In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"CD player scratched discs"
Anonymous, FL (2014 Lexus IS 350 F Sport 3.5-L V6)"Infotainment system failed continually"
Anonymous, VA (2014 Lexus IS 250 3.5-L V6)"When the problem occurred none of the infotainment system worked, this includes NAV, radio controls, and voice commands. To clear the condition I had to park the car, turn it off for a few minutes, and then restart the car. After the problem occurred a 2nd time Lexus replaced the infotainment system."
Anonymous, WA (2014 Lexus IS 350 F Sport 3.5-L V6)"The radio stations display on the infotainment screen and when trying the change the station using either the "mouse" or the steering wheel buttons the screen "jams" consistently (at least once a day) and you cannot change the radio station"
Sharon B., MD (2014 Lexus IS 250)"Display screen freezes, the only fix is to turn off ignition and restart. The system also rebooted on it own several times. Sytem software was updated at one year service and hasn't returned"
Marty B., NV (2014 Lexus IS 350 F Sport 3.5-L V6)"Sometimes the display will go blank and radio controls will not allow to change stations. I need to stop car, turn off the car and restart"
Anonymous, CA (2014 Lexus IS 250 2.5-L V6)"Screen would freeze mainly during navigation. Screen would also lose functions and zoom all the way out on its own at times"
Timothy H., CO (2014 Lexus IS 350 F Sport 3.5-L V6)"system would re-boot or freeze at random"
Robert L., ON (2014 Lexus IS 350 F Sport 3.5-L V6)"The car battery was dead. After a jump-start, the display screen was blank. The dealer had the car for a week and still has not fixed it."
Anonymous, TX (2014 Lexus IS 250.0 2.5-L V6)"The entertainment/NAV system often 'reboots' itself for no reason. It's not a major issue as everything seems to continue on as if nothing happened. But it does take about 60-90 seconds to recycle itself"
Thomas K., FL (2014 Lexus IS 350 F Sport 2.5-L V6)"Display screen would go blank for no reason while driving. It took Lexus about a year after I started complaining to admit there was a problem. They replaced a computer chip, the problem seems to be solved"
David A., NM (2014 Lexus IS 350 3.5-L V6)"system would go blank, re-boot or freeze"
Robert L., ON (2014 Lexus IS 350 F Sport 3.5-L V6)"Sometimes the music from my smart phone does not play or only plays from the driver side speaker."
Anonymous, HI (2014 Lexus IS 250.0 2.5-L V6)"When iPhone is plugged in through USB cable, the sound from the phone is supposed to transmit through the car's speaker system. Instead, there is no sound from the phone at all, either through the phone speakers or the car's system speakers. In order to use voice GPS in the car, I have to leave my phone unplugged, which causes the phone battery to support GPS, which drains the phone battery within a few hours."
Anonymous, NC (2014 Lexus IS 250.0 2.5-L V6)"same as previous problem"
Anonymous, AL (2014 Lexus IS 350 F Sport 3.5-L V6)"update to navigation are way behind"
Anonymous, CA (2014 Lexus IS 3.5-L V6)"The navigation and entertainment system failed and had to be replaced. It was out of warranty but the factory covered over half anyway. The replacement system works great."
Anonymous, WA (2014 Lexus IS 250.0 2.5-L V6)"Nav freezes and reboots itself. Software update at one year service appears to have fixed the problem"
Marty B., NV (2014 Lexus IS 350 F Sport 3.5-L V6)"traffic info is unreliable. navigation can't direct around traffic since info is wrong. sometimes doesn't recognize where i am. Cant subscribe to satellite traffic. only able to get their faulty traffic. HORRIBLE!"
Anonymous, CA (2014 Lexus IS 350)"Message indicates there is a problem with Bluetooth. System will not recognize any Bluetooth device."
Anonymous, NC (2014 Lexus IS 250.0 2.5-L V6)"Connecting the iPhone with Bluetooth and charging cable at the same time cuases problems with the audio system"
Anonymous, AL (2014 Lexus IS 350 F Sport 3.5-L V6)"Remote 'mouse' would not change stations."
Anonymous, AZ (2014 Lexus IS 350.0 3.5-L V6)"hard to use voice command on their navigation, The stick to move around electronic system is very difficult to use--though this probably belongs in some other comment box--please put it where it gets counted as a big complaint"
Anonymous, CA (2014 Lexus IS 350)
"There was an imperfection in the back up camera. The Lexus dealership initially said this was 'normal'. It took two trips to get it replaced"
Anonymous, FL (2014 Lexus IS 250 2.5-L V6)