The GLE, Mercedes-Benz five-seat SUV, replaced the former ML for 2016. The GLE lineup includes the GLE350 (formerly ML350); GLE400 (formerly ML400); GLE300d (formerly ML250 BlueTec) and GLE550e (Mercedes' first plug-in SUV). The high-performance AMG models are now called AMG GLE63 and GLE63 S.
Alerts
There are 12 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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NA
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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NA
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The GLE, Mercedes-Benz five-seat SUV, replaced the former ML for 2016. The GLE lineup includes the GLE350 (formerly ML350); GLE400 (formerly ML400); GLE300d (formerly ML250 BlueTec) and GLE550e (Mercedes' first plug-in SUV). The high-performance AMG models are now called AMG GLE63 and GLE63 S. The plug-in gets a 329-hp V6, with the hybrid system adding another 114 hp of electric power, and is said to deliver over 18 miles of all-electric driving.

The revamped GLE is a refined vehicle with an impressively quiet cabin and meticulous fit and finish, which combine to provide a luxurious atmosphere. Handling is responsive but let down by vague steering and an unimpressive showing at its cornering limits. The ride is supple if a bit firm. The standard V6 serves up smooth and powerful acceleration and yields 18 mpg, not bad for a vehicle of its size and weight. Some controls have improved with the current generation but others remain complicated. Towing capacity is generous. Other available engines include a turbocharged V6, and the 518-hp V8 AMG.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 7-speed Automatic
Engines Available
  • 2.1-liter 4 turbodiesel (201 hp)
  • 3-liter V6 hybrid (436 hp)
  • 3-liter V6 turbo (329 hp)
  • 3.5-liter V6 (302 hp)
  • 5.5-liter V8 turbo (550 hp)
  • 5.5-liter V8 turbo (577 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Mercedes-Benz GLE owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"I can plug in my iphone, but it doesn’t always connect. When it does connect, it doesn’t always download the screens. It is hard to navigate the Carplay, and most of the time my phone or the system doesn’t respond my commands."

Anonymous, CA (2016 Mercedes-Benz GLE)
Display screen goes blank

"Twice, upon starting the vehicle, the display was blank. Audio playback continued despite no visual output. Turning the vehicle off and back on remedied the problem"

Bryan H., TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
In-dash navigation system (GPS)

"Screen turning red, Voice activated mechanism not adequate response, wrong info delivered"

Anonymous, VA (2016 Mercedes-Benz GLE 300d 2.1-L 4 Cyl diesel)
Phone pairing (e.g., Bluetooth)

"using an IPhone 7, my first call after the car sits overnight the voice is scrambled, to the caller and the recipient. The ring heard through blue tooth is also a very distorted sound"

Anonymous, IN (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
Radio

"Display output was correct however no audio was being transmitted. This included FM output, Satellite radio output and cellular phone playback"

Bryan H., TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Tailgate, hatch or trunk

"Lift module failed twice. Hinge made a grinding sound. Was replaced under warranty with no issues."

Anonymous, TN (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

"Tailgate air lift assembly (hinge) failed twice and had to be replaced. I understand there is a service bulletin out on it now"

Anonymous, TN (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)

"Wind deflector over rear hatch developed a crack."

Anonymous, FL (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Fuse has gone several times...no one knows why...one MERCEDES-BENZ Service manager told my wife it is not designed to plug phones and accessories into (???). Also, MERCEDES-BENZ no longer provides a consumer with a fuse map. We were told they want to make sure it is only serviced by a qualified technician, and that we do not need to know. Why are MERCEDES-BENZ dealers, especially their service people so arrogant and insolent? This is not just one dealer, but several, with different owners."

Craig Y., AB (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)
Tire pressure monitor

"Constant alerts to tire pressure problem even when tires were fine"

Anonymous, TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
USB port

"The Apple CarPlay is extremely glitchy. Not only is it very annoying that you have to physically plug in the device for this feature to work, but many times after plugging in the device, it fails to initiate the program. Many times I have to plug the device in multiple times to initiate the program."

Anonymous, MS (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"I had a friend walk from left to right in front of my parked car, engine running, brake on, in Drive. Friend was detected. Then, friend walked from right from left in front of car, but was NOT detected! Dealer's service guys were totally helpless with all failures like this. That's the main reason why I'm selling the car this summer. Also, car does not seem to slow down when I approach the rear of another car - I have no confidence that this feature even works, AND the dealer has no real way of testing this, e.g., cardboard cutouts that you drive towards to see if the car stops. In the test that I did, with home made cutouts, the MERCEDES-BENZ did NOT stop and made a real mess."

Anonymous, MD (2016 Mercedes-Benz GLE)

"When steering assist and cruise control are on and I am on a curving road, I must continually fight the steering wheel. I had to turn this feature off otherwise I would have gone crazy. As usual, MERCEDES-BENZ service is unable to help. Even a gently curving Interstate has this issue!"

Anonymous, MD (2016 Mercedes-Benz GLE)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"While driving, all electrical would shut down, then restart - sometimes 2 or 3 times within 10 miles"

Anonymous, TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
Stability control (ESC)

"Rocker arms electro/hydraulic, Hydrolytic leak or air in line"

J K., PA (2016 Mercedes-Benz GLE 350)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"seal in the roof"

Anonymous, CA (2016 Mercedes-Benz GLE 3.0-L V6 turbo)
Squeaks or rattles

"Headliner"

Anonymous, SC (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

"Faulty coolant pump. Replaced at no cost"

David S., CA (2016 Mercedes-Benz GLE)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Springs or torsion bars

"Hydraulic torsion bar reservoir over filled at factory, leaked and service entered air into system repairing"

J K., PA (2016 Mercedes-Benz GLE)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission sensor or solenoid

"we had the car but 2 months when the second gear valve body spring failed. Dealer replaced entire valve body. We also had false early warning of coolant levels. It was only 3 ounces low but that didn't matter the warning came on and we had to take it to the dealer to deal with that as well"

Alice S., CA (2016 Mercedes-Benz GLE 350)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Actually, it is not the paint that is the issue, but the nature wood moulding and trim continues to crack and require replacement."

Craig Y., AB (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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