This version of the Explorer switched to a car-based platform. It has a roomy and practical interior, a usable third-row seat and generous cargo capacity. It also has a steady and compliant ride, along with respectable fuel economy. Ultimately though, the Explorer still falls a bit short of the best in this competitive class.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags available 1999-2001, standard from 2006. Head protection air bags available from 2002, standard from 2008. ESC available from 2003, standard from 2005.
Road Test

This version of the Explorer switched to a car-based platform. It has a roomy and practical interior, a usable third-row seat and generous cargo capacity. It also has a steady and compliant ride, along with respectable fuel economy.

Ultimately though, the Explorer still falls a bit short of the best in this competitive class. The engine is somewhat noisy, handling is secure but lacks agility and the driving position is flawed. Further, the optional MyFordTouch control interface is overly complicated and distracting.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2-liter 4 turbo (240 hp)
  • 3.5-liter V6 turbo (350 hp)
  • 3.5-liter V6 (290 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"There is a round cover for something. It falls off"

Marshall H., IL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"molding around windshield was not seated"

Anonymous, MS (2013 Ford Explorer XLT 3.5-L V6)

"front quarter panel pops off, due to broken fasteners"

Anonymous, WA (2013 Ford Explorer XLT 3.5-L V6)

"Front spoiler came loose. Also happened on a 2015 rental car of same model"

Jody E., CA (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Windshield pillar molding became loose. Tried to replace and repair myself but had to take to the shop. I learned that the original trim was not designed to be replaced after replacing the windshield. The top clip breaks and the trim must be replaced."

Paul G., MS (2013 Ford Explorer Limited 3.5-L V6)

"Bottom wrap around bumper has come unlocked over and over - tired of having it repeatedly fixed"

Sandy L., TX (2013 Ford Explorer Limited 3.5-L V6)

"Trim on the windshield on on passenger side blew off. Trim cost twice as much as the wind shield. To replace the trim and windshield will cost close to a $1000.00. Ford engineers had a brain freeze!!!!!"

Michael B., MS (2013 Ford Explorer Limited 3.5-L V6)

"Trim that runs beside windshield fell off"

John M., MA (2013 Ford Explorer Base 3.5-L V6)
Loose interior trim or moldings

"Cheap plastic door air rest looks like sewn leather, it's molded plastic that cracks along seam."

Anonymous, IN (2013 Ford Explorer XLT 3.5-L V6)

"drivers seat was not secured, nor was the back seat. both had to be replaced"

Anonymous, WA (2013 Ford Explorer XLT 3.5-L V6)

"The vinyl surface of the driver's interior door panel is is splitting at a seam near the door handle. Also, on the same door, the vinyl surface is separating from the mounting surface below at the rear of the armrest. This vehicle is babied and actively maintained in terms of both mechanical/electrical systems and appearance. The condition of the interior trim and exterior paint is abysmal, IMO, given the care invested in the car. Unlikely to select a Ford product again, after owning a Ford continuously for the last 22 years."

Glen P., IL (2013 Ford Explorer XLT 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"some bubbling of the paint on the front hood."

Anonymous, WI (2013 Ford Explorer Limited 3.5-L V6)

"The paint on the aluminum hood flaking off. Took my car to the dealer who submitted it to Ford and was told there was no help since I'm out of warranty. The ford motor company is aware of this problem."

Sandy H., IL (2013 Ford Explorer Limited 3.5-L V6)

"bubbling paint on hood edge"

Anonymous, PA (2013 Ford Explorer XLT 3.5-L V6)

"Hood paint chipping and peeling off the edges. Ford keeps insisting it is stone chips but not on all four edges. Body shop has had a lot of Explorers with same problem which is poor priming of the metal and corrosion is happening under the paint."

Gregory K., VA (2013 Ford Explorer XLT 3.5-L V6)

"At 24000 miles I noticed the paint bubbleing on the front crease of the hood. They repaired it once. At 42,000 miles had the same problem at crease/bottom of door. Sorry - you're out of warranty."

Anonymous, IN (2013 Ford Explorer XLT 3.5-L V6)

"Paint peeling of front hood. Had to pay to get re-painted. Dealer and Ford would do nothing."

Daniel P., OH (2013 Ford Explorer XLT 3.5-L V6)

"aluminum hood has paint peeling at the front"

Rebecca L., WA (2013 Ford Explorer XLT 3.5-L V6)

"Very upset with the paint on the hood. I took it to a professional body shop and was told Ford should fix this. I took it to a Ford dealership but the company refused to fix it. The paint is bubbling and peeling. I am being extra careful not to go through car washes to preserve the paint but I am not happy with the situation."

Anonymous, NE (2013 Ford Explorer)

"The paint on the very front of the hood looks blistered and is peeling. Its 2 areas about the size of a quarter."

Anonymous, KY (2013 Ford Explorer)

"Paint on the hood began bubbling and chipping off with just 11k miles on the vehicle. I noticed other newer explorers with this same problem"

Chad T., FL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Paint around front hood edge started to bubble and rust. Luckily I noticed it and brought to dealer within 36k warrenty expired. Had to get APPROVAL from Ford to repaint and NOT replace hood. Warrented for only 12 months"

John H., MD (2013 Ford Explorer XLT 3.5-L V6)

"Hood was bubbling the paint around the front seam of the vehicle. Dealer stripped, repainted the whole hood under warranty and gave me a rental while in the shop"

Anonymous, NC (2013 Ford Explorer XLT 3.5-L V6)

"Paint on my hood began to peel and chip last year. It looked as if it was bubbling and blistering under the paint on the edges of the hood. Ford did repair it at no cost to me but it took them almost two months to complete the repair"

Anonymous, MS (2013 Ford Explorer Limited 3.5-L V6)

"front of hood paint cracking bubbling"

Nicholas P., NY (2013 Ford Explorer Limited 3.5-L V6)

"aluminum hood corrosion-reworked-started again-bubbles under paint-still under warrenty"

Edwin M., TX (2013 Ford Explorer Limited)

"Just founding bubbling of paint on hood. Setting up appointment to have looked at by dealer"

Anonymous, MO (2013 Ford Explorer Limited 3.5-L V6)

"Pain bubbling on the front edge of the hood, just out of warranty. Took to dealer, and they paid part of the repair. Research shows this is an extremely common problem with Ford vehicles with aluminum hoods"

Robert M., NY (2013 Ford Explorer Limited 3.5-L V6)

"paint "blistering" at leading edge of the hood"

Anonymous, NY (2013 Ford Explorer XLT 3.5-L V6)

"Ford clearly doesn't know how to properly prepare aluminium surfaces for paint application. The aluminum hood has electrolytic corrosion, which results primarily from improper surface preparation. There is bubbling from corrosion beneath the finish paint. The hood was repainted once by the Ford dealer and the corrosion has returned. In addition, a paint bubble has recently appeared on the tail gate. My 2009 Volvo (with an aluminium hood) is in better shape in terms of paint integrity and quality than the 2013 Explorer."

Glen P., IL (2013 Ford Explorer XLT 3.5-L V6)

"paint flaking off of the hood. FORD deny that this is a warranty problem yet most owners have experienced the same issues."

Glen L., GA (2013 Ford Explorer XLT 3.5-L V6)

"Leading edge of aluminum hood has bubbling paint. I suspect this defect occurred as the hood was being painted in the factory. Perhaps a dip cleaning operation was incorrectly done"

Richard H., OH (2013 Ford Explorer XLT 3.5-L V6)

"Front of the hood starting to bubble."

Anonymous, MN (2013 Ford Explorer Limited 3.5-L V6)

"Paint bubbled on front of hood. Covered under warranty. Later discovered paint rusting on bottom edge of door. Ford would not repair. Said car was 6 months over warranty."

Karen C., NY (2013 Ford Explorer Limited 3.5-L V6)

"paint flaked off aluminum hood."

Daniel P., OH (2013 Ford Explorer XLT 3.5-L V6)

"Paint on edge of hood is cracking in different places on the hood and Ford won't do anything about it, what can I do?"

John M., IL (2013 Ford Explorer Limited 3.5-L V6)

"Paint on front of hood is bubbling. Car has always been in a garage"

Anonymous, NY (2013 Ford Explorer XLT 3.5-L V6)

"the paint is peeling off of the hood. The explorer is not even 5 years old yet. I get it washed every month so in my opinion I am taking care of the vehicle"

Scott S., WI (2013 Ford Explorer XLT 3.5-L V6)

"It was a known manufacturer's defect with the application of the paint on the hood. Ford paid to have the hood repainted"

Anonymous, SC (2013 Ford Explorer Limited)

"After purchasing vehicle, I noticed peeling paint across hood and underside of hood, and other areas at back of vehicle"

Barbara T., PA (2013 Ford Explorer XLT 3.5-L V6)

"Paint is peeling all across and underside of hood"

Barbara T., PA (2013 Ford Explorer XLT 3.5-L V6)

"paint peeling off aluminum hood"

Daniel P., OH (2013 Ford Explorer XLT 3.5-L V6)

"oxidation on the hood"

Anonymous, NE (2013 Ford Explorer XLT)

"I added this one on because of the corrosion. Paint is OK until I get a hole in the hood!"

Jean T., MD (2013 Ford Explorer XLT 3.5-L V6)

"There were small bubbles in the front edge of the hood. The dealer took photos and before I had left the dealership, he had gotten approval from Ford to have it replaced and I had made an appointment for that work"

Nancy C., MI (2013 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"I have noticed a small area on the front of the hood that seems to be blistering or bubbling"

Anonymous, MN (2013 Ford Explorer Limited 3.5-L V6)

"Frame crack described earlier affected paint"

Anonymous, TX (2013 Ford Explorer)

"Paint on hood bubbles, apparently because of a mix of metals used. While I was told by the dealer that this is a common issue, Ford takes no responsibility for the problem. As a result, Ford lost a sale on our most recent car"

Jeff G., CT (2013 Ford Explorer Limited 3.5-L V6)

"I love my explorer, but the trunk started rusting out along the edges, just as soon as the warnity ran out, my husband took it to the dealer nothing they could warnity is out two months ago. So he then took it to the garage we had it under coated, they did fix it but not without a fight and two trips back, they said it was a bad finish from FORD. I walked my vehicle in the sun this May, and oh my the hood is chipping, rusting and all bubbled up, so my husband starts investing the proble and find"

Debra S., OH (2013 Ford Explorer XLT 3.5-L V6)

"Improper paint prep on aluminum hood resulted I electrolysis and failing paint coverage"

Glen P., IL (2013 Ford Explorer XLT 3.5-L V6)
Rust

"Rust started to appear under chrome trim on tail gate"

Anonymous, WI (2013 Ford Explorer XLT 3.5-L V6)

"Rust along the front edge of the hood. Had to get it fixed at a body shop. Cost $800. Ford paid $400 and I paid $400."

Anonymous, VA (2013 Ford Explorer XLT 3.5-L V6)

"Rust developed under the paint on the edge of the hood. The rust does not show through but the paint I bubbled. The bubbles are spreading slowly. Repairs have NOT been made."

Anonymous, ON (2013 Ford Explorer XLT 3.5-L V6)

"24000 miles and I have rust UNDER the real liftgate trim. It is running a rust streak down the liftgate"

Kent H., PA (2013 Ford Explorer Base 3.5-L V6)

"Rust and paint blisters on the leading edge of the hood"

Anonymous, MI (2013 Ford Explorer Limited 3.5-L V6)

"Bottom edges of doors are starting to rust"

Richard H., OH (2013 Ford Explorer XLT 3.5-L V6)

"Experienced a number of rust spots and some paint erosion on hood and tailgate. Body shop did very nice restoration and Ford covered 80% of the cost."

John D., NY (2013 Ford Explorer XLT 3.5-L V6)

"Rust on front hood"

Maria M., NC (2013 Ford Explorer XLT 3.5-L V6)

"I believe the correct term for my rust problem will be oxidation as the metal is aluminum. The leading edge of my hood oxidized underneath the paint bubbling it outward. Was repaired by ford under warranty. I learned from the body man they had several Explorers and Mustangs in for the same repair"

Anonymous, FL (2013 Ford Explorer XLT 3.5-L V6)

"Oxidation on the aluminum hood leading edge. Ford finally repaired outside of warranty for $100 deductible. A fair resolution"

Anonymous, MI (2013 Ford Explorer XLT 3.5-L V6)

"Rust spot (bubbling)starting on hatch. Dealer contacting Ford in the matter"

Anonymous, WI (2013 Ford Explorer XLT 3.5-L V6)

"The hood has corrosion at the seams. Ford would only pay for half the cost of the repairs"

Anonymous, VA (2013 Ford Explorer XLT 3.5-L V6)

"Hood had pitting along edge. Upon inspection, Ford determined there was a hole in the hood and replaced it. They said it was due to the protective coating on the paint being inferior"

Scott L., PA (2013 Ford Explorer Limited 3.5-L V6)

"The seam on the Front of the hood. It has paint that is "bubbling" due to two dissimilar metals being used to form the top of the hood with the underside of the hood"

William K., MD (2013 Ford Explorer Limited 3.5-L V6)

"Ford won't admit that the paint bubbles at creases. We had our hood repainted due to bubbles at front crease. (Noticed in rear view mirror while my wife was driving behind me.) Repaired under warranty @20000 mi. Now won't look ar bottom of door panels unless it trusts through"

Anonymous, IN (2013 Ford Explorer XLT 3.5-L V6)

"Hood paint bubbling on front of hood-would guess that rust underneath"

John M., MA (2013 Ford Explorer Base 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"back up camera was replaced"

Anonymous, NM (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Backup camera stopped working last Fall. The rear censors still work but no camera image. Initially was intermittent but now it almost never shows an image. Cost to have diagnosed/repaired is very high so not made decision yet."

Anonymous, CA (2013 Ford Explorer Limited 3.5-L V6)

"Camera went bad. Had to be replaced"

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)

"Back up camera worked intermittently. Dealer replaced under warranty. Fine so far"

Jack P., IL (2013 Ford Explorer Limited 3.5-L V6)
Display screen difficult to see

"The fuel gauge and related information on the left side of the dash became distorted and color disappeared. The dealer repaired it, under warranty. The service manager said he has not seen this problem before"

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)

"display not functioning correctly, auto dimming and brightening not functioning, and clock gaining and losing 1 hour. Repaired under warranty as new software update"

Todd B., AB (2013 Ford Explorer XLT 3.5-L V6)
Display screen freezes up

"Second problem is it says shift to park and flashes lights even though we are already in park"

Peggy P., WA (2013 Ford Explorer XLT 3.5-L V6)

"The system constantly freezes, GPS is extremely slow. The system blanks out and reboots constantly"

David B., GA (2013 Ford Explorer XLT 3.5-L V6)

"Screen would not respond properly to selections and as warranty expired we paid full replacement at only 60,000 miles of 1500.00. System still seems poor quality"

Alonzo B., TX (2013 Ford Explorer Limited 3.5-L V6)
Display screen goes blank

"System just stopped working. Expensive computer reset required"

Anonymous, MA (2013 Ford Explorer XLT 3.5-L V6)

"Unsure as issue has not yet been corrected"

Anonymous, OH (2013 Ford Explorer Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Can't get phones to pair with system to play music or audiobooks. This worked initially (2 months) but now does not work. When it did work music and books would randomly stop and skip ahead"

Susan W., OK (2013 Ford Explorer Limited 3.5-L V6)

"Playing music off phone does not work well. Sometimes nothing plays at all. Some songs switch before they are done. This is my second phone since I've owned this vehicle, not the phones problem. Dealer replace part of computer, did not fix issue. Also, sometimes phone calls do not connect. Have to hang up and try call again"

Anonymous, WI (2013 Ford Explorer XLT 3.5-L V6)
In-dash navigation system (GPS)

"Navigation system never worked properly. Ford no longer supports this system."

William P., NJ (2013 Ford Explorer Limited 3.5-L V6)

"I have run into continual problems os I received inaccurate instructions"

Eric W., PA (2013 Ford Explorer Limited 3.5-L V6)

"The navigation system frequently is delayed in starting to function, cometimes by 10 minutes. The navigation can't seem to locate the vehicle which prevents inputting a destination."

Carol K., AL (2013 Ford Explorer XLT 3.5-L V6)

"The auto icon on the gps wanders off the chosen highway and stops navigating. Happens so often we now use our Tom Tom gps or smartphone. Have had two dealers fix the problem only to have it return anywhere from a week to a month later. Love the Explorer but would not get the in dash gps on the next one."

M H., GA (2013 Ford Explorer XLT 3.5-L V6)

"Sometimes it does not work It will not allow the information to be entered."

Anonymous, NE (2013 Ford Explorer)

"It became inoperable and was replaced under extended warranty"

Anonymous, TX (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"The compass display does not reflect actual heading relationships. For example, when facing North, East should be depicted on the right. Instead, West is depicted"

Charles L., GA (2013 Ford Explorer XLT 3.5-L V6)

"non responsive...not accepting some address's that other gps will"

John D., NY (2013 Ford Explorer XLT 3.5-L V6)

"Product not accurate when changing to winter tires"

Sean J., ON (2013 Ford Explorer XLT 3.5-L V6)

"GPS malfunctions regularily"

Anonymous, ON (2013 Ford Explorer Sport 3.5-L V6 turbo)

"GPS system will go out for no reason Will ask for disc and repairs last only a short period before it happens again"

Robert C., NH (2013 Ford Explorer XLT 3.5-L V6)

"Stopped working. Needs dealer repair. Apparently this is a common system failure for this model car."

Michael S., NM (2013 Ford Explorer Limited 3.5-L V6)

"Will not function"

Anonymous, OH (2013 Ford Explorer Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Sometimes when someone call me, the sync system will not pick it up."

Ann H., TN (2013 Ford Explorer Limited 3.5-L V6)

"It pairs phones inconsistently. Even when it pairs, calls are dropped."

Anonymous, MD (2013 Ford Explorer XLT 3.5-L V6)

"Sync system is unreliable. Inever know when starting the car is the sync system going to work."

John R., MI (2013 Ford Explorer XLT 3.5-L V6)

"Had to have system reset and new software installed"

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)

"Sync says the phone is connected but when a call comes in it, most of the time, will not connect to that call"

Earl F., MI (2013 Ford Explorer Limited 3.5-L V6)

"It doesn't alway pick the right phone"

Marshall S., IL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Phone paring shuts the radio off. Have to turn phone off and then on to allow radio to work"

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)
Radio

"Static and signal range are a continual problem"

Eric W., PA (2013 Ford Explorer Limited 3.5-L V6)

"The Stereo system is supposed to turn off automatically when the driver opens the drivers door after the ignition is turned off but, the Radio/Stereo System does not turn off like it is supposed to do and the driver has to unlock and open the Drivers"

Wm T., TX (2013 Ford Explorer Base 3.5-L V6)

"Too much static on the AM radio. Dealer had to replace antenna cable in the roof to resolve"

Anonymous, OH (2013 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"Worst reception for AM and FM I've ever had in a car. Cannot receive clearly close stations. Sound is so poor I turn off the radio"

Anonymous, BC (2013 Ford Explorer Limited 3.5-L V6)
Steering wheel controls

"button for voice command and answering phone fails 80% of the time but repair say it does not for them. Just gave up on getting anything done. Also voice commands are terrible and have never worked well."

Gregory K., VA (2013 Ford Explorer XLT 3.5-L V6)
Voice control commands

"Does not understand what is spoken to it, then it gives a long speech on how to talk to it. Does the same when attempting to place phone calls, it does not understand speech"

Ken F., NJ (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"It doesn't work well"

Anonymous, SC (2013 Ford Explorer Limited)

"It will not recognize the most simple command like call Jim it calls Bob"

- J., VA (2013 Ford Explorer Limited 3.5-L V6)

"Even though I speak clearly, the system interprets my commands poorly. GPS routes are often the slowest enroute going"

Anonymous, BC (2013 Ford Explorer Limited 3.5-L V6)

"Sometimes when I press the voice button on the steering wheel nothing happens. The woman's voice for directions is annoying and her sing-song voice pattern sounds like a teenager. It's cumbersome to communicate. I find it easier to call the live o"

Tom G., FL (2013 Ford Explorer XLT 3.5-L V6)

"It misinterprets many of my spoken words"

Earl F., MI (2013 Ford Explorer Limited 3.5-L V6)

"It ha trouble finding the right number from KASSIE home or Kathy home"

Marshall S., IL (2013 Ford Explorer Sport 3.5-L V6 turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Within a week of having the recommended 100,000 mile service performed on the vehicle, the Check Engine light came on. The dealer reset it, but it came on again within one day. The Bank 2 catalytic converter was diagnosed as failed and was replaced."

Anonymous, AZ (2013 Ford Explorer XLT 3.5-L V6)

"The front catalytic converter was unable to be repaired. It needed to be replaced"

Anonymous, NY (2013 Ford Explorer XLT 3.5-L V6)

"Exhaust manifold leaking, probably damaged by driving on rough terrain. Repair required replacement of exhaust manifold and catalytic converter. Following repair other catalytic converter tested bad and was replaced. Following that repair, warning light again came on, and another catalytic counter replaced, allegedly needed because of low quality parts in initial repairs. Total repairs $2600"

Anonymous, OK (2013 Ford Explorer XLT 3.5-L V6)

"It seams to me premature to have to replace a catalytic converter in 125,000 miles (I believe my 2008 Mountaineer still has the original converter(s)"

Anonymous, OH (2013 Ford Explorer Limited 3.5-L V6)
Exhaust leaks

"Recall for preventive repairs. I had no issues but since recall in effect & no charge, why not do it."

Anonymous, OH (2013 Ford Explorer Limited 3.5-L V6)

"Several seals in the floor were leaking allowing exhaust gasses into the cabin. CO levels exceeded 200ppm in the cabin. After several visits the Ford regional engineer finally removed the seats and carpeting found the leaky seams and sealed them"

Anonymous, AZ (2013 Ford Explorer Limited 3.5-L V6)

"it appeared to be a manufacturing / assembly issue with with the exhaust system at the Y pipe . This leak set of an error code illuminated as (check engine light) the Explorer was repaired three times under warranty until actual problem found by serv"

Todd B., AB (2013 Ford Explorer XLT 3.5-L V6)

"fumes upon hard acceleration"

Mark G., FL (2013 Ford Explorer Limited 3.5-L V6)

"My Explorer has had three separate fixes by Ford to correct a situation where exhaust leaks into the cabin under hard acceleration. At this point, it appears to be 98% fixed."

David S., FL (2013 Ford Explorer Limited 3.5-L V6)

"exhaust smell in cabin when stopped"

Anonymous, NC (2013 Ford Explorer XLT 3.5-L V6)

"The exhaust fumes could be smelled in the interior. I believe there is an advisory (forgot their nomenclature) from Ford because many other Explorer owners observe the same issue"

Anonymous, IL (2013 Ford Explorer Sport 3.5-L V6 turbo)
Other/unsure

"Warning light came on and dealer stated that main system was broken and needed replacement $900."

Anonymous, NY (2013 Ford Explorer Limited 3.5-L V6)

"As before, I think the system is integrated. The warning light came on and the dealer assessed the problem."

Anonymous, NY (2013 Ford Explorer Limited 3.5-L V6)

"SYNC is a piece of crap!! Been to the dealer 3 times for updates and an upgrade of the system. JUNK!"

Lee N., OH (2013 Ford Explorer XLT 3.5-L V6)

"Sync is not user friendly!"

Anonymous, NC (2013 Ford Explorer Sport 3.5-L V6 turbo)

"has difficulty carrying out comands"

Anonymous, FL (2013 Ford Explorer Limited 3.5-L V6)

"had to have system reset and new software installed"

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)

"System does not always work, screen freezes, voice commands donot work"

Steven R., MA (2013 Ford Explorer Limited 3.5-L V6)

"Warning that Navigation SD card had been removed. Music USB stick randomly powers on and off"

Jody E., CA (2013 Ford Explorer Sport 3.5-L V6 turbo)

"System failed, needed to be updated. Problem fixed in one afternoon"

Richard C., NV (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"non responsive sometimes...freezes up sometimes"

John D., NY (2013 Ford Explorer XLT 3.5-L V6)

"There was a glitch when using navigation system and other parts of theSync system. Had to take to dealership to fix"

Anonymous, GA (2013 Ford Explorer Limited 3.5-L V6)

"The entertainment system suddenly switches between Sirius, radio, or USB without user input. Phone connection interferes with the sound system, disabling manual control of the sound system"

Anonymous, MT (2013 Ford Explorer XLT 3.5-L V6)

"It is junk and should be trashed. It is the most worthless piece of equipment that has ever been put in a car. Ford should be made to replace everyone of them. Ford has rebooted my system 14 times already and it is still junk"

- J., VA (2013 Ford Explorer Limited 3.5-L V6)

"Horrible product and will not buy another Ford until they replace it"

Sean J., ON (2013 Ford Explorer XLT 3.5-L V6)

"Computer glitch flashed incorrect data and interference for several hours. Turning car off did not fix. Had to do software update to fix"

Peggy P., WA (2013 Ford Explorer XLT 3.5-L V6)

"The voice commands work sporatically. It is difficult to use. Unless it's a preset station, finding a radio station is frustrating"

Tom G., FL (2013 Ford Explorer XLT 3.5-L V6)

"This has never worked as advertised. The interface often freezes, it frequently disconnects from my phone, the hand controls sometimes are out of sync with what I am doing, and overall performance has been disappointing"

Anonymous, AZ (2013 Ford Explorer Sport 3.5-L V6 turbo)

"System freezes or has glitches while driving"

Anonymous, NC (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"The system was not compatible with my flip phone"

Dick C., NC (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Would not sync bluetooth, time was wrong, screen would go blank, navigation would not work. It needed an upgrade. Once done, SYNC works fine"

Anonymous, UT (2013 Ford Explorer 3.5-L V6 turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leak in the roof through the luggage rack connection."

Anonymous, OH (2013 Ford Explorer)

"At 23,900 miles, rear sunroof had a leak into the trunk and spare tire area. Dealer took a week to diagnose and 2 more weeks to get the parts to repair"

Anonymous, NJ (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Water leaking somewhere at the rear of the tailgate and filling the spare wheel well up with water."

Glen L., GA (2013 Ford Explorer XLT 3.5-L V6)

"The leak was in the back door assembly that let water into the third row area. Water occasionally pooled in the interior spare tire well."

Mike Z., NC (2013 Ford Explorer Base 3.5-L V6)

"water leak at sunroof drains"

Mark G., FL (2013 Ford Explorer Limited 3.5-L V6)

"The Ford has a sunroof. We have had a front interior leak that was due to clogged drains from the sunroof that was fixed when the lines were cleaned out. However, we have continued to have a leak in the rear of the car whenever it rains. We have had the drains cleaned out, but that has not fixed the problem. Ford does not have an answer, however, the internet has hundreds of people with the same problem - none of whom have been able to have it fixed. We have finally sealed off the sunroof on the exterior with tape and caulking. We are hoping that resolves the matter as to the leaking but of course, it means we cannot open the sunroof in good weather. This seems to be endemic to this model."

Anonymous, NC (2013 Ford Explorer Limited 3.5-L V6)

"The sunroof drains stopped up and the floor of the car flooded during rains"

Anonymous, TX (2013 Ford Explorer Limited 3.5-L V6)

"water leak from body seam cracks around passenger side rear hatch hinge"

Barry T., WA (2013 Ford Explorer Base)
Seals and/or weather-stripping

"Leaking around sunroof."

Dickson W., TX (2013 Ford Explorer XLT 3.5-L V6)

"Rear hatch leaked and was fixed under warranty by Ford. Occurred during major rain downpours and leaked on 3rd passenger seatbelt"

Trevor S., FL (2013 Ford Explorer XLT 3.5-L V6)

"The weather stripping around both front doors and breaking and the weather stripping around the windshield are breaking."

Bob A., FL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"it was a water leak at the upper roof located at rear left of vehicle."

Anonymous, MA (2013 Ford Explorer XLT 3.5-L V6)
Squeaks or rattles

"Bracket is broke on sun roof shade"

Mary S., MI (2013 Ford Explorer Limited 3.5-L V6)

"Always squeaks and rattles from the front A-pillars, and right roof rail"

Anonymous, MI (2013 Ford Explorer Limited 3.5-L V6)

"The sunglass holder was not fastened correctly to the roof of the car. It constantly creeks and there is nothing that can be done about it."

Anonymous, AZ (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Not much to tell, no more than a rattle noise coming from the rear under-carrage (or maybe some where else on the body) that after several mechanics/ body shops looking into it without having any success finding the problem."

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)

"Rear Fixed Moon Roof had a rattle"

Anonymous, OR (2013 Ford Explorer Sport 3.5-L V6 turbo)

"dash board on the passenger side near the windshield rattles"

Anonymous, MI (2013 Ford Explorer XLT 3.5-L V6)

"Dash rattles at 65 mph"

Anonymous, KY (2013 Ford Explorer Base 3.5-L V6)

"Sunroof rattles and has since it was new but is mostly when temperature is in the 50 to 70 degree range"

Anonymous, TX (2013 Ford Explorer Limited 3.5-L V6)

"A rattle began 3 months after purchase and have taken vehicle back to dealer twice plus another independent garage but no one can determine what noise is or what is causing it. Noise seems to move from one side of vehicle around to other side and back again. Noise is intermittent and sounds like metal hitting metal"

Barbara T., PA (2013 Ford Explorer XLT 3.5-L V6)

"Intermittent rattle seems to travel from one side of vehicle around to other side"

Barbara T., PA (2013 Ford Explorer XLT 3.5-L V6)

"only when wet; serpentine belt squeaks. Have had it replaced before, about 2 years ago"

Matt K., MA (2013 Ford Explorer XLT 3.5-L V6)

"The dash infront of the driver has hummed lowly ever since I purchased the Explorer. It was getting louder and was annoying so I finally had it looked into"

Cheryl B., TX (2013 Ford Explorer Limited 3.5-L V6)

"Belt tensioner for Serpentine needs to be replaced. Squeals a little when belt gets wet"

Wiliam P., WI (2013 Ford Explorer Limited 3.5-L V6)
Wind noise

"Driving at high speed creates noticeable wind noise. Ford should have spent extra money on sound dampening."

Anonymous, MI (2013 Ford Explorer Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Rear brake caliper was hanging up and not releasing fully, causing noise when it heated up."

Anonymous, WI (2013 Ford Explorer XLT 3.5-L V6)

"Rear caliper seized up"

Anonymous, CT (2013 Ford Explorer XLT 3.5-L V6)

"2 calipers were sticking and grinding the break pads"

Domenic T., PA (2013 Ford Explorer XLT 3.5-L V6)

"caliper locked on one of the rear brakes"

Anonymous, MI (2013 Ford Explorer Limited 3.5-L V6)

"premature corrosion caused the rear caliper to stick. This caused premature wear of the pads plus overheating. Pads, rotors, calipers were replaced"

Scott D., OH (2013 Ford Explorer XLT 3.5-L V6)

"Stuck calipers in the rear brakes. First the passenger side, then about six months later the driver side"

Anonymous, MI (2013 Ford Explorer XLT 3.5-L V6)

"Calipers seize up leading to brakes rubbing and wearing out prematurely"

Anonymous, ON (2013 Ford Explorer XLT 3.5-L V6)
Master cylinder

"Master cylinder /booster failure, 1500 miles outside of extended warranty"

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)
Normal routine brake wear

"Brakes made grinding noise at 12,000 miles, deemed "routine". by Ford, yet needed replacements"

Tom S., MA (2013 Ford Explorer Base 3.5-L V6)

"I initially had a problem with sticky brakes and told them it may be a faulty caliper. They said my rear brakes needed replacing but the caliper was fine. The problem reoccurred and they then said the caliper was bad and replaced it"

Anonymous, ON (2013 Ford Explorer Limited 3.5-L V6)

"The breaks needed to be replaced at around 80,000 miles."

Bob A., FL (2013 Ford Explorer Sport 3.5-L V6 turbo)
Parking brake

"The cable stuck during very cold weather, causing a stuck caliper. The first dealer did not diagnose the problem correctly"

Mary M., PA (2013 Ford Explorer XLT 3.5-L V6)

"This problem is sporadic and involves an warning light that comes on when the vehicle's shifter is placed in park. Sometimes the warning can not be stopped even after several tries. The problem started happening last month. It has not been serviced"

Anonymous, MS (2013 Ford Explorer Limited 3.5-L V6)
Premature brake wear

"Brake pads froze on the calipers at 40000 miles which damaged the rotors"

Andy L., IL (2013 Ford Explorer Limited 3.5-L V6)

"Rear Brake pads and rotors needed replacement at 28,000 miles. Not covered under Warranty. I feel this is unacceptable for this type of vehicle and the type of driving we do"

D M., OH (2013 Ford Explorer XLT 3.5-L V6)

"Calipers were stuck, keeping brakes engaged until total pad was worn"

Anonymous, MI (2013 Ford Explorer XLT 3.5-L V6)

"Second set in 60,000 miles of driving"

Anonymous, MA (2013 Ford Explorer XLT 3.5-L V6)

"Had the right rear brake cease despite having had ALL maintenance done by my dealer. Had to replace rotors and pads on BOTH rear wheels"

Anonymous, AB (2013 Ford Explorer XLT 3.5-L V6)

"Brake calipers seize leading to premature brake wear"

Anonymous, ON (2013 Ford Explorer XLT 3.5-L V6)

"Have owned the Explorer for just under 5 years - have had to replace the brakes and rotars and pads multiple times. Spent thousands in repair bills above and beyond the warranty that expired years ago (I've driven it ~20K miles/year)"

Anonymous, NY (2013 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"Had to replace front and rear pads and rotors in at 105,000 miles. Not really sure if this is premature"

Anonymous, OH (2013 Ford Explorer Limited 3.5-L V6)
Rotors

"Brake pad failure caused damage to rotors (Rear) at 28,000 miles. For the type of driving we do and the fact that this is a 4X4 SUV this is unacceptable since it was not covered under Warranty"

D M., OH (2013 Ford Explorer XLT 3.5-L V6)

"Just wore out after 93000 miles"

Anonymous, VA (2013 Ford Explorer Limited 3.5-L V6)
Squeaking

"Only months after purchasing this vehicle, the brakes began to squeak. At the first oil change, they stopped squeaking. They fixed the squeak without any changes to the braking system (i.e. there were no new parts or services done)"

Alfred W., NC (2013 Ford Explorer XLT 2.0-L 4 Cyl turbo)

"dealer installation mistake to replace rusty shoes from trailer tow. Not factory fault"

Anonymous, MN (2013 Ford Explorer Limited 3.5-L V6)

"Brakes squeaked almost since day one, after several years and a bunch of visits the Ford dealer replaced the front brakes and has been fine since"

Jack P., IL (2013 Ford Explorer Limited 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Compressor failed on trip and caused it to seize up making the car undrivable. I had to get ti towed to the dealership for repairs."

Anonymous, WI (2013 Ford Explorer Limited 3.5-L V6)

"The whole a/c system failed and had to be replaced 3,000 miles out of warranty. The dealer got a price concession from Ford but wouldn't cover it under warranty. The AC also failed at less than 1,000 miles when I first bought the car - all the freo"

Anonymous, NY (2013 Ford Explorer XLT 3.5-L V6)

"complete failure and needed to be replaced"

Anonymous, IL (2013 Ford Explorer 2.0-L 4 Cyl turbo)

"A/C compressor failed in Aug. 2018. Dealer repaired under extended warranty. So far, continues to work very well."

Karen C., NY (2013 Ford Explorer Limited 3.5-L V6)

"Compressor failed just past warranty Ford would do nothing"

Kevin W., ON (2013 Ford Explorer Sport 3.5-L V6 turbo)

"wouldn't cool one time cool air came out of right side vents but not left replaced part of compressor two more times ac would not cool at all fixed leaky valves"

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)
Automatic climate control

"The system would sense an outdoor temperature of -32 degrees (like -5) when the outdoor temp was actually 90 and cause the heat to be on instead of the air conditioner. It would take 20-30 minutes to actually sense the outdoor temperature correctly."

Carol K., AL (2013 Ford Explorer XLT 3.5-L V6)

"battery failure, Temp. not able to be control"

Anonymous, FL (2013 Ford Explorer Limited 3.5-L V6 turbo)

"Exterior temp sensor was not working. It was like this on the day we bought it brand new"

Anonymous, ME (2013 Ford Explorer XLT 3.5-L V6)

"Locked up with hot air blowing out of dashboard and it took two weeks to fix"

Anonymous, CA (2013 Ford Explorer Limited 3.5-L V6)

"the fan just automatically went to maximum.. when turned down, on screen, it would immediately go back to max. when turned down with the DASH button it wold respond as requested. this happened for about 3-6 months, then just stopped occurring"

Keith S., FL (2013 Ford Explorer Limited 3.5-L V6)

"Passenger side quit working"

Michael B., MS (2013 Ford Explorer Limited 3.5-L V6)

"The damper motor for the passenger side heat/cool switch over failed in the heat position. The part wasn't expensive but the labor cost to install was very high"

Jon L., OH (2013 Ford Explorer XLT 3.5-L V6)

"Not sure yet apt. pending"

Anonymous, WI (2013 Ford Explorer XLT 3.5-L V6)
Blower (fan) motor

"blower motor stopped working"

Benjamin N., NY (2013 Ford Explorer XLT 3.5-L V6)

"Cool and hot air only work on the driver's side. I haven't had it fixed yet because it is expensive."

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)
Condenser

"My Explorer is equipped with a secondary A/C system for the rear areas of the cabin. The self contained unit located in the right rear fender area failed completely and it cost me over $1,700 to get it taken care of. The entire unit needed to be replaced."

David S., FL (2013 Ford Explorer Limited 3.5-L V6)

"AC was not cooling and dealer said condenser looked like it had been driven in gravel but as warranty had expired we paid full repair cost at 2000.00. There is no grille that covers much of the coil at front of car"

Alonzo B., TX (2013 Ford Explorer Limited 3.5-L V6)
Electrical failure

"The moonroof won't open and the sunshade now won't close. It broke at 45000 miles during my last trip. Hasn't been fixed yet"

Anonymous, NY (2013 Ford Explorer XLT 3.5-L V6)

"Battery Failure, the temp. not able to be achieved due to mech. and electrical controls"

Anonymous, FL (2013 Ford Explorer Limited 3.5-L V6 turbo)
Heater system

"Leaking heater core"

Anonymous, CT (2013 Ford Explorer XLT 3.5-L V6)

"vent door actuator has failed twice"

Kevin W., ON (2013 Ford Explorer Sport 3.5-L V6 turbo)
Refrigerant leaks

"I had to take it in twice to get the A/C fixed. they had to replace the front condesor unit"

Anonymous, WI (2013 Ford Explorer Limited 3.5-L V6)

"replaced actualaters and leaking valves serviced 3 times for not coolong"

Anonymous, TX (2013 Ford Explorer XLT 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Main control module went out, vehicle shut down, restarted on it's own, shut down again, and left us stranded on the road. All electronics went haywire, including lights, seats, and Sync connection"

Anonymous, MT (2013 Ford Explorer XLT 3.5-L V6)
Exterior lights (other than headlights)

"Rear led taillight developed leak and retained water in unit. Looked like my own fishbowl. Water started to burnout LEDs. Had to send pictures to Ford to replace under warrenty. Only 20k miles on it"

John H., MD (2013 Ford Explorer XLT 3.5-L V6)

"stop light wire harness was not properly fitted at the assembly operation"

Gerald B., FL (2013 Ford Explorer XLT 3.5-L V6)

"One back-up light went out but the entire rear light system had to be replaced. It was very expensive."

Anonymous, AK (2013 Ford Explorer Base 3.5-L V6)

"Brakelight became non functional and needed to replace the entire assembly"

Anonymous, NY (2013 Ford Explorer Limited 3.5-L V6)
Headlights

"Om a trip. the headlights failed about dusk on an Interstate highway"

Anonymous, NC (2013 Ford Explorer)

"Automatic high beam camera malfunctioned and had to be repaired under warranty"

Anonymous, MD (2013 Ford Explorer Limited 3.5-L V6 turbo)
Heated or cooled seats

"The drivers seat heating element does not heat in a uniform fashion"

Anonymous, CA (2013 Ford Explorer Limited 3.5-L V6)

"Seat heater failed, Ford fixed under warranty"

Anonymous, AL (2013 Ford Explorer Limited 3.5-L V6)
Interior lights

"An electrical short in the cargo area requiring a new lamp assembly"

Anonymous, MS (2013 Ford Explorer XLT 3.5-L V6 turbo)

"Interior Lights will not turn off after the delay period expires when the Driver Door is opened and closed upon exiting the vehicle. Happens in conjunction with the Stereo System not automatically turning off. Happens 50% of the time"

Wm T., TX (2013 Ford Explorer Base 3.5-L V6)
Keyless entry

"Sometimes would not open doors immediately, then would. Had a problem with starting the car until pushing on /off buttons on keyless entry fob"

Karolyn M., OH (2013 Ford Explorer Limited 3.5-L V6 turbo)

"The keypad on the drivers side door stopped working and had to be replaced"

Anonymous, MS (2013 Ford Explorer XLT 3.5-L V6 turbo)

"Hasn't worked right from day 1"

Anonymous, SC (2013 Ford Explorer Limited)

"Vehicle would not unlock or lock all the time even from distances less than 10 feet. You are unable to remote start the vehicle without locking first. Ford service unable to replicate the issue and videos of the issue did not matter"

Anonymous, MA (2013 Ford Explorer Limited 3.5-L V6)
Remote engine starter

"A sensor in the fuel system had to be replaced before the remote starter would work"

Anonymous, TN (2013 Ford Explorer Limited 3.5-L V6 turbo)

"Vehicle would not unlock or lock all the time even from distances less than 10 feet. You are unable to remote start the vehicle without locking first. Ford service unable to replicate the issue and videos of the issue did not matter"

Anonymous, MA (2013 Ford Explorer Limited 3.5-L V6)
USB port

"It's a problem related to the MySynch, or whatever the system is that governs navigation, entertainment, climate and phone. It doesn't synch properly. Never has worked 100%"

Anonymous, CA (2013 Ford Explorer Limited 3.5-L V6)
Warning lights

"Transmission shifter had to be replaced because it was not sensing being in the park setting. The warning light kept coming on"

Anonymous, TN (2013 Ford Explorer Limited 3.5-L V6 turbo)
Wiper motor or washer

"The windshield wipers wouldn't turn off. Once the shop disabled that they wouldn't let us drive it, for safety reasons."

Anonymous, AK (2013 Ford Explorer Base 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"The car would not go into gear. I had to sit there moving the gear shift from park to drive until it decided to go into gear."

Michaele B., CA (2013 Ford Explorer Limited 3.5-L V6)

"Gear selector would not register park when shifted into park. Even though it was in park, the car would think it was not, so it would have problems turning off and whatnot due to that."

Anonymous, AZ (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Apparently, the computer in the car does not rely on the transmission to tell it the car is in park. There is a separate sensor of some kind in the shifter. The dash indicates the car is not in park, when it is, in fact, in park. Of course this started about a month after the 36 month warranty expired"

Anonymous, FL (2013 Ford Explorer Limited 3.5-L V6)

"Infrequently and unpredictably the shifter lever sensor would not detect the shifter had been moved to Park. This would prevent us from turning the vehicle off. Cycling the shifter would ultimately result in a correct reading. Not covered under power train warranty"

Anonymous, VA (2013 Ford Explorer Limited 3.5-L V6)
Rough shifting

"Hard shifting from second to third, sometimes violent. Noticeable transmission slippage. Scantool shows poorly shifting gears when compared to another Explorer with no problems. Dealer called it normal. Blown output shaft said they were wrong."

Anonymous, IL (2013 Ford Explorer Limited 3.5-L V6)

"Rear motor mounts and transmission mounts went bad causing the shifting and rough Idle problems. They did replace one spark plug they found was giving a weak condition, but was not causing the rough idle."

Anonymous, FL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"the transmission shifting is very jerky and does not shift smoothly"

Anonymous, AZ (2013 Ford Explorer XLT 3.5-L V6)

"Delay from R to D, with clunkiness feeling and noise"

Tom S., MA (2013 Ford Explorer Base 3.5-L V6)

"Shift was harsh and gears were searching for low speed in traffic"

Bob A., FL (2013 Ford Explorer Sport 3.5-L V6 turbo)
Slipping transmission

"When I leave my driveway it is about a quarter mile down a steep hill to a stop sign. After stopping at the stop sign, when I start to pull out sometimes the transmission seems to be in neutral even though it is actually in Drive, other time I pull"

Anonymous, GA (2013 Ford Explorer XLT 3.5-L V6)

"I live at the top of a steep hill. Occasionally, when I back out of my driveway and put the car in drive, when I get to the bottom of the hill, stop at the stop sign and pull out the car doesn't shift out of 1st gear or the car is in neutral. I have to stop, put the car in park then put in in drive and pull forward. The hill is steep enough that I don't need to press the gas pedal when leaving my home, I break all the way to the bottom of the hill approximately a quarter of a mile. I've menti"

Anonymous, GA (2013 Ford Explorer XLT 3.5-L V6)
Transmission computer

"The software for the transmission has been updated three times and yet it still will not upshift, even after the user has leveled off the acceleration. The only way to make it upshift is to completely lift your foot off the accelerator or to use the shift paddle. Ford has acknowledged that it does it and that it is a problem, but has refused to fix it, because it would take too long to figure out what is wrong and it mostly works correctly. They have also told me they would get an engineer to look at this issue, and they have never followed through. I will never buy another Ford."

Josh K., IN (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Not sure it is a computer problem but occasionally when I leave my house in the morning the car does not shift out of first gear or even though it is in drive it is actually in neutral. I live on a steep hill so when I back out of my driveway I never have to touch the gas pedal until I get to a stop sign about a half mile away. When I attempt to pull out from that stop sign the car is sometimes in neutral or after I pull out it never shifts out of first gear. The solution is to stop . put the car in park then back in drive and that always works. I've talked to the dealer a few time but they always say it was probably in neutral or manual shift."

James H., GA (2013 Ford Explorer XLT 3.5-L V6)
Transmission leaks

"Seals leaked causing vehicle to be operated without trans fluid which caused the slipping and rough shifting"

Ken F., NJ (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"The power take off unit was leaking trans fluid"

Joann P., MI (2013 Ford Explorer Base 3.5-L V6)
Transmission sensor or solenoid

"When down shifting the transmission would pause for 10 to 15 seconds between gears causing a lurch. Ford replaced a valve in the transmission which fixed the problem"

Anonymous, AZ (2013 Ford Explorer Limited 3.5-L V6)

"When placed in park, vehicle did not think it was in park & had message of such on dash screen. Also would not back up driver seat & move steering wheel, so that driver could easily get out of car"

Anonymous, WA (2013 Ford Explorer Limited)

"Sensor indicated not in park when ity was"

Edward R., NY (2013 Ford Explorer Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Upper right ball joint worn but was replaced under extended warranty"

Anonymous, FL (2013 Ford Explorer XLT 3.5-L V6)

"Popping in front end when going over bump. Ball joints lose and replaced"

Anonymous, MO (2013 Ford Explorer Limited 3.5-L V6)
Electronic or air suspension

"The electronic steering failed. A loud grinding noise could be heard when turning the wheel"

Anonymous, NJ (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)
Power steering leaks

"power steering went out"

Anonymous, OH (2013 Ford Explorer Limited 3.5-L V6)
Shocks or struts

"Bearing on top of the strut"

Anonymous, MI (2013 Ford Explorer Limited 3.5-L V6)

"Struts required replacement at 90000km"

Darcy H., AB (2013 Ford Explorer XLT 3.5-L V6)

"The vehicle was received with a strut that rattled and snapped. It took several trips to the dealer to get it replaced"

Lew M., NY (2013 Ford Explorer XLT 3.5-L V6)

"Travelling with my travel trailer, the front strut broke down, probably whould never happen if I have no trailer"

Robert G., QC (2013 Ford Explorer XLT 3.5-L V6)

"Strut mounts were loose causing a clunking noise in the steering"

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)

"Leaking rear shock"

Anonymous, MO (2013 Ford Explorer Limited 3.5-L V6)

"Had to replace front struts"

Anonymous, ON (2013 Ford Explorer Limited 3.5-L V6)

"Just started making a clunking noise. Took to dealer and they repaired it under extended warranty"

Anonymous, WI (2013 Ford Explorer XLT 3.5-L V6)
Steering linkage (includes rack and pinion)

"Stearing gear had to be replaced 20,000 miles. Took to or regular dealer and they couldn't look at the car to tell me the problem for 2-3 days. Another dealer told me to leave it for 3 weeks. Finally took it to dealer that fixed it in 10 days"

Anonymous, NJ (2013 Ford Explorer Sport 3.5-L V6 turbo)

"First it was a power steering failure, now it is torque steering. There is no fix for the system, only putting up with a poor product"

Anonymous, AZ (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Electronic steering system failure. $1800 repair. Recall for similar problem with other 2013 Explorer's but Ford would not provide assistance."

Anonymous, AL (2013 Ford Explorer Limited 3.5-L V6)

"Heard a "clunking" sound on the driver's side. Turned out to be ball joints and torsion bar"

Anonymous, CO (2013 Ford Explorer XLT 3.5-L V6)
Tie rods

"Popping in front end when running over bumps and turning. Took in for warranty work to replace tie rod ends which resolved problem"

Anonymous, MO (2013 Ford Explorer Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"recall for defect"

Anonymous, IL (2013 Ford Explorer 2.0-L 4 Cyl turbo)

"Ford recall, fixed free of charge, door latch could release when pressed on the inside, never experienced on our car"

Anonymous, VA (2013 Ford Explorer Limited 3.5-L V6)
Glass defects

"Windshield has buzzed or whistled since originally taken under lease. Took to dealer once and they could not recreate? Still does it, primarily at highway speeds or when it is very windy"

Anonymous, NJ (2013 Ford Explorer Base 3.5-L V6)
Locks and latches

"Driver door handle fell off"

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)

"The rear driver side door remains locked when the driver hits the unlock button. The child locks are not on. The door has to be manually unlocked."

Anonymous, KY (2013 Ford Explorer)

"Driver and rear driver door latches do not recognize that the door is fully closed. Keeps telling me door ajar"

Kent H., PA (2013 Ford Explorer Base 3.5-L V6)

"Rear passenger door was locked and could not be unlocked"

Anonymous, NM (2013 Ford Explorer XLT 3.5-L V6)

"Driver side door closed sensor problem"

Anonymous, TN (2013 Ford Explorer Base 3.5-L V6)

"when cold car will not recognize key.sometimes when warm car will not unlock door"

Anonymous, PA (2013 Ford Explorer Sport 3.5-L V6 turbo)
Mirrors

"Automatic mirrors based on seat memory setting stopped working. This required a replacement of the drivers side mirror"

Mark S., MO (2013 Ford Explorer XLT 3.5-L V6)
Seat controls - movement

"Controls stopped working"

Anonymous, KY (2013 Ford Explorer XLT 3.5-L V6)
Sunroof

"Sunroof shade broken on delivery. Replacement part came in and was also broken. Took a week to make a repair that should not have been necessary"

Anonymous, FL (2013 Ford Explorer Limited 3.5-L V6)
Tailgate, hatch or trunk

"lifts to rear tail gate unable to lift door all the way up-ford replaced both under extended warrenty"

Edwin M., TX (2013 Ford Explorer Limited)

"I have corrosion on hood. Ford says they won't do anything about it until there is a hole. I understand they are having major issues with corrosion on aluminum parts and this could end up being a class action law suit. My son owns a body shop and has told me hood needs to be replaced. This would be at my expense since I need a hole for Ford to fix. Not fair"

Jean T., MD (2013 Ford Explorer XLT 3.5-L V6)

"Crack in frame at hatch hinge"

Anonymous, TX (2013 Ford Explorer)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Annoying P1450 problem. Dealer found nothing. Performed work myself with the help of the internet. Solenoid on the engine."

Anonymous, IL (2013 Ford Explorer Limited 3.5-L V6)

"One catelytic coverter failed and replaced both. Activated by a car sensor"

Steven C., CA (2013 Ford Explorer XLT 3.5-L V6)

"+Leaks in the gas tank ventilation system were bad enough to set off the check engine light and took the dealer a week to finally fix it under an initial 90 day warranty. Final paperwork was vague in just what all they replaced and talking with them it was stated they replaced the lined, filter system components"

James K., CA (2013 Ford Explorer Limited 3.5-L V6)
Fuel injection system

"One of my fuel injectors got stuck open and flooded a cylinder sending the vehicle into limp mode. The most shocking thing I heard was the part was on major back order making me think this is a common issue"

Chad T., FL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"The vehicle began shuddering upon acceleration with no notice. It took two weeks to get it into the Ford dealership for repair. This was the second major repair necessary in the 6 years we have owned the vehicle."

Anonymous, KS (2013 Ford Explorer)

"See previous comments. We only own one 2013 Ford Explorer."

Anonymous, KS (2013 Ford Explorer Sport 3.5-L V6 turbo)
Fuel pump

"Ford recall"

Anonymous, GA (2013 Ford Explorer XLT 3.5-L V6)

"Noticed a lack of power when starting and driving. After a few weeks, thinking it was the battery, took it in to my mechanic. He discovered the male and female pigtail fuel pump was failing. Had it replaced along with the spark plugs and a plenium gasket. Cost: $725"

Anonymous, MN (2013 Ford Explorer Base 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"The problem was with an emission sensor and the check engine light would come on and stay on even after it was checked out. Frustrating"

Anonymous, AZ (2013 Ford Explorer XLT 3.5-L V6)

"Fuel Vapor sylinoid failed, it took 2 days for diagnosis and repair"

Anonymous, MI (2013 Ford Explorer Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Was experiencing vehicle shaking at various speeds, most noticeably at 45 mph"

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)

"right rear wheel bearing failure"

Anonymous, MD (2013 Ford Explorer Limited 3.5-L V6)

"Failure that required replacement...I believe it had a relation to failed transfer case"

Peter S., NY (2013 Ford Explorer Limited 3.5-L V6)
Electrical failure

"Gear selector would ask me to place it in park position when I already had it in park position."

Anonymous, MN (2013 Ford Explorer Limited 3.5-L V6)
Transfer case

"Transfer case suddenly emptied itself of the fluid. The fluid was a black tar looking substance that leaked all over my driveway. The repair consisted of replacing the defective part that should have been part of a recall. It cost over $ 2000.00 for me to have this fixed and the part had to be ordered, which took 4 days to get. On the internet there are many reports of this part failing on several Ford models ."

Anonymous, AZ (2013 Ford Explorer XLT 3.5-L V6)

"Started leaking oil and had to be totally replaced"

Anonymous, CA (2013 Ford Explorer Limited 3.5-L V6)

"Transmission problem"

Michael F., OH (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"It failed and required replacement"

Peter S., NY (2013 Ford Explorer Limited 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"At 9,000 miles required a new engine. Clicking sound during idle. Metal particles found in oil pan"

Anonymous, FL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Dropped a valve through piston"

Anonymous, MN (2013 Ford Explorer Base 3.5-L V6)

"bad off the line"

Anonymous, CT (2013 Ford Explorer Sport 3.5-L V6 turbo)
Head gasket

"Car inoperable"

Russell S., NY (2013 Ford Explorer Sport 3.5-L V6 turbo)
Timing belt or chain

"Timing belt broke. The timing belt got into the air conditioning system belt causing the air conditioning system to fail also."

Anonymous, CO (2013 Ford Explorer XLT 3.5-L V6)
Turbo or supercharger

"turbo charger completely broke and cost over $2300 to fix it + cost for a rental car."

Anonymous, NC (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

"Turbo hose cracked/became disconnected"

Anonymous, FL (2013 Ford Explorer Sport 3.5-L V6 turbo)

"Hose came off of turbo causing loss of power"

Anonymous, NY (2013 Ford Explorer Sport 3.5-L V6 turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"idle is not coming up when ac comes on and engine hesitates like it will die"

Kevin T., WA (2013 Ford Explorer XLT 3.5-L V6)
Engine mounts

"the engine mount broke"

Anonymous, NC (2013 Ford Explorer Limited 2.0-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Coil

"Each cylinder has it own ignition coil. One ignition coil failed and was replaced under warrantee"

Anonymous, LA (2013 Ford Explorer XLT 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"All wheel drive transfer case leaked out all of the oil and was Replaced under warranty with no cost to me. No way to service These so they must be replaced"

Anonymous, CO (2013 Ford Explorer Limited 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"Had to have the water pump replaced. It was a very expensive repair."

Anonymous, CA (2013 Ford Explorer XLT 3.5-L V6)
Change Vehicle