The boxy-looking Kia Soul is a tall, front-wheel-drive wagon. Packing a lot of room into its modest footprint, the KIa affords easy access and a spacious rear seat. Handling is secure, aided by standard electronic stability control. The 2.0-liter engine brings average acceleration and 25 mpg overall, which isn't anything special. Controls are simple but interior fit and finish is basic.
There are 2 recalls on this vehicle. Learn More.


We expect the 2022 Soul will be less reliable than the average new car. This prediction is based on data from 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2011 Kia Soul has been recalled 2 times by NHTSA. View Recalls
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Overall Reliability Verdict
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Fuse blew for unknown reason causing car to stop operating. Fuse replaced. No more issues."

Anonymous, CT (2011 Kia Soul Exclaim 2.0-L 4 Cyl)
Exterior lights (other than headlights)

"Pre mature burnout of lamp"

Bob S., OH (2011 Kia Soul Base 1.6-L 4 Cyl)

"At one time I had 7 exterior lights out, including at least one headlight, the dealership did not charge me for their replacement, manager discretion"

Cindy M., WA (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

"The same tail light kept failing"

Anonymous, SD (2011 Kia Soul Exclaim)

"turn signal lights...when warm the clicking & lights speed up and then stop...first attempt to professionally fix failed...will repeat"

Ronald K., VA (2011 Kia Soul)

"I have had to replace many lightbulbs mostly in the last year and I wonder about the quality of the bulbs."

Anonymous, WI (2011 Kia Soul Base 2.0-L 4 Cyl)

"The check engine light has been on almost since the first day of purchase. I have had a dealership try to fix said problem, as of this date it has not been fixed"

Anonymous, IA (2011 Kia Soul Plus 1.6-L 4 Cyl)

"Rt headlight became intermittent and I would have to jiggle the connection. It finally quit working and I had to have the blub and connector replaced. Had work done by my private mechanic at a cost of $82"

Jack K., AZ (2011 Kia Soul Plus 2.0-L 4 Cyl)

"Since purchasing the car in 2012, my headlights have needed replacement at least once a year, at one time I had 7 exterior lights out, I'm not sure why the headlights have burned out so often, but it drives me crazy"

Cindy M., WA (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

"the high beam filaments in the headlights would blow out frequently and there was never a good explanation for it. The alternator and voltage regulator were even replaced, so we couldn't blame it on a voltage surge. Was there a wiring issue near the headlamps? on both sides of the car, that seems improbable. Finally, the passenger side lamp went dim but not out one morning, and the probable fixes ranged from an initial part at $360 to potential trail of fixes that could total $1500...… I traded the car that afternoon....."

Susan C., PA (2011 Kia Soul 2.0-L 4 Cyl)

"The headlights tend to go out every 4 or 5 months one at a time. They are replaced successfully but seem to go out when the potholes are the worst."

Anonymous, IN (2011 Kia Soul Unsure 1.6-L 4 Cyl)

"Very expensive to have replaced. Over $250 to replace two headlights and two parking lights."

Anonymous, OH (2011 Kia Soul Exclaim 1.6-L 4 Cyl)

"The horn works intermittently, and the dealer can't find the problem. It's been looked at three times"

Anonymous, WA (2011 Kia Soul Plus 2.0-L 4 Cyl)

"Horn failed, replacement is not loud"

Anonymous, MO (2011 Kia Soul Plus 2.0-L 4 Cyl)

"Sometimes it does not work"

Anonymous, UT (2011 Kia Soul Sport Unsure)

"The horn works intermittently, and has been troublesome for several years. The dealership has dragged their feet about fixing it. I took it to another repair shop and they said they would just replace it for about $165. The dealership never offered this option, only advised me to bring it in and leave it overnight. The horn doesn't operate if it's too cold, or too hot, or just right. Frustrating and unsafe."

Anonymous, CA (2011 Kia Soul Exclaim 1.6-L 4 Cyl)
Keyless entry

"The remote didn't always work right away and when it finally did we couldn't always get the engine started without using the key in the door first. The interior starting button is VERY sensitive to several items (door locks/door open ,transmission i"

Anonymous, VA (2011 Kia Soul Sport 2.0-L 4 Cyl)

"My key fob stopped working. I could only open the driver's side with the actual key, and open the doors with the controls in the door. This did not include the hatch, so having this feature break down was a huge pain. I'm out of town right now and do not have access to my repair records, but the cost to fixing the issue was more expensive than I thought it would be. But I went about 2 weeks and had to get it fixed because it was really inconvenient."

Brenda R., SK (2011 Kia Soul)

"Key fob key snapped in half. No replacement is available. Annoying."

Anonymous, (2011 Kia Soul Base Unsure)
USB port

"Doesn't pair with anything."

Anonymous, (2011 Kia Soul Base Unsure)
Warning lights

"from time to time, the dashboard would lose segments of the display, these would go out, sometimes for minutes, sometimes for days.... never could trace this either, as it was random, not related to weather, temps or any other pattern."

Susan C., PA (2011 Kia Soul 2.0-L 4 Cyl)


Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"The ABS light came on. I took it to my mechanic, who said to take it to a Kia dealer. The dealer fixed it for free because there was a recall notice on the problem"

John P., TN (2011 Kia Soul Plus 2.0-L 4 Cyl)

"rear wheel jam. Wasn't turning."

Marc C., QC (2011 Kia Soul 2.0-L 4 Cyl)

"The brakes made a horrible noise and it jerked every time you apply brakes."

Jessica H., MI (2011 Kia Soul Base 1.6-L 4 Cyl)
Master cylinder

"Lost fluid due to brake line failure"

Anonymous, NY (2011 Kia Soul Plus 1.6-L 4 Cyl)
Normal routine brake wear

"After more than 130,000 miles the original factory brakes needed to be replaced. It might just have been some of the pads, but after 8 years I thought it prudent to replace all four pads and rotors."

Anonymous, OH (2011 Kia Soul Base 1.6-L 4 Cyl)
Parking brake

"Some type of corrosion caused the parking brake to lock the left rear wheel up after parking. This happened several times. Then the right rear wheel had rotational noises. Parking brake Parts were replaced. Cost $300"

Anonymous, ON (2011 Kia Soul Base 1.6-L 4 Cyl)
Premature brake wear

"All brakes [rotors and pads] had to be replaced at about 35000km. This cost over $1000"

D N., NS (2011 Kia Soul Base 1.6-L 4 Cyl)

"front brake pads and rotors seemed to have worn much too prematurely"

Anonymous, ON (2011 Kia Soul 1.6-L 4 Cyl)

"Was told at a dealer service that the brakes needed repair and parts replaced. Total cost was over $1000.00. Mileage was only 55,000 k"

Anonymous, ON (2011 Kia Soul Exclaim 1.6-L 4 Cyl)

"The car had less than 19,000 miles and required the complete change out of all 4 rotors and break pads due to very badly pitted rotors and both front breaks stuck in the breaking postion. I had taken this to the dealer many times and was told it was because I was not driving it enough. Since the change I do not drive it any more than before and have not had the same issues at all. I had issues with the face of the rotors being pitted and looking very uneven since I got the car"

Anonymous, (2011 Kia Soul Exclaim 2.0-L 4 Cyl)
Pulsation or vibration

"Previous description covers it all."

Anonymous, CA (2011 Kia Soul Unsure Unsure)
Regular brake failure

"Brake line burst, lost brakes"

Anonymous, NY (2011 Kia Soul Plus 1.6-L 4 Cyl)

"A brake pad broke off and was jammed in a caliper and it caused it to freeze up the back tire from turning in reverse.had to have it towed and breaks replaced."

Anonymous, WI (2011 Kia Soul Base 2.0-L 4 Cyl)

"The rotors have to replied instead of being able to rotate them. The cost is expensive at about $400 to replace brakes and rotors."

Anonymous, OH (2011 Kia Soul Exclaim 1.6-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"The CD player had the same problem as the radio; it would be working normally, then the music would stop and there would be just a soft high pitched ringing sound."

Anonymous, SD (2011 Kia Soul)
Display screen goes blank

"Screen began to fade after about 1 minute of ignition. Finally became impossible to see in daylight"

Anonymous, NC (2011 Kia Soul Plus 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"Cannot connect to the music on my iPhone using the USB port"

Anonymous, FL (2011 Kia Soul Base 1.6-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"At times the phone would not pair with the Bluetooth. Required complete reset of phone and Bluetooth"

Anonymous, NC (2011 Kia Soul Plus 2.0-L 4 Cyl)

"I eventually was able to solve via Kia Soul Manual though the service people at 2 different dealerships were unable to fix the issue and told me it was a problem with my phone:( Apparently not as I persevered and after a couple of hours was able to connect with guidance from the manual given to me when I purchased the car. Resolved on my own. Disappointed Kia techs couldn't fix when obviously their manual helped me solve the problem!"

Anonymous, BC (2011 Kia Soul)

"One day the AM Band of the radio stopped working. Not a warranty item, so I'm living with it"

Glenn S., NJ (2011 Kia Soul Plus 2.0-L 4 Cyl)

"The amplifier section of the radio lost its rear channels, only the front speakers work"

Ronald B., CA (2011 Kia Soul Plus 2.0-L 4 Cyl)

"Radio would stop playing and just make a soft high pitched ringing sound. Sometimes it would come back on by itself, sometimes it wouldn't."

Anonymous, SD (2011 Kia Soul)

"rear speakers have degraded in quality over past couple of years. sound is distorted and barely usable"

Anonymous, CA (2011 Kia Soul Exclaim 1.6-L 4 Cyl)

"The subwoofer on the premium sound system failed. Was replaced by the dealer, but not under warranty. A second door speaker on passenger front has also failed. It is yet to be repaired"

Jeffrey B., OR (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

"Blown subwoofer. After market subwoofers would not fit space. Had to buy one from dealer that was 50% more expensive"

Anonymous, IL (2011 Kia Soul Plus 2.0-L 4 Cyl)
Steering wheel controls

"Was the cell phone and bluetooth issue.... manual guided me to solve the problem and button to initiate a call on the steering wheel suddenly worked."

Anonymous, BC (2011 Kia Soul)
Voice control commands

"Very difficult to get the bluetooth pairing to pick up voice commands"

Anonymous, CA (2011 Kia Soul Exclaim 1.6-L 4 Cyl)


Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Ball joint needed replaced to pass state inspection"

Anonymous, PA (2011 Kia Soul)


Bob A., NS (2011 Kia Soul Plus 2.0-L 4 Cyl)
Shocks or struts

"Both front springs broke"

Anonymous, NL (2011 Kia Soul Exclaim 2.0-L 4 Cyl)
Springs or torsion bars

"Right front and back spring broke within 6 months"

Anonymous, NL (2011 Kia Soul 2.0-L 4 Cyl)

"sway bar link replaced"

Patrick G., MI (2011 Kia Soul Plus 2.0-L 4 Cyl)

"A rattling noise started in January 2020, like something was loose in the front end. There was no noticeable difference in handling or steering. The rattling got progressively worse and then in May when I changed over from snow tires to summer tires there was a noticeable wobble at times. The car is currently at the dealer being repaired."

Anonymous, AB (2011 Kia Soul Exclaim 2.0-L 4 Cyl)
Tie rods

"tie rod ends loose, noisy, could have potentially caused loss of steering control"

Anonymous, PA (2011 Kia Soul 2.0-L 4 Cyl)
Wheel bearings

"The problem is that the streets and roads become so ridden with potholes that the light weight car and suspension and ball bearings have some serious damage by late winter each year. I believe that excessive jarring is what makes the headlights and tail lights got out too frequently. The damaged items are repaired easily but tend to be expensive."

Anonymous, IN (2011 Kia Soul Unsure 1.6-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"see the previous comment"

SUSn C., PA (2011 Kia Soul Sport 1.6-L 4 Cyl)
Squeaks or rattles

"the doors rattle when the temps change rapidly, and in extremely cold weather. i think the weatherstripping is not sufficient for the job. the dealer has adjusted the latch position on two of the doors and that helps for a while, then the issue comes"

SUSn C., PA (2011 Kia Soul Sport 1.6-L 4 Cyl)

"It's an odd rattle that happens only over 60 mph, and the dealer has never been able to fix it. It's not a high-pitched or annoying rattle, so it is easy to ignore"

Anonymous, FL (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

"Bushing between muffler/tailpipe wore out resulting in frequent & annoying knocks/rattle noises coming from rear passenger side area"

John J., OR (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"at about 165,000 the clutch stopped working adn the car had to be towed to the shop, total cost around $1000, including flywheel. clutch had been slipping for weeks but i, on the advice of my mechanic, choose to drive it as long as possible. only expense in 175,000 miles, so my total repair cost is about .4 cents per mile. i consider that extremely low cost"

Suzanne R., FL (2011 Kia Soul Base 1.6-L 4 Cyl)

"Depressing the clutch pedal all the way to the floor did not always prevent the car from moving. It could creep. In earlier standards you could sometimes adjust the clutch. Kia said it needs a new clutch and possibly a flywheel. The car is currently in the shop."

Anonymous, AB (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

"original clutch finally started to slip and needed replaced"

Anonymous, CO (2011 Kia Soul Base 1.6-L 4 Cyl)
Transmission rebuild or replacement

"3rd gear grinding when it was hot started about a year ago."

Anonymous, CO (2011 Kia Soul Base 1.6-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Inside door latch would not open the door"

Anonymous, OH (2011 Kia Soul)

"Defective part prevents sunroof from opening and closing"

Michael S., MO (2011 Kia Soul Plus 2.0-L 4 Cyl)

"Sunroof dropped in rear, driver-side corner causing it to leak and results in terrible wind noise."

Anonymous, IL (2011 Kia Soul Plus 2.0-L 4 Cyl)


Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Paint above windshield peeled off down to bare metal in a number of places."

Anonymous, IL (2011 Kia Soul Plus 2.0-L 4 Cyl)

"rust spots on tailgate. Numerous small surface rust spots on lower door panels"

Barry S., SK (2011 Kia Soul)

"paint quality poor. Many small rust spots showing up"

Anonymous, SK (2011 Kia Soul Plus 2.0-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"The water pump started squeaking and the bearings showed wear at 65K miles, the water pump was replaced under extended warranty"

Anonymous, FL (2011 Kia Soul Base 2.0-L 4 Cyl)

"Water Pump experienced symptoms of failure at 70,000 miles. It was replaced under my KIA wrap around warranty policy."

Steven C., FL (2011 Kia Soul Base 2.0-L 4 Cyl)


Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Started out with rattling, took it in to Tire Kingdom. Turned out to be related to the heat shield & exhaust system. The mechanic who worked on it had welding experience, brought in his own tools and went above and beyond to weld the piece needed. Very kind. No problems since (knock on wood)"

Anonymous, FL (2011 Kia Soul Base 1.6-L 4 Cyl)
Loose/rattling heat shield

"See previous comments which apply to both exhaust & heat shield"

Anonymous, FL (2011 Kia Soul Base 1.6-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Since I've had the car, it has intermittant issues accelerating quickly and it feels like the transmission doesn't catch properly. Dealer can find no problem: have done electronic "update", but I still have the shifting/accelerating issues. Otherwise, great car"

Bridget R., NY (2011 Kia Soul Plus 2.0-L 4 Cyl)
Slipping transmission

"car would not shift automatically during warm weather after being in traffic. Traction light would blink, car had to be shifted manually"

Lewis O., CA (2011 Kia Soul Plus 2.0-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"transmission would vibrate every morning until it warmed up"

Lewis O., CA (2011 Kia Soul Plus 2.0-L 4 Cyl)
Stability control (ESC)

"Entering a freeway on-ramp, engine raced and when I applied the brakes, the car became unstable, began to shake. Took only seconds to regain stability, but it was very frightening, as I did not want to stall and cause an accident. Took it to a KIA dealer and the problem was fixed. Has not recurred."

Anonymous, CA (2011 Kia Soul Unsure Unsure)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"Belts were worn out at 95000 k making a chirping noise"

Anonymous, ON (2011 Kia Soul Base 1.6-L 4 Cyl)
Problem(s) fueling the tank

"it started at the end of march, i had it fixed about two weeks later. the problem was a sensor in the gas evaporation system. the gas pump would constantly click off and the check engine light came on."

Anonymous, PA (2011 Kia Soul Plus 2.0-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The compressor intermittently takes 10-20 minutes to create cool air after starting. We live in Miami do it might be related to extreme heat and humidity"

Anonymous, FL (2011 Kia Soul Base 1.6-L 4 Cyl)
Blower (fan) motor

"The blower fan was intermittent for months, but we could not diagnose until it quit in November. Car was undriveable without a defroster. Was covered under KIA warranty (a six year old vehicle)"

Jeffrey B., OR (2011 Kia Soul Exclaim 2.0-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"this was the same problem previously commented on."

Anonymous, PA (2011 Kia Soul Plus 2.0-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

"Knock sensor needed to be replaced"

Anonymous, TX (2011 Kia Soul Base 1.6-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Timing belt or chain

"Dealer suggested replacement after 95000 k"

Anonymous, ON (2011 Kia Soul Base 1.6-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say


"Total failure. Replaced by dealer free. Still, it shouldn't have failed at all!"

Kerry V., MN (2011 Kia Soul Plus 2.0-L 4 Cyl)

Compare 2011 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Dec 29, 2014
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
What should you do:
Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
NHTSA CAMPAIGN ID Number: 14V822000
Potential Number of Units Affected: 95314
Apr 01, 2013
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
What should you do:
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
NHTSA CAMPAIGN ID Number: 13V114000
Potential Number of Units Affected: 980377
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