"Driving Matters" is the tagline Mazda uses to promote its CX-9 three-row family mover, casting it as the driver’s choice among the soccer-mom mobile crowd. Turns out that this slogan is quite apt; the CX-9 is particularly agile, comfortable riding, and quiet among affordable midsized three-row SUVs.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"awesome handling. great torque, and that's coming from a diesel owner."

Benjamin H., PA (2016 Mazda CX-9)

"Love this car & the power when you press on the gas!! You can drive it easily with purpose & confidence!! Pickup is awesome!"

Beth M., AR (2016 Mazda CX-9)

"COMPACT YET SEATS 7. MADE IN JAPAN WAS THE SELLING FACTOR"

Rick F., ON (2016 Mazda CX-9)

"Excellent handling. Acceleration for 4 cylinder turbo charged engine excellent."

Anonymous, SC (2016 Mazda CX-9)

"Awesome turbo 4. As they say zoom zoom."

Tom V., OH (2016 Mazda CX-9)

"Handling and smoothness, plus the adaptive headlights."

Anonymous, OH (2016 Mazda CX-9)

"The Cx9 drives and handles like a well tuned car."

Charles P., MA (2016 Mazda CX-9)

"Very satisfied with both"

Anonymous, IA (2016 Mazda CX-9)

"Wow, what a FUN car to drive. Turbocharging is the way to go!!"

Will R., OH (2016 Mazda CX-9)

"It's fun to drive due to excellent handling for a vehicle it's size. Still can't believe how much power a 4 cylinder can provide, and it's so quiet up acceleration."

Steve C., FL (2016 Mazda CX-9)

"The Mazda CX-9 is a pleasure to drive. The acceleration is responsive and with no noticeable turbo lag. It is remarkable given that the Mazda is powered by a four cylinder engine that provides decent MPG. The handling is excellent especially given the vehicles size."

Peter P., MO (2016 Mazda CX-9)

"Zoom zoom"

Anonymous, OH (2016 Mazda CX-9)

"Handling strikes a balance of comfort & performance. Acceleration around town and up to freeway speeds is impressive."

Rod S., CA (2016 Mazda CX-9)

"Remarkably good handling and driving experience for a large SUV. Typical Mazda emphasis on driving experience."

Elroy E., LA (2016 Mazda CX-9)

"accelerates great for a turbo with little to no turbo boost lag. Rides more like a sedan than suv on the highway. Very comfortable ride"

Anonymous, IL (2016 Mazda CX-9)

"Great handling for what it is, and decent power. Could use a bit more pickup though. Transmission sometimes hangs onto lower gears for too long."

Anonymous, CT (2016 Mazda CX-9)

"I like the very fast pickup and the cornering ability. It is fun to drive - ZOOM ZOOM!"

Brian C., VA (2016 Mazda CX-9)

"The CX-9 handles superbly. It is quiet, smooth, and responsive in acceleration, braking and cornering. It feels much smaller than it is. A little bad: front pillar is large and blocks view considerably."

Anonymous, PA (2016 Mazda CX-9)

"Great acceleration and road holding."

Andreas G., TX (2016 Mazda CX-9)

"Low end acceleration"

Anonymous, GA (2016 Mazda CX-9)

"Very responsive engine and drive train. Steering and handling is better than most SUVs."

Steven J., NJ (2016 Mazda CX-9)

"Very good excelleration and I do like the distance between vehicles while in cruise. The distant bars can be changed by each driver. A geat safety feature."

Anonymous, IA (2016 Mazda CX-9)

"Love the driving experience. Drives like a much smaller vehicle. Soaks up bumps and rides very comfortably while still maintaining a sporty driving experience. The engine is great for being a four cylinder. While sometimes you can notice lag, the torque makes this thing feel great."

Matthew K., WA (2016 Mazda CX-9)

"Performance and value"

Anonymous, CA (2016 Mazda CX-9)

"I love the way this car drives. It is a very large car, from my experience; however, for an SUV, it has amazingly good handling and acceleration.The engine has more than enough horsepower for any reasonable usage. I have never felt a lack of acceleration even in the most demanding circumstances such as high-speed freeway lane merging. Body lean is well-controlled. Braking is really good and I love the performance of this vehicle."

Allan C., VA (2016 Mazda CX-9)

"Turbo provides excellent accelation and the AWD provides great handling"

Mark B., AZ (2016 Mazda CX-9)

"For a big vehicle has an excellent combination of ride comfort with handling. A few times I have been amazed how good the ride is for how well it handles. The turbocharged 4 cylinder has a great deal of torque early on that moves the car off the line. Even after driving a much more powerful car in the BMW 335i, I never feel that the Mazda CX-9 is underpowered"

Kevin E., CA (2016 Mazda CX-9)

"It drives remarkably well; the acceleration is effortless -- I can't believe it's only a 4 cylinder and gets the mileage it does."

Anonymous, VA (2016 Mazda CX-9)

"it drives like a car and accelerates very well (I am surprised it is a 4 cylinder) for a vehicle of its size."

Tina S., AZ (2016 Mazda CX-9)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Completly satisfied with all 3"

Anonymous, IA (2016 Mazda CX-9)

"Signature trim looks and feels very luxurious. Ride is very quiet. Front seats allow for a lot of adjustment"

Anonymous, CA (2016 Mazda CX-9)

"Super quiet. Handles and feels wonderful. Feels much smaller than it is."

Anonymous, PA (2016 Mazda CX-9)

"I love everything about this car except for the engine noise which has grown annoying. The engine is just loud."

Anonymous, MA (2016 Mazda CX-9)

"After two years of usage - squeaks and noises in the dashboard and door panels"

Piotr K., TX (2016 Mazda CX-9)

"Seats could use a little more adjustment options, up & down, for the price of the vehicle"

Anonymous, IN (2016 Mazda CX-9)

"The ergonomics and leather appointments are very enjoyable."

Rod S., CA (2016 Mazda CX-9)

"Very comfortable, but also very loud. Can get tiring on long journeys"

Anonymous, CT (2016 Mazda CX-9)

"Air conditioning is too weak, front outer air vents don’t adjust to blow in your face, seat bottoms completely flat and don’t adjust, breaks squeal horribly, usb plug puts out very low power and won’t hardly charge a phone, emergency auto breaking kicks it waaay too easy and has almost gotten me rear ended numerous times."

Adrian A., CA (2016 Mazda CX-9)

"Not enough settings for seat adjustments."

Scott B., NJ (2016 Mazda CX-9)

"Luxury brand quality and comfort. Quality of materials ad design."

Anonymous, NC (2016 Mazda CX-9)

"Smooth, quiet and excellent handling."

Charles P., MA (2016 Mazda CX-9)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"large SUV with great handling that can carry seven"

Richard B., MD (2016 Mazda CX-9)

"Premium materials and interior design markets more to luxury brands than others consider."

Anonymous, IL (2016 Mazda CX-9)

"Excellent value for money!"

Andreas G., TX (2016 Mazda CX-9)

"Most bang for your buck. The car has all the bells and whistles of a car twice its price. The little 4 cylinder engine has a ton of pep. Feels like a 6 cylinder."

Anonymous, CA (2016 Mazda CX-9)

"For the top of the line vehicle, some of the small quality issues are not quite there engineering wise. For example the rear seat latches are not well thought out or executed well. You have to pull and push at the same time to lower them. Honda's are much easier to use and thought out."

Anonymous, IN (2016 Mazda CX-9)

"I found the CX9 to be the best value in all categories as compadre to the Ford Explorer and Honda Pilot"

Mark B., AZ (2016 Mazda CX-9)

"What the CX-9 offers (Signature model) would easily cost $15 - $25k more in any other similar SUV."

Anonymous, CA (2016 Mazda CX-9)

"It’s an Excellent car for the price. The Mazda CX-9 Looks and drives like a vehicle that costs 15 to 18 thousand dollars more."

Edward W., FL (2016 Mazda CX-9)

"solid, comfortable that drives perfectly"

Anonymous, MD (2016 Mazda CX-9)

Would you buy this car again?

2016 vehicles
Dodge Journey
Ford Explorer
Honda Pilot
Hyundai Santa Fe
Kia Sorento
Mazda CX-9
Nissan Pathfinder
Toyota 4Runner
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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