With the 2011 redesign of the Grand Cherokee, Jeep took its flagship midsized SUV completely upscale. Based on the redesigned Mercedes-Benz ML, the first new model from post-bankruptcy Chrysler was a big improvement over the SUV it replaced, with levels of fit, finish, and refinement rivaling models costing a lot more.
Alerts
There are 6 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2011 Jeep Grand Cherokee has been recalled 6 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01
02
03
04
05*
06
07
08
09
10
11*
12
13
14*
15
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"Alarm has a mind of its own Likes to wake up all the neighbors usually in the middle of the knight..Cant even stop it sometimes without going out and starting it. Dealer cant replicate the issue so Guess What It will probably do this the rest of its life"

Carol-Robert M., PA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"ALARM ACTIVTING RANDOMLY"

Anonymous, CO (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"unlocks when I walk away"

Anonymous, WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Body control module

"Module controlled some lights and wiper system comprising Driving"

Anonymous, SC (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Door would not lock w/ key module. Cost us $150 co-pay to have repaired"

E M., LA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"The power seat would not consistent save settings and would occasionally not incline or recline"

Linda V., AB (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Cruise control

"Only activates periodically"

Ron W., WA (2011 Jeep Grand Cherokee Laredo 5.7-L V8)
Exterior lights (other than headlights)

"replacement headlight bulb cost too much."

Anonymous, (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Through the years I have replaced several running lights and turn signals. I owned a Highlander before for 7 years and never had to replace a light"

Anonymous, KY (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"turn signal lights went out, first one and then later the other one"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Intermittantly go out. Maybe related to wet weather. Light bulbs have been changed as well as entire rear light unit...same problem occurs"

Anonymous, GA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Turn signal bulb was replaced"

Paul M., GA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Rear right turn signal works intermittently"

Mohamed A., GA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Headlights

"one of the xenon bulbs burned out. Dealer charged $325 to replace. Eenonbulbs cost about $200!!"

Paul S., PA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"bulbs burned out"

Anonymous, (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Running lights worked intermittently Auto Dimming worked intermittently"

Anonymous, MB (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"First one headlight turned pink and later became dim, then the other. Had both replaced"

Anonymous, KY (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"one of the daytime running lights burned out and I replaced them both"

Jerri P., TX (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Driver side headlamp module failure"

John H., MO (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Low beam headlight out and bulb replacement not effective. Paid $1000 to replace headlight assembly"

Anonymous, MD (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"it was the totoal integrated lighting module. daytime running lights went out and high beams"

Marvin M., KY (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"projector beam headlight quit working -- $800"

Anonymous, NC (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"One occasionally goes off for no apparent reason"

Anonymous, NJ (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Both Headlights failed - very expensive to replace"

Anonymous, WI (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Rightb headlight burned out..... replacement $250"

Anonymous, IL (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"high failure rate of headlight running lights and it is very expensive ($95.00) to replace the left light bulb because of various components that must be removed to gain access to the light"

Steve L., NC (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"high intensity lights went out twice in the last 6 month"

Karth S., AB (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"I have had to replace light bulbs at an abnormally high rate for a car this young. I have replaced both headlights, all blinkers arm most exterior lights. I have never had this many exterior light problems with any vehicle I have previously owned"

Anonymous, PA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Heated or cooled seats

"Driver side heated seat failed to heat. This was a cupboard warranty item and the dealer replaced the heated seat pad. This solved the problem"

David B., CA (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Interior lights

"Recall to repair dome light.Covered by warranty"

Anonymous, VT (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"THE RECALL FOR WIRING PROBLEM FOR PASENGER VISOR"

Anonymous, IN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Factory recall for over dash lights to extend wires"

Gene N., AZ (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Keyless entry

"Rear gate lift touch button stopped working. Because of age of vehicle, dealer had difficulty locating the oem replacement part. Thus the lifetime warranty apparently has problems with keeping parts for aging vehicles."

Anonymous, KS (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Door locks became inoperable with the key fob and the door switches. It was some sort of computer issue. It started a couple of months ago and I had it fixed a month or so later at a dealership. They had to replace some sort of computer. The cost was about $1200 for the part and labor. The dealership said the problem was rare."

Anonymous, NH (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

"The keyless unlocking of the rear lift lift no longer functions"

Gary J., NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Inconsistent issues with keyless entry - difficulty unlocking passenger side door unless car was on. (Again, this has been inconsistent.)"

Lori B., GA (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Getting different messages about availability of key fob. Told both fobs may have failed but I do not think so. Could be problem with system. Not fixed yet"

Anonymous, MD (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

"Hand on handle does not work"

Anonymous, NJ (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"unlocks when I walk away"

Anonymous, WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"If you lock the doors using the inside locking button, then close the door, the system will unlock within 30 seconds to one minute"

Steve L., NC (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"dealer reprogrammed ignition module"

Anonymous, NV (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Vehicle wouldn't recognize the key fob"

Karth S., AB (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"When we purchased the vehicle we were told, and the literature confirms, that each key would recall the seat/radio/climate settings for that driver. It has never worked and they can't make it work despite over 30 days in the shop during about 7 trips"

Anonymous, NV (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Remote engine starter

"The Remote starter and the push button starter would often not work - after numerous visits and explanations to the dealer they acted as if it wasn't a problem - then Jeep recalled the Fuel pump module and it seems to be better"

Anonymous, AB (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Tire pressure monitor

"The monitor wasn't working correctly when I drove it home. The dealership remembered they had to order a sensor for the tire monitor. It is getting installed tomorrow morning."

Darla P., OH (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"COMPUTER REFLASED/ FIXED"

Anonymous, CO (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Warning lights

"Engine warning light has been a recurring annoyance for the last three years. We have had it in at least annually for that problem, but each time it has reappeared within a couple of months. Dealer repair shop essentially said "ignore it". It causes the remote start to not work just because that fault locks out the remote start feature"

Anonymous, IL (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Check engine light came on due to a bad sensor and caused the remote start to stop working"

Terry P., AL (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Wiper motor or washer

"Rear wiper worked intermittently and finally quit Dealer replaced unit"

Anonymous, MB (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Common problem verified by others on forums that rear wiper stops working. Tried disassembling per videos to free up rusty gear/pin that water seeps into to no avail. Will have to buy new oem motor assembly 90.00 install myself"

Anonymous, MN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Automatic and manual intermittent wipers did not work. In addition to wiper sensor module, the windshield had to be replaced as a result"

Dale G., WA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"wiper motor burnt out. it was just out of warranty but thankfully we had purchased the extended coverage"

Anonymous, NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Washer fluid pump motor failed and was replaced under warranty"

William M., LA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The compressor and another part (name escapes me) that requires the engine to be dismantled cost $2400. I got several estimates and they all with at least that amount."

J D., NV (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"The passenger side a/c would only blow tepid air, not cool. The drivers side a/c was fine. It was repaired."

Anonymous, FL (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"The A/C compressor has been repaired 3 times in the last 6 years and is currently in need of repair. This last failure was caused by a frozen pulley which caused the belt to break which left the car with no power steering. A serious problem as at the time we were exiting an interstate."

Anonymous, IN (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"The air conditioning stopped working and the compressor had to be replaced. This was very expensive!"

Jamie D., NV (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"smoke coming out of the vents"

Anonymous, NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"the air was blowing warm"

Anonymous, CA (2011 Jeep Grand Cherokee Laredo)

"Leaking compressor that needed to be replaced"

Jason M., MA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Automatic climate control

"Would not cool the car"

Anonymous, MO (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"There are two electrically controlled doors that direct air flow to control the fraction of air passing over the heat-exchange or air-cooling element; one for each side of the passenger compartment. On separate occasions, the plastic arm connecting both the right and left door to the drive motor broke requiring a rather expensive replacement (~$800) This plastic drive arm was obviously inadequately designed for the job."

Anonymous, CO (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Though the underlying Cooling/heating systems were fine, the blower would stop intermittently. Had to do with a diverter, if I recall correctly."

George L., TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Doors that control system stuck. Had to replace blower motor"

G W., NE (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Dealership couldn't fix the issue. I replaced the electronic fan relay-resistor pack and (3) damper motor actuators on the blending doors of the duct"

Anonymous, NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"AC stopped working but no one can really figure out if it is a leak or not"

Jason M., MA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"The left side temperature actuator controlling the flow of warm/cold air to the cabin had to be replaced. These have been replaced on both sides 2 or 3 times since new"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"A/C not blowing cool air on driver's side; required replacing dampers inside dash"

Frank C., TX (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"This is the second failure of climate control in 2-years. Both covered under extended warranty. The system failures were a lack of cooling and both failures were temperature sensors"

Anonymous, ON (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"a gear in system broke so that air did not switch form cold to hot"

Anonymous, WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"In winter it can take 30 minutes for the heater to work when set to auto at 70. It works immediately if I do remote start"

William W., IL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"I have brought vehicle in twice and still have problem and need to bring it back in. When running air after two hours the vents shut close....the fan continues to run but air is blocked from coming out ... Thus no air....shut car off for 10 minutes a"

Anton G., IL (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Vent failed only uncooled air output on driver side"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Blower (fan) motor

"Had to be replaced twice in one year due to excessive noise."

John F., WA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Passenger side not working"

Mike G., IL (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"There is constant noise and vibration whenever the blower is on, we have been told repeatedly it cannot be fixed. It is so loud that it interferes with conversation."

Anonymous, (2011 Jeep Grand Cherokee Laredo Unsure)

"Passenger vent only blows hot air. Problem is ongoing."

Anonymous, MI (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Gears running it - Gear broken - Replace Part Now working fine"

Anonymous, IL (2011 Jeep Grand Cherokee Unsure 5.7-L V8)

"Jeep continues to have issues with blower motor/blender doors which requires the entire dash be pulled out to repair which is quite expensive. This is the second time in 3 years I've had to repair one"

Anonymous, TN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Noise when the fan was turned on, sounded like the fan was hitting something. Very expensive to replace"

Warren R., WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Stopped blowing on drivers side for defrost and heat"

Anonymous, CO (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"In January of this year, early one morning the blower fan would not work at all. It was very cold and the defrost or heat would do nothing. I had not choice but to drive and try and keep the windshield free from frost enough to see. It was not a safe"

Anonymous, NE (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"had to be replaced"

Daniel S., PA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Had to have replaced twice"

Scott B., CA (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Condenser

"When purchased (12/2018) A/C system did not cool. The condenser and refrigerant lines had to be replaced. Vehicle was in the dealer's shop for 7 days. All repairs covered under used car dealer's warranty."

James S., NJ (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"was fighting wet drivers side carpet for 2 years - dealer couldn't fix it after over 4 visits despite evidence of power steering leaks traced to a bad condenser by a local repair shop. That solved the wet carpet problem. Shortly after that, the Tire Rack assembly had to be replaced because the Power Steering Pump was groaning."

Anonymous, (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"In Jeep's defense they did fix it with just a $100 co-pay even though the warranty had expired. The dealership observed that the part simply failed and not due to normal use. Otherwise it would have been $700"

Jeff H., NC (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"A/C system would lose ability to produce chilled air as a result of a leaking condenser"

Jonathan G., NJ (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Evaporator

"Shot, after only 80,000 miles. Replacing will cost $1,720."

Anonymous, IL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"A/C stopped working. Heater wasn't far behind. A/C died in Texas on my way to AZ. Spent 7 weeks in AZ during April and May without A/C. Cost less to fix at home than in AZ; $400 less."

Anonymous, IL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"The evaporator had to be replaced. It was covered under the extended warranty we purchased when we bought the vehicle. We only paid our deductible"

Mona E., FL (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Heater system

"Early last fall the heat on the driver side wouldn't work. It was fine in the rest of the car. In January, without any action on our part, it started working again and has been fine since."

Anonymous, CA (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

"The heater fan works intermittently when car has been standing for awhile. Driver's side diverter doesn't work so although all the other vents work , the driver's side only gets ambient air."

Anonymous, CA (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

"It would blow cold air upon starting for 5 minutes, then be normal"

John F., WA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"See previous comments"

William W., IL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"the car was on heat even when the heat was off. the air conditioner was not working"

Anonymous, CA (2011 Jeep Grand Cherokee Laredo)

"mixing door motor was bad"

N S., VA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Refrigerant leaks

"2011 Jeep Grand Cherokee has issues with condenser freeze ups; sometimes associated with low refrigerant."

Thomas M., WI (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"1. Rock chip in front condenser 2. Leaking part inside dash"

Debra B., PA (2011 Jeep Grand Cherokee 3.6-L V6)

"refrigerant completely gone, needed to be refilled"

Anonymous, MA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"the A/C didn't work almost right after we purchased"

Anonymous, BC (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"fluid reservoir replaces\d"

Anonymous, LA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"3 failures caused on all brake sysyems caused by an intermittant sensor"

Howard C., NB (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Calipers

"left hand front caliper wouldn't always release properly causing the wheel to get hot & the car to vibrate sometimes. repaired un der used car warranty."

Anonymous, OH (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Locked up"

Brian D., SC (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Right front caliper froze up and stopped the car"

Anonymous, OH (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Sticking calipers caused brakes to stay engaged and overheat. Needed to replace after about 2 weeks of increasing problems."

Anonymous, MN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"seized"

Anonymous, AB (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Front right caliper locked closed"

Anonymous, NY (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Something could go wrong if water got into the brakes and temperatures got below freezing (small chance here in CA). Was repaired under a recall notice; i.e. a known problem"

Anonymous, CA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Master cylinder

"it wasn't the master cylinder it was a recall to check the brake booster. mine was checked, failed and replaced."

Anonymous, PA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Recall on master break booster that took many month to correct. No parts or poor communications from dealer"

Lynn B., MI (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Had a issue with the car inching forward from a stop. Dealer finally determined it was a master cylinder that was faulty and replaced"

Anonymous, NM (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Had a catastrophic brake failure while driving. This could have killed me or someone else. 6 months later this model had a recall to fix the braking system"

Anonymous, PA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Normal routine brake wear

"Brake rotors (4) had to be replaced plus pads; I pull a travel trailer, maybe the cause. No warning but was told I needed pads....then the discovery was made..cost $1250"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Squecking when applied brakes"

Ralph C., MI (2011 Jeep Grand Cherokee)

"This was discovered on a service trip to the dealer"

Mike H., PA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Needed brake replacement at 35K miles which seemed early for this vehicle"

Anonymous, ME (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Rear brakes needed to be replaced for first time at about 41,000 miles"

Anonymous, OR (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"normal wear, will need new rotors, pads next week"

Anonymous, AB (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Parking brake

"Parts rusted through in rear of car, leading to failure of system"

David K., MI (2011 Jeep Grand Cherokee)
Premature brake wear

"The brake booster failed. The issue was under a recall to address exactly the problem I experienced"

Anonymous, WY (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Pulsation or vibration

"My Jeep was not used for a couple of weeks. The right rear caliper locked up due to rust and corrosion from sitting during rain. This is the same problem I had had with the previous of Jeep Grand Cherokee and thought that the new model would have corrected that problem."

Anonymous, NJ (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Regular brake failure

"The Jeep had a brake recall but my dealer never had the parts to do the repair despite many attempts by my wife and I. We asked to be notified when the parts were available and were told to "just keep calling". The brakes failed on the way to the hospital to see my grandaughter and we drove VERY slowly to the nearest Jeep dealer who graciously accepted the car, repaired the vehicle and performed some additional minor repairs at no charge, What a contrast to my local dealer that I no longer use."

Anonymous, NY (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Brakes worked at about 50% power"

David K., MI (2011 Jeep Grand Cherokee)

"complete brake failure previous to recall"

Anonymous, ON (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Rotors

"Calipers and rotors on both rear sides were replaced."

Anonymous, NJ (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Uneven wearof rotors and pads"

Anonymous, (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"The front rotors needed cut"

Mike H., PA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"normal wear, warped a bit, causes pulsing, brake job will be done next week"

Anonymous, AB (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Squeaking

"Rear brakes need to be replaced"

Mike G., IL (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Due to warping if the rotors"

Anonymous, (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Evap system continues to trigger check engine light which disables remote start. It is overly sensitive."

Anonymous, MA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"controller of the fuel pump"

Anonymous, VA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Fuel cap

"Dealer made 6+ appempts to repair. Did not"

John I., MA (2011 Jeep Grand Cherokee 5.7-L V8)

"gas attendant didn't put the cap on correctly and the check engine light came on"

Anonymous, NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"check engine light came on"

N S., VA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Repetitive emission warnings, replaced fuel cap, more repetitive warnings, ignored, eventually warnings stopped. Dealer unable to permanently fix"

Anonymous, NV (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Fuel cap and fuel filler pipe replaced because check engine light came on indicating that the fuel cap was not tight. Cap was tight. Apparently this is a known problem. It was resolved by dealer under warranty"

Anonymous, NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Engine light came on becasue fuel cap was not closing correctly"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Fuel injection system

"Engine light goes on, computer says it's fuel injection. Make the repair, drive a week or two and light comes back on"

Anonymous, GA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"They had to add a secondary fuel pump relay"

Robert C., MA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Fuel pump

"One of two fuel pumps failed causing the car to slow to 40 mph and eventually stop working while on a 70 mph highway. Emergency services/ towing to a dealer were required"

Anonymous, MA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"the fuel pump would simply not activate when trying to start the car. Some time it would activate after a rest but finall quite all together."

Anonymous, OH (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"pump would not stop running even when vehicle was shut off. after it burned out Dealer tried to charge me 41800 for a new one. turns out the pump relay was at fault and was a recall causing the pump to keep running. Still they took a shot at trying to take my money Nice Try"

Carol-Robert M., PA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"it stalled due to fuel pump pressure regulation. was fixed with a bypass system. On recall and I was reimbursed for my expenses"

Marvin M., KY (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Vehicle had problems starting apparently due to intermittent fuel pump failure. This problem was subject of a recall by Chrysler which fixed the problem"

Anonymous, AB (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"internal fuse for fuel pump relay failed and vehicle was not drivable. This was a recall issue, but Jeep didn't have a fix developed yet. Replaced with a new TIPM which included the fuel pump relay. Dealer later corrected with recall procedure"

Anonymous, NM (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Fuel pump relay would sometimes not send fuel to motor, took months for Jeep to finally issue a recall and a few more months for the part to come in"

Anonymous, VA (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"k"

Anonymous, CO (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"fuel pump would not turn off when car was turned off"

Anonymous, VA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Fuel pump failed, catastrophically. Required replacement"

Anonymous, NH (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Fuel Pump relay sticks causing the vehicle to not start"

Craig W., CA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Excessive cranking due to relay not signaling fuel pump to send fuel to injectors. This has been repaired/replaced 3 times and still has intermittent failures"

Anonymous, FL (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"I had to replace several cabin filters which was a little unusual compared to previous normal replacements"

Anonymous, (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Check engine light illuminated and stayed on for several weeks at a time."

Dale G., WA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"coolant temperature sensor"

Fred F., NY (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Warning occurred, replaced, no issues since"

Anonymous, NV (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"All 4 02 sensors went out, causing the catalytic converters to fail and cost over $2k to get fixed"

Joseph O., MO (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"I had a leak in the fuel vapor system"

Charles C., LA (2011 Jeep Grand Cherokee Limited 5.7-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Air suspension is great until the components fail. Had an estimate of $2500 to replace air compressor for an $8000 vehicle. I converted it to a normal suspension."

Anonymous, MA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"We had the have the air suspension replaced. It wasn't cheap, but it is the only problem we've had in 9 years."

Anonymous, DC (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"System failure with loss of pressure"

Anonymous, IL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"air suspension compressor replaced twice"

Anonymous, MA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"The left air strut was making popping noises over bumps. For over a year multiple dealers told me there was nothing wrong with it. They finally acknowledged and replaced it. The replacement took 3 additional trips to 2 different dealers to finally get it working correctly again. The 1st 2 trips were related to the front end drooping after sitting for 2 or more hours (air suspension leaking), the 3rd was related to the height adjustment feature not working. Trouble codes were present and the"

Jason M., AZ (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"The system made a horrible noise while driving and gave an error code. The dealer 'fixed' the problem but the error message was still showing up. They replaced half the air suspension, charged a hefty amount and the same issue happened again but without any further errors. I heard it depressurize and now the fix is twice the cost of the original repair. I haven't fixed It and there are no error messages but the air suspension no longer moves the car up and down"

Anonymous, MI (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"on board message says "service suspension system" Then whole system failed, not safe to drive. fixed. Just got message to "service suspension system" again, cleared itself and has not returned in last week.Waiting to see what happens next"

Anonymous, AZ (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Air suspension line leak required replacement"

Anonymous, GA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"air suspension failure - car spent 15 day of 4 week vacation in garage because of parts availability and dealer lack of capability to properly diagnose problem"

Michael E., IL (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"The hydrolic suspension system has mal functioned. Cryseler has repaired it 4 times with failure after each repair. So far the 5th repair seems to be successful"

Anonymous, NV (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Air suspension system failed several times during rainy/wet conditions resulting in extremely rough ride. Eventually fixed by replacing control module and one sensor"

Anonymous, NC (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"The air suspension keeps breaking down and giving warnings. Repairs generally take over a week because they don't know how to repair it and/or they have to wait for parts"

Anonymous, NV (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Power steering leaks

"Condenser behind radiator was leaking Oil from Power Steering, brake, and transmission cooling systems; replaced 4/2019 at $450.00. Oil had been collecting under front lower pan from the multi-functional condenser."

Anonymous, MA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Power steering pressure hoses went leaving fluid leaks on my driveway. This will be the 3rd issue with the Power steering system in 120,000 KM"

Anonymous, AB (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Power Steering Pump was groaning & was traced to leaky tire rack. Had rack replaced and that fixed issue."

Anonymous, (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Small leak, every few months fluid needed"

Anonymous, MO (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"As a result of seal failure on rack & pinion assembly"

Anonymous, ON (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"There was a leak in the steering rack. It took them a year to find it"

Robert C., MA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Power steering pumps and hoses

"on third or fourth power steering high pressure hose."

Anonymous, AB (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Shocks or struts

"Well its i the shop now last yr we took it into ship cause od air suspensions. They said they fixed it but now itsback in shop"

Anonymous, IL (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Front shocks required replacement"

Anonymous, OR (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Steering linkage (includes rack and pinion)

"leaking seals required replacement"

David S., WA (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Seal failed on steering linkage. Had to completely replace rack & pinion assembly"

Anonymous, ON (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"noise while turning"

Anonymous, WI (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"boot on the right halfshaft the right front wheel drive was split. instead of replacing the boot they just replaced the whole halfshaft under warranty"

Anonymous, CO (2011 Jeep Grand Cherokee Laredo 5.7-L V8)
Steering wheel vibration

"Control module failure"

Brian D., SC (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"noise in steering wheel, steering gears required lubrication,was told steering gear possible going bad with only 58000 miles on car"

Joseph R., IN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Wheel bearings

"Front wheel bearings went bad on both sides"

David S., WA (2011 Jeep Grand Cherokee Overland 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water collecting under drivers side floor matt - problem was clogged Sun-Roof drains and AC drain at fire-wall. Dealer tried to correct / dry out vehicle - very frustrating 4 month experience."

Anonymous, MA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"Water drain line in sunroof needed cleaning"

Anonymous, (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Had to replace water pump. on back order. I had to find one and go get it and bring it to local Jeep dealer to repair. I found one at a rural Jeep dealer where I grew up, bought it and gave it to my local dealer."

Marvin M., KY (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Plugged drain from around sun roof. Resulted in water in battery compartment. Dealer wanted $2000 to repair. I got it done at a local body shop for less than $100."

Anonymous, LA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"panaromic roof and air wind noise is high and when drive through car wash water leaks from seal between solid glass panel and movable glass panel"

Anonymous, NY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Coolant leak from timing chain cover"

Patricia B., AZ (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"water pump "seal"/waterpump failed at 54000 miles - unacceptable performance"

Michael E., IL (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Seals and/or weather-stripping

"Moon roof window seal needs replacing to stop wind noise. Unfortunately you have to replace the entire glass, thus much too expensive. So we put weather proof tape across the seam of the window roof and no longer can open the roof."

Anonymous, KS (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Squeaks or rattles

"There are several rattles & squeaks that became noticeable over the past 18 months which I attribute to the age of the automobile. I notice them periodically."

Anonymous, (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"suspension noises continue with creeks in the bushing and water in the suspension causing rust in the frame bolts. jeep is well aware of the issue in the 2011 model year."

Anonymous, VA (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Engine rattle"

Anonymous, GA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"interior fan had bearing issues and was squelling"

Anonymous, BC (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"rear shock bad. Rattled on left rear"

Lynn B., MI (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"rattle in the sun roof"

Anonymous, LA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Vent fan became noisy"

Thomas V., CT (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"rattle in dashboard resolved first attempt"

Anonymous, OH (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Wind noise

"The windshield has begun to make a noise that sounds like a vibration at the base of the windshield at higher speeds"

Anonymous, TN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Loose cowl trim vibrates at certain speeds"

Anonymous, VA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Stopped functioning. Spent $400 to diagnosis. Replacement was another $450."

Anonymous, WY (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Backup camera failed - had to replace"

T P., KS (2011 Jeep Grand Cherokee Limited 3.6-L V6)
CD player

"The CD player gets stuck and refuses to eject a CD"

Anonymous, FL (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Display screen goes blank

"The entire center stack has been replaced under warranty, however since then the display, radio, navigation work intermittently with the dealer unable to determine the exact cause"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Connects poorly to iPhones"

Anonymous, ND (2011 Jeep Grand Cherokee Overland 5.7-L V8)
In-dash navigation system (GPS)

"Cannot update. System is not as reliable as phone or iPad gps apps"

Frank B., TN (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Navigation was outdated when we got it and they wanted $150 to update it before the first year was up. it could not find places that have been in business for many years at the same location"

Anonymous, CO (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"I find it not helpful....maps are not detailed enough to be useful. I am use to google maps and the NAV system in both my Jeeps are not good...primitive at best"

Anton G., IL (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Phone pairing (e.g., Bluetooth)

"Phone pairing constantly drops the phone connection. So it is unreliable so it is not used"

Anonymous, CO (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Radio

"Sound only works for satellite radio."

Bruce B., WI (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"The XM satellite constantly loses preset stations with Driver 1 and Driver 2"

Anonymous, AZ (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Steering wheel controls

"All of the buttons on my steering wheel stopped working, cruise control, sound controls, etc. I had to have the clock spring replaced, which was over $700."

Anonymous, (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Cruise Control ON/OFF button began to intermittently not work and finally quit working. Vehicle was taken to the dealer to analyze the problem. They examined the vehicle but were unable to duplicate the problem. After their examination however the problem has yet to re-occur."

Anonymous, OK (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Full turn changes radio station. On this model the wheel controls are very easy to hit accidentally. Turning the wheel should only be attempted if the driver knows where the controls are relative to hand placement. This subordinates driving to dealing with the controls"

Frank B., TN (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Voice control commands

"Radio fails to turn on"

Anonymous, AB (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"It just quit working. It was diagnosed as a $700 part and repair within the radio. I took the car in for a starting issue that ended up being a recall and when the car was returned to me, the voice command was working. It has not failed since"

Anonymous, CO (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Thermostat / cracked thermostat housing"

Anonymous, MA (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Overheating

"thermostat sensor caused engine fail"

Howard C., NB (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Radiator

"Leaking radiator had to be replaced"

Anonymous, NY (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Was leaking and I took it to a mechanic and he replaced the radiator."

Anonymous, PA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Thermostat

"thermostat failed, I got a warning light, the dealer replaced it, plus they did an oil change and took care of a recall notice on the same visit"

J G., TX (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"They had a hard time diagnosing a "check engine" light that would not turn off. It turned out to be the thermostat"

J D., NV (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"car would not warm up to normal operating temp according to gauge in dash,,,was told by service advisor that sensor was going bad again at 4yrs old with 58000miles"

Joseph R., IN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"check engine light came on. Car still ran ok, the heater was not heating very well. The dealer took care of it with no recurring issues"

Paul M., GA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Water pump

"Second water pump in last 3 years. Fortunately was under warranty"

Anonymous, (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Pump failed on 100 mile trip home. Check engine battery light came on and we stopped to look under the hood, the alternator belt was slipping from antifreeze spraying all over the engine. Only waring of pending failure was very slight whirring/ squeak noise noticeable when driving slowly down the road."

Anonymous, NH (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"I drover home from Ft Myers Florida and went out next day and noticed antifreeze from engine leaking. it was the water pump. Dealer could not locate new water pump; on back order. I located one about 50 miles away at another Jeep dealer, drove to pick it up and pay for it, and gave it to the dealer to install"

Marvin M., KY (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Water pump seals failed 120 miles from home releasing all coolant. Car had to be towed home. This was at 93,000 miles"

Anonymous, CA (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Total failure of the water pump. Cracked housing and major leak. Care was undrivable"

John F., PA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Water pump leaked but part was not available from the dealer for prompt replacement. Coolant leak caused engine failure"

Ben K., MI (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

"water pump failed, first dealer I called wanted me to wait a week before they would look at vehicle"

Martin T., MI (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Overheated due to coolant loss, towed to dealer, replaced water pump under extended warranty"

Anonymous, MI (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"My CHECK ENGINE light came on twice approx. 6 months apart. The Dealer diagnosed both events as Misfires in #4 cylinder head. After the 2nd occurrence, the Dealer advised me that Chrysler has identified a cylinder head defect in the Pentastar V6 engines, and they have extended the engine warranty to cover cylinder head replacement costs."

Anonymous, PA (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"replaced under extended warranty"

Anonymous, NC (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Was recall - got a thermostat error code that couldn't be cleared"

Anonymous, MA (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"It was covered under warranty. The engine would not idle"

Anonymous, NY (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"It was leaking, reducing mpg. Was repaired under a recall notice; i.e. a known problem"

Anonymous, CA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Head had to be replaced twice"

Anonymous, NY (2011 Jeep Grand Cherokee Limited 3.6-L V6)

"previously had one cylinder head and spark plugs replaced under a recall/extended warranty. A year later the spark plugs had to be replaced on the other side, fuel injectors cleaned and a sensor replaced. Was told this was "probably" not caused by th"

Anonymous, OR (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Took over 3 times for the dealer to figure out the issue with the head. I told them the water was leaking somewhere , it wasn't in the oil. so it must be going through the engine. They replaced the water pump and thermostat. that didn't fix it"

Anonymous, AB (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"needed replacement camshaft at 65,000 miles"

Anonymous, CA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Engine rebuild or replacement

"Water pump was leaking; dealer indicated it was OK to continue driving but the car leaked all coolant during driving causing the engine to fail. Car had to be towed 45 miles and engine had to be rebuilt"

Ben K., MI (2011 Jeep Grand Cherokee Laredo 5.7-L V8)

"Condenser and. Related equip "froze" binding up flywheel. All work covered by warranty so no monetary cost to me"

J M., OH (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"original problem - cyl head bolt incorrectly installed"

Dave S., NJ (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Head gasket

"Jeep had a sort of recall on this engine part"

Sharon L., AZ (2011 Jeep Grand Cherokee Overland 3.6-L V6)
Timing belt or chain

"had to replace interior parts so car did not stop running unexpectedly without warning"

Anonymous, TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"On at least 3 separate occasions, while moving in traffic, we got a FWC warning message on the screen, then the engine would completely shut off. We would lose all power to steering, brakes, everything. It happened once at freeway speeds. We contacted everyone at Jeep we could at all levels, but all they did is recalibrate the FWC system and it didn't work. We didn't feel safe driving this vehicle, and Jeep refused to fix the main computer (which was the obvious solution) or replace the vehicle. So we had to trade it in for another brand."

David J., CA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Have had continuing problems with the electrical systems. Engine light comes on from erratic codes that mechanic resets and then ok for a while. Have had to taken into to a Chrysler shop for software updates so mechanic could work on car. Now the a/c has stopped working due to a need for a software update. These updates are expensive and require me to take time to take into shop. The back up camera works then the screen goes dark intermittently. This car is the worst car I have owned from a nickel and dime standpoint. I had several major engine problems that were covered by an extended warranty prior to January 2017."

Anonymous, CO (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"hobbled the car, it would barely go. couldn't take foot off gas it would die. hesitate to start"

Tina M., IN (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"Engine Start Relay failed causing difficulties starting and at one time completely drained the battery while running the fuel pump after engine shut down. The relay became a subject of a recall"

Winfried W., TX (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"When starting the engine would crank but not start, it was a relay in the computer. They didn't have the part. On several times the engine would just stop. Then I got the recall notice on this. Replaced relay no problems since"

Anonymous, AZ (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"would not start because of bad computer board that would not turn on fuel pump $1100. dollars. I personal believe that it was the remote clicker that was the problem. however I didn,t get a chance to try my spare, and was also charged for a new one $"

Anonymous, NJ (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Total failure. Nothing worked. Towed to dealer. Replaced main computer module. Out of warrenty, but Jeep covered. Happened in my driveway. Otherwise, would have been a major safety issue"

Martha E., CA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"dealer replaced fuel pump assembly in a recall notice"

Anonymous, NV (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Tipm malfunctioned and had to be replaced. Was eventually part of a recall and was rebated the cost of repair"

Anonymous, FL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

"would not start under 55 degrees. first replaced both fuel pumps which was not the problem..Computer the problem and backordered. was without the car for 5 weeks but the dealership provided a rent car"

Anonymous, CO (2011 Jeep Grand Cherokee Laredo 5.7-L V8)
Engine mounts

"Dealership found leaking motor mounts when replacing oil pan gasket. Under warranty"

Anonymous, (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"We had purchased an extended warranty and under warranty, two broken engine mounts were replaced. An axle was also replaced."

Anonymous, CA (2011 Jeep Grand Cherokee Laredo 5.7-L V8)
Oil leaks

"Gasket of the oil pan was leaking oil. 1400.00 dollar repair. had to remove differential to repair. 9 hours of labor"

Marvin M., KY (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Transmission inter-cooler leaked oil, same as previous issue in this survey"

Anonymous, IL (2011 Jeep Grand Cherokee Overland 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"front wheel trim fell off then damaged paint along side of vehicle as it blew off"

Anonymous, VA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Loose interior trim or moldings

"Cracked molding along driver side seat. By the seat controls"

Anonymous, MN (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Leather dash cover bubbled & creased. Raised hell w/ Corporate Management, they eventually replaced the entire dash cover at their cost; over $2,000"

E M., LA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"I had a dash cover that became unglued and shrunk"

Charles C., LA (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Paint (fading, chalking, cracking, or peeling)

"My paint is fading on the hood and my antenna's rubber is gone for quite a while now"

Anonymous, VI (2011 Jeep Grand Cherokee Unsure 3.6-L V6)

"Paint chipped from doors and front quarter panel. Also, the worst chipping occurred from the chrome on the running boards, which had to be repaired"

Anonymous, NY (2011 Jeep Grand Cherokee 3.6-L V6)

"Paint is peeling in six places on the roof and showing signs around windshield. Roof is rusting from underneath and paint subsequently peeling. Dealership body shop ruled it to be manufacturer defect"

Donald A., TX (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"paint bubbled and would have flaked off - covered by warranty. paint again bubbled and refused to cover"

Anonymous, VA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Paint peeling above hatch door. Looks like something broke the paint on the roof above hatch door and it has started to rust"

Anonymous, MI (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Clear coat on front bumper peeking off"

Joseph O., MO (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Rust

"Rust around the windshield required a $1300 repair when the windshield was broken by a ball."

Anonymous, IL (2011 Jeep Grand Cherokee Unsure 3.6-L V6)

"Same as paint chipping"

Anonymous, NY (2011 Jeep Grand Cherokee 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"On 4th rack and pinion. Paid for 1, 2 were warranty work, 4th was part covered and I had to pay labour."

Anonymous, AB (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Differential

"4WD service light on resulted in replacement of differential internal assembly"

Anonymous, CA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Driveline vibration

"Vibration"

Anonymous, NC (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"Loose Motor Mount"

Anonymous, VA (2011 Jeep Grand Cherokee Overland 3.6-L V6)
Driveshaft or axle

"Almost since I have had it there has been a clunking sound in the front end as well as behind the driver side seat. I have checked with the mechanics and it is the anti-sway bars. They indicated it is not a safety hazard so we just put up withit as there have been so many issues with this vehicle that I will never buy a Jeep again and not sure if I would ever buy a Chrysler product in the future."

Anonymous, AB (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Noticed strange vibration sometimes. Put in shop, they balanced tires. Still noticed strange vibrations sometimes and strange noise. Two days from pickup from shop, strange noise pulling into garage and it dropped two bolts and retaining ring on driveway. Was part of drive shaft. Shop suggested towing, but I drove it 2 miles to shop very slowly. Shop said could have been catastrophic and they found other bolts they could turn with their fingers."

David P., AL (2011 Jeep Grand Cherokee 5.7-L V8)

"Universal joint failure. Universal joint had no way to lubricate"

Susan R., DE (2011 Jeep Grand Cherokee Overland)

"leaking grease from f/axle connection. had to be replaced"

Arnold S., CA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Electrical failure

"Alternator froze up, belt smoked and car towed. Alternator had to be replaced."

David P., AL (2011 Jeep Grand Cherokee 5.7-L V8)

"Passenger side A/C stopped working. Thermostat replacement required."

Anonymous, TN (2011 Jeep Grand Cherokee Limited 3.6-L V6)
Stability control (ESC)

"stability control (sensor?) would go out in bad/slippery weather and the 4WD would automatically shut off"

Anonymous, CO (2011 Jeep Grand Cherokee Overland 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Heated or cooled seat controls

"Heated seats shut off after a brief period"

Warren R., WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

"in dash panels that control direction of air flow"

Anonymous, PA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Locks and latches

"Front and rear passenger door locks stopped working"

Donald A., TX (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Keyless entry fails occasionally. Have been locked out of car when key fob was left inside. The doors are not supposed to lock when this happens"

Anonymous, MI (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"3 of the door locks/latches have failed"

Anonymous, MA (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Had to replace all four door auto locks"

Scott B., CA (2011 Jeep Grand Cherokee Limited 5.7-L V8)
Mirrors

"Had to have repair to vanity mirrors due to recall"

Anonymous, MI (2011 Jeep Grand Cherokee Laredo 3.6-L V6)
Sunroof

"The sunroof will not slide open; it will vent open, but no longer open completely. The paint is NOT an issue, it's the black plastic TRIM that is dull and I can't make it black again. The language programming is stuck on French and won't change back to English. The passenger side A/C stopped working, but driver side was fine; it was repaired."

Anonymous, FL (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Drain holes in sunroof plugged up w/ dirt and water drained into inside battery compartment. Dealer wanted $1500 to clean drain. I did it myself for free"

E M., LA (2011 Jeep Grand Cherokee Overland 5.7-L V8)
Tailgate, hatch or trunk

"Sometimes the remote in the Jeep and/or on the remote itself doesn't work and I can't open the back of the Jeep."