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    Jeep Grand Cherokee

    EPA MPG: 21 mpg

    RECALL ALERT:
    There are 6 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Grand Cherokee is less reliable than other cars from the same model year.

    The 2017 Jeep Grand Cherokee has been recalled 6 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    ""Transmission warning lights would appear, but I experienced no actual transmission problems. Sensors were replaced, but warning lights continued to appear. Replacement or transfer case cleared the problem. Had I continued to drive without service, the transmission would have failed.""

    Anonymous, MN (2017 Jeep Grand Cherokee Limited 3.6-L V6)
    Transmission rebuild or replacement

    "Transmission failed at 125,000 miles. Dealer couldn't repair because a replacement transmission or the few parts a dealer will replace (basically only the valve body) were unavailable and had been TBD for weeks at that point. So I took the Jeep to a national transmission chain which does troubleshoot and repair/rebuild transmissions, but it took five weeks and several rebuild attempts to finally resolve the problem. I sold the Jeep ASAP after that."

    Anonymous A., WA (2017 Jeep Grand Cherokee Overland 3.6-L V6)

    "The transmission begin to slip like it didn't want to go to the next gear; about few weeks later it didnot want to shift at all."

    Anonymous, TX (2017 Jeep Grand Cherokee Limited 3.0-L V6 diesel)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Hardware replacement

    "Infotainment system screen began to get air bubbles in the screen causing random false screen selections. Had to have the screen replaced."

    Anonymous, WA (2017 Jeep Grand Cherokee Limited 5.7-L V8)
    In-dash navigation system (GPS)

    "GPS has fails to identify my location or direction. I have not had it repaired or serviced. I use Android auto instead for navigation and that displays on my heads up infotainment display."

    Anonymous, WA (2017 Jeep Grand Cherokee Limited 5.7-L V8)
    Phone pairing (e.g., Bluetooth)

    "has lost abilithy to pair phones with bluetooth, and front cubby USB does not charge phones"

    Anonymous, GA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Head gasket

    ""Leaking into cylinder and causing it to miss out, use tablets to help seal the gasket. It has helped!""

    Anonymous, IN (2017 Jeep Grand Cherokee Altitude 3.6-L V6)

    "#2 cylinder gasket failure. Repaired under warranty"

    Anonymous, OR (2017 Jeep Grand Cherokee Overland 3.6-L V6)

    "Head gasket failed at 110,000 miles and it took four weeks and three total complete or partial tear-downs for the dealership to finally get it to start and run. a week later a fuel injector failed. A few months later another injector needed servicing."

    Anonymous A., WA (2017 Jeep Grand Cherokee Overland 3.6-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Condenser

    ""Leaked 4 months after the evaporator, another $1800.""

    Anonymous, NC (2017 Jeep Grand Cherokee Limited 5.7-L V8)
    Evaporator

    ""They used an evaporator that wasnt rated for the new Freon . To remove dash, steering column and seatscame out .4k repair then 4 months later the condesor started to leak and that was another$1800 because they have to remove the whole nose of the vehicle.""

    Anonymous, NC (2017 Jeep Grand Cherokee Limited 5.7-L V8)
    Refrigerant leaks

    "Replaced the replaced water pump theee times"

    Anonymous, TX (2017 Jeep Grand Cherokee Altitude 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Exhaust leaks

    "Finally started leaking"

    Anonymous, CO (2017 Jeep Grand Cherokee Limited 3.6-L V6)
    Other/unsure

    "Water pump leak; replaced"

    Anonymous, MN (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    "Coolant leek from water pump, both sides requiring removal of a lot of parts to repair"

    Anonymous, MI (2017 Jeep Grand Cherokee Overland 5.7-L V8)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Electronic or air suspension

    "Warning light. Loss of pressure in air suspension system. Had to have fixed immediately."

    Anonymous, CT (2017 Jeep Grand Cherokee Overland 3.6-L V6)
    Shocks or struts

    "Didn't know the shocks were bad. But about a month ago I started feeling the bumps in the road worse than I ever felt them. My Mechanic checked it out and said both shocks were bad and needed to be replaced."

    Anonymous, CA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Slipping transmission

    "Sometimes when driving; the transmission wouldn't shift to the next gear"

    Anonymous, TX (2017 Jeep Grand Cherokee Limited 3.0-L V6 diesel)
    Transmission sensor or solenoid

    ""There was probably no problem with the sensors because after they were replaced, the warning lights continued to glow.""

    Anonymous, MN (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Auto stop/start malfunction

    "start/stop feature intermittently fails"

    Anonymous, GA (2017 Jeep Grand Cherokee Limited 3.6-L V6)
    Heated or cooled seats

    ""Passenger seat heater works fine. Driver seat heater and steering wheel barely get warm. Took to dealer three times; Steering wheel replace once - no improvement. Seat heater checked three times. Each time, mechanic reported heater set to factory specs and could not increase. Also, seat heaters will not come on with remote start, even when so set. Overall, seat and steering heaters are POOR. No similar problem with eight previous Jeeps.""

    Anonymous A., NC (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    "Radio frequency hub failed and this resulted in all systems being inoperable. Required towing to dealer."

    Anonymous, CA (2017 Jeep Grand Cherokee Limited 3.6-L V6)
    Other electrical system problem

    ""Fusebox issue draining start-stop battery, had to replace both.""

    Anonymous, TN (2017 Jeep Grand Cherokee Summit 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose interior trim or moldings

    "Dash and door carbon fiber trim popped loose in many areas. Some trim fell off. The adhesive stopped working."

    Anonymous, CA (2017 Jeep Grand Cherokee SRT 6.4-L V8)
    Paint (fading, chalking, cracking, or peeling)

    "The hood paint bubbled then cracked on the front of the hood. The body shop indicated the hood was not properly sealed at the joint just under the hood on the latch side."

    Anonymous, WI (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Antifreeze leaks

    "Radiator leak required replacement after only 4 years"

    Anonymous, CA (2017 Jeep Grand Cherokee Unsure 3.6-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Stability control (ESC)

    "3 of 2 modules needed to be replaced; 1st replacement module was defective from supplier; Now failing again"

    Anonymous, SD (2017 Jeep Grand Cherokee Unsure 3.6-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    "The vehicle stalled and could not be restarted. Only happened once. Vehicle was towed to dealer and repaired."

    Anonymous A., GA (2017 Jeep Grand Cherokee Limited 5.7-L V8)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Rotors

    "Started feeling the uneven braking and bumping when applying the brakes. Our Mechanic said they needed changing when he did the brake job."

    Anonymous, CA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars

    Jeep vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
    NA
    NA
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    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    Engine Major
    NA
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    Engine Minor
    NA
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    NA
    Engine Cooling
    NA
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    NA
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    NA
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    NA
    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
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    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
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    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
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    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ENGINE AND ENGINE COOLING
    Jun 08, 2023
    An engine stall can increase the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
    What should you do:
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V411000
    Potential Number of Units Affected: 80629
    FUEL SYSTEM, DIESEL
    Jun 09, 2022
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
    What should you do:
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V406000
    Potential Number of Units Affected: 138645
    ENGINE AND ENGINE COOLING
    Nov 12, 2020
    Combustion in the intake manifold can increase the risk of a fire.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
    What should you do:
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V699000
    Potential Number of Units Affected: 28884
    ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
    May 17, 2018
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
    What should you do:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V332000
    Potential Number of Units Affected: 4815661
    ENGINE AND ENGINE COOLING
    Oct 19, 2017
    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
    Summary:
    Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
    What should you do:
    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17E061000
    Potential Number of Units Affected: 99
    EQUIPMENT
    Sep 23, 2016
    If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
    What should you do:
    Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V686000
    Potential Number of Units Affected: 100
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