In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The audio portion of the installed combined navigation/audio system stops working from time to time. The dealer did a system update that seems to have fixed the problem"
Jeffrey Z., GA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Segments of LCD characters are blank. This problem occurs periodically and the dealer won't fix until it is constant"
Anonymous, ON (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"Attempted to fix with a software update. Another freeze happened 30 days later resulting in replacement of unit."
Terry S., AZ (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Toyota’s Entune system is very poorly designed. Often freezes up causing you to restart the engine. System interface is very poor with many dead ends forcing you to start over. Love the car but hate the Entune system."
Anonymous, MA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"Ongoing issue. Unit clearly doesn’t have enough memory or processing power to do the job. Very uncharacteristic poor quality for a Toyota"
Anonymous, NY (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"When on highway with GPS on it will freeze and get stuck on a spot on the interstate. Until you shut the vehicle off none of the buttons or touch screen will work. So you have to get off the freeway and restart - just to listen to the radio!"
Mark P., SC (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"entire screen freezes and vehicle has to be shut down and restarted to reboot system"
Gerald B., IL (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"Brought the car in to Toyota where they downloaded a software fix. Car is fine since then."
Mark B., NY (2017 Toyota RAV4 XLE 2.5-L 4 Cyl hybrid)"Display screen freezes while driving"
Brian W., WA (2017 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"Freezes randomly"
Dan K., WA (2017 Toyota RAV4 Hybrid Limited 2.5-L 4 Cyl hybrid)"While using the navigation system, the screen sometimes goes blank. I was told by dealer that it was a common problem with that system and that I should bring it in for replacement. I haven't had time to do that.....hardly ever use the navigation system."
Anonymous, FL (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"During day light sunlight would render the speedometer unreadable."
Anonymous, (2017 Toyota RAV4 Hybrid Limited 2.5-L 4 Cyl)"The infotainment system display would go blank and then restart with the initial start up message screen periodically. The dealer where I purchased the vehicle fixed the problem with a software update."
Anonymous, PA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Sometimes the display screen just goes black. Service adviser said it's a common problem. Going in this next week for service and they will download updated software."
Donald S., IA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"This is related only to the GPS - it doesn't work more than half the time."
Anonymous, VA (2017 Toyota RAV4 2.5-L 4 Cyl hybrid)"Happens randomly"
Dan K., WA (2017 Toyota RAV4 Hybrid Limited 2.5-L 4 Cyl hybrid)"It connects thru my iPhone. It is constantly disconnecting or does not connect at all."
Pam D., NM (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"too difficult and archaic to use. Preferred using smartphone app."
Anonymous, FL (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Cruise control stopped working"
Anonymous, (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"GPS SYSTEM FROZE UP. DIRECTIONS GIVEN ARE TERRIBLE"
Anonymous, CT (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"poor directions"
Anonymous, IN (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"The navigation is incorrect at times. It cannot find locations."
Anonymous, NJ (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"My RAV 4's navigation system MUST work ONLY through an iPhone. It burns the battery up. I was told by Deluca Toyota that I had to get a different case for my phone, which I did. I asked them why my previous RAV4's navigation system didn't have to work through an iPhone. They told me the only was to get the other system was to buy the top of the line model. My previous one was the mid range like this one. I will NEVER get another Toyota because of this dealerships attitude."
Peggy E., FL (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"The GPS freezes up and will not work. I have taken it to the dealer 3 times and they say nothing is wrong with it. It connects through my iphone, but maps show up on my iphone OK, but not on the in dash screen"
Pam D., NM (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"poor communication for driving instructions, system informs driver of turns too late, screen automatically zooms in too closely, instructions to avoid heavy traffic ignored, and screen graphics are not clearly shown."
Gerald B., IL (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"Navigation system is unreliable. Routes you out of your way and freezes in big cities. I always use an alternate navigation system, such as my phone, while I'm using the GPS."
Mike W., TX (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"Out of date maps, phone much better. Hard to operate also."
Leonard L., CA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"Saving and modifying routes is not easy and has quirks, but the default directions provided change reliably if I ignore a turn I know isn't the best, and are better than other systems I've experienced. The display freezing and blanking are random, and have occurred even after the head unit was replaced; and the manuals do tell how to reset the display without shutting off power (press and hold the sound on/off button). However, even if the display freezes, navigation voice instructions are correct and continue normally."
Anonymous, VA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"Voice recognition does not understand properly. The voice produced often cuts off and does not allow me to continue. Radio stops completely in the entire system and car must be restarted. Three software updates have been done. It just gets worse. Now a new system is being built just for me by Toyota!!"
R R., ON (2017 Toyota RAV4 2.5-L 4 Cyl hybrid)"The GPS doesn't work much of the time, and when it does it performs poorly. It doesn't perform anything close to my Garmin - so I still rely on my Garmin. I don't have time to run to the dealer on this."
Anonymous, VA (2017 Toyota RAV4 2.5-L 4 Cyl hybrid)"Pairing with my phone"
Anonymous, FL (2017 Toyota RAV4 2.5-L 4 Cyl)"Would not link to phone for text messaging"
Anonymous, FL (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Showed "Microphone not connected" whenever I tried to pair my phone"
Anonymous, (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"Contact list not transferred to car system is my main complaint. I don't have numbers memorized, so can't call using Bluetooth. Caller ID, of course, then doesn't function. Accessing controls not very intuitive. i.e., can't find a delete phone action or voice control delete call history Not sure if it's iPhone or car problem."
Ann H., NY (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"If you don't have a smart phone it constantly drops the blue tooth signal. West Herr Toyota's service manager indicated they would fix it or replace my phone, but they never did."
Anonymous, NY (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"Car was not able to find phone signal. Finally replaced entire system under warranty."
L H., TX (2017 Toyota RAV4 LE 2.5-L 4 Cyl)"Poor audio quality connecting to Android phone"
Anonymous, NJ (2017 Toyota RAV4 LE 2.5-L 4 Cyl)"technical service bulletin for a radio issue . Factory radios are not the best quality"
Michael P., NY (2017 Toyota RAV4 XLE 2.5-L 4 Cyl hybrid)"Radio cuts in and out depending on the direction the vehicle is going or the surrounding terrain. Apparently an antenna issue. Very poor design!"
Anonymous, TX (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"xm radio could not find signal"
David P., FL (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"For the money, poor sound quality, lacking."
Leonard L., CA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"The radio is a premium system but I get heavy interference on the FM band - it seems very susceptible to such noise from electricity transmission wires. FM services are not supposed to experience interference of this kind. My previous vehicle (2013 Venza) had no such problems. The dealer has not been able to solve the issue. The Sirius XM service is interference free"
Anonymous, ON (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Too many ineffective updates"
Anonymous, TX (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Many ineffective software updates"
Anonymous, TX (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Can not use voice recognition. Can not recognize commands"
Anonymous, TN (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"It does not understand voice commands often."
Anonymous, NJ (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)"Had to return to the dealer 3 times to correct. Opened up complaint with Toyota. Last update with software helped but still not 100% on a vehical with an msrp of $34,000."
Anonymous, NJ (2017 Toyota RAV4 Limited 2.5-L 4 Cyl)"Doesn't recognize my verbal commands approx 33% of the time I use it."
Donald L., CA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)"A list of commands supposedly understood by the system is unavailable, and the system is so frustrating to use that I only use it to cancel navigation destinations."
Anonymous, VA (2017 Toyota RAV4 Limited 2.5-L 4 Cyl hybrid)
"The button inside the car won't open the trunk all the time. The electric eye for the trunk doesn't work all the time either. It is a some time work item ever since the day I got it new. I have taken it back to them to fix it. It will work for a couple days and them reverts back to the way it was. Toyato has had it three times so far"
J B., FL (2017 Toyota RAV4 XLE 2.5-L 4 Cyl)