Tesla's Model 3 compact sports sedan is the company's first attempt at a mass-market electric car. It is aimed at competitors like the Audi A4 and BMW 3 Series--but unlike those cars, the Tesla doesn't consume a drop of fuel. Mid-Range 260 mile range, or Long Range 310 mile range are available. We bought a Model 3 with the Long Range battery.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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NA
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

Tesla's Model 3 compact sports sedan is the company's first attempt at a mass-market electric car. It is aimed at competitors like the Audi A4 and BMW 3 Series--but unlike those cars, the Tesla doesn't consume a drop of fuel.

Mid-Range 260 mile range, or Long Range 310 mile range are available. We bought a Model 3 with the Long Range battery. Our testers found the Model 3 to be fun to drive, thanks to the superb handling and immediate thrust from the electric motor. However, the Model 3's distracting controls, overly stiff ride, and uncomfortable rear seat count heavily against it.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 1-speed Direct
Engines Available
  • electric (258 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Tesla Model 3 owners. The owner comments describe problems respondents experienced with this vehicle.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Difficulty and delay obtaining door parts after a collision."

Anonymous, (2018 Tesla Model 3 Long Range Electric)

"Car was delivered with one mis-aligned passenger rear door. Door corner was rubbing bottom rail. Tesla was aware of issue as tape was placed on bottom rail to minimize damage. But they delivered the car to me without fixing this minor issue."

F T., NJ (2018 Tesla Model 3 Long Range Electric)

"In winter, door handles are problematic. Often won't open and when finally opened after banging, they do not retract. Same situation causes windows to not lower, causing scraping of the window against the trim."

Greg B., RI (2018 Tesla Model 3 Performance Electric)

"Front passenger door mounted incorrectly"

Jason K., AZ (2018 Tesla Model 3 Performance Electric)
Glass defects

"Rear window developed stress cracks after delivery"

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"The rear right passenger glass window shattered without any sign of being hit or broken into while the car was parked in the garage. Tesla suggested that we can have it replaced by Safelite Glass. However, we insisted that this was a warranty issue. The earliest service appointment that we obtained from Tesla was more than 6 weeks from the time the incident occurred. My wife drives the car to work daily, about 60 miles round trip."

Norberto C., CA (2018 Tesla Model 3 Electric)

"Rear window had a stress crack starting at the bottom edge"

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"The rear defroster caused a crack in the rear window the second time it was used. The whole glass roof was replaced under warranty."

Frauke F., PA (2018 Tesla Model 3 Long Range Electric)

"Rear window glass cracked for no apparent--or imperceptible-- reason."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Rear glass distorted. Replaced. No questions asked. A great experience. Loaner car given."

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)

"Car was delivered with defective rear windshield. Rear windshield randomly developed huge crack. Replaced twice so far."

Greg B., RI (2018 Tesla Model 3 Performance Electric)
Locks and latches

"The secondary frunk latch would not release making it very difficult to access the frunk. A Ranger visit corrected the issue by replacing the release solenoids."

David H., TN (2018 Tesla Model 3 Long Range Electric)

"Unable to open door do to freezing fog."

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)

"Charge port door wasn’t seating properly when closed."

Chad W., CT (2018 Tesla Model 3 Long Range Electric)

"the electronic sensor for the front trunk was faulty. Whenever the car go warm in the summer sun, the car would sense that the latch had been forced open. It was replaced and the problem has not come up again."

Gary M., ON (2018 Tesla Model 3 Long Range Electric)
Sunroof

"Apparent spontaneous crack in rear sunroof. Tesla says it must have been damaged but if so, I was not aware of damaging event."

Francis N., NJ (2018 Tesla Model 3 Long Range Electric)
Tailgate, hatch or trunk

"Front Trunk would not open. Had to replace the latching mechanism."

Andy W., OR (2018 Tesla Model 3 Performance Electric)

"There was leakage at the charging port that impeded the opening. Tesla was aware of this problem in Model 3s and sent a tech. out. The problem was resolved quite quickly."

Floyd M., CA (2018 Tesla Model 3 Electric)

"would not close"

Josh G., CA (2018 Tesla Model 3 Long Range Electric)

"The trunk was misaligned. Tesla Service comes to my house and fixed it no charge"

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Something inside the trunk lid rattled whenever the trunk was opened or closed."

Anonymous, TX (2018 Tesla Model 3 Performance Electric)
Windows

"The car was delivered with the rear driver side window with deep scratches."

Richard A., VT (2018 Tesla Model 3 Long Range Electric)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"1 Any other function with IVI causes backup camera to turn off such as changing the radio station. Backup camera is safety issue and should have priority over radio functions. 2. Backup camera shows bland screen. Have to take care out of reverse and then put back into reverse to get to work"

Anonymous, CO (2018 Tesla Model 3 Long Range Electric)

"The backup camera failed to display on the car's touchscreen for several days. A software update corrected the problem"

Anonymous, IL (2018 Tesla Model 3 Long Range Electric)
Display screen freezes up

"From the day I received the Tesla Model 3, the touchscreen would intermittently begin acting as if someone was touching it rapidly at many different points. This fault would cause music to play, volume to increase to maximum, and would rescale and pan the map in the navigation system. It was very annoying, but did not affect the driving of the car at all. Tesla fixed the problem promptly after I reported it. Taking a video of the malfunctioning touchscreen was a key action on my part to convince them of what happens in this intermittent problem."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Display gets jittery and is hard to read."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"The display screen freezes and/or goes black and has to be reset. Upon opening the car door the radio is playing at full volume, and sometimes the windshield wipers, when set on automatic, will be going full speed, on a sunny day. Additionally, it starts navigating to a supercharger, all on its own, without asking it to. The car is a piece of crap."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)
Display screen goes blank

"The onboard computer screen kept re-booting before every drive so the I was forced to wait 1.5-3 min before I could use my car (I couldn't even lock the doors since that is also controlled by the screen). The problem started less than 24 hours after owning the car. I called customer service numerous times and they told me it was likely a software issue. Finally brought it in and it was a hardware issue. They replaced the entire unit. This issue combined with scratches on the center console that I didn't discover until AFTER I picked up my car all the way in fremont and very loud wind noise (for a $51,000 car), have made me question my purchase."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"They actually had to swap out my car computer because the screen kept rebooting (making car inoperable for 90 seconds)."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"I'll be driving and the screen will go black for up to 30 seconds, then will reboot. This usually happens when changing a source for the radio (tune-in, radio, phone)."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"The computer that runs the computer stopped working properly. As such I could not see my speed, what gear I was in, blind spot monitoring, backup camera or when a turn signal was on."

Anonymous, IL (2018 Tesla Model 3 Standard Electric)

"Technically, this is the window for the backup camera. Fm Aug to ~Dec18 it would periodically open a solid black window. Given the huge blindspot bhd the car it is almost undrivable without the backup camera. Required restart of the car until SW OTA a few months ago."

James F., CA (2018 Tesla Model 3 Long Range Electric)

"Display went blank. When i left the car and returned it was ok."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Current issue, it's a known issue waiting for software update. Screen goes black for a few minutes while driving, usually on highway."

Anonymous, IL (2018 Tesla Model 3 Long Range Electric)
Phone pairing (e.g., Bluetooth)

"Phone works as advertised, but unable to import Microsoft Outlook Contacts"

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)

"It will pair sometimes and sometimes not. My brother has a Tesla S, no issues with pairing. I have used a Tesla X and had no problems pairing. The tech said they would trouble shoot the issues next time I can get it to the service center. It is not a big deal, but I want it to work when I do need it."

Anonymous, GA (2018 Tesla Model 3 Long Range Electric)
Radio

"Sound system has many issues Music (from any source internal or paired phone) plays over Navigation often making directions unintelligible. No muting or silencing stream. No volume leveling so if you have to set the volume high to hear one source it blares ear-splitting volume for another."

James F., CA (2018 Tesla Model 3 Long Range Electric)
Software update fixes

"Keyless entry and B Pillar cameras/sensors didn't function. After several inspections at Tesla service center, Tesla diagnosed known manufacturer B Pillar electronic defects common to 2018 Model 3 cars. We understand that the defect potential was known to Tesla when we took delivery. Solution/repair was not available but was being developed. We were told to continue driving the vehicle during the development period. This took several months. When the fix was finally available, our car was at the service center for about a month. The problems are now resolved."

William M., (2018 Tesla Model 3 Long Range Electric)

"Sometimes they are VERY delayed in roll out and sometimes the updates make other issues worse! Latest update created the new problem with the screen blacking out."

Anonymous, IL (2018 Tesla Model 3 Long Range Electric)
Speakers

"The sound would occasionally cut in and out, sometimes with some popping noises."

Anonymous, VA (2018 Tesla Model 3 Long Range Electric)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Tail light required re-mounting."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Just misaligned when new. Repaired in 45 mins at dealer."

John K., FL (2018 Tesla Model 3 Long Range Electric)

"The car was delivered with most of the fasteners for the wheel well liners missing. Not only did this leave the liners moving around, but left big holes going into the chassis that could allow road debris to collect and potentially rattle around. Even after putting in all fasteners, one liner still sticks out from a rear wheel well a bit. I have looked under a number of other model 3's built around the same time and saw most were also missing the fasteners. Someone managing the production line apparently told the assemblers to skip those parts to shave 30 seconds off the assembly time. Elon said they had to deliver 5000/week so that is what they did. He didn't say they had to be right, just delivered. I feel sorry for the service centers that have to answer for all the garbage coming out of Fremont and then have to fix it, adding insult to injury."

Anonymous, CA (2018 Tesla Model 3 Performance Electric)
Loose interior trim or moldings

"Driver side sunshade visor clip broke off while driving. No ETA on the part. Extremely irritating. Causes vibration noises."

Ayan G., OH (2018 Tesla Model 3 Long Range Electric)

"A piece of interior trim was installed incorrectly. The MOBILE SERVICE CAME OUT TO MY HOUSE and fixed it."

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)
Paint (fading, chalking, cracking, or peeling)

"A few days after taking delivery of the Model 3, I noticed several circular spots on the trunk lid. Thinking it was dirt, I took it to an auto detailer, and discovered the spots were in the paint itself, under the clear coat. It was a paint defect. The detailer also pointed out paint overspray on various parts of the car that I hadn't noticed previously. While the small overspray/drip marks on the car didn't bother me very much, the large spots on the trunk did. I took the car to Tesla Service, and they agreed to repaint the trunk to correct the paint defect. The repainting took 2 weeks, during which time I obviously did not have use of the car. When I got the car back, the trunk paint was fixed. But now the backup camera images were blurry. I took the car back to Telsa. They replaced the backup camera, saying the camera was likely defective. When they returned the car, I noticed there was a dent on the trunk lid. The Tesla service person told me that the dent was where the license plate goes, and no one will notice when I have the plate on. I complained to the manager that this was not acceptable, and he said he would send a remote unit to my house to repair the dent. I took the car, but upon arriving at home, I discovered that the interior button to open the driver's door was no longer working. I couldn't open the driver door to get out of the car. I drove back to Tesla Service, where I was shown the emergency door release inside the car (it wasn't pointed out when I took delivery of the car.) I left the car with Tesla service to repair the door release and trunk dent. This service took another week and a half. When I was told the car was ready, I discovered upon arriving at Tesla Service that the door release button had been fixed, but the dent on the trunk was not fixed. So I left the car with Tesla Service (again) for the dent on the trunk to be fixed. Sadly, this is a good example of how my experience with Tesla Service seems to create as many problems as it solved. And it's not the only problem(s) I've had with the Model 3."

Anonymous, CA (2018 Tesla Model 3 Performance Electric)

"Poor paint job from factory . Needed a lot of touch up"

Anonymous, CA (2018 Tesla Model 3 Electric)

"There were paint imperfections, runs and inclusions on the front bumper at time of delivery. Tesla corrected them in a few days after delivery."

Theodore L., VA (2018 Tesla Model 3 Long Range Electric)

"It was delivered new with numerous minor paint defects"

Anonymous, FL (2018 Tesla Model 3 Long Range Electric)

"I took delivery before the year-end rush to get the tax incentives, but Tesla must have rushed the paint job - it looks like a very light coat that scratches and chips very easily, and there are areas by the door jams that are barely covered - easily see primer underneath."

Kenneth O., NJ (2018 Tesla Model 3 Long Range Electric)

"paint buffing marks, pimples in surface and other defects in the multi coat red"

Tom S., AR (2018 Tesla Model 3 Long Range Electric)

"The paint job upon delivery was horrible. Thin patches, fish eyes, drips, embedded fibers. Looked like a high school kid tried to paint his first car in his garage. Tesla sent it to a local body shop twice trying to make it right. It only got worse. Seems the high school kid works at the local body shop as well. After 3 months of trying to get the paint correct with never having had the car more than overnight myself, I gave up and just took it as is in order to have the car I paid a huge pile of money for. Tesla should be ashamed of their work. Sadly, the best I could get out of them for compensation for the loss of 3 months of vehicle use was a lousy $500 service credit. Not even close to covering my losses."

Anonymous, CA (2018 Tesla Model 3 Performance Electric)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The water leaking into the trunk of the Model 3 was the last straw for me, following constant minor faults with the vehicle - approximately 12 in the first 8 months! The water collected in the lower trunk of the vehicle (ironically after the Tesla Cervice center washed the car), and soaked the items I had in the lower trunk. My greatest concern was about water collecting inside my electric vehicle - it seems like a huge safety hazard. Telsa fixed the problem - but their method of finding the leak left hard water stains all over my vehicle, that cost me $120 to remove. This is just one of many, many instances where Tesla Service would fix one problem, but create another while the car was in for service. I certainly hope my experience is the exception, not the norm. But my Model 3 only seemed to be good for driving to and from the service center. Something always seemed to be going wrong with it."

Anonymous, CA (2018 Tesla Model 3 Performance Electric)
Seals and/or weather-stripping

"Water occasionally leaks from the head liner above the sun visor, particularly when the car has been parked in heavy rain. No issue while driving."

Jose L., CT (2018 Tesla Model 3 Long Range Electric)

"Aseal missing in the design was needed under the hood to prevent water from leaking into the cabin after going through car wash"

Gregory P., OR (2018 Tesla Model 3 Long Range Electric)
Squeaks or rattles

"New car squeeks. Tesla fixed it."

Anonymous, TX (2018 Tesla Model 3 Long Range Electric)

"Dashpad creaked a little bit."

James D., CA (2018 Tesla Model 3 Long Range Electric)

"Rattle left rear. Repaired efficiently at dealer"

Kenneth K., IL (2018 Tesla Model 3 Long Range Electric)
Wind noise

"The wind noise when you are driving at highway speeds is really shocking for a car at this price point. My cheaper Acura was quieter."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Wind and road noise higher than should be for a new generation electric."

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)

"At speeds above 60 the wind noise is quite high, and it is picked up by the microphone - people on the other end of the phone complain about the noise."

Jose L., CT (2018 Tesla Model 3 Long Range Electric)

"Front windshield cowling was not seated correctly. Tech came to my house and reinstalled it correctly. It's like I never had a problem. Best car ever."

Steven L., NE (2018 Tesla Model 3 Long Range Electric)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"The latch on the front trunk got stuck so it wouldn't open. As a separate problem, the brake pedal sensor got stuck in the down position. This made the car think that there was someone in it all the time, so it never locked, the climate control stayed on, and a random person could just walk up and drive away. both were fixed under warranty."

Alan H., NC (2018 Tesla Model 3 Long Range Electric)
Exterior lights (other than headlights)

"The left turn signal module sometime did not work properly, the three flash mode acted like the continuous. The module was replaced and now works normally."

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)

"1. Broken seal in the rear light, causing water condensation inside the cover 2. Indicator light switch not returning to neutral, and if attempted to move it to neutral, would flip to the other side. Both issues were corrected."

Jolanta K., CA (2018 Tesla Model 3 Long Range Electric)

"water entering taillight during rainy weather"

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"The left turn signal would not turn off and would not do the tap to signal a lane change."

Anonymous, TX (2018 Tesla Model 3 Performance Electric)
Headlights

"When delivered, it wasn't possible to disable the auto high beam feature. The high beams would flash oncoming drivers and at other times the high beams would not come on at all. I was very close to reporting to the NTSB, because the car was not safe to drive at night."

Richard A., VT (2018 Tesla Model 3 Long Range Electric)
Keyless entry

"After sitting in the sun for >2 hrs, unable to open car with key, phone app or over the air by Tesla"

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

"Non-functioning keyless entry makes entry process inconvenient."

William M., (2018 Tesla Model 3 Long Range Electric)
Wiper motor or washer

"The wiper system is suboptimal; fluid appears to jet out of only the passenger side wiper arm, only occasionally dribbling out of the driver side arm, and does not do a good job of cleaning the windows. The auto setting for the wipers flat out does not work correctly. It continually waits too long to clear the windows of actual rain, yet other times flaps away uselessly (e.g. when pulling into shade after bright sunlight, or in certain lighting situations at night). I deeply prefer standard intermittent wipers, and would rather have a setting where I could adjust the number of seconds between swipes. In addition, using the screen to turn on and adjust the wipers is badly designed (I can think of at least one good way to require less touches and attention). I would much prefer a standard wiper control stalk with a rotating end for adjusting the intermittent setting."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Autopilot is missnamed and should be called driver assist function. No way capable enough to pilot car. Has trouble on merges and exits where I have to take regularly control of car. The sensor that detect hands on steering wheel does not detect if you hold steering regular manner. In moving the wheel to get it to register, half time causes autopilot to disengage. These is not fix for this from Tesla."

Anonymous, CO (2018 Tesla Model 3 Long Range Electric)

"Front radar unit has failed, preventing adaptive cruise control from working. This failure in turn disables automatic steering control (Autopilot), front collision warning, front emergency braking, and camera display of adjacent vehicles. In addition, standard (dumb) cruise control is not enabled as a fallback when adaptive cruise control fails. so the car currently has no cruise control at all."

David S., CA (2018 Tesla Model 3 Long Range Electric)

"The autopilot system worked very well prior to a fender bender, which displaced the radar location. After repairs were made, the radar was not sufficiently repaired. The radar was repaired, but the communication with the service center was not good. 4 hours past before we were told that the car had to be kept overnight for fix. It was great to get a loaner car, but really should have been told earlier. Other than that, the Model 3 has been the most exciting car I have ever driven and is otherwise fantastic."

Anonymous, MD (2018 Tesla Model 3 Long Range Electric)

"The new feature that allows the car to make its own choices on the highway (I forget the exact name, but it will change lanes and pass cars on its own, and take exit ramps), is flawed and feels dangerous to me. I tried it and was quite alarmed by some of the choices it makes. Also, didn't know where to put this, but occasionally there have been hard freezes of the control system in the car, requiring a hard reboot of the center screen. In one instance when entering the car, the center screen stayed blank and the car would not move despite all systems otherwise appearing to be on; I had to reboot the screen a couple of times before it successfully started and I was able to drive."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"12v battery failed after the car was not charged for 5 days. Battery failure caused the vehicle to be completely immobile and had to be towed. Faulty electrical component was identified and replaced by Tesla service. No problems since"

Glenn O., CA (2018 Tesla Model 3 Long Range Electric)

"The main computer went bad and had to be replaced. It took Tesla a week to diagnose and replace it."

Anonymous, CA (2018 Tesla Model 3 Long Range Electric)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Squeaking

"Brakes have a soft sandpaper-like sound, noticeable at slow speed, e.g. backing out my garage. Has been checked twice, but noise persists. Brakes work fine, but scraping sounds tacky, and is not common most of Tesla cars."

Anonymous, WA (2018 Tesla Model 3 Long Range Electric)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Dog mode did not work. Climate control would not stay on when leaving the car. Phone App would not control HVAC. Problem traced to bad temperature sensor and dealer replaced this piece of hardware, giving me a loaner car overnight. Now everything works."

Aaron G., MA (2018 Tesla Model 3 Performance Electric)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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