Mazda CX-5

"The infotainment system has caused problems. Mazda is part of a class action suit that was settled. I had the problems fixed and am waiting for a reimbursement from the litigation."

"Display freezes up, especially with CarPlay attached"

""Upon first starting the car, the infotainment system will go through its usual boot sequence as normal, but occasionally will be unresponsive when trying to push any buttons or navigating any menus for the first two or three minutes. Other times, it will behave as though a button was pushed multiple times in a row despite the fact that I hadn't pushed anything yet. I don't know if this is relevant, but where we live gets pretty hot, especially during summer months. There could be dust/dirt getting into the buttons, or the heat could be affecting the electronics.""

""When the display screen goes blank, usually the Mazda logo comes on and a circular indicator spins below it. I hit the button to start the radio and often that clears it up and I can again see the digital clock time and can choose a radio station""

"infotainment system freezes and goes into a rebooting loop"

""Sometimes it's not not responsive, this happens daily""

""I rarely use the radio but when the display screen goes blank, I can't see the time display. I think this started within the last 12 months. AND, occasionally the backup monitor doesn't work; but a few minutes later the next time I need it, it does work. Also, when I do listen to a Sirius XM channel often it just switches to another channel than the one I was listening to.""

"infotainment system routinely freezes. Goes into a restart loop."

""The infotainment system is unusable: it goes through a constant reboot cycle. The dealer says the whole system must be replaced, to the tune of over $1,500, yet they can't get the parts. This is a known issue that should have been handled under a recall, but since it hasn't killed anyone, it isn't important.""

"Replaced screen under warranty, and then it happened again. Dealer refused to replace a second time."

"GPS works intermittently closing down & starting every few minutes. When restarting it defaults to one radio station. All info is on the GPS screen. GPS doesn't function as a GPS. Repair quote was $500. Based on this, use cellphone map app. I also had a speed sensor replaced that cost, circa $1500. Engine belt failed."

"Screen kept going blank and needed to be replaced"

"The infotainment system has known issues with Mazda. You could be listening to the radio and suddenly it changes stations. You could be trying to make a phone call and it doesnt recognize you. You can have your phone plugged into it and it wont pair with it to play Spotify. Etc.. It just doesnt pair well with your phone. And it randomly changes your radio selections itll go from FM to scan when Im listening to a song. I really dont want to scan and listen to other songs. It just acts like its haunted. I would love for that to be fixed. I bought an aftermarket CarPlay."

"Sometimes the display changes, unprompted. There is a ghost in the display."

"The infotainment display would go blank and then lock up after 5-10 minutes. I had to replace the unit."

"""Ghost" touching of the display in which various menus are selected spontaneously, causing distraction. There's a class action lawsuit right now but not a recall and Mazda is settling and denying wrongdoing""

"Navigation quit working, dealer charged $400 to install a phone based system."

"it did not work. There is currently a class action lawsuit addressing this."

"System would not start properly. Beginning of last year. Replaced navigation chip. Fixed problem."

""the nav system does not update, antiquated, better to use gps on cell phone - has been this way since original purchase - Mazda behind the times on this feature""

""In warm weather the navigation system will change display modes on its own, instead of remaining on the selected mode.""

"GPS chip does not work. GPS Computer chip must be removed to enable proper operation of the display screen for any other systems."

"My sons car & I am not sure of specific details."

"Same as previous info"

"Screen has been going blank for 2-3 years. Screen goes blank every 2 or 3 minutes then starts up again. Fix was too expensive. Radio works but can't change the station."

"The GPS stopped working 3-4 years ago. I assume it would be out of date even if it could be fixed. I can use my phone - it's still annoying tho. The car wasn't that old when it stopped."

""The display screen getting foggy and hard to read, there seems to be a plastic laminate that is de-laminating. In bright light, I can barely make out the display when backing up.""

"For the past 2 years or so the info screen flips around, doesn't stop on anything, doesn't sync phone regularly, what not. Haven't bothered to have it seen by dealer, cause it will cost. I can drive in quiet and know how to use a map."

"I can be on my iPhone and then get in my car and turn it on in my card. Doesnt recognize my phone and I have to hit my phone and hit Mazda speakers and it still doesnt come in over the speakers."

"About 2 years ago: the radio station control on the steering wheel doesn't always work; the radio station changes by itself sometimes; the screen suddenly pops into the audio control screen by itself."

""I brought the vehicle in for routine maintenance at Sansone Mazda in NJ and the stereo sounded terrible after picking up the vehicle. I surmised that a service technician likely blasted the stereo and blew out the speakers. The dealership insisted that they never play the stereo even though it was set to a station I never listened to. The manager said it was a coincidence that the speakers were blown after picking up the vehicle, and since it was a 2017 model it was probably due to age. He offered to pay for one of the speakers and the labor charge if I paid for the other speaker. I agreed to this although I still believe they caused the issue. I've never had speakers blow in any other vehicle I've owned. If this is considered normal for a Mazda Bose stereo system than it's unsatisfactory.""

"Had to replace the pumpkin"

"Rear differential failed and leaked lubricant all over our carport. Mechanic said its such a common problem that hes surprised Mazda hasnt issued a recall. Cost us almost $5,000 to fix."

"Water pump"