Smooth, comfortable, quiet and well equipped, the Mercedes-Benz C-Class provides good overall performance. But it suffers from frustrating ergonomic quirks, including some confusing and cumbersome controls.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
The 2004 Mercedes-Benz C-Class has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Recalls
PROVIDED BY
VISIBILITY:SUN ROOF ASSEMBLY
Dec 20 2019
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
What should you do:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V918000
Potential Number of Units Affected: 747928
SEAT BELTS
Dec 19 2003
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Summary:
ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
What should you do:
DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2003 120006.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 03V534000
Potential Number of Units Affected: 4348
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