The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service. The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC standard from 2001. Head protection air bags standard from 2004.
Road Test

The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service.

The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well. The RX 350 yielded an overall fuel economy of 21 mpg -- not too bad considering its size and performance. There is also a hybrid version which gets 26 mpg overall. The hybrid comes with a good performing CVT (continuously variable transmission). It can also propel itself on electric power alone at low speeds.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • CVT
Engines Available
  • 3.5-liter V6 hybrid (295 hp)
  • 3.5-liter V6 (270 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Chrome door strip the glue didn't hold dealer had to re-glue and is peeling again"

Steven C., CO (2012 Lexus RX 450h 3.5-L V6 hybrid)
Paint (fading, chalking, cracking, or peeling)

"Rear bumper had been repainted, which I did not discover until after purchase. In two spots, where the bumper met the body panels, the paint was peeling. I was told that this was not unusual, even w/ original paint. Bumper panels cannot be realigned"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Paint is chipping"

Anonymous, FL (2012 Lexus RX 350 3.5-L V6)

"Even with an additional paint protecting treatment added, paint scratches very, very easily"

Anonymous, VA (2012 Lexus RX 450h 3.5-L V6 hybrid)

"has large scratches that dealer apparently buffed out before I bought it. They then reappeared. I keep having to buff out again"

James P., TX (2012 Lexus RX 350 3.5-L V6)

"Bought the car after primary owner's lease expired. Was not advised of repaint job after suspected accident"

Anonymous, AL (2012 Lexus RX 350 3.5-L V6)
Rust

"There are two areas or spots of rust on this car I found when putting on the new tag. I was not made aware of them when I bought the car and I am going to see if there if anything that can be done about them"

SUSn B., GA (2012 Lexus RX 350 3.5-L V6)

"Rear tailgate had rust at only 12 months old, it now has rust in another spot at 36 months old"

John F., ON (2012 Lexus RX 350 3.5-L V6)

"Rust started on the tailgate around the Lexus logo, this was repaired under warranty. First rust / body integrity problem on a Lexus in 22 years of multiple vehicle ownership"

Anonymous, AB (2012 Lexus RX 350 3.5-L V6)

"Back hatch on the door had rust around the emblem"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"I have had 7 Lexus The chrome is covered plastic, within 2 months of winter driving in Colorado, the magnesium Chloride that they put on the road to lower the freezing temperature destroys all the chrome on the car very Quickly. Brown rust spots on"

Steven C., CO (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Rust behind the tailgate handle"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Rust appears to have started behind a chrome plate on the hatchback & is spreading upwards. Appears to be surface rust. I am booked to meet the dealership next month to discuss"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Multiple instances of rust around the rearview camera tailgate"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Chrome (plastic?) trim rusted"

Anonymous, CO (2012 Lexus RX 350 3.5-L V6)

"The tail gate started to show rust around the edges and near the Lexus logo. I took it into Lexus and I found out that this is actually a known problem with the hatch that Lexus does not want to claim responsibility for. They say they know it is an issue but it is random and not happening with all the hatches. I purchased the vehicle privately and found out that it was actually brought in for the same reason a year ago. They are stating that it has to do with the rear hatch handle. The fix i"

Brenda G., MB (2012 Lexus RX 350 3.5-L V6)
Loose interior trim or moldings

"Had to pick this, there was no appropriate option. The problem was with door panels. The leather/upholstery on the doors was coming off. The other problem is the leather seats. They are all cracking and visually look like they are 30 years old with 300000 miles"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

"tires worn out in 4000 mi. dealer claims alignment ok"

Lew B., CO (2012 Lexus RX 350 3.5-L V6)

"leak was identified by service department at regular service appointment, ordered and replaced under warranty"

Anonymous, SC (2012 Lexus RX 350 3.5-L V6)

"shocks ruptured and needed to be replaced"

Anthony M., FL (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Small leak in one rear shock. Dealer replaced both rear shocks at no charge to me"

Raymond D., NV (2012 Lexus RX 450h 3.5-L V6 hybrid)

"needed replacemnet of front shocks but covered under warranty"

Ken S., SK (2012 Lexus RX 350 3.5-L V6)

"When I took the care in for routine service, the mechanic/dealer noticed that one of the shocks was leaking. They replaced it under warranty. I purchased the car used from a dealer in 2015. The inspection report indicated the other shock had been replaced due to leakage"

Sandra H., CA (2012 Lexus RX 350 3.5-L V6)

"Clunking noise in rear. Dealer identified a leaking rear shock. They replaced both rear shocks under Certified Pre Owned warranty"

Anonymous, FL (2012 Lexus RX 350 3.5-L V6)

"This model is noted for the original rear shocks leaking which mine did. I had to replace both rear shocks at a cost of ~$300"

Anonymous, AZ (2012 Lexus RX 350 3.5-L V6)

"Both front struts were leaking and required replacement"

Dave W., CA (2012 Lexus RX 350 3.5-L V6)

"One of the rear shocks started leaking at 54,000km"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Both rear shocks leaking"

Anonymous, CT (2012 Lexus RX 350 3.5-L V6)

"Leaking"

H N., GA (2012 Lexus RX 350 3.5-L V6)

"worn out back shocks"

Anonymous, WI (2012 Lexus RX 350 3.5-L V6)
Tie rods

"A bolt came loose after a tie rod was replaced. It was not caught in the alignment and the bolt sheered"

Anonymous, GA (2012 Lexus RX 350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

"Sunroof made scraping noise when operated"

Robert W., TX (2012 Lexus RX 350 3.5-L V6)

"lots of rattling in the back when I drive"

Michael B., MA (2012 Lexus RX 350 3.5-L V6)

"There was a piece wither missing or broken with the cargo area cover. The dealership fixed the problem under the warranty"

Trent M., TX (2012 Lexus RX 350 3.5-L V6)

"Extraordinarily poor build quality, especially for a Lexus. Ongoing trouble with rattles/squeaks and other issues"

Anonymous, VA (2012 Lexus RX 450h 3.5-L V6 hybrid)

"rattles coming from 2 places"

Anonymous, MA (2012 Lexus RX 350 3.5-L V6)

"noise under dash"

Anonymous, VA (2012 Lexus RX 350 3.5-L V6)

"Recently when the temperature rises the steering wheel produces a squeaking noise"

Joe V., VA (2012 Lexus RX 350 3.5-L V6)

"The front doors both emit squeaking noises on the highway, possibly from the door seals. The tonneau cover for the trunk also rattles when not shimmed"

Matthew F., NC (2012 Lexus RX 350 3.5-L V6)
Wind noise

"At Highway speeds the air/wind noise in the RX350 cabin is loud enough that the person I'm conversing with on the Bluetooth phone complains about the noise. It is very annoying but Lexus couldn't fix the problem although they tried"

Anonymous, FL (2012 Lexus RX 350 3.5-L V6)

"Drive side window seems to not seal when rolled up so when you drive down the freeway there is alot of rattling and you can see the glass move"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Loud wind noise when driving interstate with all windows/doors shut tightly"

Anonymous, VA (2012 Lexus RX 450h 3.5-L V6 hybrid)
Air or water leaks

"Radiator was leaking and had to be replaced. I considered this a premature failure. Lexus covered part of the expense but I had to pay ~$500"

Anonymous, AZ (2012 Lexus RX 350 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

"Does not sync/play music from Iphone5. Dealer so far has not solved the problem"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)
In-dash navigation system (GPS)

"Terribly non-user-friendly interface. Too many steps to choose sources. Distracting to do anything except the most basic items"

Anonymous, FL (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Apparently needs to be updated although the entire in dash system seems to need a fix"

Anonymous, ME (2012 Lexus RX 350 3.5-L V6)

"Not intuitive at all. Has updated maps, yet often I'm not able to input a street, not listed. However, I can zoom into the street on the map and select it that way. So the map has it, but it's not programmed into the list of streets for typing it"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"needed to replace amplifier for audio system due to failure"

Edward G., ON (2012 Lexus RX 350 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"sounds like calling from a tunnel with a lot of background noise"

Anonymous, NE (2012 Lexus RX 350 3.5-L V6)
Radio

"Random volume and channel changes. Random turn on/off"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Satellite radio would not work"

Edwin D., CA (2012 Lexus RX 350 3.5-L V6)
Voice control commands

"Terrible voice interface. Far, far too many steps to enter a destination. Completely not user friendly"

Anonymous, FL (2012 Lexus RX 450h 3.5-L V6 hybrid)

"The Lexus phone system is very poor. I often have to repeat my hands-free contact information 5-6 times and many times it brings up XM stocks which I never request or reduces the voice volume on its own. Worst voice/word recognition of any car I have owned"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)
Display screen freezes up

"Screen froze, couldn't do anything with it"

David M., TX (2012 Lexus RX 350 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Warped rotor necessitating in turning rotors and new pads. Had to return for relubricating calipers due to funny noise. Break job was done at about 50000 miles"

Anonymous, TX (2012 Lexus RX 350 3.5-L V6)

"Breaks wore too quickly, and vehicle became unsafe"

Elaine G., NH (2012 Lexus RX 350 3.5-L V6)

"Seemed to be early wear for mileage on vehicle. Was repaired satisfactorily"

Anonymous, AB (2012 Lexus RX 350 3.5-L V6)

"All 4 brakes needed replacement"

Anonymous, NM (2012 Lexus RX 350 3.5-L V6)
Rotors

"The front rotors warped after 23000 city driving miles. They would not cover them under warrenty"

Jack G., CA (2012 Lexus RX 350 3.5-L V6)

"rotor on rear warped"

Anonymous, TX (2012 Lexus RX 350 3.5-L V6)
Squeaking

"calipers make noise when stopping"

Anonymous, NY (2012 Lexus RX 350 3.5-L V6)
Antilock system (ABS)

"sensor went bad on right front wheel caused many warning lights to come on but car was fine to drive with no loss of brakes etc cost 800 to repair"

Anonymous, OR (2012 Lexus RX 350 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"A back door lock didn't function properly due to an undisclosed accident, It was fixed by Lexus at a dealer other than the dealer that sold me the car"

Anonymous, CA (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Hood struts would not lift easily or keep hood up. Repaired under warranty"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)
Tailgate, hatch or trunk

"Tailgate wouldn't go all the way up without a push; repaired at no cost"

Darla A., FL (2012 Lexus RX 350 3.5-L V6)

"Same as previous"

Anonymous, AB (2012 Lexus RX 350 3.5-L V6)

"Multiple instances of rust forming around the rearview camera"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)
Heated or cooled seat controls

"The manual fan switch to blow the air on low through to high stopped working. It is a push toggle switch. We have very cold winters. Thankfully I had the infotainment system to adjust the needed changes there. In order to replace the manual fan switch they have to to replace the whole radio system as this is all one unit and the warranty is over. Then came the sticker shock, I would have to pay $1700. They told me the radio only has a one year warranty. I told them the issue was not the radi"

Brenda G., MB (2012 Lexus RX 350 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Fuse blown on two plugs plus Rear door closure fuse also blown"

Anonymous, IL (2012 Lexus RX 350 3.5-L V6)
Exterior lights (other than headlights)

"The right rear lights on the part that wraps around to the outside and which includes the blinker is out. I have an appointment with the Lexus dealer to have it fixed.It may have been out since I got the car and I didn't know it"

SUSn B., GA (2012 Lexus RX 350 3.5-L V6)
Wiper motor or washer

"Rain sensing wipers would come on during sunny days. The dealer would not believe me and it took 3 years to finally have it fixed"

John F., ON (2012 Lexus RX 350 3.5-L V6)

"The water sprayed on the windshield from the windshield wiper sprayer only moist the bottom quarter of the windshield, for any car speeds over 60km/h. That appears to not be adjustable and it is a pain during the winter months"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)
Headlights

"Replaced HID headlight cost $225"

Anonymous, NE (2012 Lexus RX 350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"ac didn't wortk"

Bruce G., FL (2012 Lexus RX 350 3.5-L V6)
Automatic climate control

"heat and air condition settings are all over and keep on changing Often without me doing anything, the recycle mode comes on. The dealer was of little or no help.I probably will not buy another Lexus because of the constant minor nuisances"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"The blower fan stopped working late last year. It was replaced under warranty"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)
Heater system

"Heat is not constant - it goes up/down without any request from me"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Stability control (ESC)

"Lexus dealer fixed problem as it was in warranty. No further problems"

L H., TX (2012 Lexus RX 350 3.5-L V6)
4WD/AWD components

"when stuck in snow, the awn system overheated and shut down in 2-3 minutes"

Lew B., CO (2012 Lexus RX 350 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"A part within the system went bad. That part was replaced"

Anonymous, KS (2012 Lexus RX 450h 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"A solenoid stuck (I believe in the open position). Lexus fixed it when I took the vehicle in for service"

Philip L., MI (2012 Lexus RX 350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"MINOR leak found by dealer when car was taken in for routine oil change. Repaired under warrantee at no charge"

Anonymous, TX (2012 Lexus RX 350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"Seal on the transmission had a small leak which the dealer repaired at no cost"

Paul K., NV (2012 Lexus RX 350 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Engine seals were dry causing leaks. All were replaced under warranty"

J V., TX (2012 Lexus RX 350 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

"Car had 60K major check up. Dealer found problem, fixed auto at their expense"

Anonymous, WI (2012 Lexus RX 350 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Change Vehicle