The tall and boxy Soul packs a lot of useful space into a modest footprint. While clearly aimed at the youth market, easy access makes it a viable choice for anyone who has trouble getting in and out of a car. The rear seat is roomy and handling is secure, but the ride is stiff and noise is apparent.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2013 Kia Soul has been recalled 2 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Water got into back up camera. Back up camera had to be replaced under warranty. There is a service bulletin out on this issue"

Robert R., BC (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Does not work off and on"

Anonymous, FL (2013 Kia Soul Plus 1.6-L 4 Cyl)

"camera failed to activate intermittently, was replaced by dealer, OK now"

Larry M., CA (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"The backup camera sometimes will not show up on the screen. Also, the camera cracked"

Anonymous, OH (2013 Kia Soul)

"Very Poor quality camera esp as compared to the excellent one in my Honda"

Anonymous, (2013 Kia Soul Base Unsure)

"Backup camera failed"

Anonymous, OH (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Viewing stopped working have not determined cause"

Anonymous, MA (2013 Kia Soul Exclaim 1.6-L 4 Cyl)

"The backup camera often no longer works."

Francis S., LA (2013 Kia Soul 2.0-L 4 Cyl)
Display screen freezes up

"Screen would lock up. Kia did replace under warranty"

Anonymous, BC (2013 Kia Soul)

"Sometimes the radio screen freezes and can't be changed. A CD can't be ejected, etc"

Anonymous, OH (2013 Kia Soul)
Display screen goes blank

"Back-up camera does not work"

Anonymous, TX (2013 Kia Soul Plus 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"USB port does not connect properly. I now have to plug iPod into power outlet and use an audio cable. (new radio is the fix and it costs too much)"

Anonymous, DE (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"Iphone has to be resynced quite often to play music. Not sure if it is the phone or unit"

Anonymous, BC (2013 Kia Soul)

"Pairing does not always work with iPhone. Repeated error messages"

Anonymous, IL (2013 Kia Soul Base 1.6-L 4 Cyl)
In-dash navigation system (GPS)

"Touch screen is difficult to type in directions"

Carl P., IL (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Screen acts up,doesn't respond to touching well.,click one area activates another"

Anonymous, LA (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"In dash GPS system has now been replaced since it was not functioning properly"

Anonymous, GA (2013 Kia Soul Exclaim 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Doesn't remember pairing"

Anonymous, LA (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"Sometimes works, sometimes doesn't - may be in the car expecting to hear calls, but then you can't, in addition, the voice sounds very muddled on the system when it does work"

Robert O., NY (2013 Kia Soul Exclaim 2.0-L 4 Cyl)
Radio

"Switches back and forth from HD Radio to normal, drives us nuts"

Anonymous, VA (2013 Kia Soul Plus 2.0-L 4 Cyl)

"No radio,cd"

Kay H., MO (2013 Kia Soul 1.6-L 4 Cyl)
Rear entertainment system (e.g., DVD player, rear screen)

"When there are large fluctuations in ambient temperature, the display for the back-up cam seems to either freeze up or just not show what the camera is showing. It can also flicker on and off, making using it for parking unreliable. I have mentioned it repeatedly to the dealership and they say they have been unable to reproduce it."

Anonymous, OR (2013 Kia Soul Exclaim 2.0-L 4 Cyl)
Steering wheel controls

"Steering wheel locks up when in park and cannnot turn it until I trigger the manual release."

Anonymous, NJ (2013 Kia Soul Exclaim 1.6-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Driver door black molding loose"

Anonymous, TX (2013 Kia Soul Plus 2.0-L 4 Cyl)

"After repainted, exterior trip was replaced with double sided tape and fell off"

Anonymous, PA (2013 Kia Soul Exclaim)

"Need to have side trim replaced, came loose"

Anonymous, WI (2013 Kia Soul Base 1.6-L 4 Cyl)
Loose interior trim or moldings

"The interior front door latches developed rough places that started to peel and scraped my hands."

Anonymous, WA (2013 Kia Soul Plus 2.0-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"Had roof and hood repainted. Insurance claim"

Robert R., BC (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Paint chips off easily even after new paint job on rocker panel"

Anonymous, PA (2013 Kia Soul Exclaim)

"paint chips very easy"

Scott E., WI (2013 Kia Soul Base 1.6-L 4 Cyl)

"Need to get car repainted this summer"

Anonymous, WI (2013 Kia Soul Base 1.6-L 4 Cyl)

"Paint fading and peeling."

Anonymous, CA (2013 Kia Soul Base 1.6-L 4 Cyl)

"The coating peels off on the door handles"

Anonymous, TX (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"Paint is flaking off of interior knobs and Kia refuses to cover under warranty since they say it is normal wear and tear despite the paint coming off in chunks."

Anonymous, WA (2013 Kia Soul Base 1.6-L 4 Cyl)

"It has rusting issues in the undercarriage, a 2013 is a fairly new car and shouldn't have those problems"

David A., NE (2013 Kia Soul Base 1.6-L 4 Cyl)

"The clear coat on the door handles and side mirrors is peeling"

Bob B., TX (2013 Kia Soul Exclaim 2.0-L 4 Cyl)
Rust

"Rust spots starting to appear on edges of trim and doors. Still not bad for a 2013"

Richard H., MI (2013 Kia Soul Base 1.6-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS light was on"

Anonymous, FL (2013 Kia Soul Plus 1.6-L 4 Cyl)

"When there is a light layer of snow or ice on the ground, when I press the brakes, there is a grinding noise and the brakes lock. My car will skid out of control. I have not had an accident so far. I have almost skid into heavy traffic often"

Anonymous, OH (2013 Kia Soul)

"ABS system does not function 100% of the time. As long as the driver is aware that they can't count on it and adjusts their braking accordingly it is fine. We are still happy with this vehicle."

Anonymous, CA (2013 Kia Soul Base 1.6-L 4 Cyl)
Normal routine brake wear

"normal wear"

George S., NC (2013 Kia Soul Base 1.6-L 4 Cyl)

"Brakes needed to be replaced, including calipers at around 65000 miles."

Simone K., FL (2013 Kia Soul Base 1.6-L 4 Cyl)
Premature brake wear

"Front breaks needs replacing at 45000. Dealership says this is common for Kia Soul from 40000 to 70000 miles"

Anonymous, MI (2013 Kia Soul Plus 2.0-L 4 Cyl)
Pulsation or vibration

"brakes are squishy and slow, were better a bit after getting repairs done, but soon had same problem again."

Anonymous, NC (2013 Kia Soul Base 1.6-L 4 Cyl)
Rotors

"Premature wear on rear rotors. However, this could be due to ceramic brake pads instead of semi-metallic."

Anonymous, IL (2013 Kia Soul Plus 2.0-L 4 Cyl)
Squeaking

"Mostly when I start and the brakes are wet, it does not happen any other time of the day"

Anonymous, (2013 Kia Soul Base Unsure)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Hard to explain, the steering is becomes difficult at highway speeds. The vehicle tends to slightly sway in the lane at times and oversteering easily occurs. Almost like the steering loosens up at higher speeds - takes more to turn the wheels. I thought it was an alignment issue at first but had it adjusted twice. Reported the issue to the dealer but they have been unable to resolve"

Michael L., TX (2013 Kia Soul Base 1.6-L 4 Cyl)

"Car drifts "slightly" to the right/curb on a nice road. Had it to the dealer twice mainly for this problem, alignment was checked, on the boarder line out,change a part. (tie rod I believe) Did little to improve. Had alignment checked approx year lat"

James K., PA (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"pulling to left. alignment fixed it"

Cameron W., ON (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Difficult to stay aligned in the front"

Anonymous, (2013 Kia Soul Base 1.6-L 4 Cyl)
Shocks or struts

"rough ride worst when hit pot holes or uneven pavement"

Martha F., FL (2013 Kia Soul Base 1.6-L 4 Cyl)
Steering linkage (includes rack and pinion)

"Make noise when making full turn"

Anonymous, CA (2013 Kia Soul Base 1.6-L 4 Cyl)
Steering wheel vibration

"Kia issued a recall for steering wheel noise. The dealer presumably fixed. The problem subsequently returned and requires an additioanal repair"

Anonymous, (2013 Kia Soul Exclaim 2.0-L 4 Cyl)
Tire wear is uneven

"It eats tires, defect in the t/rims"

Charles M., NC (2013 Kia Soul Plus 2.0-L 4 Cyl)
Wheel balance

"Alloy wheels are hard to balance"

Charles M., NC (2013 Kia Soul Plus 2.0-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"rear brake light failed,replaced small wiring harness"

Anonymous, (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Light bulbs burning out prematurely and frequently"

Luis R., IL (2013 Kia Soul Plus 2.0-L 4 Cyl)
Headlights

"one needed to be replaced"

Anonymous, OH (2013 Kia Soul Plus 2.0-L 4 Cyl)

"The headlights appear to fail fairly frequently"

Robert O., NY (2013 Kia Soul Exclaim 2.0-L 4 Cyl)
Horn

"Horn goes sounds by itself while the vehicle is parked."

Anonymous, CA (2013 Kia Soul Plus 2.0-L 4 Cyl)
Keyless entry

"Doors not locking must lock manually."

Anonymous, NJ (2013 Kia Soul Exclaim 1.6-L 4 Cyl)

"KEYLESS ENTRY REQUIRED REPLACEMENT OF A COMPONENT THAT CONTROLS ALL POWER WINDOWS AND DOOR LOCKS"

Dan C., BC (2013 Kia Soul Plus 2.0-L 4 Cyl)
Tire pressure monitor

"Tire pressure monitor was replaced when a tire was improperly removed"

George S., NC (2013 Kia Soul Base 1.6-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rattle under dash on passenger side"

Anonymous, CA (2013 Kia Soul Plus 2.0-L 4 Cyl)

"Brakes squeal when pressed. Only noticeable in confined areas like the garage"

Nancy S., OR (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"sounds like a vibration metallic rattle"

Richard D., AZ (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"The transmission when put into gear in cold weather will sometimes make a squeak and if the wind is just right the front end will rattle when driving"

Pamela F., WI (2013 Kia Soul Base 1.6-L 4 Cyl)

"Interior rattle; hard to find source. Has been going on for more than a year."

Anonymous, CA (2013 Kia Soul Plus 2.0-L 4 Cyl)
Wind noise

"This car was fairly quiet when first purchased in June 2014. It has developed a leak on the drivers side door. Whenever it is left in the rain, the drivers seatbelt is soaked. I brought it to the dealer twice so far for this same issue starting a m"

Stephanie T., MA (2013 Kia Soul Plus 2.0-L 4 Cyl)

"It sounds like a fan is running inside the car but it is the wind on the windshield I think"

Pamela F., WI (2013 Kia Soul Base 1.6-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"when shutting driver's side door it feels like something is not aligned properly. It shuts, but feels like it takes extra effort to do so."

David A., NE (2013 Kia Soul Base 1.6-L 4 Cyl)
Locks and latches

"Had a recall on the interior door latches repairs were maid at the next service."

W H., MA (2013 Kia Soul Plus 2.0-L 4 Cyl)
Mirrors

"the motors that rotate the mirror fails"

Anonymous, TX (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

"Drivers side exterior mirror separated from frame for no apparent reason. Had to be replaced."

Frank H., GA (2013 Kia Soul 1.6-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"O2 sensor replaced under warranty. Took 5 weeks for dealer to get part. gas mileage very bad during this period"

Steve H., ON (2013 Kia Soul Plus 2.0-L 4 Cyl)
Oil leaks

"Failed gasket replaced under warranty"

Anonymous, OH (2013 Kia Soul Base 1.6-L 4 Cyl)

"The engine started burning a fairly significant amount of oil after 100,000 miles"

Anonymous, (2013 Kia Soul Base 1.6-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"cooling became insufficient,replaced charging gas"

Anonymous, (2013 Kia Soul Plus 2.0-L 4 Cyl)
Condenser

"Condenser leaked and Kia refused to cover it under warranty since they said it was due to corrosion despite the condenser being made of aluminum which should not corrode"

Anonymous, WA (2013 Kia Soul Base 1.6-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Engine warning light goes off and on the last year. Took it to the dealer a couple times. Engine through a rod through the engine block. Repair would have been an engine replacement."

Anonymous, (2013 Kia Soul Base Unsure)

"Engine developed ticking sound and engine oil was black at 2000 km. Mechanic borascoped the cylinders and found excessive cylinder wear on #2,3,4 cylinders causing piston slap. No engine codes prior. Thinking back I did notice the engine oil light flicker briefly after engine was warmed up and ideling at stop sign. Oil light would flicker on for less than a second. Only when warmed up. Possible oil pump problem leading to poor lubrication at idle? Replaced with used engine."

John M., AB (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Car simply shut down while driving. Put my children and I in a dangerous situation."

Anonymous, (2013 Kia Soul Base 1.6-L 4 Cyl)

"Recently received a safety recall letter regarding the problem and I plan on contacting dealer for appointment."

Anonymous, FL (2013 Kia Soul Base 1.6-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Just out of the blue I left work and it wouldn't turn over. I would wait a while then try again. Finally after the fifth try it started. I got home but the next day it did the same thing. We were able to jump it so that it had enough power to drive to the dealership. With it being a newer car they didn't believe me and thought it was just the battery. We let the car sit for a few minutes and sure enough it didn't start. Luckily it was covered by my warranty but I still had to pay for a new battery as well."

Anonymous, MN (2013 Kia Soul Base 1.6-L 4 Cyl)
Battery (not hybrid or electric)

"factory battery lasted 24 months before it went bad and left me stranded!"

Anonymous, TX (2013 Kia Soul Exclaim 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission went out"

Anonymous, CA (2013 Kia Soul 1.6-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"Fule purge sensor went out, dealer said it was under recall, never got a notice, took twice at dealership to get resolved."

Pamela F., WI (2013 Kia Soul Base 1.6-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ENGINE, ENGINE AND ENGINE COOLING
Feb 22, 2019
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Summary:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
What should you do:
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V120000
Potential Number of Units Affected: 378967
STRUCTURE
Dec 29, 2014
A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Summary:
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
What should you do:
Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V822000
Potential Number of Units Affected: 95314
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