In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
""The display screen suddenly changes and makes selections to change settings on its own, and I can't stop it. For example, it will suddenly change from FM to AM radio. It will select the skip ahead button if I'm listening to a podcast. It will make changes to the speaker controls. In all these cases, the touch screen doesn't respond.""
Anonymous, CA (2018 Mazda CX-5 Sport 2.5-L 4 Cyl)""It didn't "freeze" so much as "freak out" instead. The display itself was fine, but the touch screen function would somewhat randomly "freak out" and then the system would not respond to the normal controls or inputs until it was done "freaking out". Thos occurred infrequently for over a year, but got much worse into the late fall. The fix was to replace the screen/touch-screen hardware with an updated OEM unit.""
Anonymous, FL (2018 Mazda CX-5 Touring 2.5-L 4 Cyl)"The screen will jump around from radio to maps to contacts"
Anonymous A., OH (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"it happens random. Gets stuck on home screen unresponsive.Sometimes starts working after few min,sometimes i have to shut down the car to reset it.Also random while driving listening to the radio screen switches on its own to settings mode where you see all the settings options."
Anonymous A., IL (2018 Mazda CX-5 Sport 2.5-L 4 Cyl)""The display freezes up and at other times it switches from one function (e.g., radio station selection) to another (e.g., navigation) on its own. This usually stops after a while.""
Anonymous, NY (2018 Mazda CX-5 Unsure 2.5-L 4 Cyl)"Often reboots the entertainment system while driving"
Anonymous A., MI (2018 Mazda CX-5 Unsure 2.5-L 4 Cyl)"It started about 3 years ago. It has not been resolved. It is expensive to fix. Internet says to cut the wire to stop the annoying sounds of it coming on and going off every 5 seconds. A recall may be coming for Mazda to repair."
Anonymous, FL (2018 Mazda CX-5 Sport 2.5-L 4 Cyl)"that happened only maybe 2-3 times. Just out of nowhere. Turning off/on the car helped."
Anonymous A., IL (2018 Mazda CX-5 Sport 2.5-L 4 Cyl)"When using the music setting with Sirius, the stations change by themselves and many setting change and reappear as something else."
Anonymous, CA (2018 Mazda CX-5 Unsure 2.5-L 4 Cyl)""Shortly after the warranty ran out, the screen started showing 'ghosting' or 'stains' around the edges. Looks terrible.""
Anonymous, CA (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)""The screen would randomly change, including radio channels, etc.""
Anonymous, CA (2018 Mazda CX-5 Touring 2.5-L 4 Cyl)""Ghost touch with screen. Changes stations, songs, makes calls without being touched. Started after about four years.""
Anonymous, HI (2018 Mazda CX-5 Touring 2.5-L 4 Cyl)"The screen would scroll through various functions without warning and would not allow for Bluetooth connection"
Anonymous, FL (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"Apparently needs to be updated"
Anonymous, PA (2018 Mazda CX-5 Touring 2.5-L 4 Cyl)"On occasion I will have to input the address two or three times"
Anonymous, CA (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"When listening to music, typically Sirius XM, the system will randomly switch stations, activate the "scan" function, or activate the speaker balance functions. The on/off button to turn music off no longer works. There is a Class Action Settlement currently being pursued for exactly this problem."
Anonymous, MD (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"It has been a problem since I started driving it 3500 miles ago. Basically, the screen will just start moving between menus and selecting options without user input."
Anonymous, SC (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"the screen has a mindo of its own will act like someone is touching it changing settings making calls when in apple play etc"
Anonymous, VA (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"The heads up display would change on it's own. It would change to display my phone and make a call for me while I was driving. It would often change the channel on my radio station."
Anonymous, IL (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"Apparently needs to be updated"
Anonymous, PA (2018 Mazda CX-5 Touring 2.5-L 4 Cyl)"The radio will switch stations randomly and repeatedly after I switch back to the station I was listening to"
Anonymous, CA (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)""The radio randomly changes the station and continues to roam. Often times you cant stop it or it will do it again after you change it back. To fix it, you have to prove to the dealership whats happening. Catching it on video while driving is near impossible!""
Anonymous, TX (2018 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"All of the problems are related to the electrical system starting snd stopping on its own."
Anonymous, FL (2018 Mazda CX-5 Sport 2.5-L 4 Cyl)
""The car display freezes up and disconnects from Apple Car Play. Even when Car Play is not connected, sometimes the display screen starts switching function all by itself - this usually stops on its own after a while.""
Anonymous, NY (2018 Mazda CX-5 Unsure 2.5-L 4 Cyl)