorer XLT 4.0-L V6)

"valve body gasket is bad. its a common problem with this transmission 5r55e"

Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)
Slipping transmission

"Continuing transmission issues even after rebuild"

Anonymous, FL (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"I had the oil in the transmission changed and the slipping problem went away"

Anonymous, UT (2002 Ford Explorer Limited 4.5-L V8)

"takes a few seconds from 1st gear to 2nd Have to ease off gas to make switch"

Rick F., SC (2002 Ford Explorer XLT 4.0-L V6)

"after sudden stops (auto transmission car) can sometimes be briefly unresponsive to accleration"

Anonymous, SC (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Must disengage overdrive as truck will shudder above 50 mph as gear and torque converter don't lock in"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"Trouble shifting when cold"

Anonymous, AL (2002 Ford Explorer Value 4.0-L V6)
Transmission computer

"Within a few weeks of putting on the tire that did not match the other three, the car began making lots of noises which got louder and louder, and within a short time, the vehicle quit moving altogether"

Frances V., VA (2002 Ford Explorer)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Had one or more of the three catalytic converters come apart and block the exhaust system making the vehicle limited to extremely low speed (less than 25 mph) with no power or ability to up shift."

Anonymous, MO (2002 Ford Explorer XLT 4.5-L V8)
Exhaust leaks

"pipe from cat leaked. garage was able to weld a sleeve over it"

Anonymous, ME (2002 Ford Explorer XLS 4.0-L V6)

"exhaust pipe broke between catalitic converter and rear muffler. replaced it with a pivoting repair kit"

P O., OH (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"Have had one leak behind cataletic converter and pipe.Had it repaired"

D B., NY (2002 Ford Explorer XLT 4.0-L V6)

"Leaky joint between catalytic converter and muffler. Repair was simple and inexpensive, by my local mechanic"

Jon B., NY (2002 Ford Explorer Limited 4.0-L V6)
Muffler

"just time to replace"

Jeffrey A., MD (2002 Ford Explorer XLS 4.0-L V6)

"Rusted out needed to be replaced"

Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)
Pipes

"see prior answer"

Anonymous, ME (2002 Ford Explorer XLS 4.0-L V6)

"Exhaust pipes are not stainless and rotted out, I was able to splice in repair"

Martin M., MI (2002 Ford Explorer 4.0-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Had a water leak on the top of the wind shield. At first thought it was a the wind shield, but found out the water was coming in through the base of the roof cargo rails"

Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)

"Leaking water which seems to be coming from the roof. It drips down trough the interior light buttons. It is substantial amounts when it is raining heavily"

Anonymous, NH (2002 Ford Explorer XLT 4.0-L V6)

"It leaks around the back window so things in the back get wet. It also leaks around the front windshield. Water will drip from the overhead console and the sun visors."

Anonymous, WA (2002 Ford Explorer Limited 4.5-L V8)
Seals and/or weather-stripping

"The seals around the front doors allow water to get in and freeze during the winter. This will not allow the doors to open and if they do, the locks freeze so they can not be shut. An ongoing issue with this vehicle"

Roger L., CT (2002 Ford Explorer XLT 4.0-L V6)
Squeaks or rattles

"See previous"

A M., NC (2002 Ford Explorer XLT 4.0-L V6)

"I hear road noises and sqeaking from back axle occasionally. I have been told the shocks need to be replaced"

Anonymous, FL (2002 Ford Explorer XLS 4.0-L V6)

"Rattles in back"

Joe W., ID (2002 Ford Explorer XLT 4.0-L V6)

"Squeaks and rattles quite a bit probably due to age."

Anonymous, TX (2002 Ford Explorer 4.0-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"Spark Plug blew out of cylinder head"

Anonymous, FL (2002 Ford Explorer XLT 4.5-L V8)
Engine rebuild or replacement

"The timing chain has an interior tensioner that will suddenly go out, which it did. It costs nearly 3K to replace and parts are only available from dealer. For 2K more I replaced the engine"

Ronald P., OR (2002 Ford Explorer XLT 4.0-L V6)

"Engine developed serious knocking sound that was enough to vibrate the vehicle. Replaced engine with used engine from salvage yard at 168,000 miles"

John M., MI (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"98,000 miles, connecting rod bearing failed after short period of noise and vibration"

Anonymous, VA (2002 Ford Explorer XLT 4.0-L V6)

"Brought it in to be serviced at the local Ford dealership, they returned the truck back to me with no oil in it. Had to replace the engine due to this....they would not take ownership of it,spent over 5000.00 replacing the engine"

Brian M., CA (2002 Ford Explorer XLT 4.5-L V8)
Head gasket

"Intake manifold cracked, coolant leaked out had to replace entire manifold. They showed it to me was metal and plastic together they said they replace all the time"

Anonymous, MN (2002 Ford Explorer XLT 4.5-L V8)
Timing belt or chain

"tensioner of the timing belt was knocking. engine removed to replace tensioner and timing belts (front and rear). Belts were due to be replaced."

Donald U., GA (2002 Ford Explorer Eddie Bauer 4.5-L V8)

"The timing chain is going, it hasn't gone yet. I'm not sure if I will sink the money into that repair when it happens."

Scott T., MI (2002 Ford Explorer XLS 4.0-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"The computer did not work well and the service engine light wouldn't shut off. The air intake wasn't getting the correct signals causing the engine to choke and lose power"

William S., FL (2002 Ford Explorer XLT 4.0-L V6)
Oil leaks

"oil leaks from the vehicle & the mechanics cannot find where it is coming from"

Glenda B., FL (2002 Ford Explorer Limited 4.0-L V6)

"The oil is leaking around the pan gasket but is not bad. I check the oil weekly and have not had to add 1 quart since Jan 2015"

Anonymous, FL (2002 Ford Explorer XLS 4.0-L V6)

"Needed to replace engine manifold gasket"

Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)

"Oil pan gasket is worn and needs repair"

Michael O., FL (2002 Ford Explorer XLS 4.0-L V6)

"I was informed I needed a new oil pan gasket, it's leaking badly all away around. I told them there are no oil spots on my driveway and the technician I spoke with at Express tire in National City, made me feel like I was lying. Upon my return home, there were light oil spots of the driveway, nothing as major as he made it sound. Parts and labor was approximately $365"

Gregory B., CA (2002 Ford Explorer Limited 4.5-L V8)

"Oil leaking from several places"

Anonymous, AL (2002 Ford Explorer Value 4.0-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Intake manifold leaking antifreeze, needed replacing"

James H., MO (2002 Ford Explorer Limited 4.5-L V8)

"It's not listed, but the intake manifold needed to be replaced. It is a plastic part and this was the 2nd time in the life of the vehicle it has needed this repair. The last only about 5 years ago. When it failed coolant leaking from it also damaged 4 coils and 2 injectors. To add insult to injury. The replacement was defective (had a hole in it) and it needed to be replaced again after just 5 days"

John G., GA (2002 Ford Explorer XLT 4.5-L V8)

"had to replace the intake manifold"

Anonymous, MO (2002 Ford Explorer Limited 4.5-L V8)

"I was in a minor collision where I rear ended another car. I let my foot off the brake and hit the car in front of me. It was enough to cause a minor antifreeze leak. My mechanic was able to repair my car in less than a day!"

Greg B., CA (2002 Ford Explorer Limited 4.5-L V8)
Overheating

"For an unknown reason the engine started overheating. I had to go to the mechanic right away."

Anonymous, WA (2002 Ford Explorer Eddie Bauer 4.5-L V8)
Thermostat

"Thermostat an housing had to be replaced due to leaking"

Anonymous, CA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"will not eject cd's properly"

Mary B., GA (2002 Ford Explorer Eddie Bauer 4.0-L V6)

"CD player reads error, discs get stuck in the player"

Anonymous, NH (2002 Ford Explorer XLT 4.0-L V6)

"Froze wouldn't eject or load."

Jack W., CA (2002 Ford Explorer)
Display screen goes blank

"No longer tells mileage or direction , flashes on maybe once or twice a year"

Anonymous, SC (2002 Ford Explorer Eddie Bauer 4.0-L V6)
Change Vehicle