2020
New 2021
Used 2020 2019

Mercedes-Benz A-Class Change Vehicle

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The all-new Mercedes-Benz A-Class is the least expensive model in the German manufacturer's lineup. It packs Mercedes’ latest infotainment system and an impressive level of fit and finish, but it lacks the refined driving experience this luxury marque is typically known for. We fail to see the attraction of the A-Class, given its stiff ride, drivetrain foibles, confusing controls, and steep price.
Alerts
There is 1 recall on this vehicle. Learn More.
2020
New 2021
Used 2020 2019

Mercedes-Benz A-Class

Reliability
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Owner Satisfaction
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Crash and Rollover Tests
IIHS Front Moderate Overlap NA
IIHS Front Small Overlap, Driver NA
IIHS Side Crash NA
NHTSA Frontal-Crash, Driver NA
NHTSA Frontal-Crash, Passenger NA
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Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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NA
2020
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
View all Reliability
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
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2019
NA
2020
NA
Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
View all Owner Satisfaction
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The all-new Mercedes-Benz A-Class is the least expensive model in the German manufacturer's lineup. It packs Mercedes’ latest infotainment system and an impressive level of fit and finish, but it lacks the refined driving experience this luxury marque is typically known for. We fail to see the attraction of the A-Class, given its stiff ride, drivetrain foibles, confusing controls, and steep price.

The turbocharged four-cylinder engine makes 188 horsepower, but it feels sleepy during low-speed driving, a problem that stems from the turbo lag and some hesitancy from the dual-clutch automatic transmission. Once underway, the A-Class moves with satisfying gusto. Its fuel economy of 27 mpg overall for the all-wheel-drive model in our testing (albeit on required premium fuel) is decent, though not class-leading. Front-wheel drive is standard and all-wheel drive is optional.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 7-speed Sequential
Engines Available
  • 2-liter 4 turbo (188 hp)

Owner Reported Trouble Spots

No Data Available
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