The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service. The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Emissions
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC standard from 2001. Head protection air bags standard from 2004.
Road Test

The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service.

The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well. The RX 350 yielded an overall fuel economy of 21 mpg -- not too bad considering its size and performance. There is also a hybrid version which gets 26 mpg overall. The hybrid comes with a good performing CVT (continuously variable transmission). It can also propel itself on electric power alone at low speeds.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • CVT
Engines Available
  • 3.5-liter V6 (270 hp)
  • 3.5-liter V6 hybrid (295 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Radiator was leaking and had to be replaced. I considered this a premature failure. Lexus covered part of the expense but I had to pay ~$500"

Anonymous, AZ (2012 Lexus RX 350 3.5-L V6)

"Water leak in hatch back"

Anonymous, MI (2012 Lexus RX 3.5-L V6)

"A/C drain leak into passenger side interior floor"

Anonymous, PA (2012 Lexus RX 350.0 3.5-L V6)

"Air/wind leaks and noise."

Anonymous, WI (2012 Lexus RX 350.0 3.5-L V6)

"water was leaking into the passenger compartment from the sunroof and rear hatch seal."

Anonymous, VA (2012 Lexus RX 350.0 3.5-L V6)
Squeaks or rattles

"Recently when the temperature rises the steering wheel produces a squeaking noise"

Joe V., VA (2012 Lexus RX 350 3.5-L V6)

"The front doors both emit squeaking noises on the highway, possibly from the door seals. The tonneau cover for the trunk also rattles when not shimmed"

Matthew F., NC (2012 Lexus RX 350 3.5-L V6)

"Sunroof made scraping noise when operated"

Robert W., TX (2012 Lexus RX 350 3.5-L V6)

"lots of rattling in the back when I drive"

Michael B., MA (2012 Lexus RX 350 3.5-L V6)

"There was a piece wither missing or broken with the cargo area cover. The dealership fixed the problem under the warranty"

Trent M., TX (2012 Lexus RX 350 3.5-L V6)

"Extraordinarily poor build quality, especially for a Lexus. Ongoing trouble with rattles/squeaks and other issues"

Anonymous, VA (2012 Lexus RX 450h 3.5-L V6 hybrid)

"rattles coming from 2 places"

Anonymous, MA (2012 Lexus RX 350 3.5-L V6)

"noise under dash"

Anonymous, VA (2012 Lexus RX 350 3.5-L V6)

"Squeeks and rattles all thru car"

Anonymous, CO (2012 Lexus RX 3.5-L V6)

"Broken seat latch on back seat. Would require replacement of entire seat at $4500"

Anonymous, LA (2012 Lexus RX 350.0 3.5-L V6)

"nuisance rattles in rear of car that I have not been able to locate. Only occurs on some road surfaces."

Anonymous, CA (2012 Lexus RX 350.0 3.5-L V6)

"the heat shield had become loose due to build up of ice snow and salt . one bolt rusted a dn the shield rattled. It ws easily fixed when I got the car up n a rack."

Anonymous, NH (2012 Lexus RX 350.0 3.5-L V6)

"Just a knock in the left rear of the car. Had it pretty much since we bought the car. They finally found its cause -- which I am not sure of now -- and fixed it."

Mark P., NC (2012 Lexus RX 350.0 3.5-L V6)

"Rear door latch jingled like spurs. It was replaced. The driver's seat was loose on the left side. Slid forward / backward on stops / starts. The seat track was replaced. No charges because of extended warranty we purchased when we bought the car."

Anonymous, OH (2012 Lexus RX 350.0 3.5-L V6)
Wind noise

"At Highway speeds the air/wind noise in the RX350 cabin is loud enough that the person I'm conversing with on the Bluetooth phone complains about the noise. It is very annoying but Lexus couldn't fix the problem although they tried"

Anonymous, FL (2012 Lexus RX 350 3.5-L V6)

"Drive side window seems to not seal when rolled up so when you drive down the freeway there is alot of rattling and you can see the glass move"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Loud wind noise when driving interstate with all windows/doors shut tightly"

Anonymous, VA (2012 Lexus RX 450h 3.5-L V6 hybrid)

"The car was very sound proof and quiet initally, but over the years there is more inside noise. It can be qjite noticeable"

Anonymous, TX (2012 Lexus RX 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Chrome door strip the glue didn't hold dealer had to re-glue and is peeling again"

Steven C., CO (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Back bumper fender keeps popping out rear left side next to the fuel cap. Pops back in but drive it anywhere and it'll pop back out. Drives fine with it, it's still secured on tight. Cosmetic issue only."

Anonymous, (2012 Lexus RX 3.5-L V6)

"Front bumper would not stay connected. Not sure if minor bumps caused the problem, but I have had to get it repaired more than once."

Anonymous, SC (2012 Lexus RX Unsure)
Loose interior trim or moldings

"Had to pick this, there was no appropriate option. The problem was with door panels. The leather/upholstery on the doors was coming off. The other problem is the leather seats. They are all cracking and visually look like they are 30 years old with 300000 miles"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"have a rattle noise on the rear driver side door/molding that can't find drives us nuts , this is 3rd rx miss the hybrid if could do over would kept that car. ( 2007 rx 400h) a bit better car."

Jim T., OH (2012 Lexus RX 350.0 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"has large scratches that dealer apparently buffed out before I bought it. They then reappeared. I keep having to buff out again"

James P., TX (2012 Lexus RX 350 3.5-L V6)

"Bought the car after primary owner's lease expired. Was not advised of repaint job after suspected accident"

Anonymous, AL (2012 Lexus RX 350 3.5-L V6)

"Rear bumper had been repainted, which I did not discover until after purchase. In two spots, where the bumper met the body panels, the paint was peeling. I was told that this was not unusual, even w/ original paint. Bumper panels cannot be realigned"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Paint is chipping"

Anonymous, FL (2012 Lexus RX 350 3.5-L V6)

"Even with an additional paint protecting treatment added, paint scratches very, very easily"

Anonymous, VA (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Paint began chipping off within the 1st year. They would not warranty it. We had many road trips at that itme. So the paint on the hood looked bad immediately"

Anonymous, TX (2012 Lexus RX 3.5-L V6)

"The paint on the front fascia (plastic) peeled in the first year. The dealership's paint shop did not install all the clips that were required so it has gapped since (they refused responsibility even though we reported it the day following receiving the vehicle back. The paint has peeled again and we are intending to have it repainted again (at our cost)."

Anonymous, MI (2012 Lexus RX 350.0 3.5-L V6)
Rust

"Multiple instances of rust around the rearview camera tailgate"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Chrome (plastic?) trim rusted"

Anonymous, CO (2012 Lexus RX 350 3.5-L V6)

"The tail gate started to show rust around the edges and near the Lexus logo. I took it into Lexus and I found out that this is actually a known problem with the hatch that Lexus does not want to claim responsibility for. They say they know it is an issue but it is random and not happening with all the hatches. I purchased the vehicle privately and found out that it was actually brought in for the same reason a year ago. They are stating that it has to do with the rear hatch handle. The fix i"

Brenda G., MB (2012 Lexus RX 350 3.5-L V6)

"There are two areas or spots of rust on this car I found when putting on the new tag. I was not made aware of them when I bought the car and I am going to see if there if anything that can be done about them"

SUSn B., GA (2012 Lexus RX 350 3.5-L V6)

"Rear tailgate had rust at only 12 months old, it now has rust in another spot at 36 months old"

John F., ON (2012 Lexus RX 350 3.5-L V6)

"Rust started on the tailgate around the Lexus logo, this was repaired under warranty. First rust / body integrity problem on a Lexus in 22 years of multiple vehicle ownership"

Anonymous, AB (2012 Lexus RX 350 3.5-L V6)

"Back hatch on the door had rust around the emblem"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"I have had 7 Lexus The chrome is covered plastic, within 2 months of winter driving in Colorado, the magnesium Chloride that they put on the road to lower the freezing temperature destroys all the chrome on the car very Quickly. Brown rust spots on"

Steven C., CO (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Rust behind the tailgate handle"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Rust appears to have started behind a chrome plate on the hatchback & is spreading upwards. Appears to be surface rust. I am booked to meet the dealership next month to discuss"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"rust arise from door near door handle"

Anonymous, ON (2012 Lexus RX 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"tires worn out in 4000 mi. dealer claims alignment ok"

Lew B., CO (2012 Lexus RX 350 3.5-L V6)

"We replaced the suspension and it was very expensive."

Anonymous, CA (2012 Lexus RX 350.0 3.5-L V6)
Electronic or air suspension

"I knew the car was driving with more vibrations on the freeways, but didn't mention it. They found that one shock was leaking and replaced it under warranty at no cost."

Anonymous, CA (2012 Lexus RX 350.0 3.5-L V6)
Shocks or struts

"When I took the care in for routine service, the mechanic/dealer noticed that one of the shocks was leaking. They replaced it under warranty. I purchased the car used from a dealer in 2015. The inspection report indicated the other shock had been replaced due to leakage"

Sandra H., CA (2012 Lexus RX 350 3.5-L V6)

"Clunking noise in rear. Dealer identified a leaking rear shock. They replaced both rear shocks under Certified Pre Owned warranty"

Anonymous, FL (2012 Lexus RX 350 3.5-L V6)

"This model is noted for the original rear shocks leaking which mine did. I had to replace both rear shocks at a cost of ~$300"

Anonymous, AZ (2012 Lexus RX 350 3.5-L V6)

"Both front struts were leaking and required replacement"

Dave W., CA (2012 Lexus RX 350 3.5-L V6)

"One of the rear shocks started leaking at 54,000km"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Both rear shocks leaking"

Anonymous, CT (2012 Lexus RX 350 3.5-L V6)

"Leaking"

H N., GA (2012 Lexus RX 350 3.5-L V6)

"worn out back shocks"

Anonymous, WI (2012 Lexus RX 350 3.5-L V6)

"leak was identified by service department at regular service appointment, ordered and replaced under warranty"

Anonymous, SC (2012 Lexus RX 350 3.5-L V6)

"shocks ruptured and needed to be replaced"

Anthony M., FL (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Small leak in one rear shock. Dealer replaced both rear shocks at no charge to me"

Raymond D., NV (2012 Lexus RX 450h 3.5-L V6 hybrid)

"needed replacemnet of front shocks but covered under warranty"

Ken S., SK (2012 Lexus RX 350 3.5-L V6)

"normal wear"

Anonymous, (2012 Lexus RX 3.5-L V6)

"3/4 struts leak"

Anonymous, QC (2012 Lexus RX 3.5-L V6)

"rear shocks or bushings loose Repaired under warranty Got 6 year warranty when purchased 2012 Lexus in 2014"

Donald S., PA (2012 Lexus RX 350.0 3.5-L V6)

"Normal wear & tear - these items wear out & it was not a surprise"

Anonymous, ME (2012 Lexus RX 350.0 3.5-L V6)

"Rear shoks were leaking and needed to be replaced."

Anonymous, CA (2012 Lexus RX 350.0 3.5-L V6)

"Leaking, needed to be replaced. Seemed to be effect of normal wear."

Anonymous, PA (2012 Lexus RX 350.0 3.5-L V6)
Tie rods

"A bolt came loose after a tie rod was replaced. It was not caught in the alignment and the bolt sheered"

Anonymous, GA (2012 Lexus RX 350 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"sensor went bad on right front wheel caused many warning lights to come on but car was fine to drive with no loss of brakes etc cost 800 to repair"

Anonymous, OR (2012 Lexus RX 350 3.5-L V6)

"Started to notice it in early spring. Usually take on long trips. Wanted it to be road ready"

Anonymous, (2012 Lexus RX 3.5-L V6)

"Sensor failure on the drivers side front wheel. Lots of dashboard warning lights to get your attention. An expensive fix since the sensor and wiring assembly needed replacement."

Ron L., IL (2012 Lexus RX 350.0 3.5-L V6)
Normal routine brake wear

"Normal brake wear"

Anonymous, (2012 Lexus RX 3.5-L V6)

"It wouldn't pass inspection"

Anonymous, PA (2012 Lexus RX 3.5-L V6)

"Normal wear..after 5+ years of driving"

Anonymous, (2012 Lexus RX 3.5-L V6)

"Rear brake pads wearing thin. Replaced them myself"

Anonymous, PA (2012 Lexus RX 350.0 3.5-L V6)

"Normal brake replacement cost about $1100.00"

Jerry M., MD (2012 Lexus RX 350.0 3.5-L V6)
Premature brake wear

"Seemed to be early wear for mileage on vehicle. Was repaired satisfactorily"

Anonymous, AB (2012 Lexus RX 350 3.5-L V6)

"All 4 brakes needed replacement"

Anonymous, NM (2012 Lexus RX 350 3.5-L V6)

"Warped rotor necessitating in turning rotors and new pads. Had to return for relubricating calipers due to funny noise. Break job was done at about 50000 miles"

Anonymous, TX (2012 Lexus RX 350 3.5-L V6)

"Breaks wore too quickly, and vehicle became unsafe"

Elaine G., NH (2012 Lexus RX 350 3.5-L V6)
Pulsation or vibration

"Rotors have been replaced before. This time went with aftermarket heavier duty which seem to have solved the problem."

Anonymous, AZ (2012 Lexus RX 3.5-L V6)

"Despite complete replacement pads and rotors pulsation returned after 5000 miles"

Anonymous, CA (2012 Lexus RX 350.0 3.5-L V6)

"When driving down hills sometimes - not always - brakes sputter and jerk as if car might not stop."

Anonymous, AL (2012 Lexus RX 350.0 3.5-L V6)
Regular brake failure

"Worn rear disc brakes"

Anonymous, ON (2012 Lexus RX 350.0 3.5-L V6)
Rotors

"The front rotors warped after 23000 city driving miles. They would not cover them under warrenty"

Jack G., CA (2012 Lexus RX 350 3.5-L V6)

"rotor on rear warped"

Anonymous, TX (2012 Lexus RX 350 3.5-L V6)

"Rotor had to be replaced in addition not pads"

Anonymous, PA (2012 Lexus RX 3.5-L V6)

"Rotors were warped at 30,000 miles and had to be turned. The later front rotors had to be replaced twice. At 60,000 miles they are showing symptoms of warpage again. This is very unusual and we have never experienced this type of problem with any of our prior vehicles. Lexus dealer said there is not a general problem with these which is hard to believe. My service person was not able to find any other problem with the braking system to indicate why the rotors are apparently experiencing excessive heat and warping prematurely."

Anonymous, AZ (2012 Lexus RX 350.0 3.5-L V6)
Squeaking

"calipers make noise when stopping"

Anonymous, NY (2012 Lexus RX 350 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"see comments re: radio"

Anonymous, CA (2012 Lexus RX 3.5-L V6)
Display screen freezes up

"Screen froze, couldn't do anything with it"

David M., TX (2012 Lexus RX 350 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Does not sync/play music from Iphone5. Dealer so far has not solved the problem"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)
In-dash navigation system (GPS)

"Terribly non-user-friendly interface. Too many steps to choose sources. Distracting to do anything except the most basic items"

Anonymous, FL (2012 Lexus RX 450h 3.5-L V6 hybrid)

"Apparently needs to be updated although the entire in dash system seems to need a fix"

Anonymous, ME (2012 Lexus RX 350 3.5-L V6)

"Not intuitive at all. Has updated maps, yet often I'm not able to input a street, not listed. However, I can zoom into the street on the map and select it that way. So the map has it, but it's not programmed into the list of streets for typing it"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"needed to replace amplifier for audio system due to failure"

Edward G., ON (2012 Lexus RX 350 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"sounds like calling from a tunnel with a lot of background noise"

Anonymous, NE (2012 Lexus RX 350 3.5-L V6)
Radio

"Random volume and channel changes. Random turn on/off"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Satellite radio would not work"

Edwin D., CA (2012 Lexus RX 350 3.5-L V6)

"radio / CD intermittently stops playing and the screen goes blank"

Anonymous, CA (2012 Lexus RX 3.5-L V6)
Voice control commands

"The Lexus phone system is very poor. I often have to repeat my hands-free contact information 5-6 times and many times it brings up XM stocks which I never request or reduces the voice volume on its own. Worst voice/word recognition of any car I have owned"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"Terrible voice interface. Far, far too many steps to enter a destination. Completely not user friendly"

Anonymous, FL (2012 Lexus RX 450h 3.5-L V6 hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Fuse blown on two plugs plus Rear door closure fuse also blown"

Anonymous, IL (2012 Lexus RX 350 3.5-L V6)
Exterior lights (other than headlights)

"The right rear lights on the part that wraps around to the outside and which includes the blinker is out. I have an appointment with the Lexus dealer to have it fixed.It may have been out since I got the car and I didn't know it"

SUSn B., GA (2012 Lexus RX 350 3.5-L V6)

"The rear tailight in the rear fascia stopped working, and when we asked to have it fixed for three service visits, we were always told that it was working. The last visit they told us that it was not a light, just a reflector, until I pointed out from inside that the left side was illuminated as it was idling and the right side was not. Then they replaced the bulb for $100. I am probably not buying another Lexus due to Dealerships performance rather than the car."

Anonymous, MI (2012 Lexus RX 350.0 3.5-L V6)
Headlights

"Replaced HID headlight cost $225"

Anonymous, NE (2012 Lexus RX 350 3.5-L V6)

"Seal on headlight assembly modules weakened and moisture got into the area between cover and headlight"

Douglas K., ON (2012 Lexus RX 350.0 3.5-L V6)
Heated or cooled seats

"The seat leather is way too soft and not durable. It started cracking just after 3 years since new, and now it's all ripping apart. Not suitable for the automotive environment. Does not lost what a normal seat leather expectancy would be. It wears out way too prematurely. I think there should be a class action suit to recover the costs of all the seat leather covers for each RX. Same thing is happening with the door panel. The leather lining is coming off, ungluing."

Anonymous, (2012 Lexus RX 3.5-L V6)
Keyless entry

"I have replaced two batteries on remote unit because of CAUTION BATTERY LOW. One was a new one from dealer. Suspect there is a fault in the system and batteries are good."

Douglas K., ON (2012 Lexus RX 350.0 3.5-L V6)

"Actuator on driver's door wouldn't lock or unlock. Cost $500 to repair. Now actuator on rear driver's door is failing and concerned it will cost another $500."

Anonymous, NE (2012 Lexus RX 350.0 3.5-L V6)

"Door would not unlock."

Anonymous, NJ (2012 Lexus RX 350.0 3.5-L V6)
Tire pressure monitor

"One tire pressure sensor failed. Dealer strongly recommended replacing all tire pressure sensors which was costly."

Anonymous, FL (2012 Lexus RX 3.5-L V6)
Wiper motor or washer

"Rain sensing wipers would come on during sunny days. The dealer would not believe me and it took 3 years to finally have it fixed"

John F., ON (2012 Lexus RX 350 3.5-L V6)

"The water sprayed on the windshield from the windshield wiper sprayer only moist the bottom quarter of the windshield, for any car speeds over 60km/h. That appears to not be adjustable and it is a pain during the winter months"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The door panels are falling apart."

Anonymous, (2012 Lexus RX 3.5-L V6)
Glass defects

"crack in windshield just developed, no chips or hits looks like a stress crack."

Jim T., OH (2012 Lexus RX 350.0 3.5-L V6)
Heated or cooled seat controls

"The manual fan switch to blow the air on low through to high stopped working. It is a push toggle switch. We have very cold winters. Thankfully I had the infotainment system to adjust the needed changes there. In order to replace the manual fan switch they have to to replace the whole radio system as this is all one unit and the warranty is over. Then came the sticker shock, I would have to pay $1700. They told me the radio only has a one year warranty. I told them the issue was not the radi"

Brenda G., MB (2012 Lexus RX 350 3.5-L V6)
Locks and latches

"Hood struts would not lift easily or keep hood up. Repaired under warranty"

Anonymous, CA (2012 Lexus RX 350 3.5-L V6)

"A back door lock didn't function properly due to an undisclosed accident, It was fixed by Lexus at a dealer other than the dealer that sold me the car"

Anonymous, CA (2012 Lexus RX 450h 3.5-L V6 hybrid)
Tailgate, hatch or trunk

"Multiple instances of rust forming around the rearview camera"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)

"Tailgate wouldn't go all the way up without a push; repaired at no cost"

Darla A., FL (2012 Lexus RX 350 3.5-L V6)

"Same as previous"

Anonymous, AB (2012 Lexus RX 350 3.5-L V6)

"Replaced the hood struts"

Anonymous, CO (2012 Lexus RX 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"when stuck in snow, the awn system overheated and shut down in 2-3 minutes"

Lew B., CO (2012 Lexus RX 350 3.5-L V6)

"AWD system orks erratically"

Anonymous, CO (2012 Lexus RX 3.5-L V6)

"This was the first component to go, but at the same time, the power steering wouldn't engage, the engine cooling fan wouldn't shut off, the wipers and washer systems operated with the ignition off."

A W., ON (2012 Lexus RX 350.0 3.5-L V6)

"after less than a minute rocking back and forth in the snow, the AWD system went into overload and stopped working"

Lewis B., CO (2012 Lexus RX 350.0 3.5-L V6)
Electrical failure

"A $4000 repair to an AWD computer did not fix the root cause. Lexus dealer/Head Office tech support could not fix the car! Was traded for an additional $8000 loss. Total cost $12,000 out of my pocket with nothing to show for it."

A W., ON (2012 Lexus RX 350.0 3.5-L V6)
Stability control (ESC)

"Lexus dealer fixed problem as it was in warranty. No further problems"

L H., TX (2012 Lexus RX 350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"ac didn't wortk"

Bruce G., FL (2012 Lexus RX 350 3.5-L V6)
Automatic climate control

"heat and air condition settings are all over and keep on changing Often without me doing anything, the recycle mode comes on. The dealer was of little or no help.I probably will not buy another Lexus because of the constant minor nuisances"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)
Blower (fan) motor

"The blower fan stopped working late last year. It was replaced under warranty"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)
Heater system

"Heat is not constant - it goes up/down without any request from me"

Anonymous, ON (2012 Lexus RX 350 3.5-L V6)
Refrigerant leaks

"Refrigerant leak behind dash caused system failure and failure of compressor and behind dashboard cooling unit."

Anonymous, (2012 Lexus RX 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"MINOR leak found by dealer when car was taken in for routine oil change. Repaired under warrantee at no charge"

Anonymous, TX (2012 Lexus RX 350 3.5-L V6)

"started in 2018. Small leak towards front of engine in area of water pump. Difficult to get to. Estmated repair cost is $5000.00-very excessive.ver"

Anonymous, CA (2012 Lexus RX 3.5-L V6)

"An Oil leak was discovered 6 months ago, and I was told would cost $4000 to repair - we haven't completed that work yet since it doesn't prohibit us from driving the car, but the cost of that repair is ridiculous"

Anonymous, TX (2012 Lexus RX 3.5-L V6)

"Leak from timing cover. Engine needed to be lowered. Cost $3500.00"

Anonymous, CT (2012 Lexus RX 3.5-L V6)

"nuisance oil leak and have been quoted $5000. for repair. just using an oil pan for now.i"

Anonymous, CA (2012 Lexus RX 350.0 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Engine seals were dry causing leaks. All were replaced under warranty"

J V., TX (2012 Lexus RX 350 3.5-L V6)
Radiator

"Radiator was leaking and had to be completely replaced along with associated hoses and clamps."

Anonymous, AZ (2012 Lexus RX 350.0 3.5-L V6)
Water pump

"Water pump bearings failed after only 61k miles"

Scott C., CA (2012 Lexus RX 350.0 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Vehicle shudder between speeds of 25-45 mph diagnosed as faulty torque converter by Lexus dealership. Told me I needed a rebuilt transmission. Took vehicle to local transmission shop and they confirmed faulty torque converter but recommended flushing transmission and installing new trans fluid with additive for trans shudder before replacing transmission. Cost for flushing $400.00, cost for rebuilt trans mission $6600.00. They performed the flush procedure and the transmission works fine now. That was 3 weeks ago."

Donald M., PA (2012 Lexus RX 350.0 3.5-L V6)
Transmission rebuild or replacement

"Transmission slips. Lexus replaced the transmission in 2015. Started to slip again in 2017. Lexus dealer indicated everything was fine and no problem. In 2019 transmission slip had become so bad the car stalled during acceleration to the point of becoming dangerous. Lexus dealer then claimed previous transmission replacement was only warrantied for 12 months from installment. Planning to get a new different car ASAP."

Anonymous, FL (2012 Lexus RX 3.5-L V6)

"engine light came on, transmission replaced under warantry"

J G., CA (2012 Lexus RX 350.0 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"The alternator went out completely last summer. We had driven from Houston to Austin, and luckily made it there. However, we could not start it when we needed to make a trip. We contacted a local Lexus dealer, had the car towed and repaired. It was inconvenient and expensive, but all in all, was a very good experience with the dealership"

Anonymous, TX (2012 Lexus RX 3.5-L V6)
Battery cables

"Replaced corroded positive terminal cable."

Anonymous, CO (2012 Lexus RX 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"A part within the system went bad. That part was replaced"

Anonymous, KS (2012 Lexus RX 450h 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"A solenoid stuck (I believe in the open position). Lexus fixed it when I took the vehicle in for service"

Philip L., MI (2012 Lexus RX 350 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"We have had to replace both front warning sensors. The right one was under warranty. The left one was not covered and cost us over $500. We had identified the problem while under warranty, but Lexus could not replicate the problem. Now that the car is out of warranty, we just wanted it fixed. The warning alarm would go off constantly after a hard rain."

Anonymous, FL (2012 Lexus RX 350.0 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"Seal on the transmission had a small leak which the dealer repaired at no cost"

Paul K., NV (2012 Lexus RX 350 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

"Car had 60K major check up. Dealer found problem, fixed auto at their expense"

Anonymous, WI (2012 Lexus RX 350 3.5-L V6)
Change Vehicle