Lexus RX Change Vehicle

"Windows do not seal well, air can be heard whistling through the windows and windows squeak against the seals. Our 2009 Hyundai Genesis window seals are still outperforming the 2013 Lexus. We are very disappointed in our Lexus."

"when driving on the highway the windows move on the driver and passenger door creating cabin noise from the window seals."

"Slight whistle around front door"

"Rattles from back doors."

"Very loud squeaks when going over bumps or rough road. Comes from rear. Worked with dealer to repair, but still a problem"

"Squeak noise from info screen"

"Rattle in rear of SUV"

"We just bought the car. It has a rattle we can not locate. The dealer is very interested in fixing it"

"The front cup holders rattle. The ones in our 2004 did not"

"Rattle in rear seat"

"frequent light squeezing noise; check by Lexus service, but could not detect that day; they are certainly willing to continue to search for and solve this minor problem"

"A crackling noise developed in the interior of the auto on the front seat. Unsure of cause and intermittent"

"Loud squeak from inside the cabin, over any bumps. It sounded like I was driving an old pickup truck!"

"rattle on the drivers door"

"Going over bumps there is squeak in the rear of the vehicle. Rear shocks replaced under warranty at 35,000. Spare tires, jack and tools removed and carefully replaced, squeak still there"

"Just a rattle the seller descried as something natural for an "open vehicle" such as an SUV"

"I has a few rattles I don't think it should have, one at the pillar by the drivers LH shoulder, one in the dash"

"From the time I purchased the vehicle new, it has had a rumbling noise at speeds above 45 mph. After three attempts to locate the source of the noise, the Service personnel have found nothing. I believe that either a tire contains a defect, or, less"

"Squeaks in the right side underbody have persisted since we purchased the vehicle. Three trips to the dealer have been unable to identify the issue."

"have a rattle in the rear that cannot be found."

"There is a wind/rattle on the driver's door/window, in the left corner, I have to stuff some folded up cardboard between the window and the door, in order to get it to not make noise. Every time I drive this happens. I have to put music on so I don't hear it. This problem has not been resolved."

"Rattle - plastic tabs covering seat adjuster rattled Squeaks - fold down back seats rubbed and made squeaking noise. Squeaks - moveable cover of latching mechanism of rear hatch squeaked loudly over minor bumps Squeaks - plastic molding on rear widow squeaked over bunps"

"squeak like metal on metal rubbing which the dealer can't hear or can't replicate. Occurs at random bumps on the road which are common where I live but not near the dealer in their test area."

"Service at LExus has suggested fixes for common problems. Was intermittent but now constant."

"a rattle with right back seat"

"There is a squeak when driven over even a small bump"

"Have rattles in rear doors"

"Rattle inside rear doors"

"Had a squeaking noise coming from left rear tire, dealer located problem and fixed at no charge"

"Constant rattle in the left side center pillar or rear door or in the seat belt mount"

"Intermittent squeak coming from front engine compartment - dealer unable to find / diagnose. Took to an independent mechanic who correctly identified problem with a belt"

"Interior rear seats make noise indicating They may be loose"

"Back seats wiggle and move making rattling noises whenever they are not occupied"

"Squeaks in the rear suspension , same issue with my 1999 rx300"

"Lexus has not been able to diagnose where the squeak comes from. Very annoying"

"Rattles inside the dash somewhere or in the engine compartment these rentals have been in existence since I purchased the car new"

"This is NOT a quiet vehicle. With Lexus quality it should be much quieter. This is our 3rd RX and may look elsewhere when purchasing"

"Had to remove crossbars on roof rack to make it somewhat quieter. Still louder than my '08 was and much worse gas mileage than it also"

"I feel it is too much for a higher end car and for the sake of gas milage"

"Wind noise and rattling from around driver door. Was serviced by dealer but still not resolved. We will bring it back in for another try at a fix"

"excessive wind and road noise emanating from passenger rear door area. Dealer not interested in pursuing the problem, comment was "all RX 350 have the wind and road noise". My response was that I would not consider buying this model in the future"

"This vehicle has wind noise combining from the front drivers side that cannot be found by the dealer"

"This car has a lot of wind noise. I've reported it several times at service but assured it's just the luggage rack. I feel air coming in around lower part of front door and on the highway I have more air noise than any other car, including a BMW co"

"When my husband drives and I sit in the passenger seat, I often think that the back window is open a crack due to wind noise. When I am alone in the car, I usually have SiriusXM blasting, so that is probably why I do not notice the noise."

"excess wind or road noise particularly at rear doors area"

"Constant noise thru the passenger side vent at highway speeds. Lexus can't find the problem"

"Because the display froze, nothing would work: the back up camera didn't work, couldn't use any menu item, blue tooth didn't work, nothing would work. Enform system was completely frozen. The system had already been replaced once"

"On occasion, the radio would just shut off and would not turn back on until the car was restarted. This happened several times, but was not "repeatable" at a whim. The dealer replaced the entire radio after several visits and the issue has abated"

"The display screen went blank and we could not set temperature or listen to the radio. They said the hard drive failed"

"There is very little on screen functionality with my iPhone. for the first year calls often froze my screen and froze my phone. When I took it in for service to correct the problem, I was told they were unable to correct it. Because I could not lo"

"Loses place in playlist. Shuts of player altogether. Have to keep a written record of position in playlist. Problem existed since new. Dealer will not fix because "cannot duplicate problem". So I am (to them) making this up?"

"Softwae is unreliable. Does not recognize some landmarks and list some that are no longer there (rest aras, etc.). Preferred routing sometimes 4-5 miles longer than necessary"

"Again, the screen was frozen so we were unable to use the navigation"

"the nav system was off by about 50 feet. It took approximately 2 months and 3 visits before it was improved, including not having the correct personnel to recalibrate the system and losing the needed CD to recalibrate. Finally,they replaced the ent"

"It is not accurate in estimating travel time and directions are sometimes suspect. Maps are very out of date. It is not repairable per dealership so now we use a portable Garmin unit"

"GPS system would freeze up then update at 1 minute intervals, giving wrong directions. Dealership spent 3 days and could find nothing wrong. System was given firmware upgrade and rebooted. No problem since"

"on numerous occasions in a city 1 hr from our hometown, system gave directions as if were "home" not at our actual location"

"This is a very difficult system to operate. Lexus wants to charge $200 to update the software. I never use it. Use cell phone gps instead."

"very difficult to use from the beginning. The joystick is almost impossible to get on what you want to highlight. Very confusing and most aspects dont work. Gave up using this from the start."

"The roads in my area were wrong when I first purchased the vehicle. They wanted 500 dollars to update the maps. Just decided to use my iPhone instead."

"This system does not update, and I have found whole neighborhoods that do not even show up on it. It is ridiculously expensive to update, especially considering that Google maps on my phone is much more reliable"

"Car would not hold pairing of the primary driver (wife) if i got in, it would automatically pair to my phone."

"Phone pairing was not working calls were dropping even though out of warranty Lexus replaced for free"

"Sometimes my phone is not connected, and I have to re-connect it again. Someone told me it was because of my battery, because t was getting weak. So I got a brand new battery. Can't say that that helped?"

"Inconsistent pairing with primary driver's phone. Sometimes getting stuck in a loop erroneously indicating phone was on a call, which it was not, blocking out navigation and radio usage. Repeated trips to the dealer have not resolved the issue. It is sporadic. We have attempted to isolate the cause, but without success."

"Bluetooth down loads multiple copies of contacts if there are 4 or more numbers for any one contact. Lexus can fix it. In fact, Lexus dealer technology person has not even returned any of my calls. I have never been ignored like this by and customer service person at any other dealership I bought cars from"

"Had to be replaced"

"Poor reception on Interstate 8 near Sacramento"

"the radio will stop working and emit a loud high pitched electronic sound. I have to re-start the car to try to make it return to normal."

"Problem occurred with receiving XM satellite reception; radio was replaced, and problem occurred about a year later with the new radio. Radio was replaced again at no charge."

"Loud grinding noise when outside temperature was less than 30 degrees Fahrenheit, had to bring the car in 3 times before Lexus diagnoised it as a radio fan. Took a week to get the part and return the car. Sadly after 2 days the problem reappeared. The problem is now the outside temperature is too warm. So I have to wait for the temperature to drop below 32"

"Amplifier is installed where it can be bumped by the spare tire when taking it in and out of the storage area. Tire shop bumped it and caused it to quit working according to dealership. I am not paying over $1000 to fix it. Will buy another car absolutely not a Lexus. Had electrical system issues on previous Lexus. Never again."

"It doesn't understand who I want to call."

"The voice recognition system confuses spoken names repeatedly and never recognizes some. The contact list has both mobile and home numbers and often the system doesn't recognized what was requested i.e "call John Jones home.""

"When the radio was acting up, the voice system quite responding too"

"bought used Jan 1 2015, voice commands did not work. Dealer fixed by installing new onboard computer"

"very limited commands, voice recognition is terrible"

"complicated. too many steps to phone. Toggle switches are awkward"

"Has trouble with voice recognition. Very frustrating. Siri (on my iPhone) does a much better job"

"Rarely works even from the start. Lexus does not know how to make good electronics. Had problems with other Lexus vehicles in the past. Will never own another."

"Started in 2014, It doesn't understand what I say. I The Lexus car dealership sales people do not want to help you if you did not buy your pre-owned RX 350 at their dealership, esp. the Thousand Oaks, CA dealership. They refuse to help you! I will never ever buy another Lexus because of the rude sales people, and repair people. I'll go back to buying a new Toyota Highlander! Someone needs to address the problem of how rude the employees of Lexus are to people like me who bought a pre-owned Lexus."

"It does not recognized what I am saying. I have not had anybody teach me how to work all the stuff in my car. The Lexus dealerships do not want to teach you because you did not buy your Lexus from their dealership. It has been a bad time trying to learn how to use all the stuff in my car. I just finally stopped worrying about it. It just pisses me off. I probably will never ever buy another Lexus again."

"Rarely gets it correct the first time. Seems to like to call various stores rather than my husband."

"This voice control very often misunderstands what is said and things have to be repeated so many times, that I usually just give up and use my cell phone when I get to stop somewhere"

"System is unable to recognize my voice or my wife's. Commands are misinterpreted 100% of the time and Lexus is unable to fix it"

"One Caliper sticking, Not moving freely"

"vibration in front end when brakes applied"

"Took the car in for normal service. Brakes needed to be replaced, was original equipment. Had them replaced."

"Normal maintenance"

"Normal wear"

"Very costly to repair"

"Experienced once."

"Normal nrake wear. Replaced rotors and pads"

"Normal aging - bought new brakes"

"Pads wearing thin so had replaced. Second time for this car"

"The cost to replace e brakes at the dealer was $1200+"

"Normal break wear, but expensive to fix."

"Wore out way too soon. I believe I got about 35K out of the last pads."

"Had to have the front and rear brakes done with less than 25000 miles on the car. Was told that I probably don't brake hard enough."

"Ware"

"premature brake wear and high cost"

"Dealer said we needed front and rear rotors and pads replaced at 33000 miles"

"When we took this vehicle in for an inspection, they told us that our brakes were shot and needed to be replaced. We were shocked because my husband and I are both retired and we don't drive that much anymore and we are careful drivers so we don't use the brakes hard. After explaining this to service manager, we asked them why the brakes would need replacing so soon, then they investigated further. They ultimately agreed with us that the brakes should not have been this bad so soon so we lef"

"expensive repairs for brakes and rotors. Found that aftermarket would have cost half the price."

"Had to replace them at 16000 kms due to warping"

"It started at about 118000 km. slightly at first but got worse. I got a brake job and was advised that the rotors had reached their limit and could not be turned any further. I was a bit surprised because I have had other veh. where I at least 150K before an issue with rotors showed up."

"The brakes squeaked"