Brakes
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
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Reliability
Overall Reliability
The 2019 UX is more reliable than other cars from the same model year.
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Owner Reported Trouble Spots
The Reliability score is based on our latest subscriber survey of 2019 Lexus UX owners. The owner comments describe problems respondents experienced with this vehicle.
Exhaust
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
What Owners Say
""The battery died unexpectedly. I was told its because we don't take many long trips, so its doesn't get a chance to fully recharge""
Anonymous, WA (2019 Lexus UX 250h 2.0-L 4 Cyl hybrid)Electrical Accessories
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
What Owners Say
"Took to my long time mechanic for brakes and battery had to be replaced"
Anonymous, TN (2019 Lexus UX 250h 2.0-L 4 Cyl hybrid)Engine Major
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
Body Hardware
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Engine Cooling
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Paint/Trim
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Noises/Leaks
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Transmission Minor
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Transmission Major
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Engine Electrical
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Climate System
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Suspension/Steering
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Drive System
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
2019 SUVs Reliability
This Car
0
100
Lexus UX
vs. Similar Cars
BMW X1
Buick Encore
Cadillac XT4
Mini Cooper Countryman
Volvo XC40
Lexus vs. Other New Car Brands Reliability
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting
how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability
information available to consumers. Based on information received from our latest subscriber survey for
about 380,000 vehicles, our reliability history charts give
you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential
trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes,
to power equipment and the electrical accessories.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
Nov 04, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number:
20V682000
Potential Number of Units Affected:
1525742
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
Jul 24, 2019
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
What should you do:
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number:
19V544000
Potential Number of Units Affected:
6925
Check Vehicle for Unrepaired Recalls
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"I immediately contacted the dealer to schedule to repair the failure. I believe I heard the sound each time I went to brake."
Anonymous A., GA (2019 Lexus UX 200 2.0-L 4 Cyl)