Mazda CX-5

"The CD player was part of the whole info system so it was replaced as well!"

"part and parcel of the problem accessing music on ipod"

"When playing from a Bluetooth device (in this case a Samsung Galaxy S5 phone) the Mazda screen either does not display the current program content or displays info from previously played content. Playback must be controlled by phone because the radi"

"Screen went black. Dealer repaired by resetting or upgraded the software"

"Does not support iPhone 5 or newer (lightning cable) for USB music playback Does not support shuffling for bluetooth music playback Does not support Bose Centerpoint ($800 option) for Bluetooth or Aux playback"

"system will not properly access music on ipod"

"The entire system. Does not function properly. I had a 2013 CX-5 and that system was seamless. The 2015 is a nightmare that the dealer is unable to fix"

"he message display was not working and the ipod function was not working correctly. Problem because of poorly designed bluetooth module that was replaced with a software upgraded model"

"Has USB port but the system takes far too long to recognize an added drive/device or read files on it. Also does not keep the last played track when interrupted - defaults to first track on device every time"

"Useless USB iPhone (iP) support. Each engine power cycle, long ~5sec nav start-up to get Blue-tooth (BT). Then USB iP connect attempt that never ends. Only way to get iP music is BT, but amps too low for charging. Siri nav silent when using SiriusXM"

"TERRIBLE, iPod connection restarts, every time the car restarts, it takes at least 5 minutes to initialize the system and the browsing is extremely complicated, especially while driving. Just terrible and unUSble system. Currently connecting AUX"

"The USB does not work with many phones (I have tried HTC one M7, HTC one M8, Samsung Galaxy S4)"

"My MP3 device worked fine in the 2014 Mazda, but would not work at all in the 2015 Mazda. Mazda blamed Apple for changing their software. End result is I was not able to use my IPOD at all"

"the pairing only works intermittently."

"Does not work correctly. Get error when trying to connect to device, or does not match what is on the device. Has to load phone data every time car is started, and takes a long time. On screen controls are small and hard to touch."

"System is totally incompatible with Apple ipod"

"My phone would not pair AND there were problems playing music from a USB stick. The problems were related to the same circuit board, and the part was replaced by the dealer under warranty"

"Does not work with my IPOD. Useless"

"CD's would not eject from the player, volume would fade in and out, and Bluetooth operation wouldn't perform as per manual. Had purchased an extended warranty and the entire info unit was replaced with new system."

"This is the Worst GPS system I have ever used. Despite having the system updated, there are major errors in addresses, directions, and listings. The listings of businesses and attractions or so limited as to be completely useless (and perhaps they ar"

"Gps was lost - telling me I had arrived when I was still a quarter mile away. The traffic never works - on a recent trip to San diego the Gps estimated travel time at 2.2 hours the actual time was 4.5 hours"

"the GPS is from Tom Tom. It gets you from point A-B but does not take you on a direct route as requested. It takes you off a highway and puts you on, runs you through a neighborhood then back onto a main road. It is extremely poor"

"The vehicle would not start on 2ocassions...with new batteries ,we had a CAA connect in the vehicle mazda HO techs felt it was drawing juice from the battery ...a little bizarre ,they had it for a wk ,gave it back to us all has been fine for the last"

"Has trouble with initial GPS connect. Looses/drops GPS signal. Mislocates car"

"Screen grayed out. Needed to replace system under warranty"

"The system does not work. We need to get to the dealer, but have not had the time"

"looking for street in one state showing street in another state"

"Gps freezes"

"Continuously loses signal and when it does have a signal, it often doesn't know where it is. It will sometimes tell me to turn around for no reason or indicate that I am on a differing road"

"I have been unable to update the maps and there dealership has been unable to help. I've found that most dealerships treat the electronics as if they're not really part of the car and are not knowledgeable in their use."

"The dealership was not able to fix this so we just disabled it."

"The GPS began freezing about 15 months after I purchased the car. I had to bring it to the dealership to have the software updated for $50 -- there didn't seem to be a way to update it otherwise, and it simply stopped working in the middle of a trip. I would have been lost without my smart phone."

"The system, like many others, does not always provide appropriate directions. Also, the maps are supposed to be updatable but I have been unable to do that and, once again, the dealership can provide no help."

"the in dash system is unreliable. It either freezes or fails to load requested destinations. We discontinued using it."

"Nav system does not show compass direction the car is traveling"

"The directions would mostly get your there but many times it would take you on a very circuitous route. This was not all the time. Mazda dealer would tell you to contact the TomTom provider, who would come up with all kinds of excuses. However, they have improved but they now know that Mazda is not using them any more and I am hoping this will not degrade the service to my car"

"The GPS malfunctions. It picks odd routes and loses track of settings"

"Does not understand commands and is difficult to use"

"the Bluetooth module had a failure and needed to be replaced. It would not show the options to pair with phone"

"Maxda messaging pairing with an Apple 6. has not been fixed"

"The bluetooth tells me when I have a text message, but gives an error to download whenever I try to get it to read the message to me, or display it on the screen. Bluetooth also takes about 20 seconds to connect every time I start the car"

"I cannot shuffle my music when I pair my iPhone 6 with the bluetooth. The car just organizes the music alphabetically and disables any repeat or shuffle options. It also randomly goes into phone call mode when I attempt to play music. I have to d"

"Pairing was inconsistent. Sometimes it worked, other times it did not."

"The success with which the pairing occurs seems random. The icon that indicates pairing appears at start-up, so if I'm not paying attention to the dash screen at that point, I may not notice that it hasn't appeared. I may be in the car & assume that the pairing is active, only to find that it's disconnected, & re-pairing may take several tries."

"The system simply stopped pairing with my phone. Any time there is an issue with any part of the infotainment system, the dealers just act as if that is not part of the car and it is the owner's problem too fix. Unacceptable."

"Bluetooth continuously switches from car to phone, back to car, endlessly. Called dealer, advised to unpair and re-pair. Otherwise call some 800 number. Haven't called but unpairing and re-pairing doesn't work. Also, text to voice has never worked with iOS devices."

"Hands free phone calls are intermittent in audio because the Bluetooth defaults to playing music app from the smartphone. Only 2 remedies 1) go through manual Bluetooth disconnection of music on Mazda audio system EACH time car is started. Or 2) always disconnect from any audio app on your phone before getting in the car. Dealer claims its because electronics unable to update/are outdated. Either way, it means one is choosing to either listen to music via Bluetooth and ignore calls or lose out on option to make or answer calls if music is preferred. To toggle between options requires too much attention to electronics settings and is a distraction from driving."

"Bluetooth module had to be replaced"

"Pairing is difficult for new phones"

"My phone would not pair AND there were problems playing music from a USB stick. The problems were related to the same circuit board, and the part was replaced by the dealer under warranty"

"Voice recognition is piece of junk. Takes tons of efforts to say the same name over and over again before the software can recognize the correct name. I consider it a driving hazard. My wife has the same problem. Also the interface can use better optimization to use button as a backup when voice recognition failed or a combination of voice recognition and button so the driver is not stuck with a failed voice recognition loop"

"Clicks back and forth between the phone and the vehicle. Drives me crazy. Dealer blames it on Apple"

"amplifier needed to be replaced"

"The sound goes loud, then soft, then loud,etc. without touching anything or hitting a bump or any discernible cause"

"Sorry this was to do with Blue Tooth, not the GPS module"

"Giving directional commands has been a problem. While driving to Detroit last week, I tried to tell it multiple times to drive to an address on Woodward and it didn't recognize the street. Had to manually enter the info"

"Voice command is a veritable joke. It continually misinterprets the commands so that I have to pull off the road to manually input the info. It is setup so that the GPS is inoperable while the car is moving so that my passenger is also unable to input any info. The unit is a $2000 piece of junk and I have reverted to using my $100 Garmin"

"The commands you give to get the system to dial the number from your downloaded address book is just impossible. First, every time you turn off the car, the address book is lost. Every time you get into the car it has to download it from the cell phone. When you say the command phone, call and the name, many times it won't recognize it and offers several alternatives. Then you have to start again. Many times you just have to give up. Going through the systems with the above and the respon"

"This has never really work correctly from delivery"

"Trim rattles"

"An annoying squeak at the back which is intermittent and difficult to pin down as to the cause."

"The spare cover for the spare tire rubs against the spare tire creates an annoying squeak. Also, the brakes squeak, but the repair people tell us that the brakes are fine."

"some rattles inside the car"

"The car sounds like its falling apart. It makes it seem poorly built and unsafe"

"The dealer "diagnosed" the problem as coming from the glove box. That was not correct and I will need to bring the car in again to diagnose and fix"

"Wind Noise overall at high speeds on the interstate...one in particular on the drivers side dash/windshield area...will be investigated at my next oil change"

"Cabin noise and isolation from the world outside is not up to par on previous mazda cars i have driven before."

"The model doesn’t have much soundproofing, so it’s a noisy cabin."

"The door/window seals allow too much wind noise to develop. The 2015 Mazda CX-5 was POORLY sound insulated. It was (supposedly) recognized and corrected in the 2017 model. I'll never know because I won't buy another Mazda. That said, they sure are FUN to drive. But now I want fun and quiet."

"The CX5 was not a quite ride, not insulated, much wind noise and noise from outside, such as noise from other vehicles. Sometimes I thought one of my windows was down because there was so much noise from loud vehicles"

"Between the rattles and the wind noise, the car is unpleasant to drive on long and medium trips"

"This is ongoing issue. Car has unusually laud wind noise around door seals. Rattling of dashboard is another annoying issue. Dealership can't recreate it, typical answer"

"in sunlight gauges, with sunglasses on are hard to see!"

"The front running light beam on drivers side failed in less than 2000 miles"

"Adaptive headlights failed to function. Needed replacement"

"The seat part (not the back part) of the seat heater failed on the driver's side. It would cost $580 to replace. I considered that too expensive and decided not to get the part replaced. I did have to pay $69 just to analyze the problem."

"When it gets really cold sometimes we must pull out the key to open doors as the keyless entry stops working."

"doesn't always work. Battery in remote new and has full voltage"

"Eats through batteries or does not register that the key is near for push button start"

"Failed to function. Warning lights on dashboard"

"Warning lights stay on after engine shut off"

"temperature light, comes on when cold"

"warning light come on and off all the time and the Start buttons flash : as per mechanic it is rust wire in the door causing mist information in the computer. repair the wire in the door and reboot the computer with new program it is ok now"