Redesigned for 2015, the Mercedes-Benz C300 is so impressive that it scores near the top of the sports sedan segment. The new C-Class has a beautiful interior and delivers a driving experience that is close to ideal when it comes to balancing performance and comfort. Simply put: The C300 delivers the driving pleasure people expect from the brand.
Alerts
There are 14 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Mercedes-Benz C-Class has been recalled 14 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01*
02
03
04
05
06
07
08*
09
10
11
12
13
14
15*
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Mercedes-Benz C-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"The weather strips are of poor quality and don't seal properly. They were clued to the door frame with cheap glue that did not stick. Had to get door weather strips replaced on both rear doors as they came off and hung out even at the time of taking delivery."

P R., TX (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Squeaks or rattles

"Rattling seat belts and speakers"

Anonymous, CO (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)

"Car has had multiple rattles and squeaks - sunroof, passenger door and suspension. Very dissappnting"

Anonymous, ON (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)

"top of windshield frame creaks"

William G., CO (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)

"Known problem. Brakes squeal when backing up in cold."

Anonymous, FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"The noise is in the roof. I believe there is something loose in the sunroof fabric space. It is not affecting the operation. It should be covered under warranty. ."

Anonymous, (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Car is just noisy and dealer does not know how to fix it. Windshield wipers skip and are loud. Dealer has tried twice to fix it and failed. not sure if the issue is the car or the dealer"

Anonymous, NJ (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Electronic moon roof rattles, rattle in front passenger side"

Anonymous, IA (2017 Mercedes-Benz C-Class C300 Unsure)

"1. magnets that hold secondary liner In roof failed in one corner. Caused continuous rattle. 2. Sun roof gasket became hard causing the glass to rattle."

Anonymous, MO (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)
Wind noise

"The driver side access (door/window) is probably not installed during assembly properly. The dealer changed every seal and was unable to fix the noise issue."

Anonymous, TX (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Wind noise at speeds over 40 mph. Replaced most of the window and door seals of the front driver side. The problem got slightly better, but, is still not fixed. Appears to be a factory installation issue that the dealer could not fix. Weather strips on two read doors were also loose and came off and had to be replaced."

P R., TX (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"There is a whistling noise coming from the front air defector when going over 45mph with the rear deflector raised. The dealer has ordered a replacement deflector which will be installed next week"

Julia J., FL (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Sensors needed to be repaired/replaced/adjusted for mirror indicator of vehicles in blind spot and the lane keeping"

Leonard M., WA (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Display screen freezes up

"Entire Command interface failed. Required a software update and reboot."

Anonymous, (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Display screen goes blank

"Heads up display went out"

Harvey O., IL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Hardware replacement

"Main Sirius control box went out."

Anonymous, MO (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)
In-dash navigation system (GPS)

"the voice aspect of the navigation is difficult to use and at times does not respond."

Anonymous, FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Sometimes becomes unresponsive."

Michael D., FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Software update fixes

"Auto Climate would turn off by itself. After 4 attempts to fix it, the software was updated. However, that threw off the navigation system so that the voice aspect cannot work with designations and the screen changes without touch the controls. Each time the software is updated, it throws off some navigation aspect."

Anonymous, FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Spoiler lip on trunk wasn't seated completely. Dealer sent to body shop to have it reattached. Have had no other issues with loose moldings."

Anonymous, CA (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)

"The front end bumper and front grille is low and plastic. It easily pulls off...very poorly designed, and the manufacturer does not take any responsibility for this terribly designed component."

Anonymous, (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"My lower driver's side side panel was separating from the frame. I had this problem two years ago. At that time, they glued it/re-attached it. Then about a year later it separated again. Not a lot, maybe an 8th of an inch, but a separated panel doesn't re-attach on it's own. So I took it in again and they said the fasteners warped and I needed a whole new panel. Completely covered under the factory warranty. Haven't had the problem since. It was a shame because, other than the fastener, the panel was in perfect condition. But apparently there wasn't a way to "fix" it; I needed a new panel."

Anonymous, (2017 Mercedes-Benz C-Class C63 S 4.0-L V8 turbo)
Paint (fading, chalking, cracking, or peeling)

"defective trim, water stains that I could not remove"

Glenn S., CA (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"The paint just scratched/scraped super easily. By plastic, even, from the bottom of a wheeled briefcase (plastic wheels). I had a Mini Cooper S convertible before (2005), and the C43 paint was way easier to scrape. Everything else about the car was great."

Anonymous, ON (2017 Mercedes-Benz C-Class C43 AMG Unsure)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Convertible top

"The rear window had a defect and was not sealed correctly in the convertible top"

Anonymous, QC (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Seat belts

"Drivers seatbelt did not totally rewind when unbuckled"

Anonymous, QC (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Often the driver side seat belt won't deploy when first starting vehicle and don't release until I drive for a distance."

Anonymous, AZ (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)
Sunroof

"Front of sunroof has fixed vent allowing sun through. Dealer unaware of what I felt was design defect and added additional tinting over “open area”"

Anonymous, HI (2017 Mercedes-Benz C-Class)
Tailgate, hatch or trunk

"broken trunk motor mount causing trunk to not close"

David M., FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"sealed taillight unit had moisture inside and needed to be replaced under warranty"

Daniel S., AB (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)
Headlights

"right front headlight and running lights would not go off. Had to order a new motherboard to correct"

Anonymous, LA (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Interior lights

"Interior trunk light not working"

Anonymous, AZ (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Keyless entry

"When key battery was low, locking & ignition malfunctioned. Dealer appeared not to know"

Anonymous, HI (2017 Mercedes-Benz C-Class)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Factory alignment specs cannot be adjusted without an expensive upgrade - MB did not inform me that it was still "off" when they replaced tires. on my 3rd set in 30,000 miles - each wears to the cords on the inside edges - even though factory and dealer aligned. MB refuses to acknowledge issue verified by 3rd party."

Anonymous, FL (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)
Bushings

"Front, passenger-side bushing had to be replaced when car was only 6 months old."

Anonymous, ON (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)
Tire wear is uneven

"Rediculous tire wear on installed run flat tires. Had to have replaced at 6K miles. Known problem."

Anonymous, FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Because the car CANNOT be aligned, it chews up the front tires, first set in 10K, second set in 19K with exact same wear pattern - 2 different brands"

Anonymous, FL (2017 Mercedes-Benz C-Class C43 AMG 3.0-L V6 turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"oil leak"

Michael R., FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Electrical failure

"Car would not start due to electrical failure."

Adnan T., TX (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Transfer case

"Oil leak"

Michael R., FL (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Rear brakes required new pads/rotors at 23K miles. Front pads show now wear."

Anonymous, MA (2017 Mercedes-Benz C-Class C300 3.0-L V6 turbo)
Squeaking

"Steel on steel sound..ended up being recalled"

Anonymous, NY (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Dealer change brake pads but it’s back again after 3000 miles or so. Mostly happens backing up"

Joe C., NY (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"A main seal was replaced to stop massive oil leak - I cannot tell you which one. Oil was leaking rapidly"

Leonard M., WA (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"If it is a hot day, in the 80's, in order to cool the car off, you must turn the fan to the highest amount. There is very little difference between the settings 1-4. Never had that with a car before. I've complained & MBz said that that is the way the fan works. I disagree. When I first got the car I complained about several things, including this feature. I kept taking it in to be checked, & finally was told that that is how MBz fans work in their cars. I decided to just accept it after taking it in 6-8 times & they couldn't do anything about it. Also, the radio sound adjustments sucks. The control of the sound when you go back & forth from AM to FM is not the same. You have to turn the sound way up on the AM stations & when you switch to FM, if you don't turn the sound down lower before you switch, then right after switching, the sound will be blasting. I've never ever had a car that had this problem. Again when I first got the car, I took it in at least 6-8 times & they couldn't fix it. MBz claims that that is how all their radios perform. I have NEVER had a car's radio perform like this. It has never been fixed & I got tired of taking it in & so I just left it. But, because of these 2 features, I would never get another MBz again. And when you think of it, that should not be the reason not to get another MERCEDES-BENZ. I think it's interior is poorly designed."

Anonymous, CA (2017 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Merging onto I88. Doing 60mph, maybe, and I heard a "pop", then the engine died. Engine coolant and Oil all leaked out. All dash lights lit up. Pulled over to the side of the road. Called a tow truck. I was dead. They think a piston may have broken and punched a hole in the engine. The left side had a crack, about the length of my pinky finger. That was the good side. The right side had a hole. Looked like someone put a knife through it. The hole looked like an oval, kind of. That was on May 24th. I still don't have my car back. Naperville MERCEDES-BENZ has been great. Given me a loaner during the whole time (free). My engine is covered under warranty, but it has to be built in Germany and shipped to Naperville MERCEDES-BENZ for them to put it in. That was supposed to happen initially late June/early July. Then it was mid to late July. Now it's the week of Aug 17th, which starts tomorrow. I'm not holding my breath..."

Anonymous, (2017 Mercedes-Benz C-Class C63 S 4.0-L V8 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2017 Models

Similar Cars
Acura TLX
Audi A4
BMW 3 Series
Buick Regal
Infiniti Q50
Mercedes-Benz C-Class
Volvo S60
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
STRUCTURE
Mar 19, 2021
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What should you do:
MBUSA will notify owners, and dealers will replace the front panel, free of charge. An interim letter notifying owners of the safety risk was mailed May 7, 2021. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V197000
Potential Number of Units Affected: 15096
COMMUNICATION
Feb 12, 2021
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
What should you do:
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V072000
Potential Number of Units Affected: 58
COMMUNICATION, ELECTRICAL SYSTEM
Feb 05, 2021
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What should you do:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V058000
Potential Number of Units Affected: 1292258
SEAT BELTS
Jan 29, 2021
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What should you do:
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V032000
Potential Number of Units Affected: 24550
COMMUNICATION
Nov 01, 2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
What should you do:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V787000
Potential Number of Units Affected: 24226
SEATS
Feb 26, 2019
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
What should you do:
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
NHTSA CAMPAIGN ID Number: 19V130000
Potential Number of Units Affected: 22637
STEERING
Nov 29, 2018
A car that cannot be properly steered has an increased risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
What should you do:
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V850000
Potential Number of Units Affected: 6373
STRUCTURE
Jul 10, 2018
If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.
What should you do:
MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V456000
Potential Number of Units Affected: 10826
SEATS
Mar 29, 2018
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
What should you do:
MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V207000
Potential Number of Units Affected: 3088
AIR BAGS
Oct 06, 2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
What should you do:
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V627000
Potential Number of Units Affected: 495290
STEERING
Sep 19, 2017
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
What should you do:
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V574000
Potential Number of Units Affected: 4
STEERING
Apr 11, 2017
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
What should you do:
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V243000
Potential Number of Units Affected: 3
SEAT BELTS
Apr 11, 2017
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
What should you do:
MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V251000
Potential Number of Units Affected: 12743
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
Feb 23, 2017
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
What should you do:
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V114000
Potential Number of Units Affected: 307629
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle