The 2024 Prologue is much less reliable than other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2024 Honda Prologue owners. The owner comments describe problems respondents experienced with this vehicle.
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"One day the display went dead. Even after a restart, it didnt work. Drove to the dealership and suddenly it started working again."
Anonymous, CA (2024 Honda Prologue Elite Electric)"One day it didnt work. The next day it did. The problem hasnt recurred."
Anonymous, CA (2024 Honda Prologue Elite Electric)Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
"The front axel broke and all the transmission fluid leaked out. Honda replaced the front passenger axel."
Anonymous, NY (2024 Honda Prologue Elite Electric)"front axles sometimes make banging noise when starting up with the front wheels turned. this is a common problem with Prologues"
Anonymous A., PA (2024 Honda Prologue Touring Electric)"It makes loud cranking noises when making sharp turns like its broken. Honda has yet to fix it"
Anonymous A., OH (2024 Honda Prologue Touring Electric)AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
""With my Prius Prime (that the Prologue replaced) in winter (wearing heavy winter coat) I would set climate to 61 and it would heat the cabin to a comfortable temperature. In summer I would set it between 74 and 76 depending on the intensity of the incoming sun and what I was wearing and it would cool the cabin to a comfortable temperature. With the Prologue if I set the climate to anything below 69 it will blow cold air even if the cabin is feeling cold and even if I press the heat button. The dealer service said this is working as designed and Honda corporate was completely unhelpful beyond telling me that minimum temperature setpoint for heat is 70 and to file a report with NHTSA (which I did). With heat set to 69 or 70, eventually it heats it up to where it is too warm with the heavy winter coat. If I then try dialing it down even 1 degree it blasts my face with cold air. If I turn off the climate control entirely to stop that, sometimes the windshield starts fogging. The problem isn't only with heating. Recently on some days when the car was warm but outside temperature was in the low 70s, the car was blowing heat at any temperature setting above 71. I think the climate control software is defective and the temperature sensor(s) might also be placed such that the system gets confused when the sun is making the upper part of the cabin feel too warm but the area from the seat down is cooler. My experience with automatic climate control in multiple Toyota cars was very good. By comparison, the Honda's climate control is awful. Extremely disappointing for an over $50,000 car. This one issue alone makes me hesitant to buy another Honda vehicle. This problem alone means I will definitely turn the car in at the end of the 3 year lease (rather than buying it out) even if tariffs mean I have to spend a lot more to replace it.""
Anonymous A., NY (2024 Honda Prologue Touring Electric)"sometimes blows hot air into cabin for no apparent reason"
Anonymous A., PA (2024 Honda Prologue Touring Electric)Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.
""Dealer clears codes & it charges at home with our level 2 charger, then fails again. Dealer then needs to clear codes again.""
Anonymous, CO (2024 Honda Prologue Touring Electric)""Dealer clears codes & it charges at home with our level 2 charger, then fails again. Dealer then needs to clear codes again.""
Anonymous, CO (2024 Honda Prologue Touring Electric)Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
"The battery warning light illuminated on two occasions requiring service. The service repair failed on the first attempt but it was later determined there was an issue with the battery coolant being to pressurized. After that was bled out and repressurized the system has been flawless."
Anonymous, CA (2024 Honda Prologue Touring Electric)"Vehicle sat in the service department for a month before the replacement battery finally arrived."
Anonymous, NJ (2024 Honda Prologue Elite Electric)Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"Rearview mirror unit that houses the auto cruise control shakes and vibrates loudly while driving"
Anonymous, FL (2024 Honda Prologue Touring Electric)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
"There is a clicking noise when we make sharp right or left turns."
Anonymous, IN (2024 Honda Prologue Touring Electric)Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Electric drive failure, replacement or malfunction.
"The back up camera cant distinguish between a large object and a little puddle of water on the driveway. Seeing such, it slams on the breaks violently"
Anonymous A., OH (2024 Honda Prologue Touring Electric)