Long a luxury sedan benchmark, the E-Class places comfort, function and good reflexes above glitzy flash. Passengers are treated to a plush ride, comfortable and supportive seats, as well as an impeccably finished interior. Yet the driver's wants aren't neglected, with responsive handling, taut body control and ample power from the E350's 302-hp V6. This car pampers and proves it can dance as well.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
2005
NA
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Rear side and head protection air bags standard from 2000. ESC standard from 2000.
Road Test

Long a luxury sedan benchmark, the E-Class places comfort, function and good reflexes above glitzy flash. Passengers are treated to a plush ride, comfortable and supportive seats, as well as an impeccably finished interior.

Yet the driver's wants aren't neglected, with responsive handling, taut body control and ample power from the E350's 302-hp V6. This car pampers and proves it can dance as well. While not overtly sporty, the Mercedes is athletic and has the chops to qualify as a sports sedan. Highly capable handling is aptly combined with great balance and composure. This makes it all the more commendable for serving up a fabulously cushy ride and an extremely quiet cabin too. Expect 21 mpg overall from a rear-wheel-drive E350.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
convertible
coupe
sedan
Transmissions Available
  • 7-speed Automatic
Engines Available
  • 2.1-liter 4 turbodiesel (195 hp)
  • 3.5-liter V6 (302 hp)
  • 3.5-liter V6 hybrid (329 hp)
  • 4.6-liter V8 turbo (402 hp)
  • 5.5-liter V8 turbo (550 hp)
  • 5.5-liter V8 turbo (577 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Main computer failed and needed to be replaced"

Anonymous, NJ (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Headlights

"auto high beam on/off sometimes does not work"

Michael K., MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"When I turn off the car, the lights don't automatically turn off. This has happened twice. Once it drained the battery. Once I caught it after a few hours, started the car, turned it back off and then the lights dimmed like normal"

Rick V., CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Interior lights

"The connector to the driver side light on the mirror had a loose connection that had to be corrected by Mercedes-Benz technicians. It was flickering on/off until the connection was repaired"

Johnny R., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
Keyless entry

"Smart key (FOB) would not start car. Used second Key (while on vacation) and had to have new key reprogrammed at local dealer with software provided from Germany"

Richard S., NJ (2014 Mercedes-Benz E-Class E350 4.6-L V8 turbo)

"sometimes the touch feature works for keyless entry, sometimes not"

Michael K., MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)
Tire pressure monitor

"THE MONITOR WOULD NOT READ THE TIRE PRESSURE ALL THE TIME"

Anonymous, OK (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"Ghost warnings from parktronic system occasionally while driving and nothing is there"

Brian A., AZ (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"Warning light battery issues"

Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"The check engine light had come on and did not turn off after several days. I took it into the dealership and they had to issue a software update for the Benz that corrected the problem"

Johnny R., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"warning lights needed reset at the dealer"

Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"the integrity of the body is poor - air leaks and rain leaks"

Anonymous, AR (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"Water collected in the floor/under door area on passenger side"

Pamela E., AL (2014 Mercedes-Benz E-Class E350 3.5-L V6 hybrid)
Squeaks or rattles

"the rattles or terrible in this car - worst ever for a high end car"

Anonymous, AR (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"Rattle from sunroof cover"

Roman M., ON (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"Overhead area where rear view mirror and lights are located rattles"

Pamela E., AL (2014 Mercedes-Benz E-Class E350 3.5-L V6 hybrid)

"the wind noise and rattles in this car are terrible"

Anonymous, AR (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"Whistling noise coming through front of car. Mercedes had seen this before in some cars and was able to muffle the noise somewhat"

Anonymous, OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Had to take to the dealer twice"

Michael M., OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"hard shift from 3rd to 4th gear on acceleration & from 5th to 4th gear on deceleration. Transmission SW needed an update, but was not obvious to the mechanic"

Michael H., WI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"Needed a SW up-date to 'fix' the rough shifting. The service technician really had to dig to learn about the released SW up-date to fix this issue"

Michael H., WI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

"When taking my foot off the brake after the car had shut itself off to conserve fuel at a stop light, as the engine restarted automatically the car would lurch forward and a loud sound was audible in the cabin. At this time a message would display on the instrument cluster saying the pre-safe system to deal with a collision was inoperable. Obviously both issues were very disquieting and I immediately too k the car in for service. The tech said they needed to update the transmission computers sof"

Michael H., WA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"Car wouldn't shift into gear from Park to Drive or Reverse"

Anonymous, MD (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"Bushing in front left suspension cracked, causing squeaking but, per teh repair shop, also for part of the support bar to disengage from the wheel when turning the wheel sharply"

Anonymous, OK (2014 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)
Tie rods

"worn on right side front"

Anonymous, ON (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"Last visit discovered tires almost bald on edges. Air pressure was correct. Paid for alignment. Too soon to know if problem fixed"

Gerard S., NY (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Wheel balance

"Tires did not ware evenly. Had to replace tires at 20,000 miles"

Anonymous, CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Wheel bearings

"all warranty"

Anonymous, ON (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

"Don't understand what has been wrong but there have been all sorts of problems requiring lots of shop time and loaner cars"

Anonymous, LA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"Don't understand the mechanics. Refer to last comment"

Anonymous, LA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"I have a diesel and something went wrong with Blu liquid mixer with the exhaust and had to be replaced., Covered by warranty"

Jim P., CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"These sensors have now been replaced two times in the two years I've owned the car. Luckily they were included in my CPO warranty. However, that warranty expires in two more years and I worry about having to pay for these unreliable items out of my own pocket"

Michael H., WA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"When listening to music sometimes it will skip for a half a second"

Marquis M., CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
Radio

"occasionally the radio only stays on for 10 seconds. it reboots itself if you turn off the car for an hour"

Eva G., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
Speakers

"Driver side speaker crackled and the bass sound was disturbed. Center console speaker had electrical short"

Anonymous, FL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
Steering wheel controls

"The steering wheel power tilt and telescoping column freezes / locks up and will not move in any direction. Makes difficult/dangerous for wife well it sticks in the up and in position. Steering wheel moves up for easy exit and entry but when getting in the vehicle it will not move staying in the awkward position"

Teddy B., TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Magnetic clutch failure. Part was $800, but covered under warranty. Had to wait 3 days for part to arrive"

Michael M., OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)
Blower (fan) motor

"It stopped blowing, and they picked up my car, gave me a loaner. The next day they returned my car with a new blower motor"

Stephen E., OH (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"Fan made clicking noise"

Philip K., MI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Auxiliary battery failed and was replaced under warranty"

Anonymous, OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

"Two engine mounts failed on vehicle. Both leaked oil (yes I didn't realize an engine mount had oil in it until the dealer explained it to me.)"

Anonymous, NJ (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

"parking brake shoe was rubbing. It took three repair trips to get it fixed properly"

Kirk S., MN (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"damage due to vehicle contact w/building"

Dominick B., TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Car engine stopped when going from gear 6 to gear7; rough shifting in reverse; transmission controller repaired once & problem continued so transmission was rebuilt"

S H., FL (2014 Mercedes-Benz E-Class E550)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

"The style of this car is so low to the ground in the front that touching a curb or a wheel barrier in a parking lot will remove the trim and generally damage the front. Cost $500 each time. I have had to do this twice in 8 months. Now I back into parking spaces whenever possible to avoid contact with curbing. There are no sensors for this"

Malcolm-Donna W., NY (2014 Mercedes-Benz E-Class E550 5.5-L V8 turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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