Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is very capable on or off road, and it makes a good choice for trailer towing. All Grand Cherokees are easy to live with. Luxurious interior finish, hushed noise levels, and supportive seats make it a welcome road trip companion.
Alerts
There are 6 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Head protection air bags available from 2002, standard from 2007. ESC available in 2005, standard from 2006.
Road Test

Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is very capable on or off road, and it makes a good choice for trailer towing. All Grand Cherokees are easy to live with. Luxurious interior finish, hushed noise levels, and supportive seats make it a welcome road trip companion. The optional Uconnect 8.4 touch screen infotainment system is one of the most intuitive available.

What sets the Jeep flagship SUV apart from its competition is the wide range of powertrains and available trim levels. Most Grand Cherokees come with a 3.6-liter V6 that provides decent power; updates over the years, including the move to an eight-speed automatic in all Grand Cherokees, have improved acceleration and throttle response. Expect 18 mpg overall from the gasoline V6; a turbodiesel V6 returns 24 mpg overall and makes trailer towing a breeze, but it's a fairly expensive option. A Hemi V8 also remains available, as does a super-fast SRT sports version. Buyers can choose from rear or all-wheel-drive, and a variety of all-wheel-drive systems are available.

Seating
2 front, 3 rear
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 3-liter V6 turbodiesel (240 hp)
  • 3.6-liter V6 (295 hp)
  • 5.7-liter V8 (360 hp)
  • 6.4-liter V8 (470 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Door frame post trim flew off"

Anonymous, NC (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Multiple sections of the trim around the vehicle break off at just the slightest bump. The dealership has fixed them but I have been back four times to fix different trim pieces. Very fragile"

Anonymous, MO (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Trim on the "B" pillar fell off"

Anonymous, MA (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"The trim above the front bumper was popping out and had to be re-inserted"

Anonymous, NY (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Appliqué piece of trim came off and needed to be replaced. Think there is a defect in installation at factory"

Robert H., TX (2016 Jeep Grand Cherokee Overland 3.0-L V6 diesel)
Loose interior trim or moldings

"rear speaker trim was loose and had to be replaced under warranty"

Clinton Y., SC (2016 Jeep Grand Cherokee Overland 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Black Chrome trim on the High Altitude package became discolored and all of it was replaced by the dealer under warranty"

Clinton Y., SC (2016 Jeep Grand Cherokee Overland 3.6-L V6)
Rust

"Hood is corroding under the paint on the more vertical part at the very front above the grill on the drivers side - about 15 long and 1-2 inches wide of raised uneven bubbled paint that must have rust underneath. started in less than 2 years"

Anonymous, MA (2016 Jeep Grand Cherokee Summit 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"At times the screen freezes up and does not react to touch. It usually back within 8 - 10 seconds. Averages about once or twice a month. A few times the GPS does not work properly and needs to reset itself, sometimes that has taken a few minutes"

Anonymous, NY (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Appears to be a known issue with the info system. System kept rebooting and/or would freeze. Dealer replaced it and it works fine now."

Anonymous, CA (2016 Jeep Grand Cherokee 3.6-L V6)
In-dash navigation system (GPS)

"When I attempted a map update it locked the whole system and I had no access to the any of the electronics. I was forced to spend money to have the dealership reset the system."

Anonymous, GA (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"System was giving wrong directions"

Anonymous, CT (2016 Jeep Grand Cherokee Altitude 3.6-L V6)

"GPS system failed in 3 mos and replacement failed in 2 mos"

Anonymous, MD (2016 Jeep Grand Cherokee Summit 5.7-L V8)
Radio

"Fails with GPS since it is all one unit. Affecting climate control as well"

Anonymous, MD (2016 Jeep Grand Cherokee Summit 5.7-L V8)
Steering wheel controls

"The vehicle has been in the service center over eight times for easy entry/exit feature. The feature is supposed to # One: move the driver's seat back all the way and move the steering wheel up for exit. # Two: Move the seat back to last driver's position when the door closes. A convenient feature especially since I'm 68 and my wife 60. They have reprogrammed, tested, reinstalled, and nothing seems to fix it. It works for a few weeks and then it loses the configuration. The only problem we have with the vehicle is the electronic package."

Steve M., WA (2016 Jeep Grand Cherokee Overland 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"There are a lot of squeaks and rattles on the car that are tough to find. It may sound like it is coming from one part of the car, but through time (and very in depth searching on the internet) you find it is a hood mount adjustment causing it. Again these are not deal breakers but not something you want to be dealing with on a 2 year old car."

Anonymous, NE (2016 Jeep Grand Cherokee SRT 6.4-L V8)

"Under carriage squeaking"

Anonymous, VA (2016 Jeep Grand Cherokee Summit 6.4-L V8)

"Loud squeaking when driver seat moves forward and back, steering wheel makes same sound"

Joseph W., NC (2016 Jeep Grand Cherokee Overland 3.6-L V6)

"during the winter, when the temps outside reached into the single digits, there was an area on the right side of the dash board (underneath) that started squeaking. Once the temps rose into the 20s, the squeak disappeared"

Daniel P., NJ (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"There was a squeak / creak when turning - link into a driveway. It turned out to be something with the panoramic sunroof. The dealer fixed it pretty easily. But it was annoying."

Anonymous, MA (2016 Jeep Grand Cherokee Overland 3.6-L V6)
Wind noise

"Passenger side windows make noise"

Anonymous, VA (2016 Jeep Grand Cherokee Summit 6.4-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"fuel rail had factory recall"

Anonymous, ND (2016 Jeep Grand Cherokee Laredo 3.6-L V6)

"check engine code for right bank sensor, replaced under warranty / recall."

Paul I., GA (2016 Jeep Grand Cherokee Overland 3.6-L V6)

"Recall."

Alan S., FL (2016 Jeep Grand Cherokee Overland 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"Check engine caused by faulty fuel filler tube"

Anonymous, CA (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Needed 4 days to fix the problem"

Anonymous, VA (2016 Jeep Grand Cherokee Summit 5.7-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"I have the 3.0L Diesel and the transmission does what it wants when it wants. The shifting is very rough almost always. If I start to slow like I'm coming to a red light and then accelerate before I come to a complete stop the engine revs up for a while before it finally slams into gear and goes. It shifts up or down whenever it gets around to it"

Donald B., MD (2016 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

"It was actually a software issue with the electronic throttle control, an update fixed it"

Anonymous, OK (2016 Jeep Grand Cherokee Summit 3.6-L V6)

"Very rough shifting and unpredictable. Sometime sticks in lower gears. Dealer not helpful. New very complicated electronics."

Anonymous, MO (2016 Jeep Grand Cherokee Laredo 3.6-L V6)
Transmission sensor or solenoid

"Car indicated there was a problem with the solenoid...took to the dealer...reset it twice. We did some research and saw that this was a recall on certain VIN...dealer said our VIN didn't match recall...turns out it was the same problem they were recalling for...loose wiring. fixed it and haven't had a problem since"

Anonymous, OH (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Fixed under recall."

Anonymous, MO (2016 Jeep Grand Cherokee Laredo 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"I'm not sure I am referring to the correct component but the module controls so much of the operation it's a critical unit. GPS, display, informational, and the interface with the system."

Steve M., WA (2016 Jeep Grand Cherokee Overland 3.6-L V6)
Headlights

"right headlamp inop"

Anonymous, OK (2016 Jeep Grand Cherokee Altitude 3.6-L V6)
Heated or cooled seats

"Seat memory position is lost if seat is pushed to far back to rear. Vehicle has to be taken to Dealer and computer re-booted. Dealer said Factory is aware of problem and told me to not move seat completely to rear."

Anonymous, WA (2016 Jeep Grand Cherokee Overland 3.0-L V6 diesel)
Remote engine starter

"would not start below - 10 c"

Gattola F., QC (2016 Jeep Grand Cherokee Overland 3.0-L V6 diesel)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"This problem was the right front wheel sensor"

Bill S., TX (2016 Jeep Grand Cherokee Limited 5.7-L V8)
Squeaking

"Brakes squeak when cold"

Anonymous, NC (2016 Jeep Grand Cherokee Limited 3.6-L V6)

"Every day when I get into my Jeep after its been sitting for a few hours it sqeals like the brakes are completely worn down. Its done this since day one but Jeep won't acknowledge it and says nothing is wrong"

Donald B., MD (2016 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Timing belt or chain

"previously explained"

Dan O., NY (2016 Jeep Grand Cherokee Laredo 3.6-L V6)
Turbo or supercharger

"continue to have sensor failures associated with turbo and emissions. causes the Check engine light to flicker ion from time to time"

Anonymous, GA (2016 Jeep Grand Cherokee Summit 3.0-L V6 diesel)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"ALL DISPLAY ON THE RADIO SCREEN WENT BLACK. THEY HAD TO REPLACE THE RADIO"

Philip C., CT (2016 Jeep Grand Cherokee Laredo 3.6-L V6)

"This vehicle left me stranded on the side of a highway in rural Nebraska dead as a doornail. We had to have it hauled to the nearest Jeep Dealer where they attempted to fix it and supposedly did but I no longer felt secure with this car and sold it as quickly as possible. I don't know whether all the Jeep Cherokees of that year were lemons or not but that one certainly was!"

Anonymous, KS (2016 Jeep Grand Cherokee)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"This is an unsolved problem. They put in 3 radiators, a water pump, thermostat, egr cooling valve, and there is still a smell of radiator fluid coming from the engine compartment."

Anonymous, OH (2016 Jeep Grand Cherokee Summit 3.6-L V6)
Water pump

"The water pump going bad on these cars is a known problem and I had them look at the water pump before taking possession. When they did they saw it was going to fail soon and replaced it at no cost."

Anonymous, NE (2016 Jeep Grand Cherokee SRT 6.4-L V8)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"check engine light on and speed limited to 40 mph told it was cam sensor problem back to dealer 4 times 3 differant dealers, last 1 tore engine apart has it fixed so far?"

Dan O., NY (2016 Jeep Grand Cherokee Laredo 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Air lines were not secured at the factory and the tire rubbed through the inner wheel-well liner and the air lines. The second time the repair connector fell apart! Both times the rear suspension bottomed out and my new Jeep acted like a wounded VW Beetle!"

Evan H., MN (2016 Jeep Grand Cherokee Summit 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Mirrors

"Bad fit. Was replaced"

Anonymous, CA (2016 Jeep Grand Cherokee Limited 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Park sense shutoff did not work. So with a hitch mounted bike rack the rear emergency braking kept engaging. The dealer replaced it under warrantee. Internet search turned up a number of hits related to this."

Anonymous, MA (2016 Jeep Grand Cherokee Overland 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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