Something of a Swiss Army Knife among midsized SUVs, the Grand Cherokee is a versatile, well-rounded vehicle. When properly equipped, it is very capable on or off road, and it makes a good choice for trailer towing. All Grand Cherokees are easy to live with. Luxurious interior finish, hushed noise levels, and supportive seats make it a welcome road trip companion.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Jeep Grand Cherokee has been recalled 4 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
02
03
04
05*
06
07
08
09
10
11*
12
13
14*
15
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leak from the sunroof"

Anonymous, PA (2017 Jeep Grand Cherokee Overland 3.6-L V6)
Seals and/or weather-stripping

"Mouse got in moon roof and chewed window washer hose"

Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Squeaks or rattles

"Spare tire and jack squeak. Also loose lug nuts spare tire area"

Anonymous, MI (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"There is a known problem with rattles in the headliner area where the cover for the glass roof retracts. The dealership could not fix this after three attempts. Because of this, we will not keep this vehicle when the lease matures in April 2020."

Jeffrey W., CA (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"I had brought the jeep to the dealership over 5 times for noises coming from the front driver side suspension that happen when traveling over rough surfaces and uneven roads between 55 degrees and 80 degrees. These are very loud and can be heard inside the vehicle as well as on the street at speeds from 5 mph to approx 50 mph."

Kevin K., NY (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"Mysterious sounds from inside the cabin..."

Harris K., TX (2017 Jeep Grand Cherokee Overland 5.7-L V8)

"Rattling noise from passenger side of vehicle."

Anonymous, MA (2017 Jeep Grand Cherokee Altitude 3.6-L V6)

"Sun roof cover was making noise"

Anonymous, NJ (2017 Jeep Grand Cherokee Laredo 3.6-L V6)

"Miscellaneous rattling noises. In rear view mirror, headrests, dash, cargo compartment. Also metal slider strips in cargo area are rusty."

S R., MT (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"rattle coming from under passenger front seat and center console. Makes the car sound cheap."

Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"Over major potholes the headrest for the passenger makes an annoying screech. Similar for rear headrests."

Harris K., TX (2017 Jeep Grand Cherokee Overland 5.7-L V8)

"The driver's side rear door has a minor rattle which can especially be heard when closing the door from the exterior."

Anonymous, WA (2017 Jeep Grand Cherokee Overland 5.7-L V8)

"Non-locatable rattle in center of dashboard somewhere in the area of the information screen (i believe)"

Shirley E., TX (2017 Jeep Grand Cherokee 3.6-L V6)
Wind noise

"There is considerable road/wind noise when driving the vehicle. Noise is expected in a truck/suv however in the Grand Cherokee it is very obvious."

Anonymous, MA (2017 Jeep Grand Cherokee Altitude 3.6-L V6)

"It's just noisy--not quiet--during the ride."

Anonymous, (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"Sunroof fails to close properly at speeds above 55 miles an hour"

Anonymous, FL (2017 Jeep Grand Cherokee SRT 6.4-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Shifter would not go into gear"

Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Rough shifting

"My Jeep has the automatic 8 speed transmission. Shifting from 1st to 2nd is rough and when downshifting from 3rd to 2nd. This happens when the vehicle is warm and hot. It seems to be more noticeable when Eco mode is enabled. All other gears are very smoothe"

Matthew J., CA (2017 Jeep Grand Cherokee 3.6-L V6)

"variable to very slow transition between forward and reverse; variable to slow downshift to lower gear when stopped"

Anonymous, PA (2017 Jeep Grand Cherokee Overland 3.6-L V6)
Slipping transmission

"The transmission would not shift from low to a higher gear. Transmission was replaced because of delays in downshifting discovered by the mechanic at the dealership."

Anonymous, CA (2017 Jeep Grand Cherokee)
Transmission computer

"The transmission computer malfunctioned during operation. I got a dash message that 4WD had failed. I was in Drive and was unable to shift (no Park, no Reverse, no Neutral, only Drive was operating) and therefore unable to turn off the ignition. I was over 50 miles from the nearest Jeep dealership. Fortunately I found a place to turn around where I didn't need Reverse and drove to the dealership in Coos Bay, Oregon. The vehicle was fully drivable but being unable to turn off or shift the vehicle was unnerving. At the dealership it took the mechanics a few minutes to figure out how to kill the engine from under the hood. It turned out that the onboard Transmission Control Unit had malfunctioned and had to be replaced. This occurred at 35000 miles so it was fully covered by warranty. Given that I'm frequently many miles up a forest road, this incident left me with diminished confidence in the Jeep brand to which I've been loyal for 25 years."

Thomas W., OR (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"I believe the downshift, gear change delays are computer related"

Anonymous, PA (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"A valve system failed and was replaced under warranty with an updated model of the control module."

Anonymous, ID (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"Continued Problems with Transmission since purchase. Stranded several times, in shop multiple times, no resolution."

Anonymous, FL (2017 Jeep Grand Cherokee Altitude 3.6-L V6)

"Transmission would just go out while driving, numerous check engine lights, problem never resolved, no support from dealer or Jeep corp. Very long story"

Alan G., FL (2017 Jeep Grand Cherokee Altitude 3.6-L V6)
Transmission leaks

"Was fixed on warranty but had to be taken back to dealership for full day which was inconvenient. They use some kind of sealant that has to cure rather than a gasket on the bottom pan so it needed to stay in shop before it could be driven."

Anonymous, AB (2017 Jeep Grand Cherokee Summit 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

"low precision"

Anonymous, OR (2017 Jeep Grand Cherokee 3.6-L V6)

"GPS position was not accurate - off by miles and no one was addressing the issue. FINALLY received an update to install in the mail. Update had to be done several times before it resolved the issue."

Anonymous, (2017 Jeep Grand Cherokee Unsure 3.6-L V6)

"Updated as per manufacturer, since then will shut down while enroute to a destination,has become unreliable"

Anonymous, NY (2017 Jeep Grand Cherokee Unsure 3.6-L V6)

"Was getting a message that indicated vehicle phone requires service entire uconnect system was replaced. It has been a few months not and have not had the problem again."

Rick F., WI (2017 Jeep Grand Cherokee 5.7-L V8)
Phone pairing (e.g., Bluetooth)

"Have an iPhone. Sometimes it takes a long time to pair. Other times it gives up and I have to restart the phone and the radio. Finally, after a recent iOS 10 update, iPhone always goes back to Apple music library on the phone instead of resuming my Spotify when I start the vehicle"

Anonymous, AB (2017 Jeep Grand Cherokee SRT 6.4-L V8)

"Uconnect does not reliably pair with iPhone 6s and 6+. Been told iOS too new and not compatible. Many phone calls to tech support, assigned case manager and they are suppose to find dealer that can do hard reset, but hasn't happened yet. Need for my job and one reason bought car. Worse than nothing"

Anonymous, MO (2017 Jeep Grand Cherokee Overland 5.7-L V8)
Speakers

"Upper left rattle from speaker area in driver's door under heavy bass from day one"

Anonymous, AB (2017 Jeep Grand Cherokee SRT 6.4-L V8)
Voice control commands

"Never been able to get to work"

Anonymous, MO (2017 Jeep Grand Cherokee Overland 5.7-L V8)

"Only half the time it can do what I want it to do"

Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Rear fender right side became on its own loose and detaching"

Jason E., NY (2017 Jeep Grand Cherokee Summit 5.7-L V8)

"A small trim piece on the tailgate came loose in a car wash. It was ordered by the dealership and repaired."

Daniel K., MI (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"Trim around fixed left rear window not seated properly. Jeep fixed it satisfactorily under warranty."

Anonymous, FL (2017 Jeep Grand Cherokee Overland 3.6-L V6)
Loose interior trim or moldings

"Loose carpet and fiber trim moldings have been replaced under warranty"

Anonymous, FL (2017 Jeep Grand Cherokee SRT 6.4-L V8)

"Trim along inside of rear hatch popped off and then when I took it back to the dealer they couldn’t get it to line back up and replaced all the rear inside trim. It still doesn’t line up and I was told that Jeep is having this problem and there’s is no fix"

Anonymous, MD (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Rust

"small breakthrough rust spots on driver door pillar, and paint bubbling on hood"

Anonymous, WI (2017 Jeep Grand Cherokee Summit 3.6-L V6)

"Front edge of the hood had rust bubbling is small areas at 45,000 miles, and along the driver door windshield pillar"

Anonymous, WI (2017 Jeep Grand Cherokee Summit 3.6-L V6)

"There are two areas on the vehicle that have rust spots forming under the paint. They are currently the approximately 4" in size."

Anonymous, MA (2017 Jeep Grand Cherokee Altitude 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"power train trouble light returned.start/stop trouble light returned.repaired, ok now"

Anonymous, IL (2017 Jeep Grand Cherokee Laredo 3.6-L V6)

"Technicians only know to reset the computer to factory default for engine hesitation and knocking. Say they are waiting for Jeep to come up with a fix since lots of 2017s are having the same problem"

Anonymous, VA (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"Rough idle. Needed software upgrade"

Anonymous, NY (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"There was a software defect that ended up draining my main and backup batteries. This caused the car to stall and fail. I had to have the car towed to the dealer, it took them two days to repair. Apparently Chrysler was aware of the issue, they flashed the system, which fixed the issue."

Anonymous, IA (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Oil leaks

"Engine oil filter mounting base started leaking. Leak was serious enough that vehicle was inoperable."

Anonymous, AK (2017 Jeep Grand Cherokee Laredo 3.6-L V6)

"Low oil pressure was one quart low and low oil pressure light came on. had it towed to the dealer"

Anonymous, MD (2017 Jeep Grand Cherokee Overland 3.6-L V6)
Problem(s) fueling the tank

"One canNOT fill the gas tank when it is humid (this does not require rain as the dealer insisted). One canNOT fill the gas tank depending upon specific nozzles at a gas station. This happens year round. When trying to fill the tank, the gas pump cuts off as if the tank is full when it isn't. I have been far away on road trips when this has happened which makes it really difficult to leave my home. I have attempted to get this problem fixed over and over and over again. After the most recent attempt in Nov/Dec 2019 (not humid), I picked up the Jeep and was trying to fill the gas tank that was near empty. The pump cut off after just a few gallons, so I starting the pump again. This time the pump did not cut off and the gas came shooting out of my Jeep onto the ground. So I hung up the pump, closed my tab, and got in my Jeep. I started the Jeep and looked at the gas gauge. It registered at 2/3 full. I've had this vehicle for almost 3 years and still can't get anyone to fix it. This includes going to multiple dealers, opening a case with Chrysler (many, many emails and phone calls), reopening the case with Chrysler after they closed it for unknown reasons, and never hearing back from Chrysler after escalating the case. It seems unlikely that Chrysler/Jeep is going to resolve the problem. I have a lifetime warranty that I paid for when I purchased the vehicle. This is clearly a worthless warranty since no dealer nor the manufacturer will fix the problem no matter how many times I try."

Anonymous, MD (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"Thank you this is a unusual problem. The sensor in the fill-up hose messes up in some Jeeps. They replaced the whole input fuel line and it fixed the problem. The fuel line includes the place where you insert the gas pump nozzle all the way down to the gas tank."

Anonymous, AZ (2017 Jeep Grand Cherokee Overland 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"not yet sure where the problem is"

Anonymous, WI (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Other/unsure

"ACC sensor needed replacing. No trauma to car, just faulty part."

James G., GA (2017 Jeep Grand Cherokee Summit 3.6-L V6)

"Parking/proximity sensor stopped working. Was told it was due to faulty wire connection and needed replacement. Occurred under warranty, within first 8k miles."

James G., GA (2017 Jeep Grand Cherokee Summit 3.6-L V6)

"Constant airbag light is on, passenger side will not engage when someone is sitting on it"

Bruce O., NY (2017 Jeep Grand Cherokee)

"The rear braking would not turn off and when a trailer was hooked up it would not allow the vehicle to back up."

Rick H., NE (2017 Jeep Grand Cherokee Limited 5.7-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Evap system leak code; replaced Evap parts on extended warranty"

Anonymous, (2017 Jeep Grand Cherokee Limited 3.6-L V6)

"The engine light came on and did not go off. the dealer replaced the egr module"

Frances B., SK (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Fuel pump

"Car towed to dealership, would not start - fuel pump failure"

Anonymous, NY (2017 Jeep Grand Cherokee Unsure 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"Eng. light"

Anonymous, (2017 Jeep Grand Cherokee Overland 5.7-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"While the mechanic was test driving to experience the non-shift to a higher gear, he discovered the delay in downshifting and ordered a new transmission. The new transmission did not resolve the problem with the inability to shift from low."

Anonymous, CA (2017 Jeep Grand Cherokee)

"The Transmission stop working completely, I had it towed to the dealer, and it was replaced under warranty"

Anonymous, (2017 Jeep Grand Cherokee Laredo 3.6-L V6)

"Since purchasing this vehicle, under certain conditions (ex., hot engine after driving some distance follows by engaging the motor: 1- after a stop at a red light in the stop/start mode, or when running the air conditioning), the Jeep would harshly lunge forward, potentially hitting another vehicle. Additionally, the 8-spd automatic transmission never switched gears properly. I tried over and over and over again to get this resolved. After multiple dealers, opening a case with Chrysler who was no help at all (many phone calls and emails), the transmission was replaced -- 27 months after purchase. Since having the transmission replaces, driving my Jeep is like driving a completely different vehicle, although it's impossible to forget all of the trouble up until that point. No one spends this kind of many only to have endless frustration not to mention my time and the condescending manner of the Jeep service departments."

Anonymous, MD (2017 Jeep Grand Cherokee Limited 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Rear driveshaft was replace due to it making noise while moving forward and a clunking noise when reversing and then coming to a stop."

Anonymous, CA (2017 Jeep Grand Cherokee Unsure 3.6-L V6)
Electrical failure

"Air conditioner stopped blowing cold air. Dealer said it had something to do with electrical connection. Repaired and no problem since repair over a year ago."

Anonymous, NC (2017 Jeep Grand Cherokee 3.6-L V6)
Stability control (ESC)

"Waiting for programming update to correct downhill stability control issue"

Anonymous, WA (2017 Jeep Grand Cherokee Laredo 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"Driver front rattle over bumps constantly. Bushing replaced last week."

Anonymous, (2017 Jeep Grand Cherokee Summit 3.6-L V6)
Electronic or air suspension

"The car tilted to the right. Sensor problem I think in air suspension. Fixed - no recurrence."

Anonymous, ND (2017 Jeep Grand Cherokee Overland 5.7-L V8)

"Automatic air suspension has an entry exit mode that is suppose to drop the car to its lowest setting. Sometime the rear passenger air strut does not lower and is 1.5 to 2.0 higher than the rest of the wheels."

Rick F., WI (2017 Jeep Grand Cherokee 5.7-L V8)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Brakes went quickly."

Anonymous, PA (2017 Jeep Grand Cherokee Overland 3.6-L V6)
Squeaking

"The squeaking is coming from the front control arms, tie rods, bushings. The dealer says it's normal for a Jeep...LOL. Will not fix the issue. Air suspension also is pumping air/adjusting all the time bust dealer says there is no leak. Don't drive that much to have this many issues."

Anonymous, CA (2017 Jeep Grand Cherokee Unsure 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"electric dash unit would not power off when car shut off causing battery to drain. Car had to be jump started and brought to dealer to replace unit. Afterwards the auxiliary battery died and car had to be towed to replace auxiliary battery. Have had no issues since that time."

Anonymous, NY (2017 Jeep Grand Cherokee Limited 3.6-L V6)
Interior lights

"Had trouble getting interior light above seats to turn off. Also drive select and mileage turned off."

Anonymous, TX (2017 Jeep Grand Cherokee Laredo 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Developed a coolant leak on the lower driver side of the radiator due to a manufacturing defect. This was replaced under warranty. The repair took less than 4 hours."

Anonymous, NJ (2017 Jeep Grand Cherokee Overland 3.6-L V6)

"Smell of antifreeze detected when in for routine service 4 months ago. Slight coolant leak dtected at driver's side radiator seam. Problem not yet resolved."

Anonymous, (2017 Jeep Grand Cherokee Summit 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"My 2017 Jeep Overland has issues with the climate system 3 times where the air conditioning and cooling has stopped working blowing out engine temperature air into the cabin. The dealship makes me wait sometimes months for a part then states it was fixed only to break a few months down the road. Very frustrating with a new suv priced at $50k."

Kevin K., NY (2017 Jeep Grand Cherokee Overland 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"happened with around 9M miles with loss of some power and it was related to one cylinder and was easily repaired by dealership--first engine problem we have had in 110M miles including our previous 6 cylinder jeep--do not know the exact description of the problem"

Anonymous, OK (2017 Jeep Grand Cherokee Limited 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Alternator failed at 15000 miles and was replaced under warranty. This is the second electrical system failure with this vehicle."

Anonymous, IA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - temperature

"Neither heat nor air will stay on for the driver seat side"

Bruce O., NY (2017 Jeep Grand Cherokee)

Compare 2017 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ENGINE AND ENGINE COOLING
Nov 12, 2020
Combustion in the intake manifold can increase the risk of a fire.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
What should you do:
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V699000
Potential Number of Units Affected: 28884
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
May 17, 2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What should you do:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V332000
Potential Number of Units Affected: 4815661
ENGINE AND ENGINE COOLING
Oct 19, 2017
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Summary:
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
What should you do:
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17E061000
Potential Number of Units Affected: 99
EQUIPMENT
Sep 23, 2016
If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
What should you do:
Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V686000
Potential Number of Units Affected: 100
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