Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with good reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC standard from 2001. Head protection air bags standard from 2004.
Road Test

Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with good reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.

The 3.5-liter V6 in the RX 350, coupled with an eight-speed automatic, has the smooth and ample power delivery that you expect in a premium SUV. The hybrid version offers added boost and better fuel economy, as it combines the one-two punch of the gas engine and electric drive.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
  • CVT
Engines Available
  • 3.5-liter V6 hybrid (308 hp)
  • 3.5-liter V6 (295 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Wind and tire noise"

Anonymous, VA (2019 Lexus RX 350.0 3.5-L V6)
Squeaks or rattles

"Motor makes lots of noise when at a stop. The dealer says it is normal. Can't be normal. The rattles/noises are in the interior. Squeaking in arm rest between front seats."

Anonymous, (2019 Lexus RX 3.5-L V6)

"Squeak from passenger door next to side mirror on certain road surfaces and a certain surfaces. Started about 12 months after delivery, and was resolved by dealership."

Anonymous, TX (2019 Lexus RX 3.5-L V6)

"Driver door panel rattled but was replaced for free"

Anonymous, ON (2019 Lexus RX 3.5-L V6)

"sounds like unfastened plastic rubbing or vibrating in dash near windshield"

Anonymous, TX (2019 Lexus RX 3.5-L V6)

"The dashboard rattles and squeaks. It has done it since new. The quality of the interior of this car compares to a much less expensive vehicle."

Anonymous, MI (2019 Lexus RX 3.5-L V6)

"Started about 1000 miles ago. Slight rattle in instrument panel. Occurs occasionally. Have not attempted to have it corrected."

Anonymous, TX (2019 Lexus RX 3.5-L V6)

"Slight squeak behind dashboard. Dealer fixed it under warranty."

Anonymous, LA (2019 Lexus RX 450h 3.5-L V6 hybrid)
Wind noise

"The 2019 RX 350 is louder than the 2009 RX 350 which I owned previously. Perhaps this is due to the thinner outer materials."

Anonymous, CA (2019 Lexus RX 3.5-L V6)

"Wind noise and tire noise"

Anonymous, VA (2019 Lexus RX 350.0 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Water intrusion that causes a "blurred" image on the screen"

Anonymous, CA (2019 Lexus RX 3.5-L V6)
CD player

"The CD player stopped functioning somewhere about the 5000 miles. The dealer experience was awful. Lack of coordination between service personal, inability to have the loaner available, Man-splaining to my wife. Following the service all the personalized settings for the entertainment system needed to be reset. When we took delivery of the vehicle, they provided that as the delivery service. This time we had to do it ourselves and it took some time getting it done"

Anonymous, CA (2019 Lexus RX 3.5-L V6)

"Would not play CDs"

Kurt W., CA (2019 Lexus RX 450h 3.5-L V6 hybrid)
Display screen goes blank

"At least 6 times the screen has gone blank. All times but one it turned back on. One time I had to pullover, turn the car off, then turn it back on to get the screen to work."

Anonymous, TN (2019 Lexus RX 3.5-L V6)

"Infotainment screen would go all pink, then white, then blank, then reboot. Dealer replaced radio and had car in the shop for some 9 days. There were other problems too. Poor gas mileage and vibration esp. in ECO mode. Resolution was to not drive car in ECO mode. OEM tires had to be replaced at 16,700 miles."

Anonymous, (2019 Lexus RX 450h 3.5-L V6 hybrid)
In-dash navigation system (GPS)

"poor directions"

Anonymous, IN (2019 Lexus RX 3.5-L V6)

"GPS system usually does not work."

Anonymous, CA (2019 Lexus RX 350.0 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Vehicle is equipped with Lexus enform for remote car start, remote door lock, and vehicle location. These features only work about 20 percent of the time."

Anonymous, CA (2019 Lexus RX 350.0 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"While driving, (mileage was 251), Vehicle notification system told me to take it to service immediately. Fuel pump had a short circuit and was replaced. Took about one week to complete job."

Anonymous, TX (2019 Lexus RX Unsure 3.5-L V6 hybrid)
Fuel pump

"Rx350 recalled by mfr due to faulty pump which may quit anytime. Am advised to garage vehicle til repaired. Haven't driven in 3mos."

Anonymous, FL (2019 Lexus RX 3.5-L V6)

"Reported as a potential problem. Am awaiting instructions from servicing as to what to do and when they will have it under control."

Anonymous, FL (2019 Lexus RX 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Not sure. Warning light came on. Dealer replaced transmission."

Anonymous, FL (2019 Lexus RX 3.5-L V6)

"In the first 300 miles the transmission was not performing as expected. Took it to Lexus and they replaced the transmission. No further problems after replacement."

Anonymous, (2019 Lexus RX 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Software problem; the computer was reprogrammed. Transmission shifting not as good as previous Lexuses we've owned."

D B., NJ (2019 Lexus RX 350.0 3.5-L V6)
Slipping transmission

"Vehicle went from drive to neutral while in motion. Check engine light kit and was message to go to dealership immediately. Took about an hour to remedy. No problems since. (Approx 6 months)."

Anonymous, NJ (2019 Lexus RX 450h 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

"Gas tank door would close as soon as it was opened and relocated. This happened in very cold weather. Dealer could not identify a problem"

Anonymous, (2019 Lexus RX 450h 3.5-L V6 hybrid)
Engine knock or ping

"Failure of one fuel injector at less than 75 miles caused significant pinging and loss of power. Lexus replaced all 6 injectors."

Anonymous, NY (2019 Lexus RX 350.0 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Check engine light came on. Lexus of Manhattan couldn't find the problem, but turned the light off. The light came back on and Lexus uf Middletown NY working with Lexus National support found the problem, shipped the parts, and fixed it. I had loaner for 2 weeks. No cost."

Anonymous, NY (2019 Lexus RX 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Spark plugs or wires failure

"Failure of one fuel injector when car had less than 75 miles on the odometer. Lexus replaced all 6 as a precaution."

Anonymous, NY (2019 Lexus RX 350.0 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"The entire module at the left of the steering wheel, which holds various accessory buttons, pushed into the dash itself and the buttons cannot be used."

Anonymous, CA (2019 Lexus RX 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Windows

"Rear window improperly installed during manufacture, lower seal not completely fastened and about 4 inches pulled out from the channel."

Anonymous, MD (2019 Lexus RX 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel balance

"tires can't fix design flaw of 2019 we hav driven a 2020 rx 350 and they ride normal"

Anonymous, FL (2019 Lexus RX 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

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