Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with superb reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Emissions
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC standard from 2001. Head protection air bags standard from 2004.
Road Test

Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with superb reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.

The 3.5-liter V6 in the RX 350, coupled with an eight-speed automatic, has the smooth and ample power delivery that you expect in a premium SUV. The hybrid version offers added boost and better fuel economy, as it combines the one-two punch of the gas engine and electric drive.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
  • CVT
Engines Available
  • 3.5-liter V6 hybrid (308 hp)
  • 3.5-liter V6 (295 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"Every now and then, the display screen freezes up and doesn't allow me to use any of the electronics including the radio, GPS or climate control. The only way I can fix it is to turn the car off and restart it. I have mentioned it to the dealer a few times, but they have never been able to find any problem in the electronics."

Anonymous, PA (2017 Lexus RX 450h 3.5-L V6 hybrid)

"This was a problem almost from the first day I had the car. It was serviced several times for these problems, with the dealer keeping the vehicle two weeks at one point. For the most part the issues seem to be fixed, with it happening very infrequently now."

Anonymous, NY (2017 Lexus RX 3.5-L V6)

"The problem had to be fixed by Lexus Dealer. They fixed it but I had to take it to them which is 45 miles away from home."

Anonymous, GA (2017 Lexus RX 3.5-L V6)

"Display screen would become unresponsive to remote touch and voice control. Sometimes it would appear to restart and then be OK. Other time restarting the vehicle was the only way to restore correct operation. Display screen also intermittently had a loud rattle"

Anonymous, TX (2017 Lexus RX 350 3.5-L V6)

"button on center console would not operate screen that contains navigation and information center. Lexus replaced center console control - but intermittent the screen displays electronic noise lines and freezes. Will check next time at Lexus."

Rebecca S., VA (2017 Lexus RX 450h 3.5-L V6 hybrid)

"The display freezes up and has to be reset."

Anonymous, CA (2017 Lexus RX 350.0 3.5-L V6)

"Has happened multiple times, requiring to pull to the side of the road, shutting the ignition off then on, off then on to restore."

Anonymous, WA (2017 Lexus RX 350.0 3.5-L V6)
Display screen goes blank

"Turned on the car in winter. The infotainment screen stayed black for 5 minutes before turning on."

Anonymous, IA (2017 Lexus RX 3.5-L V6)

"Display screen goes blank, radio still works all other displays(i.e. navigation) can not be viewed. Problems last about 2 minutes but is recurring."

Kevin G., MD (2017 Lexus RX F Sport 3.5-L V6)

"Radio/Nav reboots when it is cold out. The screen goes pink then black and no image and no sound for about a minute. The unit then reboots and recovers"

Brian T., ON (2017 Lexus RX 350.0 3.5-L V6)

"Electrical issues have included a failed battery (replaced under warranty). The main display monitor in the cabin simply cuts out and re-boots. Lexus dealer has told me this is an issue and they're waiting for a fix from Lexus."

Anonymous, ON (2017 Lexus RX 350.0 3.5-L V6)

"The display went blank. Could not play radio or any entertainment feature."

Anonymous, GA (2017 Lexus RX 350.0 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"It plays when it wants... and stops playing when it wants. It only happens on this Lexus RX, not on our other vehicles"

Paul T., WI (2017 Lexus RX 350 3.5-L V6)

"The entire infotainment system controls are ridiculous. Very difficult to use and not intuitive. Lexus is rumored to be making a major change for the 2020 RX series. I will probably lease a new RX450."

Paul G., CA (2017 Lexus RX 350.0 3.5-L V6)
In-dash navigation system (GPS)

"System froze several times and intermittently went dark. Dealer replaced entire unit under warranty with no further problems"

Anonymous, CA (2017 Lexus RX 450h 3.5-L V6 hybrid)

"On an extremely hot day last summer, the GPS froze, I turned the car off and back on. Has not reoccured since."

Anonymous, CA (2017 Lexus RX 3.5-L V6)

"It did not malfunction, it is a pain to use! Not user friendly, etc. I always use the gps on my phone. Also, it does not have Car Play, which is something it should have for the price point. I wish your survey gave a choice for not being happy with the design even though it has not malfunctioned. Thanks!"

Anonymous, TX (2017 Lexus RX 3.5-L V6)

"The eta would change. Would state arrival time and then later add an hour to it, when first time was right"

Anonymous, TX (2017 Lexus RX 3.5-L V6)

"The saved destinations (eDestinations) fail and I have to restart the computer"

Anonymous, TX (2017 Lexus RX 350 3.5-L V6)

"System shut off while driving"

Arnold W., NJ (2017 Lexus RX 350 3.5-L V6)

"Would tell us to keep getting off at the next exit on a long trip. Had to ignore the direction and use our iphone for a GPS"

Robert F., FL (2017 Lexus RX 350.0 3.5-L V6)

"Unable to use voice commands for the navigation system. We worked with the dealer and three specialist spent an hour with us in the car and were unable to get it to recognize voice command 90% of the time."

Gordon W., MI (2017 Lexus RX 350.0 3.5-L V6)

"Wrong Locations, Wrong everything. Had into dealer 3 times and the same problem recurs. Lease is up in a few months and I will get something else"

Anonymous, MD (2017 Lexus RX 350.0 3.5-L V6)

"The Lexus navigation system is needlessly complex, We do not use it: We use Google."

Eugene S., AZ (2017 Lexus RX 350.0 3.5-L V6)

"the car can not get us to our home. it tries to take us in a back road that is inaccessible to our gated community instead of going in the main gate. Takes you to an inaccessible gate."

Anonymous, AR (2017 Lexus RX 350.0 3.5-L V6)

"Very poorly designed and difficult to use."

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)

"The GPS is a static system that requires software updates. It is unreliable."

Anonymous, NC (2017 Lexus RX 450h 3.5-L V6 hybrid)
Phone pairing (e.g., Bluetooth)

"Extremely difficult to pair both mine and my wife's iPhones so we often don't hassle with it and therefore don't get the benefits of pairing a smartphone with our Lexus."

Anonymous, AZ (2017 Lexus RX 3.5-L V6)

"I had to get a replacement iPhone, and upgraded from an iPhone 6 to iPhone 7. The iPhone 7 won't pair with the Lexus... but it pairs with our other vehicles"

Paul T., WI (2017 Lexus RX 350 3.5-L V6)

"Problem with text message receiving"

J M., PA (2017 Lexus RX 350.0 3.5-L V6)

"Sometimes it take 2-3 times before it comments with my iPhone to make a call."

Anonymous, NC (2017 Lexus RX 350.0 3.5-L V6)

"We have two phones hooked up and 1 is primary. When the other phone is the only phone in the car it still does not recognize it and pair it automatically."

Martin M., OH (2017 Lexus RX 350.0 3.5-L V6)

"Salesman was able to initially pair my phone, but them tried to correct some small error and messed the whole thing up and he can't fix it."

Anonymous, AR (2017 Lexus RX 350.0 3.5-L V6)

"Phone would not ring in car Had to be recalabrated"

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)
Radio

"Difficult to use"

Anonymous, NC (2017 Lexus RX 3.5-L V6)

"sound switch from high-frequency loud to low intermittently and unpredictably"

Anonymous, MD (2017 Lexus RX 350.0 3.5-L V6)

"Changing radio stations is a pain you need to program every channel which is hard when your in a new area"

Brian L., NY (2017 Lexus RX 350.0 3.5-L V6)

"I could not play radio or any of the entertainment features."

Anonymous, GA (2017 Lexus RX 350.0 3.5-L V6)
Routine software updates

"Lexus kept the car in the shop for almost 1.5 months due to not having the Micro SD card available, due to their shortage. Dealer said SUV unsafe to drive and furnished me with a brand new loaner with 2,000 miles."

Anonymous, MO (2017 Lexus RX 450h 3.5-L V6 hybrid)
Software update fixes

"The issue started when the dealer tried to update the navigation."

Anonymous, MO (2017 Lexus RX 450h 3.5-L V6 hybrid)

"camera re-calibration, was alerted to this at my last service visit."

Anonymous, NH (2017 Lexus RX 3.5-L V6)

"The problem is that I have to take it to the Lexus dealer which is about 45 miles from my home."

Anonymous, GA (2017 Lexus RX 3.5-L V6)

"GPS system has been unreliable in giving direct directions. I assume it needs software update"

Anonymous, NJ (2017 Lexus RX 3.5-L V6)

"ICS system may not work in car washes. System upgrade available on next visit to dealership."

Anonymous, AB (2017 Lexus RX 350.0 3.5-L V6)

"Reprogram Intelligent Clearance Sonar Unit"

Anonymous, CT (2017 Lexus RX 350.0 3.5-L V6)
Voice control commands

"Voice command would acknowledge your voice. Needed a new system installed."

Anonymous, SK (2017 Lexus RX 3.5-L V6)

"does not understand voice---ALSO extreme difficulty in registering systems to my iphone7"

Anonymous, GA (2017 Lexus RX 350 3.5-L V6)

"Voice recognition is very poor when searching for a business. I expected higher quality ina Lexus. My Garmin handheld auto GPS has much better voice recognition than the Lexus in-car system"

Anonymous, TX (2017 Lexus RX 350 3.5-L V6)

"Voice control commands produce erratic, unpredictable results. Works better for my husband"

Anonymous, AZ (2017 Lexus RX 350 3.5-L V6)

"At times I might as well be speaking Chinese to the car it does not understand english"

Brian L., NY (2017 Lexus RX 350.0 3.5-L V6)

"Not able This includes several peope."

Anonymous, CO (2017 Lexus RX 350.0 3.5-L V6)

"Even though I’ve been through the voice recognition it still doesn’t respond well to my instructions."

Anonymous, NC (2017 Lexus RX 350.0 3.5-L V6)

"Almost never understands my voice command."

Paul S., CA (2017 Lexus RX 350.0 3.5-L V6)

"Voice commands are unusable, whatever I ask it , it takes me to the wrong place. The one in the BMW works good."

Gordon W., MI (2017 Lexus RX 350.0 3.5-L V6)

"terrible infortainment. Voice commands poor. You may say Go Home Car replies call Brian, Address in Maryland, car responds with an address in California.. Difficult to use"

Anonymous, MD (2017 Lexus RX 350.0 3.5-L V6)

"Not responsive: My Lexus will respond to speaking the phone number but It never works when I try to find a phone number via the menu. Speaking the phone number several times is required to initiate my call."

Eugene S., AZ (2017 Lexus RX 350.0 3.5-L V6)

"Navigation system not user friendly and difficult to use. Voice control frequently does not work; does not understand commands."

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)

"The Voice command is useless. It doesn't understand anything. I hope an upgrade in software can fix the problem. Since the map and stereo are all intergrated I must add that the stereo is SUPERB and the huge map is great."

Mark D., PR (2017 Lexus RX F Sport 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Incorrect moon roof glass was installed in the vehicle. Replaced glass and the problem went away."

Anonymous, AZ (2017 Lexus RX 450h 3.5-L V6 hybrid)

"Major significant wind noise on passenger side. Technicians verified air leaks in windows. OKC Eskridge Dealership refuses to acknowledge problem so went to TN. TN verified the problem. Now working with Field Rep. Lexus doesn't want to fix problem because no one else has complained about a wind noise problem. To date, the problem has no been fixed. Wind noise so loud I have to turn up radio just to hear over the noise. At lease the Chattanooga dealership is willing to fix it"

Sheri W., OK (2017 Lexus RX 350 3.5-L V6)

"Sunroof leaks water at carwash"

Anonymous, TX (2017 Lexus RX 350 3.5-L V6)

"My car was parked outside during hard rain storm. The next morning when I drove the car about a half a cup of water poured from the ceiling onto my lap. The area around the eye glass holder was soaked"

Robert C., RI (2017 Lexus RX 350.0 3.5-L V6)
Seals and/or weather-stripping

"The car was leaking rain water thru the moon roof."

Ramon M., FL (2017 Lexus RX 350.0 3.5-L V6)
Squeaks or rattles

"Squeak in rear suspension when there are people in the rear seat, dealer made it stop for about 6 months, it now has returned."

Anonymous, (2017 Lexus RX 450h 3.5-L V6 hybrid)

"Dec 2017 noted "noise" when brake pedal was depressed & held @ stop light. "tandem master cyl assy" & "actuator assy, brake" were replaced by dealer Feb 2018. "noise" was much improved, but periodically is still noticeable when holding brake pedal down for a longer period."

Anonymous, NC (2017 Lexus RX 450h 3.5-L V6 hybrid)

"It is a loud raddled in the rear end. They replaced the arm assy trailing on right side and now the left side is doing it."

Anonymous, AZ (2017 Lexus RX 3.5-L V6)

"Somewhere under the back end there is an occasional rhythmic thumping noise. It's been hard to troubleshoot as it is intermittent. Possibly it is from a hanger for the exhaust system?"

Anonymous, (2017 Lexus RX 3.5-L V6)

"Rattle/noise caused by engine being mounted directly to unibody frame. Noise occurs at various speeds depending on engine rpm and transmission ratio engagement ."

Anonymous, WI (2017 Lexus RX 3.5-L V6)

"The engine makes a knocking noise when I start it. Normally it sounds like something that would happen if the octane wasn't high enough but the manual says it accepts regular gasoline. Will take it back to the dealer in a week or two to have them look at it."

Anonymous, (2017 Lexus RX 3.5-L V6)

"When sunroof it either tilted or open the area behind it rattles"

Anonymous, WA (2017 Lexus RX 350.0 3.5-L V6)

"Minor vibration noise from dash and front passenger door. They come and go. May go days without hearing any vibration noise. Dealer advised I would need to leave car for a day to diagnose. I have not done that yet."

James A., TX (2017 Lexus RX 350.0 3.5-L V6)

"Banging noise in engine compartment. Dealer said it was an air pump hitting the firewall. They replaced it and now it is worse. Engine sounds like a tractor when cold."

Clete H., CA (2017 Lexus RX 350.0 3.5-L V6)

"Annoying right side rattle but can’t specifically locate."

Catherine Y., CA (2017 Lexus RX 350.0 3.5-L V6)

"Brief buzzing noise from front of vehicle while accelerating from a stop. Occurs while vehicle is warming up. There are videos on YouTube from others with the same problem."

Anonymous, VA (2017 Lexus RX 350.0 3.5-L V6)

"Rattle noise in passenger side dash area. Noise comes and goes at different temperatures and speeds."

Anonymous, WI (2017 Lexus RX 350.0 3.5-L V6)

"rattles in dash and body panels"

Anonymous, BC (2017 Lexus RX 350.0 3.5-L V6)

"The 2017 Lexus RX replaced a 2010 similar model. The 2010 was an excellent vehicle: no issues over 7 years and 120,000+ miles. The 2017 isn't made as well - speakers rattle in the doors, terrible acceleration, and electrical issues."

Anonymous, ON (2017 Lexus RX 350.0 3.5-L V6)

"rattling by the front passenger door handle. attempted to have it fixed 3 times. just got a loaner car(same model)and it has the same rattle"

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)

"There was a rattle in the rear left passenger door panel. It was repaired by the dealer by tightening some screws."

Walter K., FL (2017 Lexus RX 350.0 3.5-L V6)

"The noise turned out to be coming from the sunroof assembly."

Anonymous, MA (2017 Lexus RX F Sport 3.5-L V6)

"car rattles - can't locate exact location"

Gerald S., PA (2017 Lexus RX)

"It took Lexus 18 months to find the problem of loose underpanels. They refused to acknowledge the problem and/or cared enough to find the problem."

Daniel G., IN (2017 Lexus RX 450h 3.5-L V6 hybrid)
Wind noise

"When driving high speeds wind noise is prevalent."

Anonymous, NJ (2017 Lexus RX 3.5-L V6)

"Major significant wind noise on passenger side. Technicians verified air leaks in windows. OKC Eskridge Dealership refuses to acknowledge problem so went to TN. TN verified the problem. Now working with Field Rep. Lexus doesn't want to fix problem because no one else has complained about a wind noise problem. To date, the problem has no been fixed. Wind noise so loud I have to turn up radio just to hear over the noise. At lease the Chattanooga dealership is willing to fix it"

Sheri W., OK (2017 Lexus RX 350 3.5-L V6)

"You can hear wind noise in rear that can’t be stopped unless you turn off the climate control system"

Brian L., NY (2017 Lexus RX 350.0 3.5-L V6)

"Wind noise around 65mph related to aftermarket car top carrier"

Anonymous, NV (2017 Lexus RX 350.0 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"High beam did not come on when using the lever"

Anonymous, CA (2017 Lexus RX 350.0 3.5-L V6)
Headlights

"headlights went out and cost three thousand dollars to get fixed."

Anonymous, FL (2017 Lexus RX 3.5-L V6)

"Daytime running light on drivers side stopped working. The entire headlight assembly had to be replaced at over $1800. Item was covered under warranty."

Clete H., CA (2017 Lexus RX 350.0 3.5-L V6)

"Car is equipped with auto dimming feature. On some occasions, especially in cold weather, the auto feature stops working. After several resets, it begins to work again."

Robert D., NJ (2017 Lexus RX 350.0 3.5-L V6)
Heated or cooled seats

"Cooled seats are worthless, and the heated seats take quite a long time to get warm."

Anonymous, CA (2017 Lexus RX 450h 3.5-L V6 hybrid)

"Heated seats do not get hot and cooled seats do not cool much car is a big disappointment"

Brian L., NY (2017 Lexus RX 350 3.5-L V6)
Keyless entry

"Cannot open door from inside"

Anonymous, (2017 Lexus RX 3.5-L V6)

"Locks have a mind of their own rear hatch doesn't always open doors don't auto lock. Can't open hatch if door is locked. Car is very confusing as what works one day does not work following day"

Brian L., NY (2017 Lexus RX 350 3.5-L V6)

"Rear hatch door sensor fails intermittently. Taken to dealer four times, but couldn't replicate the problem so they said they couldn't do anything. Frequency of malfunction is increasing. Service tech thought it might be caused by the fact that my hands felt cold and might not emit enough infrared heat to trigger the mechanism I was not about to try to educate him but I doubt that sensor has such a narrrow range of sensitivity."

Ron P., CA (2017 Lexus RX 350.0 3.5-L V6)
Tire pressure monitor

"Kept coming on."

Anonymous, FL (2017 Lexus RX 3.5-L V6)
Wiper motor or washer

"Wipers stopped working. Replaced motor"

Anonymous, FL (2017 Lexus RX 3.5-L V6)

"The wiper system squeaked excessively and was replaced."

John C., GA (2017 Lexus RX 350.0 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Vibration from heat shield on exhaust system"

Anonymous, TN (2017 Lexus RX 3.5-L V6)
Loose/rattling heat shield

"car had a vibration in the front end."

Anonymous, SC (2017 Lexus RX 350.0 3.5-L V6)
Other/unsure

"Forward collision warning failed. It was repaired by dealer"

Anonymous, CA (2017 Lexus RX 350.0 3.5-L V6)

"After one year it failed"

James R., AZ (2017 Lexus RX 350.0 3.5-L V6)

"In our (my wife and myself) feel this is very poorly design. We have talked to our dealer several times and have been told there is nothing they can do. All of our past cars provide a audible warning when someone is standing behind your car (this car does not) I put a plastic garbage can in my drive way and backed up and hit it without any warning and no brakes were applied, so I can assume if that would have been a small child I would have just run over them. POOR DESIGN in our opinion. The dealer tells me that I should be looking at the screen to watch where I am backing and the audible is only for cars coming from ether side not what is directly behind my car."

Anonymous, IA (2017 Lexus RX 350.0 3.5-L V6)

"Software problem that caused brakes to be applied in car washes"

Robert G., MD (2017 Lexus RX 450h 3.5-L V6 hybrid)
Pipes

"Pipe vibrate when cold. Lexus has a service letter on this problem and replaced the pipes."

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)

"There is a resonance while driving, the result of an engineering fault. Lexus is aware of it, but hasn't done anything about it."

Paul G., CA (2017 Lexus RX 350.0 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Abrupt downshift occasionally from 6th to 5th gear. Seems to occur less frequently with transmission computer software update completed a few months ago at the dealer."

Anonymous, NV (2017 Lexus RX F Sport 3.5-L V6)

"The performance of the transmission seems to have lag time and often downshifts hard around 30 mph. I have had the dealer install ECU updates which has made it better but still not as smooth or without hesitation issues."

Anonymous, CA (2017 Lexus RX 3.5-L V6)

"In 2017 Lexus changed the transmission design in the RX350. On accelerating the car will start to go then hesitate before accelerating. On stopping, the transmission will down shift roughly. Both problems are intermittent and have been checked out by Lexus. We were told that there is nothing wrong with the car yet, models released later in 2017 did not have this problem."

Anonymous, FL (2017 Lexus RX 3.5-L V6)

"Will hesitate and lurch at times. Complained to dealer they kept it for four days and gave me a 2018 rx350 to drive while they checked on on my problem. The loaner did the same thing, but not as severe as my car. Was told they all drive this way."

Walter H., IN (2017 Lexus RX 350.0 3.5-L V6)

"When accelerating, the transmission is sometimes jerky. In other words, not smooth when changing gears."

Robert T., NC (2017 Lexus RX 350.0 3.5-L V6)
Slipping transmission

"Owned 2 RX350's. Both had safety issues with Transmission shifting. If say a traffic light changed from green to yellow and you stepped on the gas to clear the intersection, the transmission would go into neutral, RPM's would redline and after 2 or 3 seconds slam into gear. Both cars were worked on several times. One is now passable. The other they couldn't fix So I traded it for the Audi. Lexus Corporate is aware there is a problem with the transmissions in these cars. Just Google, Lexus RX350 transmission problems. I will never buy another Lexus having owned them exclusively since 1991. Wish I had room to tell you about the rear seal oil leaks!"

Timothy E., FL (2017 Lexus RX 350.0 3.5-L V6)
Transmission computer

"Transmission always wants to upshift. Transmission always hunts for gears except for level travel. This is annoying when going up long steep hills because the transmission is always upshifting and downshifting. This makes it difficult to keep a constant speed on long hills."

Anonymous, CA (2017 Lexus RX 350.0 3.5-L V6)
Transmission leaks

"Oil leak at driveshaft. Was repaired"

Anonymous, CT (2017 Lexus RX 350.0 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"Noticed a vibration when stopping on a road trip. had it repaired when we returned"

Anonymous, TX (2017 Lexus RX 3.5-L V6)
Premature brake wear

"less than 2 years old, my breaks started vibrating significantly. Took it in and the service agent said I probably ride the breaks! They replaced it completely free of charge, but I won't be surprised if there's a recall sometime down the line..."

Anonymous, HI (2017 Lexus RX 350.0 3.5-L V6)

"Brakes wore out after 25,000 miles, which is much earlier than other cars I've owned."

Gregg H., KY (2017 Lexus RX 350.0 3.5-L V6)
Pulsation or vibration

"only 6000 K's brake started to pluse"

Anonymous, BC (2017 Lexus RX 350.0 3.5-L V6)

"Experienced vibration at 6000mi and 13000 miles, but Dealer corrected the issue under warranty"

Anonymous, NY (2017 Lexus RX 350.0 3.5-L V6)
Rotors

"problem started about one month before we had it repaired. Rotors seemed to be warped and required one of the front rotors to be turned."

Anonymous, WA (2017 Lexus RX 3.5-L V6)

"rotors warped when the car was purchased, only noticed when hot."

Larry T., MA (2017 Lexus RX 350.0 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"I find that the transmission shifting when slowing then go to accelerator before a stop there is a delay and a slight jerk shifting up.. It seems the 8 speed transmission is not smooth unless I am doing something which I don't think so. If I put in sport position the transmission is more smooth."

Anonymous, OH (2017 Lexus RX 350.0 3.5-L V6)
Driveline vibration

"Seems to vibrate at slow acceleration. Makes a growling noise"

Anonymous, MI (2017 Lexus RX 350 3.5-L V6)

"The vehicle, since new, has excessive noise, vibration and drone. The vibration transmitted through the steering wheel, foot pedals and center console."

John C., GA (2017 Lexus RX 350.0 3.5-L V6)
Driveshaft or axle

"oil leak at shaft, was fixed."

Anonymous, CT (2017 Lexus RX 350.0 3.5-L V6)
Electrical failure

"Cable improperly connected at factory; cable eventually came undone causing a/c to fail"

Clifford W., TX (2017 Lexus RX 450h 3.5-L V6 hybrid)
Transfer case

"transmission is constantly looking for the correct gear causing unwanted pulling feeling"

Seymour B., FL (2017 Lexus RX 350.0 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"The system is supposed to shift between outside area and re-circulate depending on air quaity in heavy traffic depending on CO levels. It has not worked at all since I first took delivery."

Anonymous, CA (2017 Lexus RX 350.0 3.5-L V6)
Blower (fan) motor

"When the blower is on its highest setting, it doesn't blow air nearly as strong as any other vehicle I have ever owned. It takes forever to cool down this SUV. We're told its normal but I question that."

Anonymous, CA (2017 Lexus RX 450h 3.5-L V6 hybrid)
Condenser

"A small rock from the road bed bounced up through the front grill, making a small hole in the compressor. Road hazard; not failure of auto."

Sophie B., CA (2017 Lexus RX 3.5-L V6)

"Did not drain properly causing interior damage"

Ian M., NJ (2017 Lexus RX 450h 3.5-L V6 hybrid)
Evaporator

"A/C drainage for the humidity to be extracted from the car failed. This resulted in the water going into the car soaking the carpeting! Dealer said it was caused by a clogged drainage line due to bugs and debris. In addition, dealer said mold had formed requiring the carpeting and padding to be removed and partly replaced. To correct this would cost over $1700 which was not covered by the warranty. I researched this and found that it was a design flaw and has happened to other Lexus cars. Even the dealer said this. After much aggravation with the dealer and Lexus corporate, Lexus Corporate only agreed to cover the parts. The dealer agreed only to charge $500 for the labor instead of $900+. This resulted in $500 being paid by me to remedy the situation. Very disappointed with Lexus as the issue was clearly not my fault, but yet resulted in all this expense to correct the problem. Lexus Corporate would not get involved with the dealer to resolve this.....this was left to me. Extremely disappointed with the level of service and caring I received from Lexus Corporate."

Anonymous, NY (2017 Lexus RX 3.5-L V6)
Heated or cooled seat controls

"Passenger side ventilated seats not blowing air. Replaced fan , still not working"

Anonymous, VA (2017 Lexus RX 350.0 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Uneven acceleration. Lexus service unable to correct."

Anonymous, CA (2017 Lexus RX 3.5-L V6)

"Had hesitation, reflashed cured problem"

Anonymous, VA (2017 Lexus RX 350.0 3.5-L V6)
Engine knock or ping

"engine pings when any pull is put on the engine, especially going up a hill at lower speeds like 30 to 40 mph. Motor also has a constant droning sound at lower speed. Lexus says they are aware of it an it's a manifold problem but no fix for it. Totally unacceptable !!!!"

Anonymous, SC (2017 Lexus RX 350.0 3.5-L V6)
Oil leaks

"Went for first checkup. Mechanic found leak in main shaft bushing. Left auto for a day using their loaner and it is fine now"

Anonymous, CT (2017 Lexus RX 3.5-L V6)

"Oil oil everywhere. Rear seal on these motors leaked from day one. Lexus had to pull the motors to do the repairs. These cars are junk from a once fine brand."

Timothy E., FL (2017 Lexus RX 350.0 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The front passenger interior door handle did not engage. That is, the passenger could not open the door from the inside."

Anonymous, AZ (2017 Lexus RX 3.5-L V6)

"For the second or third time, a rubber strip around the sliding sunroof detached and prevented the roof from operating/closing."

Anonymous, NC (2017 Lexus RX 450h 3.5-L V6 hybrid)

"inside door latch broke"

Anonymous, MO (2017 Lexus RX 350.0 3.5-L V6)
Tailgate, hatch or trunk

"Rear (trunk) door made grinding sound when opening and closing. After one instance where my car warning indicated trunk open (didn't close properly), I took to service and they fixed. They inferred I didn't close properly (they must be trained to deflect defects...). Still noisy when closing, tho...not quiet like my 2004 Lexus..."

Anonymous, HI (2017 Lexus RX 350.0 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"Idler pulley and alternator pulley went bad which necessitated replacement of both the idler pulley and the entire alternator. There was an extremely loud noise coming from the engine, which was diagnosed as the two pulleys. Rather than replace the alternator mounted pulley, Lexus replaced the entire alternator as well as the defective idler pulley."

Bob S., FL (2017 Lexus RX 350.0 3.5-L V6)
Battery (not hybrid or electric)

"Battery died during the first week of ownership. Complete shutdown while on the road. Battery replaced by dealer at no charge. Everything fine since"

Ralph C., GA (2017 Lexus RX F Sport 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Tire rim molding came off in carwash and broke the panel"

Timothy M., OR (2017 Lexus RX 350.0 3.5-L V6)

"The rubber pad on the top of the rear bumper has a chrome strip inserted in it. This had come loose. It was reported and Lexus replaced the whole unit Including the rubber. It is OK now."

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Check engine light, traction light, abs light. Took to dealer. They found metal in the transmission's oil pan. R&R transmission. Offered loaner, but did not need"

John B., TX (2017 Lexus RX 350 3.5-L V6)

"50 miles from home the warning lights came on, the car went into 2 wheel drive mode. Pulled over and stopped drive given the type of warning. Used Encore to get help. They were of no help. Sheriff officer helped get a tow truck."

Tim E., MN (2017 Lexus RX F Sport 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"sensors were faulty - check engine light kept coming on or staying on. Needed several Lexus service techs to properly indentify problem."

Dennis S., IL (2017 Lexus RX 450h 3.5-L V6 hybrid)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel bearings

"The cause of the problem is unknown, at speed it caused a very loud whining noise, going over bumps it made a loose rattling noise."

Anonymous, CO (2017 Lexus RX 450h 3.5-L V6 hybrid)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"I noticed tinted liquid puddles under the car after a night parked in my home garage. Asked the dealership to check it out when the car went in for a routine oil change and tire rotation. They discovered a faulty water pump that needed to be replaced."

Anonymous, FL (2017 Lexus RX 350.0 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Change Vehicle