2016 Mercedes-Benz GLE Reliability - Consumer Reports
The GLE, Mercedes-Benz five-seat SUV, replaced the former ML for 2016. The GLE lineup includes the GLE350 (formerly ML350); GLE400 (formerly ML400); GLE300d (formerly ML250 BlueTec) and GLE550e (Mercedes' first plug-in SUV). The high-performance AMG models are now called AMG GLE63 and GLE63 S.
Alerts
There are 16 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 GLE will be much less reliable than the average new car. This prediction is based on data from 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Mercedes-Benz GLE has been recalled 16 times by NHTSA. View Recalls
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Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Mercedes-Benz GLE owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"I can plug in my iphone, but it doesn’t always connect. When it does connect, it doesn’t always download the screens. It is hard to navigate the Carplay, and most of the time my phone or the system doesn’t respond my commands."

Anonymous, CA (2016 Mercedes-Benz GLE)
Display screen goes blank

"Twice, upon starting the vehicle, the display was blank. Audio playback continued despite no visual output. Turning the vehicle off and back on remedied the problem"

Bryan H., TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
Hardware replacement

"Screen is going gray from the edges now washing out in sunlight. Dealer will not replace under warranty."

Anonymous, TN (2016 Mercedes-Benz GLE 300d 2.1-L 4 Cyl diesel)
In-dash navigation system (GPS)

"Screen turning red, Voice activated mechanism not adequate response, wrong info delivered"

Anonymous, VA (2016 Mercedes-Benz GLE 300d 2.1-L 4 Cyl diesel)

"Too distracting to use"

Anonymous, AZ (2016 Mercedes-Benz GLE 3.0-L V6 turbo)
Phone pairing (e.g., Bluetooth)

"using an IPhone 7, my first call after the car sits overnight the voice is scrambled, to the caller and the recipient. The ring heard through blue tooth is also a very distorted sound"

Anonymous, IN (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
Radio

"Display output was correct however no audio was being transmitted. This included FM output, Satellite radio output and cellular phone playback"

Bryan H., TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)

"Too distracting to change stations"

Anonymous, AZ (2016 Mercedes-Benz GLE 3.0-L V6 turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Fuse has gone several times...no one knows why...one MERCEDES-BENZ Service manager told my wife it is not designed to plug phones and accessories into (???). Also, MERCEDES-BENZ no longer provides a consumer with a fuse map. We were told they want to make sure it is only serviced by a qualified technician, and that we do not need to know. Why are MERCEDES-BENZ dealers, especially their service people so arrogant and insolent? This is not just one dealer, but several, with different owners."

Craig Y., AB (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)
Tire pressure monitor

"Constant alerts to tire pressure problem even when tires were fine"

Anonymous, TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
USB port

"The Apple CarPlay is extremely glitchy. Not only is it very annoying that you have to physically plug in the device for this feature to work, but many times after plugging in the device, it fails to initiate the program. Many times I have to plug the device in multiple times to initiate the program."

Anonymous, MS (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"MERCEDES-BENZ recall and cost fully covered by warranty."

Anonymous, VA (2016 Mercedes-Benz GLE Unsure)
Electrical failure

"While driving, all electrical would shut down, then restart - sometimes 2 or 3 times within 10 miles"

Anonymous, TX (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)
Stability control (ESC)

"Rocker arms electro/hydraulic, Hydrolytic leak or air in line"

J K., PA (2016 Mercedes-Benz GLE 350)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering pumps and hoses

"power steering failed with no warning. Woke up, started the vehicle, and no power steering. Could not drive."

Anonymous, (2016 Mercedes-Benz GLE 2.1-L 4 Cyl diesel)
Springs or torsion bars

"Hydraulic torsion bar reservoir over filled at factory, leaked and service entered air into system repairing"

J K., PA (2016 Mercedes-Benz GLE)
Tire wear is uneven

"Apparently the car sat for months without being driven. The result was the belts on the tire were damaged from lack of use. We drove the care approximately 1500-2000 miles and noticed it vibrated at high speed (>79 mph) on the interstate. We took it back to CarMax. They agreed and told us it was due to bad tires. They replaced the tires for no expense. The use some Chinese brain truck tire that I never heard of but the tires are fine and actually got ratings similar to Michelin."

Anonymous, CA (2016 Mercedes-Benz GLE 3.0-L V6 turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"seal in the roof"

Anonymous, CA (2016 Mercedes-Benz GLE 3.0-L V6 turbo)
Squeaks or rattles

"Headliner"

Anonymous, SC (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

"Both front seats repaired due to squeaks creaks. Rattled in drivers door and "A" pillar"

Anonymous, TN (2016 Mercedes-Benz GLE 300d 2.1-L 4 Cyl diesel)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Tailgate, hatch or trunk

"Lift module failed twice. Hinge made a grinding sound. Was replaced under warranty with no issues."

Anonymous, TN (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

"Tailgate air lift assembly (hinge) failed twice and had to be replaced. I understand there is a service bulletin out on it now"

Anonymous, TN (2016 Mercedes-Benz GLE 350 3.0-L V6 turbo)

"Wind deflector over rear hatch developed a crack."

Anonymous, FL (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"I had a friend walk from left to right in front of my parked car, engine running, brake on, in Drive. Friend was detected. Then, friend walked from right from left in front of car, but was NOT detected! Dealer's service guys were totally helpless with all failures like this. That's the main reason why I'm selling the car this summer. Also, car does not seem to slow down when I approach the rear of another car - I have no confidence that this feature even works, AND the dealer has no real way of testing this, e.g., cardboard cutouts that you drive towards to see if the car stops. In the test that I did, with home made cutouts, the MERCEDES-BENZ did NOT stop and made a real mess."

Anonymous, MD (2016 Mercedes-Benz GLE)

"When steering assist and cruise control are on and I am on a curving road, I must continually fight the steering wheel. I had to turn this feature off otherwise I would have gone crazy. As usual, MERCEDES-BENZ service is unable to help. Even a gently curving Interstate has this issue!"

Anonymous, MD (2016 Mercedes-Benz GLE)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"After one year of use in June 2020, small drops of oil were left in the garage after long drives. After one month, the car was taken to the local MB dealer Rehal in Pittsburgh. They cleaned the oil and were unable to find the source. They place a tracer to find the source of the leak and asked me to drive the car for a couple of hundred miles to let the leak develop again. The result was a leak from the transmission box. MB took the car for two days and replaced some parts to stop the leak. So far the problem seems fixed. There was no charge for the repair since the car is still under warranty. The MB response and service was satisfactory. They do an excellent job in backing up their warranty. No questions asked. they fixed the problem."

Anonymous, (2016 Mercedes-Benz GLE 3.0-L V6 turbo)
Transmission sensor or solenoid

"we had the car but 2 months when the second gear valve body spring failed. Dealer replaced entire valve body. We also had false early warning of coolant levels. It was only 3 ounces low but that didn't matter the warning came on and we had to take it to the dealer to deal with that as well"

Alice S., CA (2016 Mercedes-Benz GLE 350)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

"Faulty coolant pump. Replaced at no cost"

David S., CA (2016 Mercedes-Benz GLE)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Refrigerant leaks

"A/c stopped cooling. Detected source o& the problem snd corrected it myself"

Anonymous, (2016 Mercedes-Benz GLE 3.0-L V6 turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Actually, it is not the paint that is the issue, but the nature wood moulding and trim continues to crack and require replacement."

Craig Y., AB (2016 Mercedes-Benz GLE 350.0 3.0-L V6 turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Rear brakes have been replaced 2 times in 2 years. First time, dealership covered cost, 2nd time, I had to pay for labor."

Anonymous, (2016 Mercedes-Benz GLE 3.0-L V6 turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Compare 2016 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
STRUCTURE
Mar 19, 2021
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What should you do:
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V197000
Potential Number of Units Affected: 15096
COMMUNICATION
Nov 01, 2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
What should you do:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V787000
Potential Number of Units Affected: 24226
SUSPENSION
Apr 27, 2018
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
What should you do:
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V272000
Potential Number of Units Affected: 9725
EQUIPMENT, TIRES
Dec 18, 2017
Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, "Tire Selection and Rims."
What should you do:
MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V828000
Potential Number of Units Affected: 64
AIR BAGS, VISIBILITY
Oct 17, 2017
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
What should you do:
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V655000
Potential Number of Units Affected: 3620
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
Aug 14, 2017
If the engine shuts down, there is increased the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.
What should you do:
MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V506000
Potential Number of Units Affected: 12322
STEERING
Apr 11, 2017
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
What should you do:
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V241000
Potential Number of Units Affected: 58323
AIR BAGS, ELECTRICAL SYSTEM
Mar 14, 2017
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
What should you do:
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V177000
Potential Number of Units Affected: 51
AIR BAGS, VISIBILITY
Feb 08, 2017
If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."
What should you do:
MBUSA will notify owners, and dealers will replace the windshield, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V079000
Potential Number of Units Affected: 4
SUSPENSION
Feb 08, 2017
The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.
What should you do:
MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V081000
Potential Number of Units Affected: 37
AIR BAGS
Dec 15, 2016
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
What should you do:
MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V903000
Potential Number of Units Affected: 47799
EXTERIOR LIGHTING
Oct 20, 2016
If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
What should you do:
MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V759000
Potential Number of Units Affected: 2215
SEATS
Aug 15, 2016
If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.
What should you do:
MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V602000
Potential Number of Units Affected: 2
SEAT BELTS
Jun 16, 2016
In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.
What should you do:
MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V442000
Potential Number of Units Affected: 423
ELECTRICAL SYSTEM
Jun 15, 2016
If the engine shuts down unintentionally, there may be an increased risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.
What should you do:
MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V440000
Potential Number of Units Affected: 5826
POWER TRAIN
Oct 27, 2015
If the drive shaft separates, the vehicle will stall, increasing the risk of a vehicle crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic coupes and GLE63 AMG S 4Matic coupes manufactured December 10, 2014, to April 29, 2015. The affected vehicles may be equipped with rear drive shaft bolt fasteners that may loosen and result in the rear drive shaft separating from the transmission or the rear axle differential.
What should you do:
MBUSA will notify owners, and dealers will inspect the bolt fasteners, tightening them as necessary, free of charge. The recall is expected to begin in mid-November 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V709000
Potential Number of Units Affected: 52
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