The Soul lives in that increasingly gray area between hatchbacks and SUVs. A boxy, upright design gives it abundant interior space and super-easy access. You sit up high in chairlike seats, surrounded by an ample glass area for good visibility. Overall, it feels like driving a small SUV, but one that's lower to the ground. But unlike a true SUV, the Soul is available only with front-wheel drive.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Soul will be less reliable than the average new car. This prediction is based on data from 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2015 Kia Soul has been recalled 5 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Camera quit working. Screen is blank."

Anonymous, ON (2015 Kia Soul Plus 2.0-L 4 Cyl)
CD player

"THERE IS NO CD PLAYER!"

Robert G., GA (2015 Kia Soul Plus 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"There is some sort of software glitch that causes the radio to jump around; just started. Apparently there is a software update that needs to be done, which we are doing next week"

Anonymous, CA (2015 Kia Soul Plus 1.6-L 4 Cyl)
In-dash navigation system (GPS)

"The Address screen on the nav system intermittently changes the state to MI. I am in CA, and have never taken the car to MI."

R M., CA (2015 Kia Soul)
Phone pairing (e.g., Bluetooth)

"Pairing contacts, recent calls, and saving favorites doesn't work well. Sometimes I can't initiate a call. Sometimes answering a call is wonky. KIA claims the iPhone is supported but there have been no UVO software updates. They just blame Apple"

Anonymous, MA (2015 Kia Soul Base 1.6-L 4 Cyl)

"System shows that the call is connected but call cannot be heard. Told the dealer 3 times. Unable to diagnose or fix. Happens to my iPhone and Android alike."

Anonymous, MD (2015 Kia Soul Plus 2.0-L 4 Cyl)
Radio

"The radio will change stations without request"

Anonymous, SD (2015 Kia Soul Plus 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"THE GROANING NOISE FROM THE BACK OF THE CAR OCCURS WHEN I DRIVE OVER A BUMP AT SLOW SPEEDS. THE DEALER {BULLDOG OF ATHENS) SAID THEY CAN NOT DETECT BUT THE DEALERSHIP SERVICE DEPT HAS NO BUMP OR UNEVEN SURFACE TO DRIVE IT ON"

Robert G., GA (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Intermittent rattle in steering wheel or dash. Techs have been unable to duplicate it during servicing"

Joy M., FL (2015 Kia Soul Exclaim 2.0-L 4 Cyl)

"noises from dash of car... seems like more on passenger side. noises show up after some driving. Noises may be more frequent when inside of car is warm"

Anonymous, OR (2015 Kia Soul Exclaim 2.0-L 4 Cyl)

"It’s not serious, rattles n squeaks in passenger dash. Makes me wonder what else might shake loose."

Anonymous, TN (2015 Kia Soul Base 1.6-L 4 Cyl)

"A rattle in the dash drives me nuts sometimes. I haven't talked to the dealer about it yet."

Anonymous, SD (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Squeaking Front suspension for 3 years"

Anonymous, CA (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Apparent rattle in rear of car. On test drives, mechanic couldn't hear it It is definitely there."

Anonymous, UT (2015 Kia Soul 1.6-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Faulty wheel speed sensor replaced under warranty"

Anonymous, CO (2015 Kia Soul Exclaim 2.0-L 4 Cyl)
Calipers

"Calipers were replaced simply due to the age of the car, and because new brake pads being replaced."

Anonymous, WA (2015 Kia Soul Plus 2.0-L 4 Cyl)
Normal routine brake wear

"Both the brake pads and the tires needed replacing."

Richard L., HI (2015 Kia Soul Base 1.6-L 4 Cyl)

"Front brake pads needed replacement. First time, since I purchased it in 2015."

Anonymous, WA (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Rear Brake Pads work out"

Wayne G., CT (2015 Kia Soul)
Premature brake wear

"The brakes had to be completely replaced front and back. I do 10 highway long trips a year and the rest is city driving. I have never had to replace brakes at 44000 km in 45 years of driving various cars."

Anonymous, ON (2015 Kia Soul Base 1.6-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Froze and wouldn't start"

Mark S., PA (2015 Kia Soul Base 2.0-L 4 Cyl)

"If the car is not driven every 3 or 4 days, the battery will go dead. the battery has already been replaced once by Kia but the problem persists."

Maurice L., MA (2015 Kia Soul Exclaim 2.0-L 4 Cyl)
Hybrid/electric battery replacement

"Problem with the charging system, vehicle will not hold his charge. Had to take it into the dealer 6 to 8 times. Still not working properly"

Anonymous, CA (2015 Kia Soul EV Electric)
Spark plugs or wires failure

"check engine light came on twice when engine seemed sluggish; 1st time had injector cleaning and used premium techron gasoline, 2nd time they replaced #3 spark plug and ignition coil"

Laurie T., TX (2015 Kia Soul Plus 2.0-L 4 Cyl)

"misfires"

Douglas W., OH (2015 Kia Soul Base 1.6-L 4 Cyl)
Starter

"Starter would only engage when Soul was jumped by another car"

Anonymous, MD (2015 Kia Soul Exclaim 2.0-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"The transmission allowed the engine to overrev. The valves got hit by the pistons. the car ran for 6 miles and then stopped."

Jacob N., MI (2015 Kia Soul Plus 2.0-L 4 Cyl)

"This Soul had performed flawlessly until the oil light came on backing out of the driveway at 60K. Car had been 100% serviced by the dealer. The Kia dealer has provided a rental while we wait for a new engine."

Anonymous, MD (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Complete engine failure caused by a bad block. Kia stood behind and replaced the engine at 95K miles without any cost to me."

Anonymous, MA (2015 Kia Soul Plus 2.0-L 4 Cyl)

"It started burning oil around 80K miles. The dealer had us bring it in every 1K to check the oil and change it. After 4 instances they told us it was burning too much oil and needed to be replaced. The engine replacment was covered under warranty, but we had to provide copies of any maintenance done outside the Kia dealer. Car was inoperable for 3 weeks. The new motor has 3/36 warranty."

Anonymous, (2015 Kia Soul Unsure 2.0-L 4 Cyl)

"Engine blew while my wife was backing out of the driveway. Kia honored their warranty and my wife was given a 2018 RAV4 to drive for 4 months while a short-block came by boat from Korea."

Anonymous, MD (2015 Kia Soul Plus 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"My check engine light kept coming on. The fuel sensors were malfunctioning. By the time I got around to getting the car fixed they issued a recall. The catalytic converter was damaged due to high temperature exhaust. A dealer replaced the catalytic converter for free (under recall) and the engine computer was reset to avoid the high temp exhaust in future (per the recommendations of the recall.)"

Anonymous, (2015 Kia Soul Base 1.6-L 4 Cyl)

"Engine was idling rough. Catalytic converter was replaced because of a recall. Repair took 4 weeks at the dealership."

Anonymous, KY (2015 Kia Soul Base 1.6-L 4 Cyl)

"My check engine light kept coming on indicating problems with catalytic converter. A mechanic suggested that inferior quality gas had been the problem. I ran a CataClean fuel additive through my engine 6 times at $25 each over the course of a year. Usually the check engine light went off. Then it would come on later. Eventually a recall was issued. The sensors on the exhaust system allowed the temperatures of the exhaust system to be too high, which damaged catalytic converters. I had to go to the dealership for a new catalytic converter and reprogramming of the sensors. I had to make 3 trips to the dealership. The service manager had trouble getting the parts. Their online scheduler service would robocall me, text me AND email me with appointment reminders. In the meantime the service manager would not do his job and confirm the parts were in stock and override the robocalls, text and emails. All of the dealerships investment in automating the scheduling process were a total waste because they don't get the humans in service to talk to the humans in parts/inventory. I was very disappointed in the way the dealership treated me for this recall. I am relieved to know that I didn't cause the problem using cheap gas. I am grateful that KIA replaced the $1400 catalytic converter."

David W., (2015 Kia Soul Base 1.6-L 4 Cyl)

"Repair was quite expensive ($1200) and I priced it around at a number of different shops"

Kevin S., WI (2015 Kia Soul Base 1.6-L 4 Cyl)
Other/unsure

"UVO /iPhone pairing is an intermittent problem. Sometime I can't make calls, stream music, use GPS with iPhone. Taken to 2 dealers. No software update or malfunction. Blame Apple. Tried connecting with iPhone 5, 6, 6+ wired & wireless.OS 7, 8.0-8.3"

Anonymous, MA (2015 Kia Soul Base 1.6-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"Failure of the Level 2 charging system. Took several days to diagnose and repair, but was covered by warranty"

Anonymous, CA (2015 Kia Soul EV Electric)

"Charging unit failure"

Anonymous, NC (2015 Kia Soul EV Electric)

"A small control component burned out. KIA immediately replaced it at no charge"

William A., AL (2015 Kia Soul Base 1.6-L 4 Cyl)
Traction control

"This has been a problem with every Kia I have owned. In the winter when there is a thin amount of snow or sleet on the ground, when I try to brake, the wheels seem to lock and the car skids. This is not a problem with more than an inch of snow"

Anonymous, OH (2015 Kia Soul)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"A car hit my car. Had it repaired at a local body shop."

Bart L., NJ (2015 Kia Soul Plus 2.0-L 4 Cyl)
Heated or cooled seat controls

"The drivers side a/c seat control switch had to be replaced"

Anonymous, AB (2015 Kia Soul Plus 2.0-L 4 Cyl)
Locks and latches

"gas tank latch broke and dealer refused to fix it even though the car is under waranty"

Anonymous, ON (2015 Kia Soul Plus)

"latch to hold trunk in open position"

William T., TX (2015 Kia Soul Base 1.6-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"one driving light failed within one month"

Chris D., CA (2015 Kia Soul Exclaim 2.0-L 4 Cyl)
Remote engine starter

"Remote starter failed due to unspecified electrical drain that depleted the battery."

Michael F., CA (2015 Kia Soul Plus 2.0-L 4 Cyl)
USB port

"usb ports have stopped working intermittently but dealer can't pinpiont the problem"

Juli R., OH (2015 Kia Soul)
Warning lights

"Keep getting battery discharge warning when engine off and at times when driving"

Anonymous, CA (2015 Kia Soul Plus 2.0-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Scraped cabinet knob backing out of my garage and tore loose half of right front fender and part of grill and front bumper cover. All of this from catching lip of fender on knob the size of quarter."

Roger G., MN (2015 Kia Soul 1.6-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"Some small chips on side panel, one side (passenger)"

Janet P., MI (2015 Kia Soul EV 2.0-L 4 Cyl)

"Faded rear bumper and runner trim from date of purchase"

Anonymous, RI (2015 Kia Soul Base 1.6-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"ENGINE OIL PAN GASKET LEAK. IT STARTED IN THE 4TH YEAR. IT WAS FIXED IMMEDIATELY"

Anonymous, BC (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Used over 2 litres of oil within a 2500 km period. Excessive use of engine oil."

Anonymous, ON (2015 Kia Soul Plus 2.0-L 4 Cyl)
Problem(s) fueling the tank

"Had issue filling tank, took to dealer, $400 later, gas cap, 3 different assorted vents, and a tank of gas later fixed. not happy."

Anonymous, TN (2015 Kia Soul Plus 2.0-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"The blower motor operation was intermittent. It would stop working for about 2 hrs at a time while driving on the highway. It would then start again without notice or intervention."

Anonymous, FL (2015 Kia Soul Exclaim 2.0-L 4 Cyl)
Heater system

"On occasion, the fan blows very warm air, even when set to the coldest setting and its cool outside. I have to switch on the A/C and then go back to the fan setting and it seems to correct itself after that."

Ian D., CA (2015 Kia Soul Plus 2.0-L 4 Cyl)
Refrigerant leaks

"When turned on, the Climate Control system was not providing cold air through any of the vents. I took it to the dealer who diagnosed it as low refrigerant. It must have leaked out as I had the car serviced only a few months ago. The source of the leak was not identified."

Anonymous, FL (2015 Kia Soul Exclaim 2.0-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"An emission recirculation valve was stuck in the open position"

Anonymous, NY (2015 Kia Soul Plus 2.0-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

"The engine light has come on 4 times in the last 2 months. The fuel tank air pressure sensor has be determined the cause. The 1st 2 times, the dealer garage just reset it and sent me on. The 3rd time they replaced it. The engine light is back on"

Michael M., FL (2015 Kia Soul Plus 2.0-L 4 Cyl)

"Check engine light. Replaced fuel cap and cleared engine light code resolved the problem."

Anonymous, SC (2015 Kia Soul Plus 2.0-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Steering wheel vibration

"We live in ND and each of the past two winters ice has built up in the front wheel wells. This causes to car to shake and buck at moderate speed and above. The effect is similar to a bad wheel bearing. Dealership charged us $100 to de-ice them instead of just taking it through a car wash"

Anonymous, ND (2015 Kia Soul Exclaim 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"The car would not engage in first gear. It would reverse with no problem. Kia towed it in and determined that the transmission was defective. The company replaced it at no cost to me."

Anonymous, CA (2015 Kia Soul)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ENGINE
Dec 02, 2020
An engine compartment fire increases the risk of injury.
Summary:
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
What should you do:
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V750000
Potential Number of Units Affected: 294756
ELECTRICAL SYSTEM, POWER TRAIN
Jul 02, 2020
Unintended vehicle movement can increase the risk of a crash.
Summary:
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
What should you do:
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V389000
Potential Number of Units Affected: 3714
ENGINE, ENGINE AND ENGINE COOLING
Feb 22, 2019
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Summary:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
What should you do:
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V120000
Potential Number of Units Affected: 378967
STEERING
Sep 29, 2017
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Summary:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
What should you do:
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V608000
Potential Number of Units Affected: 342381
VEHICLE SPEED CONTROL
Mar 02, 2015
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Summary:
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
What should you do:
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V123000
Potential Number of Units Affected: 208858
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