Suspension
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
What Owners Say
"Had to replace all ball joints. This is second time some had to be replaced"
Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)"2nd time had to replace the front ball joints during life of car"
Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)"Ball joint broke loose from upper plate causing wheel to tilt inward about 10 degrees. Dammage to front axle. replaced both baljonts and correponding parts"
P O., OH (2002 Ford Explorer Eddie Bauer 4.0-L V6)"They were worn out after 200000 miles."
Anonymous, (2002 Ford Explorer XLS 4.0-L V6)"On the advice of my Ford dealer I had worn struts replaced"
Anonymous, MI (2002 Ford Explorer XLT 4.0-L V6)"Front strut developed a leak. Rear struts stopped damping rebound"
Thomas R., AZ (2002 Ford Explorer Limited 4.0-L V6)"Front struts started leaking and had to be replaced. I notice a smoother ride!"
Leslie Y., TX (2002 Ford Explorer Limited 4.0-L V6)"Vehicle has relatively low miles and the struts are leaking"
Gary P., NE (2002 Ford Explorer XLS 4.0-L V6)"this is the second explorer (same year) shocks and struts every 2 years. Crack in the hatch both vehicles"
Anonymous, MN (2002 Ford Explorer Eddie Bauer 4.0-L V6)"Struts were broken and one yoke also broken"
Norman C., NC (2002 Ford Explorer Limited 4.0-L V6)"They were worn out."
Anonymous, (2002 Ford Explorer XLS 4.0-L V6)"Noise, shaking"
A M., NC (2002 Ford Explorer XLT 4.0-L V6)"Front torsion bar rubber anchors failed and had to be replaced"
Anonymous, PA (2002 Ford Explorer XLT 4.0-L V6)"Rear spring had to be replaced"
Anonymous, NJ (2002 Ford Explorer XLS 4.0-L V6)"Needed to replace the rear springs and shocks. One spring (rear drivers side) was broken"
John H., MN (2002 Ford Explorer XLT 4.5-L V8)"Both rear Springs Discovered to Be Broken"
Anonymous, CT (2002 Ford Explorer XLT 4.0-L V6)"A couple of pieces in the steering column failed, and we were unable to put the car in park. The entire column had to be replaced"
Mike B., MN (2002 Ford Explorer XLT 4.0-L V6)"The vehicle vibrates too much during driving and is not steady when driving on an uneven road. When turning the when to go forward or in reverse the vehicle makes a loud grinding noise"
Anonymous, MD (2002 Ford Explorer Eddie Bauer 4.0-L V6)"dealer found excessive play during oil change and inspection"
Anonymous, MO (2002 Ford Explorer Limited 4.5-L V8)"major suspention problems"
Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)"tie rod rusted threw and broke?"
John R., VA (2002 Ford Explorer Limited 4.0-L V6)"Old car, needed replacement"
Anonymous, TX (2002 Ford Explorer XLT 4.0-L V6)"uneven tire wear and tracking. First major problem with suv in the 13 yrs I've owned it"
Kenneth B., AL (2002 Ford Explorer XLT 4.0-L V6)"Right front tire wearing excessively. Took in to a reliable front end shop for alignment. Was told it couldn't be aligned unless the upper ball joints and the front struts were replaced. My regular mechanic drove it and questioned that this work was needed. Would like to have a place to go for a reliable third opinion"
Anonymous, AR (2002 Ford Explorer Eddie Bauer 4.0-L V6)"Used to be changing wheel bearings was a simple easy job. Not anymore. Repair book does even recommend do it yourself. Expensive and time consuming"
John J., OH (2002 Ford Explorer XLT 4.0-L V6)"The 2 front bearings went out first followed by the rear bearings a few months later"
William S., FL (2002 Ford Explorer XLT 4.0-L V6)"One of the rear bearings failed over only 2 days, the wheel was in danger of coming off, and it was expensive for a simple part"
Mike B., MN (2002 Ford Explorer XLT 4.0-L V6)"Rear wheel bearing on one side required replacement. I don't recall for sure, but it had been in place for at least 150,000 miles, maybe since new (290,000 miles)."
Anonymous, NM (2002 Ford Explorer XLT 4.5-L V8)"Rear wheel bearing totally came apart"
James M., TX (2002 Ford Explorer Limited 4.0-L V6)"had to at different times , replace bearings,hub assemblys. Major suspension problems"
Anonymous, FL (2002 Ford Explorer XLT 4.0-L V6)"The hub bearings on the front wheels were noisy and needed to be replaced"
Anonymous, MD (2002 Ford Explorer Limited 4.5-L V8)"Front wheel bearing had to be replaced"
Anonymous, NJ (2002 Ford Explorer XLS 4.0-L V6)"Wheel bearings are expensive and the rear required alignment after replacement"
Anonymous, KS (2002 Ford Explorer XLT 4.0-L V6)"had to replace 3"
Anonymous, IL (2002 Ford Explorer XLT 4.0-L V6)"Had 2 instances where the wheel bearings failed on this vehicle. I drive far distances often (400+ miles a weekend), so I am not surprised that this happened, considering they both occurred over 150k ODO"
Anonymous, (2002 Ford Explorer Limited 4.0-L V6)"The car had vibrations in the steering wheel and made clicking noises when I backed the car out of the driveway. The repair shop we use said the front wheel bearings needed replacement. That, along with an alignment and tire rotation corrected the problem."
Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)
"Boot around ball joint cracked, causing grease to leak out. Had to have the ball joint replaced. It was a sealed unit. Shop replaced it with a ball joint that you can add grease to."
Anonymous, MO (2002 Ford Explorer XLT 4.0-L V6)