The C-Class may be a compact sedan but it's also a solid, agile, quiet, comfortable and credible luxury car. We tested the base C250, powered by the exceptionally smooth, 201-hp, turbocharged four-cylinder engine Mercedes introduced for 2012. It serves up ample power, but its 24 mpg is not exactly stellar.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Mercedes-Benz C-Class has been recalled 5 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01*
02
03
04
05
06
07
08*
09
10
11
12
13
14
15*
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Mercedes-Benz C-Class owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"When the vehicle was put in reverse, the screen inside the car went completely black. In short, the backup camera did not display any images. The issue was software-related and was repaired at no cost under the extended warranty I paid for at initial vehicle purchase."

Anonymous, (2014 Mercedes-Benz C-Class C350 3.5-L V6)
Display screen goes blank

"While on a trip, my C-Class would no longer work properly. The turn signals would not turn on, both the instrument panel and the navigation screen wouldn't turn on. Towed to dealer. ECU reset"

Anonymous, NH (2014 Mercedes-Benz C-Class C300 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Media interface stopped recognizing iphone. After firmware upgrade at service this was fixed"

Anonymous, CA (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
In-dash navigation system (GPS)

"It's essentially useless. Occasionally works as advertised, but usually will not take keyed-in destination data. Verbal instructions are 100% useless. I use my iPhone for all driving directions. I believe I have paid MB hundreds of dollars for a brick"

John H., CA (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
Radio

"Sirius/XM function does not work"

Anonymous, CO (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Speakers

"Harmon Kardon speakers did not work properly even after the dealer tried to fix them"

Anonymous, CA (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
Steering wheel controls

"Radio and phone controls on the steering wheel. Replaced control module"

Anonymous, (2014 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)
Voice control commands

"voice commands do not give you time to respond to prompts before exiting"

Anonymous, CO (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Noticed the vibration and noise while driving and fixed the problem about six months later. We didn't have funds to fix when the problem was first noted."

Anonymous, (2014 Mercedes-Benz C-Class C300 3.5-L V6)

"Had to replace rear shocks due to noise. Dealer paid part or cost since it was out of warranty."

Anonymous, FL (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
Springs or torsion bars

"The suspension links were very noisy when passing on bumps, they were replaced free of charge at end of warranty inspection."

Anonymous, QC (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Tire wear is uneven

"I only experienced minor problems that were corrected on a timely basis."

John C., FL (2014 Mercedes-Benz C-Class C350 3.5-L V6)
Wheel bearings

"Axle shaft assembly-front left CV joint required replacement due to lubricant leakage."

Anonymous, (2014 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)

"Seemed to fail prematurely"

Anonymous, OR (2014 Mercedes-Benz C-Class C300 3.5-L V6)

"Wheel bearing replace helped the noise problem"

Anonymous, OR (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Power plug in the rear did not work when I bought the car. It was replaced for free at the first service"

Michael S., VA (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Body control module

"Failure of module caused loss of electrical power in all major electrical systems while driving; car needed to be towed to garage and repairs took about one week to complete"

Anonymous, MA (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Exterior lights (other than headlights)

"Right rear tail light assembly had to be replaced because one of the integrated LED lights burned out"

R H., HI (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
Tire pressure monitor

"The item was corrected on a timely basis."

John C., FL (2014 Mercedes-Benz C-Class C350 3.5-L V6)
Wiper motor or washer

"Intermittent wiper mechanism failed and had to be replaced"

C M., IL (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Compressor was undersized ffor the car. Couldn.t cope on 90+ degree days. The entire steering column ...all the sensors had to be replaced. The column was uncontrollable and would flip up during drive"

Anonymous, DE (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Blower (fan) motor

"I just noticed that the heater wasn't blowing in the middle of winter. Blower died."

Anonymous, (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Refrigerant leaks

"I lost all the Air conditioning freon through an unknown leak"

Michael D., NJ (2014 Mercedes-Benz C-Class C300 3.5-L V6)

"hole in hose"

Anonymous, CA (2014 Mercedes-Benz C-Class C350 3.5-L V6)

"Repeated problems with air conditioner. Refrigerant leaked out. Compressor replaced under warranty twice. Evaporator and Condenser replaced due to leaks (not accident or debris related. Leaking at seams from manufacturing error). A/C has failed 6 times in the last 2 years."

Anonymous, MO (2014 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Car made odd squeeking noises, coming from the wheels -- it took dealer and independent repari station a number of tries to find the problem"

Anonymous, OR (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Parking brake

"The parking brake spring had to be replace because it would not release properly."

Anonymous, KS (2014 Mercedes-Benz C-Class C300 3.5-L V6)
Squeaking

"Back Brakes made noises. Took it in. Fixed it under warranty"

Robert K., TX (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

"Dealer and independent repair shop tried a njumber of times to locate problem; eventually they did"

Anonymous, OR (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Mercedes looking into problem - related to Sunroof, they belief"

R K., BC (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

"Front passenger seat had to be repaired because it shook at high speeds. This involved replacing the motor that allows the seat to be adjusted. Front driver seat had moisture underneath that corroded a wire, resulting in the engine light coming on"

Denise M., ON (2014 Mercedes-Benz C-Class C300 3.5-L V6)

"One of my sports seats made a squeaking noise that was very bothersome. In addition, when placing any lateral G forces - even minor G forces - on the car, e.g., in a turn, and the vehicle slightly ascends or descends, the sunroof makes a very loud popping sound. The sports seat squeak was fixed; the sunroof popping cannot be fixed. Avoid a 2014 Mercedes-Benz with a sunroof, if able."

Anonymous, (2014 Mercedes-Benz C-Class C350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"pulley not turning smoothly, sound could be heard in cabin of car, but only at certain speeds and operation of car not compromised."

Anonymous, HI (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
Oil leaks

"My engine started to suck in oil internally into the intake system from a faulty centrifuge, not covered under warranty and the cost to repair was $1,700.00"

Michael D., NJ (2014 Mercedes-Benz C-Class C300 3.5-L V6)

"Dealer detected small leaking seals in engine and transmission areas."

Leon Z., IL (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Defective EGR valve"

Brian L., NB (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)
Sensors (includes O2 or oxygen sensor)

"Emission light kept coming on. They changed the sensors which they said was the problem."

Anonymous, GA (2014 Mercedes-Benz C-Class C250 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"Ignition stuck when starting car, causing racing engine"

Carla S., AE (2014 Mercedes-Benz C-Class C350 3.5-L V6)
Spark plugs or wires failure

"Car rocked back and forth."

Anonymous, FL (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Stability control (ESC)

"Stability control computer / engine computer problem would cause vehicle not to accelerate when pressing on gas pedal. This started last year. Had vehicle towed to dealership 3 times and was without car for days each time. I was told it was fixed but the problem keeps coming back due to some design issue which allows water to get in and short things out. I will probably sell the car because of this."

Anonymous, MO (2014 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)

"Stability light came on. Dealer only fix ($$$)"

Anonymous, (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"frozen needed reset"

David F., PA (2014 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Ruby red paint total failure. MERCEDES-BENZ repainted at no cost to me. Class action suit against MERCEDES-BENZ is underway"

Anonymous, FL (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Hinge on passenger front door failed and had to be replaced"

C M., IL (2014 Mercedes-Benz C-Class C300 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2014 Models

Similar Cars
Audi A4
BMW 3 Series
Infiniti Q50
Lexus IS
Mercedes-Benz C-Class
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
COMMUNICATION
Nov 01, 2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
What should you do:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V787000
Potential Number of Units Affected: 24226
AIR BAGS
Jan 09, 2019
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V010000
Potential Number of Units Affected: 288779
AIR BAGS
Oct 06, 2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
What should you do:
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V627000
Potential Number of Units Affected: 495290
STEERING
Apr 12, 2017
A loss of steering can increase the risk of a crash.
Summary:
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
What should you do:
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V252000
Potential Number of Units Affected: 168
AIR BAGS, ELECTRICAL SYSTEM
Mar 14, 2017
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
What should you do:
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V177000
Potential Number of Units Affected: 51
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle