In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Rear Camera and Side Detector froze then showed numerous safety warnings until the dealership had it fixed."
Don R., MI (2015 GMC Terrain Denali 2.4-L 4 Cyl)"Back-up camera would not go off when the car was in drive."
Anonymous, MI (2015 GMC Terrain SLE 2.4-L 4 Cyl)"the screen freezes. audio gets stuck and repeatedly plays the moment it freezes for a couple of minutes. all controls are unresponsive. the system reboots itself and usually functions normally."
Anonymous, (2015 GMC Terrain Denali 3.6-L V6)"Stops functioning completely. Will reboot after several minutes but nothing will work till it reboots"
Ralph S., NH (2015 GMC Terrain SLT 2.4-L 4 Cyl)"This is the second time this happened in 1 year . The first time the dealer said it was software related . This time they replaced the whole infotainment system . But I had to pay the labor on it ."
James S., WI (2015 GMC Terrain Denali 2.4-L 4 Cyl)"Display goes blank and radio and navigation fails. Navigation will actually display different city and streets and give directions to places not around area. System will completely blank out and radio and air quits working. They have replaced radio twice and antenna twice. It works for awhile then starts all over again. No display--nothing. Then the wind noise. I can't use the blue tooth in the car because it can't make out what I am saying . It tells me there is too much background noise. This is because of wind noise. Dealership said noise is normal. Mileage is really bad. I have a 6 cylinder. I drive very easy and it doesn't matter. Sometimes I get only 14 around town. If it wasn't for freeway miles, it would be worse. Car handles good but turn radius for size sucks. My Yukon for size was better. It has about same turn radius. Their best car was the 2000 Jimmy. It ran forever."
Anonymous, CA (2015 GMC Terrain SLT 3.6-L V6)"Radio quit and screen went blank at the same time. Radio repaired and screen replaced."
Anonymous, OK (2015 GMC Terrain Denali 2.4-L 4 Cyl)"The display screen went dark, and was inoperable. The radio would not work, could not view the backup camera, phone would not Bluetooth connect, and could not access any audio options such as CD or auxiliaries. Actually, could not access anything due to it."
Anonymous, VA (2015 GMC Terrain SLT 2.4-L 4 Cyl)"Two modules were replaced by the dealer to correct the problem"
Anonymous, AL (2015 GMC Terrain SLT 3.6-L V6)"They won't check it out unless they see it. Something new with GM dealers, we can't fix what we can't see. They don't even try to diagnosed the issue"
Joseph P., NY (2015 GMC Terrain SLE 2.4-L 4 Cyl)"Replaced 2 computer modules that corrected the problem"
Anonymous, AL (2015 GMC Terrain SLT 3.6-L V6)"System does not shuffle music, but rather goes by Alpha listing"
Anonymous, CT (2015 GMC Terrain Denali 3.6-L V6)"Even though this is a 2015 vehicle, the software was designed in 2009. The smartphones I've had did not work at all with the system. USB was incompatible with the phone. The radio could not even play now music from the phone neither thru the Bluetooth USB, or mi rophone cable"
Joseph P., NY (2015 GMC Terrain SLE 2.4-L 4 Cyl)"It is impossible to pair. It is slow. It farts out when you restart the car and has trouble pairing up again. I don't care for Intellilink"
Anonymous, CT (2015 GMC Terrain SLT 2.4-L 4 Cyl)"Did not find actual location of vehicle."
Anonymous, WI (2015 GMC Terrain SLT 3.6-L V6)"GPS quit. Dealer charged 800 dollars for repair."
Anonymous, MI (2015 GMC Terrain SLE 3.6-L V6)"As far as I am concerned the OnStar on GM vehicles is an ABSOLUTE JOKE. Mine does NOT work more than id does work. GM should call it that "Piece of Shit" on your vehicle rather than OnStar. I can't make phone calls, you try to call OnStar by pushing the Blue Button nothing happens. One day I pushed the SOS button and 29 minutes later I finally got a response. I asked the guy, "Do you have any idea how many people have died in the last 29 minutes?" His response was you should push the blue"
Rodney B., WI (2015 GMC Terrain SLT 3.6-L V6)"The navigation system gets "off track" and stops giving releable directions. It has been into 3 different dealerships (becasue we travel), a total of 8 times, we sent a letter to GMC via certified mail and we have had 21 telephone calls to GMC Customer Assistance. Their answer is that the technial people are workinf on a correction and they ask us to continue to be patient. GMC acknowledged there is a problem with the navigation system in several models in Document ID: 4174284 #PIC6057A released"
Tom W., FL (2015 GMC Terrain SLE 2.4-L 4 Cyl)"Locks up and car must be shut down and restarted to reboot system"
Anonymous, OH (2015 GMC Terrain Denali 3.6-L V6)"Dealership diagnosed GPS component needed replacement for $800.00. I said no but it was working when I left and still is working."
Larry K., MI (2015 GMC Terrain SLE 3.6-L V6)"It has maintained pairing with my wife's phone and she is the one that normally drives it. However, it lost the pairing to my phone and I cannot reestablish it."
Anonymous, NM (2015 GMC Terrain SLT 2.4-L 4 Cyl)"AM/FM radio does not work, Use rarely as I have SIRRUS, when reported to dealer, it was over 30 day warranty and the charge will be $200!!!"
Sharon V., OH (2015 GMC Terrain SLT 2.4-L 4 Cyl)"Radio completely quit working and the display screen at the same time. Took to local audio shop and they had the radio repaired and screen replaced. No problems since."
Anonymous, OK (2015 GMC Terrain Denali 2.4-L 4 Cyl)"Voice control won't work because of the wind noise. I always get the message. There is too much background noise I've told the dealership since I bought the car and I have an SLT model. I hate to think what an SLE is like. So I can't use the Bluetooth features. I upgraded and paid for the $2500 package which is worthless to me. I would never buy that again. I use my phone most of the time for navigation. Next time I would spend a couple hundred and buy a Garmin. I don't get the updates unless you pay extra every 2 years for GMC updates for $150 plus their navigation yearly of $199. Otherwise you have to have Sirius and their monthly subscription plan. It doesn't matter because my Bluetooth can't be heard. I can't make the phone calls on their system etc. Their system hold you hostage."
Anonymous, CA (2015 GMC Terrain SLT 3.6-L V6)
"The whole infotainment system died , for the second time . The first time was under warranty and the second time I had to pay the labor on it even through it was only a few days out of the three year warranty !"
James S., WI (2015 GMC Terrain Denali 2.4-L 4 Cyl)