Honda Pilot Change Vehicle

"The display stops responding. In this state, it cannot be turned off, the volume can't be changed, and the station/source cannot be changed."

"The screen freeze happens intermittently since we've owned the car. It is hard to show to the dealer but we eventually made a video of the problem. From that, the dealer made a repair that was supposed to fix it, but within weeks the problem is occurring again. Since it is intermittent, I don't think it was actually successfully fixed. We have not taken the car back to the dealer yet for a second try. When the screen freezes, the on screen buttons are still operational. You can touch them to change radio channels, and the channel does change what we hear on the radio. But the display of which channel is selected does not change. That area of the screen remains frozen."

"Screen throws up error message and had to go back to dealer for a re download of software two different times after first dealer couldn't figure it out"

"screen would give a code . wouldn't work after that point"

"Android Bluetooth player freezes"

"The screen freezes up with a message about every other day. You can click on it and it comes back"

"I have complained about this for a year but the blue tooth never pairs properly. And the screen on the radio often blacks-out portions of the preset stations. I have brought it in twice to get it fixed to no avail. It is an incncwnience to have to keep taking it in. They claim it needed a software update. Our Subaru has. Ever had these problems. Very disappointing. This is my first Honda. And I'm not sure I would consider another"

"Occasionally the navigation screen goes blank. It refreshes once the car is restarted...so far."

"Intermittently, the display screen will arbitrarily go blank for a few minutes to several days, then return to normal operation. The audio and navigation systems seem to still be working while the screen is blank, but controlling those systems becomes difficult or impossible until the displays return to normal operation."

"Screen freezes. You can tap the screen and it reverts to normal. Have not tried to get it fixed."

"the screen will randomly stop working but usually a restart of the car fixes it. if it breaks out of warranty I'm buying an aftermarket system. the Honda controls for this system are awful"

"Screen goes blank and will not come back on unless I stop the engine and restart. Does not do it often, and dealer service could not duplicate it."

"Presets disappear on the radio. No explanation or successful diagnosis from Honda."

"Display screen goes blank until car is re-started"

"The entertainment large screen goes blank at random times. Dealer and Honda have service bulletin on issue. They will be doing a firmware update"

"Screen would go black for no apparent reason. Would restart car and would do it again. Was in Florida on vacation had to take to local dealer. Honda was aware and they had a fix"

"Display screen had to b replaced"

"The screen will randomly go blank and will sometimes reset if I turn off the car and back on a couple of times. It happens when I'm using the radio and also affects the backup camera"

"I had periodic issues with my smart phone making proper connections with my car. Occasionally, trying to get my phone to send or receive phone calls or texts would cause an error."

"My system does not connect well with my phone. The GPS is slow to find my vehicle which causes incorrect directions and has at times taken me to the wrong place (one example: the back employee only entrance to the San Diego zoo rather than the front). My phone GPS is so much better but the connectivity between my phone and car system seldom works and the hands free functions require so many extra steps, including when I am using the voice activation, that it is unsafe to use while driving. The new systems are much better."

"Sirius would not work when cold"

"The buttons on the steering wheel wore out so when I tried to interface with system, it stopped working. The 2016 Pilot's blue tooth interface not Apple friendly either, and that was a selling point--salesperson didn't really know what he was talking about. All in all, though, they fixed the button and didn't charge us for the labor. With that being said, it still will occasionally glitch."

"The phone often takes quite a long time to pair. It occasionally wont pair. The entire handsfree system takes several seconds to engage when answering incoming calls and the sound is poor - other callers complain about the microphone/sound quality."

"My samsung will not pair properly to the Pilot so that I can use my GPS. I also can not properly pair the Bluetooth."

"The radio has a gremlin in it. It sometimes changes stations or channels while driving. The dealer couldn't find a problem. When the vehicle is turned off, upon restarting you must reset in back to audio. That's a pain!"

"Honda's connectivity for iOS systems crashes with high frequency and cannot be updated, which is unacceptable to me and would have led me not to buy the vehicle had I known of it."

"Bluetooth is spotty. Seems to have resolved with a. new phone. Static in the entire system resolved only with restarting the car."

"the hondalink sy. stem is bad and I don't think Honda cares that it is."

"Very difficult and awkward to use/navigate. Touch screen is not sensitive. Bring back the knobs!!"

"If you turn off the car while using the mp3 player it clears the info about where you were and resets to the first track in the first folder"

"The Honda Link system is unreliable and frustrating. Drops pairings, constantly says it is updating data - but then does nothing. Won't stay synced to Pandora"

"If I dial a number using my devices favorites the call does not go through the cars bluetooth, I have to use the handset to complete the call. I frequently use my favorites list to dial a call but want to complete the call handsfree"

"Unit would note allow phone calls from my cell phone intermittently, and their were frequent problems with the Bluetooth connection. Head unit was replaced by honda under my HondaCare extended warranty."

"Dealer was unable to update the software so new unit was installed but phone integration is still not working properly."

"System Start stop button error. Dealer just re-set error, and charges Fee to do so. Dealer indicated if it can back, more testing would be done, and probably have to replace main circuit board. I went on-line, and founf that it could be repaired by replacing Start/Stop button. I ordered it on-line, and replaced the button myself in 40 minutes."

"This is the 3rd and most expensive Honda I have owned. I loved the other 2. The navigation on the 2016 is the most complicated and difficult tom use. very hard to determine distance to stops along the way on long trip. System gets lost in big cities; could not navigate around Boston or New Orleans with any success"

"Upon purchase the navigation system, radio, etc did NOT work. Was immediately taken back to the dealer and fixed in about a week. (Found out after driving off the lot that the system did not operate.)"

"it takes a very long time for the gos tob determine the location of the car - much longer than other gps units or phones."

"GPS screen would black out. A Honda recall on software fixed the problem"

"the gps semsors in car seem to be less than accurate...some places gps turn right when roadsigns indicate turn left...garmin software kludgy...previous tom tom software was better...too many functions jammed into one screen...voice commands not always recognized due to cabin noise...can't trust unit to get me to a new area safely been using a separate gps unit to use as a backup and check to in car unit...this pilot for its price was not checked out before rollout and its quite pricey considering the gremlins that have plagued the suv doing its short life"

"I'm on my fourth unit. Original didn't function properly.Second was scratched badly on inside of glass.Third got an error message that kept popping up.Current unit is fine so far"

"cannot see screen due to sun glare; most streets on map do not have a name; uneven and awkward zoom in and zoom out; all available icons for position of my car too big for map; directions not reliable; street lines too wide allowing fewer street lines; screen layout not practical - less room for map and too much space for other information items such as street presently driving on; I am an experienced vav user, hand held and in dash; this is the worse I have ever imagined; BIG TIME BUYER"S REM"

"The display says I need a map update but the dealer cannot do it and the instructions on the internet don't work. I am suppose to format a thumbdrive in the vehicle but the thumbdrive format is not recognized by the update software. Nobody knows what to do"

"Gets lost. Turns the wrong way into one way streets. Is confused at intersections. Sometimes does not recalculate, has to be reprogramed"

"Ordered new Pilot with Garmin GPS System installed in the infotainment system from factory had to wait almost 2 months. After about 6 months I started to receive messages on my system telling me that my GPS system was out of date and I needed to update. Local dealer had no idea how to perform this task, called Honda they had no idea and told me to Garmin. Garmin wasn't sure. Found info online at Honda/Garmin.com online"

"Happens intermittently and has to be paired again"

"The phone pairing only works about 70% of the time. Honda has refused to fix the problem on all the 2016 Honda Pilots."

"Phone paring has stopped"

"Phone pairing is a combination of a software glitch and poor human factors design by Honda. System does not always display detected BT devices that have been connected to the vehicle in the past. Switching between one phone and another is difficult and most of the time doesn't provide the desired result. We have noticed that about 25% of the time trying to force the system results in a frozen/unresponsive screen."

"Car came with phone able to be paired, worked fine. Sirius radio stopped working. they said antenna was broken, had to be replace but was not covered by warrantee. Paid for new antenna $380 but then phone could not work when radio on. After the fact they told me they could not fix that."

"Iphone won't connect with bluetooth. Technician spent about 11.5 hours working on it and it worked when I left the dealership. It stopped working the next day. My phone has no problem connecting to other devices."

"The interaction of phone and voice controls do not work despite replacement of the radio unit. Sometime the phone does not work right when operating in car, hangs and will not recognize a hang up."

"It's not as easy to pair phones when two iPhones are in the car. Meaning--the first phone in the car is the one that is paired which may not be the driver."

"phone calls transferred perfectly for first 4 months, then would not transfer and would not display name of person calling. After several trips to dealer over 5 mo. period, they were able to get it so I could transfer calls manually by touching Transfer on screen. Technician said this is problem only with I-phones, frequent software updates of I-phone said to be a problem. Android phones work perfectly well and I observed this when they used their own phones to test system. System does not work as it did when new. I've given up on Honda fixing the problem and learned to live with it as is."

"About half the time, the bluetooth system refuses to recognize an incoming call. Frequently what happens is that about a minute or two after the call, it asks me if I want to transfer the call over to bluetooth, but FREQUENTLY, that does not work and the call is lost or held in some weird purgatory for about half a minute before suddenly showing up again. The display/infotainment screen is terrible (as your early reviews of this vehicle said), and I think that contributes to some of the bluetooth issues. One extremely frustrating deficit: Even with a correctly paired phone, there is no way to access my phone's contacts on the car's display screen. I can access speed dial numbers that I have programmed into the car. I can access recent calls made. But without a contact list function (which my former Honda Odyssey had), if i attempt to make a call from my car, I have to do it through my cell phone's screen -- and it does not go through the bluetooth. About a minute or two later, the car's display screen will give me the option of transferring the call to bluetooth, but as stated above, that transfer process is terrible and often results in dropped calls or the call being put on hold for about 30 seconds. These are not issues tied to the car being driven at the time; these problems happen when I am trying to make a call from the vehicle while it is parked. I love the way this car drives (and it is AWESOME in the Cleveland snow), but the electronic stuff is such an enormous daily irritation that I refuse to get another Honda when my lease runs out (and this is the 3rd Honda that I have owned). Seriously thinking about a CHEVROLET Traverse for next time."

"Phone pairing with Bluetooth only works about 25% of the time. Honda refuses to update the system and has been very condescending to owner groups."

"Unable to use hands free phone capability. Apparently this model of Pilot is not capable of communicating with the latest I phone software"

"Works intermittently. Big headache."

"There's a bug that renders the microphone useless. It's a common problem and that's how I learned how to fix it."

"The car has not paired properly with my Iphone since it was 4 months old. I have given up on Honda to address the problem. on outgoing calls, I have to wait until the receiving party actually answers before the phone gives me the option to switch the call to the speaker and I have to manually select a button on the screen to do so. Honda has provided no software updates to address the issue after numerous complaints at the dealer."

"Would not pair after initially pairing.. all dealer could do was reset the system, losing all saved information. It would then work well for a few days and required a new appointment and trip to dealer (90 minute drive)"

"This vehicle's infotainment system is terrible. Bluetooth pairing is inconsistent - it doesn't detect presence of a phone and must be rebooted sporadically. In general, it suffers from an extremely poor human-factors design . Target functions require multiple steps to successfully use (e.g Bluetooth pairing is buried in unintuitive menus). The touchscreen doesn't always detect touch... sort of like wrapping your iPad in Saranwrap. Simple functions like changing the radio/volume/accessing songs on phone are frustratingly difficult. That, plus the poor maintainability of the vehicle (have you seen where they buried the battery in this thing???), would keep me from buying what is otherwise a decent vehicle."

"The car sometimes struggles to connect a call when received and bluetooth is in use. Problem seems to come and go and is very frustrating"

"To this day, I cannot plug in my iPhone with a USB cable: the InfoSystem has destroyed the OS on Two iPhones already (verified by Apple Tech): Honda officially notified me their Tech Team now says you cannot do that and use the phone, or access music while the phone is plugged in...?!"

"Honda's bluetooth reliability has been extremely spotty. The system is based on an old version of Android and honda has been very slow to provide any updates"

"Drop calls from blue tooth and reverts back to the receiver or answers calls but not through the cars audio"

"The system crashes when paired"

"It does not automatically pair with my phone many times when I drive"

"Bluetooth connection drops intermittantly but works fine when I go to the dealer"

"The whole point of blue tooth pairing is so that it happens quickly and automatically when u enter the car so u can safely and hands-free talk on the phone. The service department gave me some lame excuse that some phones are not compatible with their system. I have an iPhone. It has to be one of them sit if to the most popular phone out there. This is the excuse? Ridiculous"

"Sometimes the car just doesn't recognize my phone but then later in the day it will work fine again"

"Siruis XM radio module quit working. We opted to do without as the other features of the radio still work."

"Needed to get a new satellite radio antenna"

"The radio (including satellite radio), occaisionally comes on staticky. The only way of stopping it is to shut off the engine and restart at which point the radio works fine."

"same as DVD player"

"fluctuating volume . sort of like auto volume adjust with speed of vehicle, but that was turned off and speed was constant. Only on radio."

"The satellite antenna went bad. It took two visits to the dealership to fix."

"The antenna for the xm sirus radio was faulty"

"The radio would either quit working all together or the volume would increase uncontrollably. The only way to correct the problem was to pull over, turn the car off and restart it."

"Very difficult to operate with touch-screen. Getting rid of volume/tuning knobs was a big mistake!"

"Very poor reception"

"Link to Pandora inconsistent"

"The volume would go up to full and stay until vehicle is turned off"

"Radio cuts out intermittently, drops bass or treble at random. Works fine on Bluetooth playing from another device (phone). Honda does not even want to admit that there is an issue. It is extremely irritating not to have a normal radio and I do not want to pay for satellite"

"FM volume faded in and out. Design flaw. Recent software update seems to have resolved the issue"

"Radio varies in volume even when speed adjustment mode is off. Sound quality poor. Sounds like old portable radio. Radio display freezes"

"Very difficult to operate."

"Rear DVD. Would not work unless I stopped the pilot turned it off and turned it back on. Would happen one or twice a week. Every week. Just got blank screen. Audio worked fine"

"Rear info system is designed to be controlled from the front or rear depending on toddlers in the back; however, it cannot control the DVD player from the front making it useless unless those in the back are old enough to read a remote."

"the DVD player will have a blank screen off and on . in order to correct the problem the pilot must be turned off and back on . radio would also stop working. took the pilot in several several times to Honda . have even been given a loaner. they have replaced the whole audio/video unit 3 times. finally they figured out it was happening every 8 cycles/starts. they went out to the lot and checked other 2016 Honda pilots and the same thing occurred. they also checked a 2017 pilot and the same thing occurred. at the end of January a representative from Honda in California came out . they were supposed to re write the start up program .....have never heard back from them"

"The system did not work properly upon delivery from the factory. The entire unit was eventually replaced on warranty. The system is cumbersome to use and operate and the remote is difficult to use"

"screen is blank from time to time with audio playing ."

"wouldn't play all dvds"

"After applying the 2019 GPS five times, the GPS cannot be used to get directions and the data map in not operable. Called Grmin four times and they were not able to fix it. Went to Honda Service department and they said it is up to Garmin to fix the problem. Garmin at two calls made to their support group said they will call back to provide a solution but no call backs were made. Extremely the worst customer service from Garmin and Honda. After the attempted effort to upgrade the GPS software, the GPS had been unusable."

"Have not received any updates in 2 years of ownership - therefore no fixes or improvements have been provided to a substandard software subsystem."

"Navigation updates were difficult to upload in to Pilot"

"When shifting from drive to park, if I don't pause in reverse before shifitng into park, the engine will shut off, but the accessories remain on. I then have to restart the engine, shift into reverse than back into park before everything shuts off. My dealer was unable to duplicate this problem and Honda corporate has never heard of anyone reporting this situation before. No solution available at this time."

"Warning systems problem. Self-corrected."

"Alerts and recurring beeping."

"There is a popping and scratching sound that comes through the speakers. Honda is working on a fix for the problem. Infotainment center in this vehicle is very troublesome"

"Speaker quality is poor not all speakers work all the time. Have discussed audio issues with Honda no resolution"

"Steering wheel control button for instrument panel stuck in the on position disabling ability to reset mileage, etc.. Button replaced by dealership under warranty."

"The problem started on day one. The voice commands do not work. Honda told me to buy a new iPhone. Honda should buy every owner an Echo Auto to compensate for how poorly their infotainment system is."

"The voice recognition is terrible. I’ve never been able to make a phone call or enter a destination into the GPS using voice commands successfully."

"The voice commands do not work. I talked to the dealer about it and they were very condescending. Quote from one of their service reps: my dad said you should never buy a car the first year it's available. Very insulting, my Honda Pilot is a $40,000 vehicle and I expect it to be perfect."

"Never worked right. Useless."

"As CR has duly noted - repeatedly - the info-tainment system on the Pilot is terrible. There are no knobs; everything is done on a touch screen that is very insensitive, causing you to have to touch the screen hard and often to get it to respond. Despite several visits to the dealer, the voice activation system to make a call or receive a voice version of a text does not work. We have given up trying. I like the Pilot, but it is appalling that Honda has continued to sell the Pilot for four model years without remedying this system. I assume they will remedy it with the next iteration of the Pilot, probably in the 2021 or 2022 model year."

"The system sometimes has a hard time deciphering addresses. I speak very clear English (my only language) and I have updated the maps. It’s frustrating when you are late for a granddaughter’s soccer game and can’t get the system to find an address so you have to pull over and enter the address manually."

"Basic lack of recognition. Give command and you get this silly "Pardon? No command was heard". If you turn off the voice prompt then it seems to be even less likely to understand the command. Tell it a person to call and it displays a few numbers. Not phone numbers. Just a few digits"

"The voice commands do NOT work. The infotainment system was programmed by a dyslexic, left handed, drunken malcontent on a bad bay. It's a $40,000 vehicle and it has terrible wind noise from the right side of the cabin. The radio controls are ridiculous. Honda refuses to enable Android Auto or Apple Carplay. Unacceptable!"

"It cannot hear my commands nor can it hear or understand the service persons"

"Stopped working completely. It took Honda 10 months to correct the problem after me visiting 8 times to Honda dealers. There was absolutely NO improvement in the system. The final fix which completely solved the problem by a software update"

"There was a leak in the trunk. It was soaked. Fixed it. But had to bring back because wasn't properly fixed. They told me they replaced the carpet in the entire trunk, but they just used a drying agent (that smelled). Was not happy with the repair, and the fact that friend of mine says the car smells moldy"

"There are air leaks around the sun roof. Honda refuses to fix it."

"The leak was windshield washer leak."

"Water leak thru front firewall into passenger seat floor"

"Same problem as listed before. Seal near read door failed"

"Climate control, A/C unit leaked water onto passenger footwell soaking the carpet. Resolved the second time at dealership. Unit was replaced under warranty and resolved the issue"

"When back cargo door was opened after a rain storm, water would pour into the back of the car instead of going around seal. Would also hear water sloshing around in cargo door."

"Same issue. Truck was not properly sealed. Was not happy with the way the repaired it the first time and had to bring it back....not entirely happy with the repair once fixed because of slight moldy smell."

"Seal near rear door failed, causing water to intrude into the interior space"

"Water leak rear hatch area"

"ongoing clunk from front end. dealer stated it was nothing to be concerned about."

"Repaired Front Center Tubular Body Frame."

"The interior sun shade underneath the moon roof has been squeaking during drives for months. Also, there is an annoying rattle coming from the rear that I've never been able to figure out. Unacceptable for a $40K vehicle, and very disappointing for the Honda brand."

"when braking there is a loud noise coming from the front right wheel. I have had Honda lookk at it and they couldn't see an issue. 6 months ago they recommeded a brake cleaning service and the noise disappeared. It has since returned louder than before."

"there is a squeak at low speeds that the dealer has been unable to resolve. It is not consistent so hard to pin down but annoying to drive."

"Something is loose in the back, a lot of wind noise"

"There is a squeak or clicking noise when backing up. There is also a squeaking noise when coming to a stop when driving."

"There has always been a rattling on the passenger's side of the engine."

"Its a very noise vehicle all the road noise"

"Rattle around the fold down Blu-ray player that we can't find."

"We have a vibration noise that I hear mostly around the passenger front window. In addition, whenever the air conditioner is running and we have the cruise control on, we hear a vibrating noise around the dash area"

"Rattle inside the left side rear door area due to a lose screw bouncing around inside the body panel"

"Windows rattle when partially open"

"Knocking sound in front dash area. Fixed several times. Still makes the noise"

"The wind noise is loudest over 40 MPH from all windows and sunroof"

"Moon roof guard cause excessive noise"

"Annoying driver door wind noise on highway. Several trips to the dealer NEVER resolved the issue. A road noise free car is important to me."

"wind noise front driver door since purchase. Dealer can't/won't fix. Attributes to Weather-tek after market window guards. Problem present since purchase (way before addition of after market guards installed one year after purchase)"

"After purchase of new vehicle, within 6 months notices a new whistle sound from the door area. Took to dealer I purchased from and they couldn't hear and refused to address."

"Evidently this is a common problem because the doors are heavy and sag after a while (43000 miles). To fix it requires a minor adjustment."

"The sunroof and the right rear window generate lots of wind noise. Honda tried to fix it but failed."

"Car is very noisy inside both wind and road noise. So much so can not hear radio. Will trade in"

"What is it with Honda? Can't they build a quiet cabin? I'm driving a $40,000 Pilot EX-L with Honda Sensing and the wind noise from the right side of the cabin is terrible. I talked to Honda service about it and they were insultingly blase about the whole thing. Their attitude was: "Yeah, we can sell every one we make. So screw you buddy.""

"I hear a loud roaring sound when I am driving especially on roads that are not perfectly smooth"

"Trim from top of windshield to luggage rack has come loose twice and been replaced"

"a plastic part protruded out due to shape change, and luckily this is covered by warranty. actually, this is a small problem, and it won't affect the usage of my vehicle, but I still brought my car to the dealer and let them replace that part as it covered by the warranty."

"Trim on bottom of drivers door became loose do to broken clip. Replace free by dealership."

"top of roof where luggage rack would mount trim pieces came loose on both sides. Had to be replaced by dealer."

"the black roof trim pieces had to be replaced. they lift and come loose almost come off the roof rack they are in the front above the windshield"

"Weather stripping along back of driver's door comes loose."

"the black plastic molding on the driver's door was loose"

"Trim on roof was coming off towards the front on both sides"

"the door gasket on the passenger side keeps coming loose. When you open the passenger front door it is hard to open like the door is sticking to the gasket."

"Roof trim came loose and needs to be re-attached."

"ROOF TOP BLACK PLASTIC TRIM CAME LOOSE HAD TO BE REPLACED AT DEALERSHIP"

"MOLDING ON DRIVERS DOOR WAS LOOSE"

"Roof trim loose"

"Driver's side mirror housing loose and defrost failed. Gas cap was not flush with the rear fender"

"The rubber seal running down each outboard side of the roof experienced detachment at the Left front and right front windshield"

"tailgate camera trim had to be replaced, right front wheel well popped out in an area"

"The clip that attaches a piece of molding was broken from the time we received the vehicle. The molding would not stay firmly attached and would subsequently catch on the tailgate as it lifted. The molding piece would bend severely and often pop off violently. In the end, that molding piece and several other surrounding pieces had to be replaced under warranty"

"Roof trim came off. Was repaired under warranty and recall"

"The trim on roof had to be replaced 3 times; Honda paid for all 3 but no reimbursement for my lost time and frustration; first time Honda dealer implied I must have shut my garage door on roof or some other reason it was my fault; a year later Honda sent me a notice in the mail that this is a common failure;"

"Problems with the molding along the roof rails was loose and fit poorly"

"The black plastic over the drivers side tire is loose and we had to bring it to their attention twice. Once they popped it back in. The second time they replaced that entire strip"

"I've had numerous issues with trim. Screws not attached to the wheel well, weatherstripping coming loose, and a roof rail trim that flew off the car. Seems to be poorly made"

"Molding(trim) on the roof came loose and raised needs to be glued in place.One service manager (Honda) said these are not glued.No other way to hold it down.Not satisfied with this response"

"driver side sun visor detached from roof"

"Manufacturer defect in painting on roof. Covered by warranty, but was a pain in the ass to get through the whole process."

"paint in the seams of the fenders chiping and the dealer said it was because of a shopping cart"

"rear door hinge pint peeled when brushed with finger"

"Paint on hood developed small rust spots coming through the paint. Dealer had it repainted. No problem since then."

"The car was the first generation and i believe the paint didn’t bake properly in the shop"

"When the car had under 2000 miles sliding a cardboard box out of the back paint peeled off of the rear bumper. This has gotten progressively worse as time has gone on"

"Rear hatch is rusting above license plate in area where lamp and hatch button are located."

"Rear gate above license plate is rusting. Area is about 2". Presently waiting oh Honda to disposition."

"Trailer hitch powder coating chipped off and it's rusting."

"Trailer Hitch is already badly rusting. Dealership said there is nothing they can do about it. Advised me to buy and use Rustolium. I had my last Pilot for over 10 years. I don' think this hitch will last half that time"