Toyota 4Runner

"I spend a lot of time in the vehicle so my bluetooth hands free functions are very important allowing me to be on the phone. The system would randomly reboot itself with no regularity and sometimes multiple times in the same 30-min. Very inconvenient but not unsafe. They were able to correct it on the 2nd visit. I can tell you my 2008 4runner had the same issue and I ended up replacing the unit/display with an aftermarket product because Toyota couldn't fix it. So clearly an opportunity for Toyota. However, the vehicle is amazing and the resale incredible."

"While driving, the display screen freezes. The radio stops playing, and all functions freeze. The after about 5-8 minutes it seems to just re-boot and all is fine. Happened 5 times in 4 months"

"Entire system freezes occasionally and requires reboot to work again"

"The display screen freezes at least once while driving. Since everything is linked through Entune, you can't do anything with your nav system or radio until the entire system resets. Toyota was very difficult to work with even after bringing up this software problem multiple times and the issue still hasn't been fixed!! I love my Toyota but I want to drive it off a cliff every time the display screen freezes"

"Head unit was replaced last month because navigation had failed and would not locate car. New head unit freezes at random, especially when using satellite radio. New head unit ordered, waiting for parts"

"I will program favorite radio stations and when I turn the car off and back on the screen has erased my choices."

"eventually it reboots and works"

"periodically the sound system freezes up. You cannot change stations, volume, etc. The only way to fix it is to turn off the car, or depress the on/off knob for about 10 seconds so that it performs a soft reboot."

"Freeze occurs when using multiple apps. Resets automatically and you must manually start over with navigation entry"

"Causes problems with navigation and phone."

"Display screen freezes up where controls don’t work, then system goes blank and reboots itself- happens periodically and is very irritating- have heard on forums that this is a common problem that Toyota will not acknowledge or fix!"

"Screen freezes randomly. I've seen the issue on forum posts online. There does not appear to be a fix from Toyota yet. Will occur several times a month."

"Twice in two years, the Navigation screen has locked up. Upon car restart,it blanks out the navigation screen, after several weeks it started working again."

"Part of the freezing up problem. It just gets stuck. Must restart to fix."

"Radio would lock up and turn off and turn back on again and any GPS was lost. Did factory updates 3 times before issues seemed to be good for the most part. Took 3 months and videos of issue to get resolution. Still not confident in solution long term. Poor service and support by Toyots"

"It simply goes blank, the music goes off, and after a while it resumes working"

"The entire system has been a pain point since we bought this 4Runner. It may freeze with music, it may stop responding while giving gps directions, it may freeze while answering a call. Once it freezes, nothing actively fixes it. Even turning off the truck and then restarting it does not fix the issue. Toyota has been worthless in even acknowledging the issue exists, they repeatedly tell us we are using it wrong and that it’s up to date!"

"When making a phone call the entire system reboots. This occurs ~80% of the time."

"iPod freezes and must be rebooted constantly when connected to stereo system"

"Infotainment system does not pair often. Plays music even when paused."

"Constant problems with GPS freezing or going blank"

"The instruction book does not work for my system. My system has a different method for entering a location, which, by the way is so tedious as to be unusable. The instructions for turning off the voice do not work. I cannot get the right scale on the map. I don't use it. Maps are better, and I don't mean Google maps, I mean paper maps"

"Music,GPS, locks up then goes blank. It reboots but goes off again shortly thereafter. Very unsettling when depending on GPS directions"

"The navigation is difficult to update and has frozen up on me several times during navigation without any external input. It seems random"

"Several time during the last year while using the navigation system during trips it would quit working while driving. The screen would freeze up and the system would shut down and reboot. When it came back on it was necessary for me to reenter dest"

"2x last year infotainment/Nav stopped working for approx. 2 weeks, then without doing anything started working agian with no faults."

"My phone is randomly dropped from the connection both during and no during phone calls"

"Before a requested update, the system was unreliable in pairing with different phones"

"Bluetooth will disconnect at random."

"This just reflects my previous issue with display freeze and radio stopped playing"

"The screen freezes, and then reboots itself after a few minutes."

"We have taken this 4Runner to Toyota at least 5 times to fix all of the issues we have with the Toyota entune software. After multiple updates and software flashes, we still have the same issues. Toyota claims they can't fix it."

"Software updates of Entune Navigation/Radio system do not improve the operation of this system. Many of the road descriptions are out of date or erroneous. The system randomly reboots and makes it difficult to navigate when GPS is needed. At times, none of the controls will operate and the only fix is to stop the car and restart the engine. The updates to the system are to primarily remove some of the services that were originally functional, such as Pandora, but removed when Toyota could not cut a good licencing agreement with the provider. This represents a loss of value to me, without compensation from Toyota."

"Voice recognition is awful. It maybe gets 1 of 5 words correct, even after trying to use it for 2 years"

"Front-end suspension noise during low speed turns. Sound like creaky bed springs or creaky door hinge. Replaced lower control arms but the problem continues."

"dash board seems really cheap and every bump causes the sections on the dash to rub and squeak. super annoying"

"Driver window rattle"

"Don't know what it is. Dealer can't find it. Only hear rattle when I close driver's door after driving it an hour or more. Never happened on any prior 4Runner and I have owned 4Runners since 1990"

"Driver's seat back lumbar support pops and snaps when pressure changes (e.g. hitting a bump or taking a turn.) Infuriating. Has been "repaired" 3x, waiting to meet with Toyota regional rep to escalate and get resolved under warranty"

"Brakes gradually began to become less effective, with increased pedal travel, and required much harder pedal force to stop the vehicle. Pumping the pedal caused the braking system to go into emergency mode, activating the anti-locking system, thereby stopping the vehicle abruptly. This made the passengers uncomfortable and vehicles following the 4Runner to make panic stops. Dealer inspection indicated glazed pads that were in need of immediate replacement. My inspection indicated severe rusting of caliper hardware, causing the calipers to wear unevenly and freeze in position. Replacement of pads was difficult due to rusting (in place) of retaining pins and associated hardware, which severely restricted movement of calipers and resulted poor (and unsafe) braking performance. Such extreme rusting of brake components should not occur on a vehicle with low mileage. Dubious brake design/metallurgical selection on this vehicle."

"Very soft pedal that almost goes to the floor. Dealership has not addressed issue yet"

"Damage from driving on beach"

"The 4runner has vibration problems caused by the breaks from time to time. I have to have it looked at and repaired because it seems dangerous when you have to break suddenly."

"The rotors had to be replaced the last time the brakes were looked at and repaired."