In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The screens freeze and reboot at inconsistent intervals. I brought it to the dealer who tried to fix it using a software update. The problem persists but has not stopped the car. I will mention it again during the next service."
Michael L., VA (2018 Tesla Model X 75D Electric)"We were driving down a country highway and the screen went completely black. Nothing was showing. We pulled off the road and waited several minutes for the screen to reboot. It was a Saturday, i called the dealer and was only able to connect with sales personal which were useless to help."
Paul M., CA (2018 Tesla Model X 75D Electric)"This is related to the screen freezing. If the problem persists for more than a moment, the system will reboot, during which time the screen goes blank. During the reboot, all electronic functions turn off. After the reboot, all functions return."
Michael L., VA (2018 Tesla Model X 75D Electric)"My wife's iphone won't pair with MX while it pairs with MS. I am paired with both. (both are iphone 6s). Tesla has tried several fixes. None work yet; Tesla continuing to work on it. Car purchased < month ago."
Anonymous, CA (2018 Tesla Model X 100D Electric)"wifes old phone paired simply without issues. My Samsung 8+ had issues and her new note also had issues. Also did not want to connect with home Wifi. Last Update from Tesla fixed all that. Now coneected very quickly. WiFi was a known issue supposedly"
Michael S., PA (2018 Tesla Model X Electric)"The Bluetooth sound and voice quality are so poor, that I have to use my phones speaker phone instead of the Model X’s bluetooth, which is unsafe. While I can hear the other person somewhat, they can rarely understand me, unless I’m parked. The car has been in for service many times to repair this...all unsuccessful. The problem is with the car’s microphone...it appears to be with the microphone’s quality, its placement in the vehicle, and/or the noise level in the interior of the car."
Anonymous, TX (2018 Tesla Model X 100D Electric)"not a problem, just like the fact its done remotly"
T L., CA (2018 Tesla Model X 75D Electric)"Usually most problems are the result of a previous software update, the next update remedies the issue."
James B., BC (2018 Tesla Model X 100D Electric)"With each software fix the various system controls often change control protocols necessitating a re-education of the driver which we often try to do while driving. There should be better notification when changes occur."
Paul M., CA (2018 Tesla Model X 75D Electric)
"Car was not near wifi and could not get software updates. Tesla was able to download update over cell. Took about an hour."
Anonymous, HI (2018 Tesla Model X 100D Electric)