Ford Explorer Change Vehicle

"I use the CD player daily, but over the past few months the discs have been harder and harder to load and play. Often I have to reinsert the disc 4 or 5 times until it finally plays. Since I am almost at the end of my lease, I have not taken in to dealership for repair as I know they would need to pull the whole system for repair."

"Cameras freeze and does not display what is in front no matter how many times you push the front camera button"

"Sometimes the display, and the whole system, crashes while the vehicle is in motion. Does not seem to affect any of the vehicle controls. To reset the vehicle needs to be stopped, shut down, and a restart initiated. Sometimes it takes a dozen restarts to get system working again. Ford says they cannot troubleshoot unless the vehicle is experiencing the problem what at the Ford service center."

"Problem unknown?. Wouldn't do it again at the dealership"

"Happens very intermittently but the screen will go black and may or may not come back on while driving. Sometimes you have to turn off vehicle and restart"

"I believe the problem is related to previously mentioned difficulty. Touch screen stopped working, and the system performed random actions all by itself"

"in-dash control screen blanks out-leaves no electronic control of navigation, climate control, bluetooth phone connection, audio controls, etc"

"The Ford Sync3 system appears to not be robust. A major controller for that saws replaced at the dealership."

"vehicle would not operate my Sony MP3 player via bluetooth, despite both car and player being listed as recognized by each other"

"Map Databse was about two years behind reality when new. Worse now. Don't even bother to use it anymore. Ford needs to pay up for up-to-date map database. Google Maps on my phone does a much better job in many ways."

"It is a 2017 and there is STILL no update available. It is 2019."

"I purchased an unlocked iPhone 7 plus. I use Straight Talk. My phone synced perfectly when I purchased the vehicle (with Sync 3) in June 2016. Since January 2017, my Explorer will not sync with my iPhone. I am unable to utilize hands-free calling (the law in my state). I am only able to, intermittently, listen to my iPod or iPhone. I have met with Service Technicians at three different dealers since the problem surfaced. I have taken my phone to other new vehicles at the dealerships (including a loaner 2017 Escape, a 2018 Mustang and another 2018 Explorer). Both my devices worked perfectly in those vehicles. Unfortunately (and infuriatingly) the dealerships claim that they were unable to generate an Error Code. And without it they can do nothing. So I'm left with vehicle that, although equipped with, Sync3, phone and bluetooth, I cannot legally use to make phone calls while in motion nor listen to music (unless in range of an AM or FM station). All this pleasure from my $50,000 2018 Ford Explorer, which Ford states, is not compatible for someone owning an unlocked iPhone 7 plus, using Straight Talk (I understand to be one of the most popular service providers in the nation) or an iPod Classic. Each of them worked perfectly well in my 2012 Explorer's (much maligned by you) My Ford Touch system. So, I have a nearly new 2017 Ford, under warranty, with an entertainment system (costing over $1700) that is nearly useless to me for its intended purpose."

"Phone fails to pair even when connected with usb."

"When starting the vehicle, the phone conects and frequently dials 0. It doesn't resut in anything more than inconvenience, but it should be fixed."

"Sync2 (your favored system, although MyFord Touch was much more reliable and offered more features) would not pair with iPhone, iPod or iPad nano."

"recently the car failed to recognize my phone via bluetooth even though both were listed on the in-dash screen. had to reboot and re-pair phone to car"

"vehicle occasionally doesn't recognize phone via bluetooth even though there is an icon on the in-dash screen and the phone is open and ready. must try several times to re-pair phone and car systems, after waiting sometimes minutes or hours"

"Trouble with getting phone to pair with blue tooth to get update"

"A message indicating that the system can search for nearby wifi networks always comes up when the car is started and must be closed in order to view the screen. I have changed the settings to turn off this notification but it persists."

"One of the woofers in the Sony sound system blew."

"tuning controls on steering wheel would freeze up. Voice controls would freeze as well. Computer module has been replaced twice"

"WHEN THE ACCELERATOR WAS PRESSED DOWN, IT SEEMED THAT THERE WAS A SMELL INSIDE THE CABIN."

"Smell in car and dealer fixed it."

"when you let off the accelerator at highway speed the cabin interior smells of exhaust. We had this checked under warranty and the dealer said the intake for the interior air was located too close to the exhaust. If that is the case that is very poor engineering. Other than that the vehicle has been real good so far"

"If you accelerate over 3500 rpms the cabin smells like rotten eggs, is terrible. Will take it to the dealer next week"

"It does not cover the area my 2013 Explorer did."

"Recall due to possible exhaust gases. No defects identified."

"Crack in plastic trim by back side window. Repaired by ford dealer under warranty."

"Paint bubbling up on leading edge of hood"

"Poor paint quality. Drwall brush removed paint to bare metal"

"Paint on tailgate defective at time of taking ownership. Dealer very proactive to have tailgate repainted"

"Paint on hood bubbling. Hood was replaced and painted. Seem to be alot of Explorers with this issue. Heard there are contaminants in the aluminum for the hood"