Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with superb reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC standard from 2001. Head protection air bags standard from 2004.
Road Test

Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with superb reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.

The 3.5-liter V6 in the RX 350, coupled with an eight-speed automatic, has the smooth and ample power delivery that you expect in a premium SUV. The hybrid version offers added boost and better fuel economy, as it combines the one-two punch of the gas engine and electric drive.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
  • CVT
Engines Available
  • 3.5-liter V6 (295 hp)
  • 3.5-liter V6 hybrid (308 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"CD player will not accept CD and doesn't power up. Replacement on back order. Have not heard from dealer in over a month"

Barry O., TX (2016 Lexus RX 350 3.5-L V6)

"Entire electrical system froze. No navigation, radio, air conditioning, not one electrical item worked and car started warning me not to turn engine off while driving, which I wasn't trying to do"

Peter C., NJ (2016 Lexus RX F Sport 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Upon returning from an 18 day vacation, my interface and some other settings were lost"

Carole W., CO (2016 Lexus RX 350 3.5-L V6)
In-dash navigation system (GPS)

"Sometimes it can't find an easy place in my town. It has frozen up and you have to turn off the car to get it back to normal"

Anonymous, WI (2016 Lexus RX 350 3.5-L V6)

"Has frozen up--dealer worked on it. Also, the system resets certain functions by itself some things occasionally"

Anonymous, SC (2016 Lexus RX 350 3.5-L V6)

"Lexus updated a system via satellite and it caused a nation wide failure in the electrical system of the vehicle. The dealer shut off power to the vehicle, disconnected the battery for a 1/2 hour, and the problem was corrected. There was no radio or nav working as well as some other products. It did require a dealer svc but I do not blame the vehicle for it. An update was attempted via satellite that failed but was corrected quickly and effectively. With respect to this survey and the next ques"

Bernard P., CA (2016 Lexus RX 350 3.5-L V6)

"In June 2016, a software update of the Enform system caused the navigation system and infotainment systems to freeze for a few days. I had to take my car to the dealer to get the system reset. It was extremely inconvenient"

Anonymous, CA (2016 Lexus RX 350 3.5-L V6)

"Information and instructions come on and off the screen and may later appear. GPS requests you read info and make a decision using incredibly difficult to use mouse while driving down the road. Lane centering system does not work after 4 trips to the dealer"

Anonymous, WA (2016 Lexus RX F Sport 3.5-L V6)

"Every time I drive, the first call I make after my bluetooth pairing is always problematic - my voice will be scrambled to the party I call and vice versa. I would have to hang up and redial"

Anonymous, CA (2016 Lexus RX 350 3.5-L V6)

"Doesn't always connect to my cell"

Anonymous, GU (2016 Lexus RX 350 3.5-L V6)

"Phone pairing freezes the screeen and the phone"

Peter C., NJ (2016 Lexus RX F Sport 3.5-L V6)

"Difficulty pairing with second iphone in car. The screen shows that iPhone is talking with my spouse's iphone even when no action was taken"

Anonymous, CA (2016 Lexus RX 350 Unsure)
Radio

"Part of the satellite re-structure or update. Multi parts of the electrical system involving the radio/navigation system were affected. The matter was taken care by the dealer by disconnection of the battery for about 30 to 40 minutes. This action rectified the system and no problems since"

Bernard P., CA (2016 Lexus RX 350 3.5-L V6)
Speakers

"I purchased a premium Mark Levinson stereo. The sound quality is extremely poor. All sound comes from the dash. Door speakers provide little to no sound. Have had the dealer check the system twice. They report this as normal"

Richard G., TX (2016 Lexus RX 350 3.5-L V6)
Voice control commands

"Will that work with my voice"

Anonymous, MI (2016 Lexus RX 350 3.5-L V6)

"System is slow and does not search on commands. Has very limited abilities. Waze on my phone is faster and more flexible"

Anonymous, WA (2016 Lexus RX F Sport 3.5-L V6)

"LEXUS already knows they need to work on the voice control commands. Hopefully they get there"

Anonymous, CA (2016 Lexus RX 350 Unsure)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"air cond. drain was blocked and water entered the car causing mold to grow in the passenger compartment. I am currently working with dealerships to resolve the problem prior to entering into lemon law status"

Anonymous, OH (2016 Lexus RX 350 3.5-L V6)

"Moon roof leaked into the car one month after delivery"

I G., NY (2016 Lexus RX 350 3.5-L V6)

"Sunroof water leak"

Anonymous, NJ (2016 Lexus RX 350 3.5-L V6)

"Water leaked into car through microphone during heavy rain, due to defective sun/moon roof seal"

Anonymous, NY (2016 Lexus RX 350 3.5-L V6)
Seals and/or weather-stripping

"Repaired by the dealer"

I G., NY (2016 Lexus RX 350 3.5-L V6)

"Already discussed previously"

Anonymous, NY (2016 Lexus RX 350 3.5-L V6)

"Similar to the Toyota we owned, the door seal material starts to come apart and hang off the vehicle. The dealer has to replace or reglue the seals/weather strips back onto the vehicle. for a 53K vehicle, this is unsatisfactory"

Randall W., VA (2016 Lexus RX 350 3.5-L V6)
Squeaks or rattles

"Headliner above driver buzzed during various speeds and road conditions. Dealer put insulation in headliner area to solve problem"

Barry O., TX (2016 Lexus RX 350 3.5-L V6)

"Intermittent rattle form unknown source"

Anonymous, NV (2016 Lexus RX 350 3.5-L V6)

"Fuel pump rattles when tank is full"

Darren J., NY (2016 Lexus RX 350 3.5-L V6)

"I have a rattle that appears to be somewhere in the dashboard area. They have replaced the felt twice the last time about a month ago and and I have an appointment to take it in again as it started to rattle again this week"

Bernard R., WI (2016 Lexus RX 350 3.5-L V6)
Wind noise

"Excessive wind noise"

Anonymous, TX (2016 Lexus RX 350 3.5-L V6)

"Wind noise is coming from both front doors in the area around the small stationary window. I driven several rx350 and its inherent in all rx350"

Anonymous, NJ (2016 Lexus RX 350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine knock or ping

"Engine made a knocking noise at idle. Dealer determined a vacuum pump assembly needed to be replaced (part #29300-0P010)"

Tom W., FL (2016 Lexus RX 350 3.5-L V6)

"When starting the car there is punting noise from the engine which is uncommon for a Lexus"

Joseph K., PA (2016 Lexus RX 350 3.5-L V6)
Oil leaks

"There was an oil leak when I leased the RX and I became aware of it when I noticed oil on the garage floor shortly after I took delivery. The dealer had to remove the engine to repair the leak. It was done within about 3 days and I had a loaner vehicle during this period of time. The issue I have is the inconvenience of driving to the dealership which was a two hour drive. Otherwise no issues"

Anonymous, NC (2016 Lexus RX 350 3.5-L V6)

"enine oil leak around timing chain cover"

Harold R., TN (2016 Lexus RX 350 3.5-L V6)

"Minor / small leak and corrected quickly without any further problems"

Anonymous, CA (2016 Lexus RX 350 3.5-L V6)

"At the complimentary 6,000 mile check up an oil leak was noticed under the head gasket. This was repaired on the next trip to Lexus service"

Anonymous, NY (2016 Lexus RX 350 3.5-L V6)

"Oil pan gasket was leaking. It was replaced under warranty"

Bret D., IL (2016 Lexus RX 350 3.5-L V6)

"Case seal leaking - caught and fixed immediately"

Kevin K., AB (2016 Lexus RX F Sport 3.5-L V6)

"Leak required the engine to be taken apart to replace a faulty gasket inside of the engine. Car was out of service to me for over a week to repair problem. Apparently this problem is wide spread with 2016 models. My Service advisor indicate he has seen over 6 cars with this problem cross his desk. One advisor at on dealership makes one wonder why there was not a recall"

Anonymous, GA (2016 Lexus RX 350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Transmission shifts poorly. There is a dead spot during low speed shifting that makes car feel like an old worn out vehicle. Can't believe they let these cars pass inspection. Lexus replaced my first RX and the second one is better but still well below expectations. Software upgrade helped but after three months transmission reverted to harsh shifting. Very annoying after excellent experience I had with three previous Toyotas. Dealer has tried to assist but Lexus Corp sure does not appear t"

Steven C., IL (2016 Lexus RX 350 3.5-L V6)

"The transmission is prone to surging while accelerating. I maintain steady pressure on the accelerator, and there are moments when the vehicle jumps ahead. The only way around it is to stick your foot in it. It leads to herky jerky acceleration. Lexus said it is all within spec and decline to address it, even though the shop boss acknowledged the problem"

Robert M., VA (2016 Lexus RX 350 3.5-L V6)

"does not always downshift correctly when accelerating"

Anonymous, NJ (2016 Lexus RX 350 3.5-L V6)
Slipping transmission

"Driveline vibration very annoying. Not sure if engine or poor shifting transmission. Lexus installed software upgrade but only corrected shifting problem temporarily. Have owned Toyotas and all shifted and ran much smoother. This cars drivetrain definitely not appropriate for a luxury vehicle. Feels crude and harsh. Lexus keeps saying it's normal. Very disappointed in their response. Dealer has tried to help but Lexus Corp unresponsive"

Steven C., IL (2016 Lexus RX 350 3.5-L V6)

"Shifting at about 38 MPH had a noticeable roughness or hesitation"

Anonymous, FL (2016 Lexus RX 350 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"rear passenger door gasket not properly adhered to frame"

David S., CO (2016 Lexus RX 350 3.5-L V6)
Sunroof

"Would not close. Turns out a large plastic strip worked its way partially out of where it should remain"

Anonymous, CA (2016 Lexus RX F Sport 3.5-L V6)
Tailgate, hatch or trunk

"tailgate problem covered by recall"

Harold R., TN (2016 Lexus RX 350 3.5-L V6)

"Defective part replaced"

Anonymous, WA (2016 Lexus RX 350 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

"Have had front grill replaced once due to what appears to be melting of plastic grill parts. Replacement grill is showing same defect"

Jack B., NC (2016 Lexus RX 350 3.5-L V6)

"Protective trim came off rear passenger door"

Anonymous, CA (2016 Lexus RX 350 3.5-L V6)
Loose interior trim or moldings

"Rubber seals iaround doors came loose"

Anonymous, MD (2016 Lexus RX 350 3.5-L V6)

"Rubber weather stripping on the inside of rear back doors not sticking. Replaced a few months ago and one starting to peel off again"

Barbara H., PA (2016 Lexus RX 350 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

"Upon start off between 1200-1800 rpm a drone/vibration exist. No help from Lexus"

Anonymous, GA (2016 Lexus RX 350 3.5-L V6)

"Vibration and drone at lower rpm's. Common complaint among RX owners. Lexus refuses to admit a problem"

Anonymous, AZ (2016 Lexus RX 350 3.5-L V6)

"Very loud noise on acceleration from a stop and vibration in the steering wheel"

Anonymous, IN (2016 Lexus RX 350 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"park assist did not operate"

Anonymous, TX (2016 Lexus RX 350 3.5-L V6)
Headlights

"Automatic high beams (intelegent high beams) erratic operation. Continually stitching on and off for no reason"

Anonymous, NJ (2016 Lexus RX 350 3.5-L V6)
Exterior lights (other than headlights)

"The right rear LED taillight was not functioning. Dealer found wiring not connected. Likely a problem since delivery"

Anonymous, SC (2016 Lexus RX 350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

"First 2 weeks, AC stopped working"

Ellen D., FL (2016 Lexus RX 350 3.5-L V6)
Automatic climate control

"problem getting and keeping car comfortable"

J C., FL (2016 Lexus RX 350 3.5-L V6)
Refrigerant leaks

"AC quit cooling"

James F., KS (2016 Lexus RX 350 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"When tank is full fuel pump rattles"

Darren J., NY (2016 Lexus RX 350 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"Faulty mass airflow sensor caused vehicle engine to suddenly stop when shifting from reverse into drive, stranding car in path of oncoming traffic. System would have to "reset" taking many seconds before engine could be restarted so we could extricate ourselves from the path of oncoming traffic"

Anonymous, KY (2016 Lexus RX 350 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Pipes

"Design issue caused very loud and unrefined exhaust noise during light load conditions at low speeds. Problem acknowledged by Lexus, but no fix available. Problem was bad enough that I sold car"

Anonymous, IL (2016 Lexus RX 350 3.5-L V6)

"low growl at up to about 20 mph, very unusual for a new Lexus, or an old one for that matter. Dealer claimed not unusual for this particular model, but agreed it was noisy, Dealer replaced a Toyota part in exhaust system, dealer said it reduced noise from a 10 to about a 2. Noise persists, but at a much shorter duration. I plan to get rid of this car very soon unless Lexus can get rid of this noise. I consider it a lemon although some people might not be bothered by this noise. But when one pays"

Neil G., GA (2016 Lexus RX 350 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

"while driving 60miles an hour or more, the car veers from side to side when going over slight bumps or mogels"

Anonymous, FL (2016 Lexus RX 450h 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"One dead cell in battery necessitated having the car towed to Lexus dealer 75 miles away and out of service for 4 days. New battery was installed"

Anonymous, NY (2016 Lexus RX 350 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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