In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Works only intermittently. I think this is caused by a loose wire since the mechanism is on the trunk opening"
Anonymous, OH (2013 Hyundai Sonata SE 2.4-L 4 Cyl)"CD player skipped after playing about 20 minutes. Dealer's service department verified the problem and replaced entire combination CD, Radio, and Navigation sysytem"
Anonymous, VA (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"TIME AND WEATHER GLASS IS IN BLUE OFTEN IMPOSSIBLE TO READ SEAT DOES NOT GO UP ENUF FOR MY 5-2" BODY' I NEED A PILLOW"
G L., NY (2013 Hyundai Sonata 2.4-L 4 Cyl)"Sometimes the radio display goes blank so I have to push a button to get it back"
Doug R., TX (2013 Hyundai Sonata GLS)"The radio screen stopped working. I replaced the entire radio."
Anonymous, NJ (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"The audio is intermittent. When it is blank, I can't use the cd player, radio, or bluetooth. I am not able to use the controls on the steering wheel either."
Anonymous, PA (2013 Hyundai Sonata 2.4-L 4 Cyl)"confusing, distracting poor interfaces"
Anonymous, NC (2013 Hyundai Sonata Hybrid 2.4-L 4 Cyl)"USB port seems to not charge my iPod while the iPod is plugged in, as battery runs down. Eventually, iPod will shut down, and I have to charge it in my house on a charger."
Anonymous, TX (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"GPS has never worked properly. Dealer notified Hyundai, but there was never a response from Hyundai and dealer refused to do anything so issue remains. The thing though that is truly SERIOUS is that my car repeatedly had issues with the alarm system going off and not being able to disarm ed, so that the car dies and I have to have a tow company come. The last time resulted in a tow to the shop. Again dealer has repeatedly said they didn't know what the problem was and couldn't do anything. Th"
Anonymous, NY (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Touch screen lost much of it's sensitivity so pushing a Z brought up a S or some other letter. Same with the number's screen"
Anonymous, FL (2013 Hyundai Sonata SE 2.4-L 4 Cyl)"Froze"
Anonymous, NY (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"The nav system did not recognize our correct location for about 2 months. It placed our car anywhere from 2 to 300 miles from our actual location. However, the problem seemed to correct itself, after we took the car to the dealer and was told that"
Anonymous, PA (2013 Hyundai Sonata Limited 2.0-L 4 Cyl turbo)"GPS system malfunctions unpredictably during operation. The on-screen route map suddenly goes off-track in relation to the car icon and the system then starts giving new audible directions when the car is actually on course. But on unfamiliar roads"
Anonymous, CT (2013 Hyundai Sonata)"Back-up camera takes 5-7 seconds to come on."
Anonymous, PA (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"System failed after an update and had to be replaced"
Charles H., FL (2013 Hyundai Sonata SE 2.0-L 4 Cyl turbo)"doesn't work because the touch screen is not responsive some of the time"
Anonymous, NJ (2013 Hyundai Sonata SE 2.0-L 4 Cyl turbo)"The keyboard stopped working properly. For example, If I pressed a 6, it would show up as a different number or even a letter. I was totally unable to enter the address I wanted."
Donald V., NY (2013 Hyundai Sonata 2.4-L 4 Cyl)"Just doesn't work well. Problems with connections"
Bruce S., MT (2013 Hyundai Sonata 2.4-L 4 Cyl)"Bluetooth connection terminates randomly: Overnight sometimes; after a brief shopping event etc. VERY annoying"
Lyn T., PA (2013 Hyundai Sonata 2.0-L 4 Cyl turbo)"Phone does not always pair with car. Dealer can't find problem nor duplicate it"
Michael D., FL (2013 Hyundai Sonata Limited 2.0-L 4 Cyl turbo)"Phone pairing is inconsistent. Pair the phone and it works fine for a few days. Then, it doesn't work and the solution seems to be to delete the phone from the car's Bluetooth system and then re-establish the pairing. Very cumbersome"
Anonymous, NH (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"button on steering wheel will not answer incoming call"
Eugene S., ME (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"The phone does not stay connected consistently and it is very annoying when I forget to check if it is connected and hear the phone ringing in my purse and cannot answer! The dealer has worked on this to no avail"
Anonymous, GA (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"The phone pairing would not "stick", that is, would not recognize the phone each time I entered the car. After a number of attempts, the dealership has now got the car to consistently recognize the phone, but it still will not access or recognize"
Dorothy T., ON (2013 Hyundai Sonata)"Not able to sync saved phone numbers from I phone 9 into car's phone book"
Allan S., PA (2013 Hyundai Sonata 2.4-L 4 Cyl)"Repeatedly disconnects within 30 sec of connecting to iPhone . Phone has no problem pairing with other devices."
Anonymous, (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"I couldn't get the IPHONE 7 to pair to Bluetooth. Bluelink customer service blamed it on Apple, Apple blamed it on Bluelink. Two different dealers said it was Hyundai's problem and they had no solution, they only sell the cars and service them. Finally found one dealer that understood the problem and was able to link my phone in less than a few minutes. Now it works perfect."
Anonymous, FL (2013 Hyundai Sonata SE 2.0-L 4 Cyl turbo)"bluetooth feature does not properly work well with the phone"
Anonymous, AB (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"The radio unit had an electrical short in it and stopped working"
Daniel F., NJ (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"It "dies" if the interior temperature of the vehicle rises above 90 degrees. This kills bluetooth, SiriusXM, and AM/FM. Reset occurs overnight if the temp drops 20+ degrees or if I pull the fuse out and push it back in. It is annoying"
Robert M., FL (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"screen periodically went blank"
Anonymous, FL (2013 Hyundai Sonata SE 2.4-L 4 Cyl)"Static they replaced rear windshield with antenna and then replaced shark fin which solved the problem"
Robert K., MA (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"HD radio is continuously on then off - very frustrating"
Anonymous, IN (2013 Hyundai Sonata 2.0-L 4 Cyl turbo)"The radio has been replaced, yet I continue to lose sound/service on Sirius/XM in places other than under bridges and solid walls...that were not a problem in a previous Hyundai. There is a problem with this particular radio!"
Anonymous, GA (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"IT STOPPED WORKING"
Irving S., FL (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"froze onoshort trip"
Judy P., MI (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Car's system stopped accepting Sirius. It was a problem with the antenna system and the entire system had to be rewired- twice- before they located and corrected the problem. The dealership had to call head office- twice- to get instructions on wha"
Dorothy T., ON (2013 Hyundai Sonata)"The radio will glitch and reset to factory defaults. I have to reset all my presets. This has happened at least three times in 3 years"
Jennifer P., OH (2013 Hyundai Sonata SE 2.4-L 4 Cyl)"Radio together with inside electronics will flash on and off at random."
Anonymous, FL (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"I purchased this car from dealer as a leftover in 2015. As soon as the radio died I checked warrentee as it was covered for 5 years. The dealership did not honor the warrentee and I had to get another radio on my own. Pretty expensive"
Anonymous, NY (2013 Hyundai Sonata Limited Unsure)"The AM radio is very unclear and we're told it's because the AM radios now require a different kind of radio to get good reception. So, we listen to NPR for news and sometimes sports."
Anonymous, (2013 Hyundai Sonata Unsure 2.4-L 4 Cyl)"It stopped working."
Anonymous, PA (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Navigation updates are expensive and still not equal to other systems"
Charles H., FL (2013 Hyundai Sonata SE 2.0-L 4 Cyl turbo)"Replaced tweeters in last 12 months, and now Bass speakers need replacing"
Anonymous, TX (2013 Hyundai Sonata Limited)"Sound quality suddenly greatly diminished. Suspect the amplifier electronics not the speakers"
Anonymous, (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"the steering wheel controls for the radio/CD/entertainment system fail to work properly intermittently. I originally had this repaired under warranty because it also affected the cruse control (which did not work correctly). It was repaired under warranty but now does not work correctly"
Anonymous, PA (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"cruise control replaced 3 times"
Neil K., OH (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Set for cruise often does not work. The answer button for Bluetooth on steering wheel no longer works"
Anonymous, VA (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Control buttons for phone, radio, volume work intermittently."
Barry S., NY (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Lot of times cruise buttons didn't work"
Anonymous, (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"the radio volume control switch is malfunctioning. I can still control the volume with the control knob on the radio itself."
George B., TX (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"GPS misinterprets voice commands & address input. Keyboard Input often has errors"
Anonymous, TX (2013 Hyundai Sonata Limited)"When requesting contact names for making a call, only a few people consistently come up correctly. Sometimes the list that come up isn't even close to the name requested"
Lyn T., PA (2013 Hyundai Sonata 2.0-L 4 Cyl turbo)"It syncs with my phone no problem, but my contacts don't sync ever since I switched from an iPhone 4 to an iPhone 6. This means I can't tell the car who to call and I can't tell it to repeat a recent call. Very disappointing!"
Anonymous, OH (2013 Hyundai Sonata SE 2.4-L 4 Cyl)"often the voice commands are not understood. The Blue Link Navigation was the real problem"
Anonymous, AZ (2013 Hyundai Sonata Limited 2.4-L 4 Cyl)"doesn't understand commands"
Anonymous, IN (2013 Hyundai Sonata 2.0-L 4 Cyl turbo)"Contact list all screwed up, multiple times"
Albert T., FL (2013 Hyundai Sonata Limited 2.0-L 4 Cyl turbo)"it stinks--------"
Marilyn W., NJ (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Command given to stop immediately and take to garage. Was a loss of ground in the electrical system. Hopefully corrected!"
Anonymous, FL (2013 Hyundai Sonata Hybrid 2.4-L 4 Cyl hybrid)"No matter how I said, the system could not understand non-accented English. Ended up cancelling the GPS system as my smart phone was easier to set-up, use, and control"
Anonymous, FL (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"Phone dialing and call receive was impaired. 2016 problem started. Resolved 2019 with a service repair visit"
Anonymous, WA (2013 Hyundai Sonata GLS 2.4-L 4 Cyl)"It started 3 years ago. Intermittently the phone commands will not respond. Also at times certain electronic buttons will not respond. We have not had it in the shop at this time because it is so seldom."
Anonymous, (2013 Hyundai Sonata SE 2.4-L 4 Cyl)"You must follow the program prompts in their order to get to the prompt you need. This sometimes takes too long to be useful as I have had to cancel and repeat from the beginning because it was unable to understand my voice. or I didn't use their terminology exactly and it cancels. (Used Siri instead)"
Anonymous, FL (2013 Hyundai Sonata SE 2.0-L 4 Cyl turbo)
"The camera stopped working. Hyundai replaced it at 91000 KM as a goodwill gesture even though it was long past the "warranty""
Peter C., ON (2013 Hyundai Sonata Limited 2.0-L 4 Cyl turbo)