The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service. The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC standard from 2001. Head protection air bags standard from 2004.
Road Test

The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service.

The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well. The RX 350 yielded an overall fuel economy of 21 mpg -- not too bad considering its size and performance. There is also a hybrid version which gets 26 mpg overall. The hybrid comes with a good performing CVT (continuously variable transmission). It can also propel itself on electric power alone at low speeds.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • CVT
Engines Available
  • 3.5-liter V6 (275 hp)
  • 3.5-liter V6 hybrid (295 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"Within the past 6 months I've had to replace a major portion of the Power Steering system $1400 and then $3400 on various steering fluid leak related issues with differential, pinion and trans fluids. There are more pending bushing repairs coming that will be another $2000 or more. Very disapointing"

David S., IL (2011 Lexus RX 350 3.5-L V6)
Shocks or struts

"Two shocks are beginning to leak and showing signs of wear. Will have to replace all four shock absorbers"

Anonymous, CO (2011 Lexus RX 350 3.5-L V6)

"Struts/shocks are too stiff for this type of vehicle. The suspension seems set up for off road use or for towing which is not the purpose for which we purchased the vehicle. Contemporary pickups ride better that does this 2011 RX350"

Robert R., TX (2011 Lexus RX 350 3.5-L V6)

"Leaking rear shocks"

Sergey S., NY (2011 Lexus RX 350 3.5-L V6)

"Rear shocks replaced at 78000 miles; first time anything on the car (except tires) needed replacement"

Michael G., CT (2011 Lexus RX 350 3.5-L V6)

"Rear struts were found leaking at the 30k mile service. They were later replaced by Lexus under warranty"

Alan P., CO (2011 Lexus RX 450h 3.5-L V6 hybrid)

"shocks were leaking oil"

Anonymous, OR (2011 Lexus RX)

"Rear struts began leaking, required replacement. Sway bar links also needed replacing"

Anonymous, VA (2011 Lexus RX 350 3.5-L V6)

"Dealer diagnosis the rear shocks are failing. They were replaced for free"

Steven S., CA (2011 Lexus RX 350 3.5-L V6)

"Warranty item"

Anonymous, NC (2011 Lexus RX 350 3.5-L V6)

"Rear shocks replaced under warranty due to minor fluid leakage - approx 50000 miles"

Anonymous, KS (2011 Lexus RX 350 3.5-L V6)

"one rear shock was bad. Dealer replaced under warranty"

Anonymous, TN (2011 Lexus RX 350 3.5-L V6)

"Had to replace my shock absorbers at just over 60000 miles"

Anonymous, GA (2011 Lexus RX 350 3.5-L V6)

"The great soft ride feature was lost. I mentioned this to the dealer and they had in fact had several issues on this model. It was repaired w/o charge"

Chris V., MO (2011 Lexus RX 450h 3.5-L V6 hybrid)

"car rides rough, had 1 shock replaced, still rides rough"

Jack D., FL (2011 Lexus RX 350 3.5-L V6)

"shocks leaking, known problem lexus replaced"

Anonymous, NC (2011 Lexus RX 350 3.5-L V6)
Steering linkage (includes rack and pinion)

"Boot on the axle joint is beginning to leak"

Anonymous, CO (2011 Lexus RX 350 3.5-L V6)

"Rattle in steering column assembly. Required new steering column"

Anonymous, MS (2011 Lexus RX 350 3.5-L V6)
Wheel bearings

"Left front wheel bearing failed. Drive 2500 miles with the noise not knowing what it was. Fortunately, it did not do more damage than the bearing itself"

Alec B., TX (2011 Lexus RX 350 3.5-L V6)

"They discovered it during routine maintenance with a stethoscope. It was covered under my extended warranty"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)

"Left Front, (Driver's Side), wheel bearing failed, the first for any of the five (5) Lexus vehicles I own or have owned since 1997"

William F., CO (2011 Lexus RX 450h 3.5-L V6 hybrid)
Electronic or air suspension

"when I made a right turn, I heard my suspension make noises. It only happened in the winter. Dealer couldn't identify the problem in Spring"

Anonymous, CT (2011 Lexus RX 350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Rain entered from outside compartment to soak the flooring"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)
Squeaks or rattles

"The under-carriage protection mat (cover) is loose and wind is causing a major rattle when the vehicle exceeds 60 mph"

Anonymous, FL (2011 Lexus RX 350 3.5-L V6)

"Various squeaks and rattles. One in the driver's side door the dealer could not repair"

Anonymous, MS (2011 Lexus RX 350 3.5-L V6)

"NORMAL AUTO AGING IN A CAR THAT DRIVES THE STREETS OF NYC"

Roy S., NY (2011 Lexus RX 350 3.5-L V6)

"sounds like a rattle when low RPMs in 2 gear"

Jeff C., AL (2011 Lexus RX 350 3.5-L V6)

"Rattle in front dash right side"

Anonymous, NC (2011 Lexus RX 350 3.5-L V6)

"Permanent rattle somewhere in underneath the car"

Marvin L., OK (2011 Lexus RX 350 3.5-L V6)

"Rear storage area cover and the blower fan on the climate control. The fan is annoying on low"

Greg S., KS (2011 Lexus RX 350 3.5-L V6)

"Loud rattle coming from behind center dash. It drives me crazy. I am getting rid of this car because of this issue"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)

"Steering wheel rod was replaced due to squeaking noise while turning steering wheel"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)

"Here is a great deal of noise coming from the trunk of the car. The trim around the rear window Seems to be where he's coming from. If not then able to find the noise or to resolve the issue"

Anonymous, DE (2011 Lexus RX 350 3.5-L V6)

"Steering column and glove box rattled so much I almost returned this car"

Joe T., CT (2011 Lexus RX 350 3.5-L V6)
Wind noise

"Wind noise from driver's door since it was new"

Andy E., MA (2011 Lexus RX 350 3.5-L V6)

"You can hear the wind while driving"

Peter E., MI (2011 Lexus RX 350 Unsure)

"Alot of windnoise and should not be in a Lexus"

Anonymous, FL (2011 Lexus RX 350 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

"GPS system was slow to respond. Accuracy was not good away from main roads"

Larry A., IN (2011 Lexus RX 350 3.5-L V6)

"When the radio goes out you lose your nav system also"

Richard J., CA (2011 Lexus RX 350 3.5-L V6)

"selecting a destination is a challenge.Shuts down and available passenger cannot operate; controls are awkward and not easy to operate"

Raymond C., NY (2011 Lexus RX 350 3.5-L V6)

"Difficulty with iPhone connection, and with accurate directions to a destination"

Anonymous, TX (2011 Lexus RX 350 3.5-L V6)
Voice control commands

"the system does not get the name correct 2 out of 5 times. It pairs and unpairs frequently. It can take up to 15 seconds for voice activation to make a phone call will respond. It has too many voice prompts to go through to make one call"

Anonymous, MA (2011 Lexus RX 350 3.5-L V6)

"it's terrible and out dated"

Anonymous, FL (2011 Lexus RX 350 3.5-L V6)

"Audio system turns on/off sporadically when accelerating or decelerating strongly, when hitting a bump, when touching the panel, or for no reason at all"

Dave B., CA (2011 Lexus RX 350 3.5-L V6)

"Will not take in CD"

Anonymous, SC (2011 Lexus RX 350 3.5-L V6)
Display screen freezes up

"The screen is hard to read, cue to glare and something if wrong, as it won't show any functions, except the map"

Anonymous, CA (2011 Lexus RX 450h 3.5-L V6 hybrid)
Phone pairing (e.g., Bluetooth)

"Bluetooth was shorting out remainder ,of audio system including radio, CD player, satellite radio. Entire audio system replaced"

Anonymous, MS (2011 Lexus RX 350 3.5-L V6)

"Cost me 1000.00 dollars to replace the radio, which effected the nav system an all audio. Happens on a trip and I had to drive1400 miles in silence. My last Lexus I'll own"

Richard J., CA (2011 Lexus RX 350 3.5-L V6)

"difficult to change stations or enter stations, not intuitive; radio exceptionally poor quality; tire air pressure does not identify the culprit--difficult t find the offender. Same for 2014 CT 200"

Raymond C., NY (2011 Lexus RX 350 3.5-L V6)

"Antenna was faulty"

Anonymous, WY (2011 Lexus RX 350 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Paint is very easily chipped by rocks. Car driven on city streets exclusively but has 50 to 60 paint chips in the hood and front bumper"

Anonymous, FL (2011 Lexus RX 350 3.5-L V6)
Rust

"Rust spots on rear hatch back door"

Anonymous, ON (2011 Lexus RX 350 3.5-L V6)

"tailgate rusting"

Leslie K., MB (2011 Lexus RX 350 3.5-L V6)

"Rust under the Lexus insignia on rear hatch; Repaired under warrenty"

Alan G., PA (2011 Lexus RX 350 3.5-L V6)

"Trim on door has rust spots"

Tom H., WA (2011 Lexus RX 350 3.5-L V6)

"rust started to appear in the rear hatch door, first around the license plate then at the bottom of the door. Told that it was a common problem in the model year by dealer. Both times had to be repaired under warranty"

Anonymous, ON (2011 Lexus RX 350 3.5-L V6)

"There was a loose piece of trim and it was fixed without incident"

Anonymous, TX (2011 Lexus RX 350 3.5-L V6)

"rubber trim on top of roof came off in a car wash and Lexus wants over $200 to glue it down. Stupid on their part"

Joe T., CT (2011 Lexus RX 350 3.5-L V6)

"left rear quarter panel came loose at front. Added a screw and fixed problem"

Robert K., MO (2011 Lexus RX 350 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Alternator and the battery went all of a sudden no warning"

Anonymous, RI (2011 Lexus RX 450h 3.5-L V6)
Electronic ignition

"Random loss of power and rough idle. Never able to find cause"

Anonymous, WI (2011 Lexus RX 350 3.5-L V6)

"one ignition coil broke and needed to be replaced"

Dan M., CO (2011 Lexus RX 350 3.5-L V6)
Engine harness

"Rodents got into the wiring harness and chewed the wires to the tune of $10,000 (insurance covered)"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)
Hybrid/electric system and battery (excluding replacement)

"Hybrid system failure (inverter failure) caused the car to overheat and break down on the beltway, even though had plenty of fuel"

Anonymous, MD (2011 Lexus RX 450h 3.5-L V6 hybrid)

"The vehicles MPG has steadily dropped after the first two years of operations, from avg 30 to 27 MPG. The company tried to figure it out, couldn't and basically told me to live with it. My research points to increased charging due to a bad battery"

Anonymous, CA (2011 Lexus RX 450h 3.5-L V6 hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Sunroof

"Sunroof windshield often rattles and I have to open the roof and bounce it to get it to stop"

Andy E., MA (2011 Lexus RX 350 3.5-L V6)
Tailgate, hatch or trunk

"parking lot...someone ran into my trunk and left"

Anonymous, FL (2011 Lexus RX 350 3.5-L V6)

"Window cracked within a couple months of purchase, not sure how it occurred"

Anonymous, GA (2011 Lexus RX 350 3.5-L V6)
Locks and latches

"The hydraulic lifts on the front hood failed. would not hold hood up. dealer replaced at no charge"

Robert K., MO (2011 Lexus RX 350 3.5-L V6)
Seat belts

"When adjusting the seats, there is a very severe and distinct noice. Not sure if it's the seats or the seat belts"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Seems to have more brake issue, irregular brake wear, causing bumpy feeling when applying brakes"

Anonymous, ON (2011 Lexus RX 350 3.5-L V6)

"Within the first 28,000 miles I was already replacing brake pads. This seems early and there are numerous reports of other consumers having the same accellerated brake wear. This trend has continued throughout the life of the vehicle both front and rear brakes wearing in what I would consider faster than normal, particularly since we aren't aggressive brakers"

David S., IL (2011 Lexus RX 350 3.5-L V6)

"front brakes replaced at 19000"

Anonymous, NY (2011 Lexus RX 350 3.5-L V6)
Normal routine brake wear

"Normal wear. The car had over 50000 miles on its 1st set of brakes"

Terry F., TX (2011 Lexus RX 350 3.5-L V6)

"Our breaks needed to be replaced after 3 years (less than 30,000 miles) Took it to a reputable place for replacement. The Lexus dealer said that because Lexus parts were not used, we had to pay $2,000 for repairs"

Anonymous, CA (2011 Lexus RX 350 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"Automatic dimming/brightness feature does not work"

Marvin L., OK (2011 Lexus RX 350 3.5-L V6)
Wiper motor or washer

"Comes on when it's not raining, but there is humidity in the air but won't turn on for a minute or two when it's actually raining"

Anonymous, NY (2011 Lexus RX 350 3.5-L V6)

"The wipers may come on with detecting any water or rain"

Lynard C., LA (2011 Lexus RX 350 3.5-L V6)
Exterior lights (other than headlights)

"Tail light burned out---they replaced under warranty"

Gene J., GA (2011 Lexus RX 350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"rubber oil cooler hose burst. covered by lexus"

Michael D., NJ (2011 Lexus RX 350 3.5-L V6)

"Slow oil leak around timing chain cover. $3400 estimated repair cost per Lexus"

Anonymous, NM (2011 Lexus RX 350 3.5-L V6)

"oil leak around timing chain cover"

John V., AZ (2011 Lexus RX 350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"In below freezing weather, A/C must be manually turned off to get any heat on our feet. Generally, the ducts put out cold air until the temp is stepped up and then all of a sudden the air is very warm. Lexus has tried unsuccessfully to fix the prob"

B G., WA (2011 Lexus RX 450h 3.5-L V6 hybrid)
Evaporator

"Mold due to inherent design flaw in system"

Thomas S., IL (2011 Lexus RX 350 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

"Overheating related to inverter failure"

Anonymous, MD (2011 Lexus RX 450h 3.5-L V6 hybrid)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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