Jeep Grand Cherokee

"The center console would become unresponsive while the heating fan would come on at 2/6 speed. None of the controls would work (radio knobs, sport mode, lane assists buttons, touch screen etc. ). I took it in to be repaired and they swapped out the whole touch screen console. The day I picked it up fixed it immediately had the same problem. I waited over a month for more parts and the vehicle was in the shop for another 7 days. They replaced the fuse box and tightened a loose connection. It appears to be fixed. The problem started with less than 3000 miles on the brand new vehicle."

"Freezes up unexpectedly Some controls cause screen to go blank unexpectedly"

"Jeep uses the XM satellite system to distribute software updates to the infotainment system. One such update was corrupt and caused the entire infotainment/GPS/environmental control system to reboot every 30 seconds. Jeep said they were aware of the problem. After 4 days Jeep distributed new software that fixed the problem. In compensation Jeep and XM provided an additional free year of service."

"Randomly happened twice. Jeep dealer wasn't unable to determine the cause. Speculated that it was reading old fingerprints on the screen during cold weather."

"The screen will go blank for a few seconds and then the system reboots itself. This is a hassle when using GPS."

"The car was parked outside in very cold weather when the screen was blank. The screen dispalyed when the vehicle warmed up."

"This was the best choice to describe my problems The touchscreen leaked and caused inaccuracies in use. The radio was replaced under warranty. Fitzgerald Jeep did the work in 30 minutes. EXCELLENT."

"The screen would go blank and they could not fix it so they installed a completely new Head Unit."

"Intermittent disconnects of CarPlay."

"ANY type of iPod/MP3 player will only be read by the system if it's unplugged and then plugged back in. EVERY other car I've owned will immediately read the external device upon startup, but in my Jeep I need to reach down, while driving, unplug and then replug the USB so the car will read the device. It's let to me swerving out of my lane on several occasions. Now I don't even listen to my aux device because it's too much of a danger/hassle. I've tried every cable I can get my hands on, and numerous devices, and nothing works. I took it to Jeep and they told me it worked absolutely fine for them and there was no problem. The Service Dept is complete garbage, but that's a different tale altogether."

"The compass and GPS were not operating properly. I took it in and the service department had it for 13 days and had to replace the entire unit. I got a loaner car."

"Street names are wrong, speed limits are wrong, the wrong street names appear at the top that show what street I'm driving on."

"It was part of a defective unit."

"It has been extremely difficult understanding the pairing of the phone to the vehicle. I was not brought up with computers so the wording and symbols are something that I am not familiar with at all. As for that part, the salesman did not explain or slow down so I could understand what he was talking about...lol"

"I have Sirius XM and there are many issues with the songs skipping, with the favorites notification not displaying when favorites are playing, and with my saved channels not being saved in the location I put them (i.e. I save a favorite as channel 1 but it's not in channel 1 when I turn on the car next time)."

"Because of modern cloud computing way of running software, we had an over the air update without owner consent that mde the system to restart every few seconds."

"I have had numerous issues with the vehicles electronics that have required software updates. Or what the dealer told me required software updates. these include the heated seats not heating, heated steering wheel not heating, memory seats losing programs, entry exit not working etc. the dealer had staff from FCA come into the shop to check out the vehicle and they had to program a fix for the issues which fixed some issues and caused others. I have asked to have the electronics replaced but the dealer and FCA have so far refused. I always wanted a Grand Cherokee and now i have one it's electronics are a mess I will never buy another."

"Information on instrument cluster not stable Dealer could not duplicate problem Reinstalled software with hope that it resolved issue"

"The SiriusXM volume was distorted compared to the other audio sources. Software update fixed that issue. Although still have a loud thump occasionally when the stereo is turned."

"Settings change every time I start car"

"A screw/ bolt came loose within the driver's side door panel; not a big deal, but was annoying;"

"under vehicle squeak which was found and repaired in a quick and efficient manner and the dealer was excellent."

"Over a short time, it started to squeak and rattle, especially in the rear compartment, but also in the suspension, which surprises me with a 4x4."

"When Appling the beaks sometimes there is a rattle coming from the rear. Dealer suggested it possibly was the jack in the spare tire component. Still have noise every now and then."

"The Summit is amazingly quiet, but mine developed a terrible howl about 6 months ago. They have worked on it ever since but can't fix it and their customer service person was awful. They have now agreed to exchange it for a new one."

"Air suspension started working intermittently and then failed completely. Took four visits to the dealer to actually get it corrected. After replacing fuses and "adjusting" the system, they finally replaced the compressor, which they determined had failed. No issues since the replacement of the compressor."

"Rear driver side shock/strut leaked and started squeeking."