With its lineup of electric vehicles, Tesla is an unconventional company that thrives on throwing normality out the window. And while breaking the mold can benefit consumers, the benefit is questionable if it goes too far. And that, pretty much, sums up the Model X SUV. Filled with enough gee-whiz gizmos to give William Gibson a thrill, the X seemingly sacrifices practicality and pragmatism for the purpose of showboating.
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Best driving experience I've ever had, by a comfortable margin, and I've owned Porsches, BMWs, Mercedes and other quality cars. The Tesla blows them all away. I could never go back to a combustion engine. The Tesla's acceleration and handling are extraordinary, in a different league, with the single speed, instant and constant torque, and low center of gravity. Awesome."

ARCH M., CA (2016 Tesla Model X)

"5500 lbs and is faster then my MB 550"

CHARLES S., CA (2016 Tesla Model X)

"The X is so darn fast it frightens some passengers."

RICK N., HI (2016 Tesla Model X)

"Exceptional comfort and handling! The falcon doors are practical and cool."

PAM D., UT (2016 Tesla Model X)

"Most fun I've ever had. "Autopilot" DOES make driving much easier, less stressful (but has to be used properly). (You are wrong to want it dumbed down; you are right to request better training)."

JOHN F., WA (2016 Tesla Model X)

"Outstanding acceleration; amazing all wheel drive and stability"

TED P., CA (2016 Tesla Model X)

"Summon lets me park in VERY CLOSE size restrictions within my garage. Ludicurous speed acceleration is unmatched. Navigation plans all of my supercharger stops and even tells me how long to charge to grt safely to the next supercharger. Autopilot keeps me at the posted speed limits always. On the highway it controls the interval between vehicles flawlesly. Autopilot has been responsible for crash avoidance on numerous ocassions. Falcon wing doors are working flawlessly. The ONLY complaint is w"

RICHARD N., VA (2016 Tesla Model X)

"Faster than any car I have ever had, very responsive, feels like a 5,500 pound sport car"

PAUL A., CA (2016 Tesla Model X)

"incredible speed and cornering. better than any car I have ever had."

FRANK G., AZ (2016 Tesla Model X)

"Blindingly fast. Those Porsche turbos and ferraris don't now what happened when that mid size suv leaves them far behind."

ALAN G., IL (2016 Tesla Model X)

"Awesome driving experience"

Anonymous, NC (2016 Tesla Model X)

"Absolutely magnificent! Even on the 90D acceleration is perfect and the low center of gravity makes it drive like a European sports car"

Anonymous, CA (2016 Tesla Model X)

"The autodrive drives better than I."

JOE H., SC (2016 Tesla Model X)

"The autopilot feature is outstanding. Used properly, it makes long drives much more comfortable and safe."

DANIEL E., NH (2016 Tesla Model X)

"It drives like a sports sedan. I have never imagined a big SUV can be so nimble and stable on the highway. ]It's a pleasure to drive."

CARL K., CA (2016 Tesla Model X)

"Styling is excellent. Falcon doors are spectacular and work properly. Driving dynamics are excellent, likely due to low center of gravity. Very fast and agile"

Anonymous, NY (2016 Tesla Model X)


Includes seats, climate control, noise, and ride

What Owners Say

"Seats, while soft are remarkably comfortable even on long drives. Ride for an suv is very controlled."

ALAN G., IL (2016 Tesla Model X)

"The air conditioning seems weak. The Front seats are actively cooled but air flow is weak."

THEODORE L., VA (2016 Tesla Model X)

"I wish the second row seats could recline significantly and/or fold."

Anonymous, NJ (2016 Tesla Model X)

"The integrated cooling on the front seats is nice."

DANIEL E., NH (2016 Tesla Model X)


Did you get what you wanted relative to the price you paid?

What Owners Say

"The only no compromise EV in my view."

JAMES V., CA (2016 Tesla Model X)

"Paid dearly to get a Founders Series, but Tesla should have paid me as a beta tester, as it feels like I have a preproduction prototype that they are still experimenting on. Whatever pride there is to be the first on the block ends abruptly when the neighbors see you climbing out the windows because the doors won't open. (When it's not back at Tesla being "fixed")"

Anonymous, MI (2016 Tesla Model X)

"It is an amazing car but not too expensive"

AMY V., NY (2016 Tesla Model X)

"I had no dillusion that this car was a good value. I bought it because of the leading edge technology and that Mr Musk is a game-changer. The car absolutely fully lives up to that and in that sense it has been a great value."

JAMES B., SC (2016 Tesla Model X)

"The car is beyond great, but it is not cheap. Overall good value for the money, but I'd love it to be more affordable"

Anonymous, CA (2016 Tesla Model X)


How it looks inside and out

What Owners Say

"Everything. Extended windshield, door handles, winged back doors, etc etc"

AMY V., NY (2016 Tesla Model X)

"Think the cars blind spot notification could be much better"

STUART B., MO (2016 Tesla Model X)

"Styling is unique among high performance family cars"

Anonymous, NV (2016 Tesla Model X)

"Beautiful body line, technology, and convinient features."

FRANK C., NJ (2016 Tesla Model X)

Would you buy this car again?

2016 vehicles
Acura MDX
Infiniti QX60
Lexus GX
Lexus RX
Lincoln MKX
Mercedes-Benz GLE
Porsche Cayenne
Tesla Model X
Volvo XC90
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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