CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"THE ENTIRE INFOTAINMENT AND SOMETIMES SPEEDOMETER GOES BLANK, THE DEALER REPLACED SOME WIRING AND IT WORKED WELL FOR 2 DAYS THEN SAME PROBLEM INTERMITTENLY. CANCELLED AN APPT FOR 2ND REPAIR BECAUSE IT WAS WORKING AND THEY NEED IT TO NOT BE WORKING. STILL UNRESOLVED"Anonymous, OH (2020 Honda Pilot Touring 3.5-L V6)
"The system would lock up and go blank, then come back on after some time."Anonymous, (2020 Honda Pilot Elite 3.5-L V6)
"Screen goes blank"Anonymous, WV (2020 Honda Pilot Elite 3.5-L V6)
"All electronic screens have gone blank twice since the vehicle purchase in June. In both incidents it happened after stopping and putting car into Park. The motor continues to run and all screens go blank. On the first occasion, it took 3 attempts to turn off the engine. On the second occasion it again took 3 tries. This may be linked to the random snapping, crackling pops coming from the entertainment system that started the first time I actually had a chance to drive at freeway speeds after the purchase--on a cross-country trip from FL to CA. The noises are random, sometimes lasting for several hours at a time and sound like gravel or road debris hitting the windshield and front roofline. After they started the first time, speed made no difference. I could be stopped at a traffic light and they were still happening. The noises are occasionally quite loud and listening to music is not pleasant. The snaps often sound like someone squeezing a plastic water bottle and can be very disturbing. After about 1000 miles of driving, I figured out that they seem to be coming from the entertainment system speakers, whether it is turned on or not. The screens going blank happened only 2 times, on the way to California. They remained normal on the trip back to Florida and I encountered only the random annoying snaps and pops. Now that I am back in Florida, I am taking the vehicle to the Honda dealer who sold it to me for the fix/repair/replacement, whatever that might be."Anonymous, (2020 Honda Pilot Touring 3.5-L V6)
"The audio from the in-dash infotainment system will become crackly with a static interference and audio becomes difficult to hear and/or understand. The interference occurs while using most audio sources: AM/FM radio, SiriusXM radio, bluetooth connection, etc. We have not experienced the issue when hard-wired via Android Auto or Apple CarPlay, although we haven't used this feature often because we've owned the vehicle for only two months and it has been driven fewer than 500 miles since purchase. This has happened at least twice since purchase and in both cases the issue has been resolved after a vehicle restart."Anonymous, MI (2020 Honda Pilot EX-L 3.5-L V6)