Mazda CX-5 Change Vehicle

"For a brief period the backup camera system would not activate"

"Florida heat requires a windshield heat screen not offered by mazda in 2017"

"The screen froze periodically about 1 year after we bought the car We took it in and dealer ordered the part and a week later it was replaced Since then had no problems"

"Main computer chip controlling the electronic's failed and had to be replaced"

"the rear view camera did not activate when shifted into reverse.screen stayed on radio station screen i was listening to at the time of failure. nothing i did resolved the issue. reported problem to dealer who set up next day appointment, but the problem resolved itself after sitting 2-3 hours. dealer updated the computer firmware, but it's only been 3 days since the failure, so resolution cannot be assured. dealer had no idea what happened, but i googled the issue and it seems there have been other reports of the same failure, including a utube video of my exact symptom. stay tuned!"

"As I drive and my iPhone is connected via Bluetooth, the screen suddenly goes blank. In a few moments it starts up again. This didn't happen until fall/winter of 2019, when the vehicle was 2 years old. Looking on the internet I see that this has occurred with other similar autos. I checked with the service manager at the local dealership where the car was purchased and was told to call in about a month to see if there was a "software" upgrade or "fix". The month would have been in April 2020. Due to required closures during the SARS-Cov2 pandemic, I have not contacted the dealership. I intend to do so at some point in the future."

"sometimes when starting the car, the display screen either takes more than 5 min to come up or remains blank until I stop the car, turn off the engine and restart the engine"

"While driving with Bluetooth connected to my iPhone, the audio and the screen stop. After a few moments the system would start up again. The dealership fixed the problem, which I believe involved an update to software."

"It appears that the software is cycling through a reboot. It takes about 10-15 minutes of driving before the display is stable."

"Display screen goes blank because the display/music software reboots frequently."

"It was due to my flash drive being corrupt causing the entertainment to act up. It has since been repaired and there are no problems."

"Part of the same problem with the main computer chip. After replacing problem went away. I have never purchased a life time repair guarantee on a car before but would highly recommend it when purchasing a new car because the cost of replacing the electronic chip was more than life time repair guarantee."

"The screen will go blank or the system will restart for unknown reason (and this is on both 2017 Mazda vehicles we own). Sometimes the radio will still be playing, sometimes it will cut out, or the navigation will stop working, but then restart right where it left off. It's a very annoying system in what is otherwise a very fine car."

"this problem was resolved with the installation of an update to software."

"The entertainment system wouldn't work...radio, backup camera etc. they had to replace something inside."

"I stopped using the in car navigation systemfor navigation: using my Iphone"

"it doesn't understand my voice commands, and I can almost never got it to accept instructions manually to navigate to a location even if the person in passenger seat is trying to input. Have tried to get Mazda sales and service to explain multiple times, never got satisfaction. Perhaps I am just not learning. I routinely rely on the nav on my cell phone instead."

"The computer that runs the navigation system was defective and had to be replaced."

"System was corrupt, GPS totally dysfundtional. It needed a new disk installed by the dealer under warranty."

"In-dash Nav will lock up and not find current location. Have to a stand-alone system when this rarely happens."

"Computer continued to reboot while driving. Mazda service was not able to resolve issues after 3 attempts at updating vehicle software. I finally removed the navigation card myself and the problem stopped."

"It is a faulty "inbetween" GPS system that apparently Mazda used briefly from the previous TomTom platform to the current one that utilizes your smart phone. It's borderline useless as it frequently gives false and inconsistent information. There is no solution other than to pay to upgrade."

"Inaccurate"

"System doesn't recognize major streets and (believe it or not) significant cities and towns. System is not familiar with my local area and suggests ridiculous routes."

"System did not go forward after the destination had been typed in. Radio sound continued, making any voice signals unintelligible."

"Terrible system. Not user friendly. Doesn't respond in smart ways... Many items missing from its ability to find that are common places in this community."

"1. Settings are changed by the system 2. Address input is not accepted by the system"

"The screen will go blank or the system will restart for unknown reason (and this is on both 2017 Mazda vehicles we own). Sometimes the radio will still be playing, sometimes it will cut out, or the navigation will stop working, but then restart right where it left off. It's a very annoying system in what is otherwise a very fine car."

"It gives strange directions. My iPhone navigation is better.."

"Booting up"

"Does not recognize voice command to navigate. Asks for external device. I believe that if I manually put in an address it will find it. Not always convenient to do so."

"The software does not recognize some addresses (do not offer the choice to enter certain addresses because the keyboard blacks out options)"

"Navigation system much too complicated."

"the infotainment system is raised on the dash in the newer models of Mazda. Florida heat stops it from working properly till it cools. I think the newer models have a windshield heat screen but this model did not offer one. I will have to buy and install my own."

"Unable to set preferred stations. Manual was of no help in remedying this problem."

"I have spent multiple hours and days (unsuccessfully), trying to update the software from the Mazda website."

"When I purchased the Mazda CS-5 I was told they would update the navigation software as a courtesy whenever I brought the vehicle in for service. They lied. They insisted they never promised that and smugly asked if I have it in writing. Something I don't. Software update requires their special software be downloaded onto your person desktop computer. It takes 6-8 hours to download, freezes frequently and instead of confirming download, the program crashes forcing you to start again. This means you have to leave your computer on and open for hours leaving it vulnerable to cyber threats."

"The dealership would not update the GPS software. Could not update software from home via computer due to size of software size and problems accessing and downloading the software from Mazda website."

"Updates fixed problems"

"The sound is extremely poor quality"

"Low audio on voice commands."

"They frequently do not work. System says it needs an internet connected device (like a phone connected to internet) even when it is connected! More often than not it returns incorrect responses."

"usually do not work"

"According to service technician at the dealership - my Mazda does not work (entirely) well with my iPhone 6+."

"na"

"Brakes slightly engaged, had to get it fixed immediately. It was the sensor that had to be replaced."

"began 8 months ago with pressing brake at speed of 80 km per hour or more - noticed pulsating and had to have a front and rear brake job at around 38000 km"

"Corrosion on rotor and calipers, requires a brake job every year"

"The pulsation was from the poor quality rotors that Mazda uses and prematurely rusted and flaked."

"strong pulsing when brakes applied at highway speeds"

"I feel the rotors should have lasted longer, I had to change them with less than 35000 miles, they were rusty and peeling, poor quality, I have just changed the original rotors ( second set of pads) on my 2013 CHEVROLET Equinox that has 118000 miles on it."

"corrosion on rotors and calipers - requires a brake job every year"

"Rotors required replacement due to pitting - changed pads as well"

"rotors weren't properly greased at the factory, which lead the the brakes wearing and the rotors warping. That said, brought it to the dealer, they replaced the rotors, brakes, ad performed maintenance on them under warranty"

"Went in for tire rotation, Mazda service department inexplicably did 'something' with the brakes that resulted in bad squeek lasting some three or four months."

"Have a squeaking noise at low speeds stopping and moving. Have taken car to dealer 5 times and it is still not fixed."

"the passenger headlight flickered then went out when the car was 1st purchased, was replaced under warranty, so far been ok since"

"After 2 years of ownership (leasing), the left low-beam headlight went out. Two dashboard lights turned from green to orange. I called my local Mazda dealer and they tell me because of the adaptive lights (they turn with steering wheel and auto-level), I would need to bring it in. No parts stores carry a replacement bulb. Glad it's still under warranty."

"Both headlights had to be replaced due to LED strips going out."

"Wasn't sure if this also includes power seats. Have a a problem with the Driver side power seat the cable that moves the seat front to back broke and was not able to move seat. I was covered under warranty. Did have to take car in twice to get it repaired. Parts were not in stock at my Dealer"

"erratic heating of passenger seat. waiting for part"

"Rear hatch light did not work. After opening up the rear panel found that the wire to light assembly was not hooked up."

"Auto lock doesn’t always lock"

"blind side monitoring system stopped working"

"automatic wiper sensor did not work and had to be replaced at no cost."