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    GREEN CHOICE
    2024

    Honda Prologue

    EPA Range: 281 miles

    RECALL ALERT:
    There is 1 recall on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2024 Prologue is much less reliable than other cars from the same model year.

    The 2024 Honda Prologue has been recalled 1 time by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2024 Honda Prologue owners. The owner comments describe problems respondents experienced with this vehicle.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Driveshaft or axle

    "The front axel broke and all the transmission fluid leaked out. Honda replaced the front passenger axel."

    Anonymous, NY (2024 Honda Prologue Elite Electric)

    "front axles sometimes make banging noise when starting up with the front wheels turned. this is a common problem with Prologues"

    Anonymous A., PA (2024 Honda Prologue Touring Electric)

    "It makes loud cranking noises when making sharp turns like its broken. Honda has yet to fix it"

    Anonymous A., OH (2024 Honda Prologue Touring Electric)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "The back up camera cant distinguish between a large object and a little puddle of water on the driveway. Seeing such, it slams on the breaks violently"

    Anonymous A., OH (2024 Honda Prologue Touring Electric)
    Display screen goes blank

    "One day the display went dead. Even after a restart, it didnt work. Drove to the dealership and suddenly it started working again."

    Anonymous, CA (2024 Honda Prologue Elite Electric)
    Heads-up display

    "One day it didnt work. The next day it did. The problem hasnt recurred."

    Anonymous, CA (2024 Honda Prologue Elite Electric)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Automatic climate control

    ""With my Prius Prime (that the Prologue replaced) in winter (wearing heavy winter coat) I would set climate to 61 and it would heat the cabin to a comfortable temperature. In summer I would set it between 74 and 76 depending on the intensity of the incoming sun and what I was wearing and it would cool the cabin to a comfortable temperature. With the Prologue if I set the climate to anything below 69 it will blow cold air even if the cabin is feeling cold and even if I press the heat button. The dealer service said this is working as designed and Honda corporate was completely unhelpful beyond telling me that minimum temperature setpoint for heat is 70 and to file a report with NHTSA (which I did). With heat set to 69 or 70, eventually it heats it up to where it is too warm with the heavy winter coat. If I then try dialing it down even 1 degree it blasts my face with cold air. If I turn off the climate control entirely to stop that, sometimes the windshield starts fogging. The problem isn't only with heating. Recently on some days when the car was warm but outside temperature was in the low 70s, the car was blowing heat at any temperature setting above 71. I think the climate control software is defective and the temperature sensor(s) might also be placed such that the system gets confused when the sun is making the upper part of the cabin feel too warm but the area from the seat down is cooler. My experience with automatic climate control in multiple Toyota cars was very good. By comparison, the Honda's climate control is awful. Extremely disappointing for an over $50,000 car. This one issue alone makes me hesitant to buy another Honda vehicle. This problem alone means I will definitely turn the car in at the end of the 3 year lease (rather than buying it out) even if tariffs mean I have to spend a lot more to replace it.""

    Anonymous A., NY (2024 Honda Prologue Touring Electric)

    "sometimes blows hot air into cabin for no apparent reason"

    Anonymous A., PA (2024 Honda Prologue Touring Electric)

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    What Owners Say

    Charge connection problem

    ""Dealer clears codes & it charges at home with our level 2 charger, then fails again. Dealer then needs to clear codes again.""

    Anonymous, CO (2024 Honda Prologue Touring Electric)
    Won't charge at home

    ""Dealer clears codes & it charges at home with our level 2 charger, then fails again. Dealer then needs to clear codes again.""

    Anonymous, CO (2024 Honda Prologue Touring Electric)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack malfunction (didn't need replacement)

    "The battery warning light illuminated on two occasions requiring service. The service repair failed on the first attempt but it was later determined there was an issue with the battery coolant being to pressurized. After that was bled out and repressurized the system has been flawless."

    Anonymous, CA (2024 Honda Prologue Touring Electric)
    Electric/hybrid battery pack replacement

    "Vehicle sat in the service department for a month before the replacement battery finally arrived."

    Anonymous, NJ (2024 Honda Prologue Elite Electric)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "Rearview mirror unit that houses the auto cruise control shakes and vibrates loudly while driving"

    Anonymous, FL (2024 Honda Prologue Touring Electric)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Other steering/suspension problem

    "There is a clicking noise when we make sharp right or left turns."

    Anonymous, IN (2024 Honda Prologue Touring Electric)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    2024 SUVs Reliability

    This Car
    vs. Similar Cars

    Honda vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Electric Motor
    NA
    EV Battery
    NA
    EV Charging
    NA
    Drive System
    NA
    Suspension/Steering
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    SUSPENSION
    Jul 18, 2024
    A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
    Summary:
    Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
    What should you do:
    Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 24V540000
    Potential Number of Units Affected: 39
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