Furthering its model name revitalization, Mercedes-Benz replaced the sharp-edged GLK compact SUV with a softer-shaped, more refined GLC. The GLC slots between the entry-level GLA and mid-sized GLE.
Alerts
There are 13 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 GLC will be more reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Mercedes-Benz GLC has been recalled 13 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Mercedes-Benz GLC owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Parking brake

"Electronic parking brake gave inoperable error message"

Anonymous, VA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)
Premature brake wear

"Rear brakes worn out in only 20,000 miles. I do not drive aggressively. I've never replaced brakes this quickly, and probably would not have purchased this vehicle if I'd known of this issue."

Anonymous, ID (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)
Squeaking

"When car was parked in cold garage, loud rhythmic squealing would occur during first several miles of operation. Dealer indicated this was likely due to worn rear brakes, even though the sound occurred when the brakes were NOT being applied. I don't drive aggressively, and yet my rear brakes only lasted 20,000 miles?? Brake wear sensor had not yet activated, but forced to replace rear brakes (at considerable expense) to solve the squeal problem."

Anonymous, ID (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

"it was covered by warranty"

Anonymous, SC (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"Breaks continue to squeak when it's humid, damp. Pads have been replaced, yet issue still exists. Not as bad, but still squeaks a little."

Anonymous, MO (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"The brakes have squeaked since the car was new. They have replaced the brake pads twice and they still squeak. Poor design."

Anonymous, MT (2018 Mercedes-Benz GLC)

"Known issue by the dealer, didn't resolve even by replacing parts"

Anonymous, ON (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"Intermittent problem where vehicle doesn't connect to connected smartphone and MP3 player."

Anonymous, CA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"Fails to recognize names in list of contacts."

Anonymous, MO (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)
Radio

"you have to go through too any buttons to get to what you want. The app to start the car is a waste of time. Most of the time it won't work. The info system is very confusing."

Anonymous, (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl hybrid)

"The entire infotainment system is very difficult to understand and operate. It is the main reason I would not buy a MERCEDES-BENZ again."

Anonymous, MO (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"The tuner completely failed. So no radio, no satellite radio, no navigation. The tuner was replaced under warranty"

Daniel S., CA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"Pre-set stations refuse to remain in system. Must be re-set repeatedly."

Harvey Nancy N., FL (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Major teardown and repairs to transmission, twice."

Anonymous, CA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"The transmission was shifting erratically at times. After 3 attempts for the dealer to repair MB authorized the dealer to replace it!"

Mike S., WA (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

"Transmission and torque converted replaced twice. Still shifting rough, problem has not been resolved after 6 attempts."

Anonymous, MB (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"I have explained these in the last comment."

Behnam-Jinus B., CA (2018 Mercedes-Benz GLC)
Exterior lights (other than headlights)

"Alarm inside car that is to warn me that another car is close to me goes off even when there are no cars around me"

Anonymous, (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl hybrid)
Tire pressure monitor

"Quite disturbing sensor malfunction. showed low pressure on front tires. Several times pumped and checked the pressure at the gas satiation, only to have the sensor show warning of very low pressure. The dealer said you need to reset the sensor. But it was not clear why in the first place these shall go off and show low pressure when all is really good. I believe this is a bad sensor or manufacturing issue, how ever the dealer was not that keen to correct anyways. The serious issue is that you really do not know whether something is wrong or not. Do we need to get out of the freeways and check tire pressure or not? As far as we are concern this is a real serious issue that has not been resolved after three times discussion with the dealer. Engine noise, the malfunction of the controls of the front seat and the very serious issue with the gas intake for a new care from MBZ is really disturbing. Let me explain more for the last issue. At the gas station when we put the pump nozzle into the car gas intake t simply does not mount, or mounts very rarely so the gas pump trips and does not allow filling the gas tank. I have to keep it low flow, or take the nozzle out several times and put back in to get some gas in. In my 50 years of owning cars I have never seen an issue like this. We told the dealer and they simple said you need to get the hang of it. This is ridicules gassing the car is a major pain in the neck for the GLC300. I think there is something fundamentally wrong with the design or the mount area which does not get the standard gas pump nozzle controlling the flow and tripping only when the tank is full. Is this a recall issue?"

Behnam-Jinus B., CA (2018 Mercedes-Benz GLC)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Started 9 months after purchase"

Anonymous, CA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)
Rough shifting

"When slowing from 3rd to 2nd transmission jolts"

Anonymous, CA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"Vehicle jerks or bucks when slowing to a stop."

Anonymous, MB (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"In cold weather the breaks make an incredibly loud squeaking sound when applied when backing up. After warming up they stopped doing so."

Kerry M., MO (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

"I had an annoying rattle in the front of the center console area. It was intermittent and the dealer did fix it. However the rattle still occurs from time to time. It's not real bad but I expect better from a Mercedes."

Anonymous, CA (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

"Significant rattle from driver's side window (when fully closed). Haven't yet taken to dealer for repair (under warranty). Hopefully an easy fix, but shouldn't be an issue to begin with."

Samuel R., WA (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"As with the heater I have To keep the temp very high to stay warm in cold weather (78 degrees)."

Anonymous, MA (2018 Mercedes-Benz GLC GLC300 3.0-L V6 turbo)
Heater system

"When heat is set to a warm temp like 70 degrees, cold air still blows out. I Have to keep it set to about 78 to stay warm in winter. When I press the defrost button hot air blows out. The heating system is not as accurate as any of the other cars we've owned and that's quite a few."

Anonymous, MA (2018 Mercedes-Benz GLC GLC300 3.0-L V6 turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"The windshield had a glass defect that would not allow the wipers to glide over the window. At one point the blades came undone and the arm scratched the windshield. The system was not usable in the rain. I drove home slowly and waited for a clear day to take it to the shop. They replaced the glass but it did not fully resolve the problem. In fact, today there are still wiper problems and I am afraid that they will become serious again when I am driving but MERCEDES-BENZ refuses to take any further action."

Anonymous, FL (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)
Windows

"same issue as the glass. I didn't know how to differentiate one from the other in my earlier response."

Anonymous, FL (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Trim around Driver Side Passenger door was Slightly damage during Transit from Plant. Part was ordered, arrive overnight and replace under warranty,"

Anonymous, NC (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)
Loose interior trim or moldings

"Wood trim on the interior front passenger door cracked in several places."

Anonymous, MT (2018 Mercedes-Benz GLC)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"It turned out to be a serious problem. My car was in the shop for 10 days. I am not sure I even understand everything but somehow they also needed to do substantial work to remove or repair the hybrid battery to deal with the oxygen sensor problem. I frankly don't know if the oxygen sensor problem damaged the hybrid battery or if the placement of the battery and exhaust system made the repair very complicated. The dealer claimed that the extent of the problem was unanticipated the initial estimated time to repair went from 2 days to five days to 10 days."

Anonymous, IL (2018 Mercedes-Benz GLC GLC350e 2.0-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"Starter quit and the engine shut off while I was driving. Part of the start stop system for the engine."

Anonymous, VA (2018 Mercedes-Benz GLC GLC300 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"Car never rides smooth, regardless of pavement. Expected to feel bumps as this is a performance-tuned vehicle with a stiffer suspension, but shouldn't feel a constant jostling/chop/bounce at all speeds, even on fresh pavement."

Samuel R., WA (2018 Mercedes-Benz GLC GLC43 AMG 3.0-L V6 turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
STRUCTURE
Mar 19, 2021
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What should you do:
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V197000
Potential Number of Units Affected: 15096
COMMUNICATION
Feb 12, 2021
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
What should you do:
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V072000
Potential Number of Units Affected: 67
COMMUNICATION, ELECTRICAL SYSTEM
Feb 05, 2021
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What should you do:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V058000
Potential Number of Units Affected: 1292258
ELECTRICAL SYSTEM
Dec 11, 2020
If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.
What should you do:
MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021010006.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V776000
Potential Number of Units Affected: 2563
SEAT BELTS
Nov 01, 2019
The electric PRE-SAFE¿-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE¿-function and the pretensioner to be deactivated.
What should you do:
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V788000
Potential Number of Units Affected: 29720
AIR BAGS
Dec 19, 2018
A delay in the air bag deployment can increase the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2019 Mercedes-Benz GLC63 AMG Coupe, GLC63S AMG Coupe, and GLC63 vehicles. In the event of a crash, the frontal air bag may have a delayed deployment for certain unbelted front seat passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What should you do:
MBUSA has notified owners, and dealers will update the air bag control unit software parameters, free of charge. The recall began March 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020004.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V905000
Potential Number of Units Affected: 809
AIR BAGS
Nov 27, 2018
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
What should you do:
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V838000
Potential Number of Units Affected: 104663
SEAT BELTS, STRUCTURE
Oct 01, 2018
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
What should you do:
MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V683000
Potential Number of Units Affected: 4702
EXTERIOR LIGHTING
Sep 11, 2018
Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What should you do:
MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V610000
Potential Number of Units Affected: 4702
AIR BAGS
Mar 29, 2018
In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Summary:
Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
What should you do:
MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V208000
Potential Number of Units Affected: 57
SEAT BELTS, STRUCTURE
Mar 15, 2018
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Summary:
Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
What should you do:
MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V177000
Potential Number of Units Affected: 121858
VISIBILITY
Nov 14, 2017
If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
What should you do:
MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V715000
Potential Number of Units Affected: 9379
AIR BAGS
Oct 06, 2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
What should you do:
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V627000
Potential Number of Units Affected: 495290
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