Toyota Highlander

"Backup/parking camera is very slow to respond. You have to wait a period of time to see what's behind you."

"If the display screen is unreadable the backup camera is useless."

"if you have the lights on such as when it is raining in the daytime you can not see the screen"

"DOES NOT CHANGE AUTOMATICLY"

"display screen was not USble and required replacement (warranted)"

"Entune/Display Audio system has intermittent hangs"

"replaced radio/gps twice so far"

"The system freezes and reboots. Toyota says there is nothing they can do about it"

"Screen froze and it would not respond to the stearing wheel or hand touch. Turning the car off and removing the phone from the car and turning the phone off did not work. I am making an appointment to have it evaluated this week"

"Less than two years old and already having problems going back and forth between audio displays and regular displays, gets stuck on songs, etc"

"Entire radio system was replaced due to faulty computer chip. The system would change channels or dial the Bluetooth synced phone on its own. Mainly occurred when temp was below 50 at start up of the vehicle"

"Audio system will randomly reboot while driving. Unable to predict timing or correlate to any other condition (temperature, road surface, audio function in use at time, ect). Once the system reboots for the second time, the audio is off. Screen is basically frozen, volume knob does nothing (not even a display of volume level) and no audio will come from system. Only way to reset is to pull over, turn car off, wait a minute and restart. Though this is only temporary as it will reboot again in seconds up to an hour... never have audio for more than a few hours after leaving from home. We use the car for long road trips, so this has been extremely aggravating to not have any audio for days spent in the car... I have had the Toyota dealership look it at and try a software update, this had no effect. The next step they recommended was to replace the head unit, which is cost prohibitive. From research, I believe the issue is a poor wire connection between head unit and amplifier, as the car uses a digital protocol to send audio information to the amplifier. If a packet is dropped, the head unit reboots (this is unverified...). I have disassembled the whole dash, head unit, amplified, and tested all wiring without finding a continuity issue. Can't figure this one out..."

"Ongoing problem that Toyota REFUSES to repair"

"The display just freezes. No music, no directions, nothing. Neither Toyota nor the dealership would fix the problem."

"Touch screen did not work in cold weather. System had to have patches installed for a fee"

"Touch screen doesn't respond. System won't turn on or if on won't turn off. Changes stations automatically and won't stop"

"The small screen with information, temperature settings, etc. went blank. The Dealer replaced it on warranty, but mentioned it was a $2200.00 part. If it goes out again, I would expect a warranty coverage--if not it would be a huge cost item"

"Occasionally the screen would just go blank nothing on the screen was USble"

"The entire infotainment system failed. They no longer fix things, but pull the whole thing and slide in a new one. BUT - replacement from original dealer was a rebuilt unit. It took 6 weeks (no radio, blue Tooth. Backup camera, etc). AND $1000+"

"Backup camera works interminably. Can not get it to malfuntion when at dealers shop"

"the main screen had to be replaced. warranty did cover it."

"Intermittently the camera screen is blank when in reverse"

"It's just dead until it wants to come on or work"

"Sometimes the computer for the display screen reboots without any reason. Toyota has not been able to duplicate the issue when in the shop so it won't be covered under the warranty"

"Would not sink"

"USB connection works for about 10 minutes and then goes out - this is most annoying on long trips"

"Bluetooth drops intermittently and the whole audio system reboots. They have replaced the entire unit twice and recently re-programmed it with only slightly better operation."

"The entune functions poorly and does not seamless interact with enough of a range of mobile services. This is a definite weakness in the Toyota product suite (also seen in other owned Toyota Siena and Camry"

"Sept 2019 in dash computer failure, unit replaced, partly covered by Toyota. May 2020 right side A/C failure. Replaced system in dash. Very expensive ($2700)!!"

"Center screen went blank and stayed blank. Entire unit replaced."

"The display screen became unreadable which caused the backup camera to become unusable. And the radio information to be unreadable."

"computer failed and had to be replaced"

"It sometimes directs us in the wrong direction. We have been off course as much as 50 miles before discovering that we were going the wrong direction"

"It will not navigate to a precise location, nor follow the logical routing. It will get close but allow you to drive miles past the destination. It also routes you in the wrong direction then states, "make a U turn". Garmin infallible"

"this thing is useless, it loses its mind and blanks out"

"Nav system had vehicle located at a location that differed from actual location"

"Wrong directions and wrong street names dealer updated but still is trash"

"Freezes up or reboots in middle of navigation"

"Lost saved locations, will not switch to night view, poor instructions"

"replaced twice so fr"

"The navigation system totally went out in my Highlander and Toyota had to replace it. Thank goodness - when it happened - the vehicle was still covered in the bumper to bumper warranty. The JBL nav/radio cost in the thoUSnds"

"often times it is no where near where I am at"

"Voice nav will not recognize my voice and system is not intuitive and does not provide adequate info. Nav system on my '08 Infiniti is infinitely better"

"Nab system unable to calculate time to destination correctly. Was told this was normal?"

"The instruction manual says you can enter information by voice and enter an address first. not true. the only way to find location is to start with the zip code which u often don't have and have to look up separately. Then it will often try to limit the letters or numbers that you can enter, which can not allow u to enter the location u need, so it's often not useful."

"Unable to enter address of destination."

"Screen freezes and displays distorted images and gives wrong directions"

"didn't know we had to keep paying to update built-in system. Found myself lost because of highway construction. Wish I kept using my Garmin which has free updates."

"GPS navigation occasionally freezes. Car must be restarted to fix the issue."

"gets lost"

"Updates of maps cost over $400 and has to be done by Toyota dealer"

"Instruction manual features are different than those in the car. Setting up is a case of trying different steps and maybe stumbling into the right procedure. All I want is the hands free feature and it's an on-again off-again experience. Very disappo"

"Bluetooth system does not always go on. To rest you need to shut off car"

"Blue tooth does not stay connected. Hard to reconnect if at all."

"Bluetooth pairing is hit or miss. Sometimes one phone synchs, sometimes the other or neither."

"Unreliable, sometimes connects, sometimes not. Even when connected and parked calls cannot always be made."

"Each time I restart the engine, I have to readjust the sound level volume"

"keeps dropping my phone- says"move closer to car" I am IN the car. Searches for phone can not find, searches for car can not find Phone will work and then for no reason no phone"

"very poor sound and then it just quit"

"Radio volume changes (up & down) on its own"

"The last radio preset station would not remain fixed. When listening to another preset station the radio would jump to the last preset spot and set a new station"

"Stops playing completely"

"Occasionally it stops working"

"Volume and tuning knobs are to small . Hard to grasp the knob without touching the screen and the station changes"

"Stopped working. Had to replace"

"DVD system quit operating at 15,000 miles"

"Water leaking onto driver's side floorboard. Apparently there was a plugged drain and water was draining to floorboard instead of out through somewhere else. Took two trips to the dealer. On second try they apparently removed the inside of the driver's side door and in doing so compromised the window tinting which now has a ripple. Thanks Toyota."

"The gutters around the sunroof when filled to capacity drained into either the backseat or the front seat driver side floor boards under the carpet. Causing the carpet to be saturated we didn't know where the leak was coming from we blew out the gutters had them blown out professionally and the next big rain storm the problem happened again. This time we took it to a body shop they took the whole interior apart to locate the problem. The way my body mechanic explained it there was some kind of a hose that was not extended far enough to drain outside of the car and instead when we had torrential rains a drain into the car he fixed it by putting an extension on that hose so that would drain in the back outside of the car. The way my body mechanic explained it there was some kind of a hose that was not extended far enough to drain outside of the car and instead when we had torrential rains it drained into the car he fixed it by putting an extension on that hose so that we drain in the back outside of the car. This was very annoying because they're concerned about mold in mildew growing in my car is a health hazard. Plus we love the car except for this repeated problem. Cost a lot of money to figure it out it was an expensive fix but it was aggravating to tear the whole interior apart to find the leak. I contacted Toyota and they said they never heard of that such a problem but when I looked it up on the web I saw other people complained of similar water issues in the back seat carpet and the last time it happened to us the carpet in the front tree passenger side was wet too!"

"The drain system clogged which caused the rain (outside water) to leak into/onto the floor."

"Seal grommet for and electrical cable between engine compartment and passenger compartment missing causing rainwater to leak into passenger compartment. Next leak was with sunroof drain being stopped up and filling passenger compartment with water which costs $2500 to repair."

"drivers side window streaks when the window is raised and lowered (anytime there's moisture (rain, dew) on the glass)"

"Wiring grommet seal missing between engine compartment and passenger compartment"

"The drainage in the sunroof needed to be cleaned to stop water ingression into the vehicle during very heavy rains."

"All of the doors whistle at highway driving speeds."

"The roof drainage was plugged which caused water to retain inside the car."

"Rear window shattered due to rusted shocks and the front passenger window fell into door due to loose brace"

"water leaking from roof and under drivers floor, no sunroof on vehicle, shop found no source if of the problem, I suspect front window seal"

"The windshield rattles because the seal needs to be repaired"

"squeak coming from dash when going over bumps; appears to relate to the radio - GPS console module"

"The more you drive the louder they become"

"Windshield creeks and then the dash makes a noise"

"There were some rattling issues that they eventually resolved. Not sure what the source of the sounds were"

"In colder weather, dashboard section containing center air vents and information readout seems to emit squeeks as if it isn't securely fastened into the dasboard"

"Something in the rear seat area by the third seat rattles. The seat is kept down"

"Interior Fan Blower Motor"

"The right sun visor rattles when in a closed ( folded up position ). In order to stop the rattling I need to flod it down about 2.5 inches"

"Very noisy mainy squeeks"

"squeak in front dash"

"Rattle in dash that could not be resolved"

"There's a metal piece under the moon roof that I've reported twice. It has not been fixed. I'm not sure what it does, but feels like it has springs to provide tension. However the springs don't seem to be tight enough as the piece bounces/rattles"

"Rear strut rattling and is to be replaced under warranty"

"There was a rattle inside the dash. I believe it was a known Toyota problem. When I discussed it with the service writer, he know immediately what it was, had to order a part. A couple days later, I returned to the dealer and the problem was fixed"

"infotainment/radio rattles"

"Rattling/vibrating noise in dash on passenger side under certain driving conditions."

"Car door really squeaks when opening and closing during very hot or very cold weather."

"Rattle in the dashboard has been diagnosed 3 times by Toyota Service personnel & each time they have indicated the rattle is fixed. It is fixed for a short period then it returns much louder than previously."

"When i make turn 180, squeaks sounds from the wheel side."

"Squeak near windshield and dash. Has been there since new, but originally only squeaked at temperatures around 30 degrees F. Now it does it all the time."

"speakers"

"During the winter months I experience/hear creaking sounds coming from my dashboard/windshield area. It seems to dissipate as the car warms up significantly but it's something I've never experienced in any other car I've owned. I do also hear wind noise but it's not anywhere near as bad as in my old Honda Accord!"

"On rough roads there is a squeak behind the center heat vents on the dash, but the sound initially seems to sound like it comes from the headliner area as witnessed by the passenger. It is reflected sound I assume."

"There is a rattle that seems to come from the area of the front passenger seat or right front door. It is just annoying and it does not cause any other prolem. It's been there for years, and I just don't pay any more attention to it."

"Dashboard vibrates. From Passenger Seat rattles, dealership recommended tire balancing, but still problem exists."

"Right rear has an annoying rattle on rough roads at low speeds"

"Persistent high pitched rattle in info system area"

"It seems I have a squeak coming out of the dash somewhere. It doesn't happen in the winter only when the weather warms"

"Occasional loud rattle coming from dashboard"

"Seems to come from the front passengers door handle. Occurs at high speed, worse when windy. I've had the door panel off four times looking for it and have siliconed anything inside that would rattle. I've narrowed it down too the part of the door handle that pulls back. I've put in a spacer that seems to help. Now I have to figure a way to attach it permanently"

"Noise from the dashboard, cannot locate"

"The seats squeak while driving even on normal roads. I had a 2006 Highlander and never had ANY squeaks"

"When in the drivers seat there is a rattle/noise that cannot be found by Toyota. It sounds like it could be a seal or something with the driver side door"

"dash squeaks incessantly"

"The squeak is in the dashboard area and it is intermittent. Just started this past winter. The dealer indicated it could take several hours to dismantle the dashboard and find the source of the squeak"

"Excessive wind noise on the highway"

"Entirely to much cabin road noise"

"Very Noisy for a new vehicle"

"When second row windows are cracked open there is an ear piercing pressure that is terrible. The window has to be closed!"

"Noisiest car I've owned, but dealer states this is a known problem due to side mirror design"

"General wind/road noise that I didn't expect"

"There is excessive wind noise coming from the drivers side window that is not present on the passengers side. Toyota has been unable to find the problem. The problem has occurred since the original purchase date and we have brought it in at least 5 t"

"The driver's side window doesn't go up right."

"the noise on right side sounds like something rattle in the wind. Annoying but not enough to cause getting rid of vehicle."

"Ongoing wind noise from power tailgate. To date dealers were unable to identify exact source even after multiple visits. When closed there is an evident wider gap between the hatch edge and body."

"cant localize it"

"Oily on the interstate"

"Depending on which way the wind is blowing, it can get so loud in the cabin that understanding conversation on the radio or with a passenger reaches an uncomfortable level"

"Driver side door not shutting properly"

"Annoying wind noise at highway speed coming from front passenger window"

"Since we purchased the car, we have had wind noise. The dealership provided little help in correcting problem"

"Weather stripping is out of alignment, causing wind noise at higher speeds, especially at both front doors. Dealer can't resolve, says weather strip is adequate"

"I have a grinding from the front left brake area under hard braking. All four rotors have been replaced with new. New premium factory replacement ceramic pads/hardware/lube too. Still has this problem. Dealer checked and couldn't find what was causing the problem."

"Cylinder sticking causing a tapping sound while driving."

"Brake line on the front right wheel broke leaked"

"Replaced pads and discs at 88000. I consider this part of normal maintenance"

"discovered by mechanic during an inspection, was costly"

"Due to a lot of stop and go in-town driving, the brakes were showing significant wear, which showed up on the overall check done during oil changes. I had no problem stopping."

"It was normal brake wear that required brake repairs"

"During a normal maintenance schedule visit it was determined that my front brakes needed new pads and the rotors turned. Had serviced at Toyota because they had very competitive brake repair prices for this type of service."

"At a normal check up, we discovered the front brake pads were pretty much gone and one rotor had warped."

"normal break wear but vehicle is heavy and tends to go through brake pads often"

"This was the first brake pad replacement on the car. I would consider this more than reasonable."

"I think it was just time for a brake job"

"The only problem was the cost of the repairs"

"Brakes had to be replaced in 2018"

"It was a routine brake job. It was only after that, that the vibration problem started. The vendor was only willing to address the problem for an additional fee. He said the issue did not present a dangerous situation so we left it alone."

"The problem is mostly a perception issue. The parts (front & rear pads and brake flush kit) and shop supplies were only 42% of the bill. The labor cost was 58% and that cost continues to increase annually as the shop labor rate continues to increase. The labor rates I am seeing in Austin, TX are $120 to $135 per hour, depending on which shop or dealer you go to. Since you don't have these repairs done but every 3 -4 years, you experience significant sticker shock when you see these bills compared to a prior bill for the same or similar repair."

"Needed new brakes and rotors. Most likely routine wear and tear"

"Parking Brake does not hold vehicle securely even though serviced under warranty two times"

"Not holding properly"

"Brakes have always been a problem with this vehicle. We live in a valley so we almost always go down hill to get to our house. We haven't had any problems with our 2016 Highland, but we have had multiple brake issues with our 2013 Highlander-having to have the brakes replaced every year. We haven't been able to get more than 12,000 miles on brakes and rotors. We've even tried ceramic parts to see if it would make a difference, but it hasn't. Maybe it's just our vehicle????"

"Front pads and disks wore more quickly while used for short daily trips to town and back about 22 miles round trip,"

"We had to replace the brakes at 42,000 and we live and drive in the country. I have never replaced brakes at that mileage before"

"For the past 2 years, our brakes (front & rear) have only lasted for about 12 month before needing to be completely replaced. Fortunately for us, we have an excellent repair shop who have paid for the replacement each year. In late 2017, they put ceramic brakes on it in hopes that they will last longer. We haven't had this problem with the 2016 Highlander only the 2013."

"Replacement breaks pulse at each stop."

"Developed quite a shimmy in the steering wheel and overall vibration on applying the brakes at 60mph or faster. Had a brake job atone location and 3 months later the problem returned. The same vendor offered a $240 solution. I passed. Took to another vendor who diagnosed warping in the more expensive ceramic take pads they recommended. He made an adjustment for $40. However problem only somewhat better."

"After a brake job was done, we got a lot of vibration from braking at 60-70mph."

"While rotating tires service garage said new front pads were needed."

"worn out - replaced pads and turn roters"

"Rotors are not grounded anymore. They are replaced. It's costly."

"warped rotors causing brake pedal pulsation when braking"

"second time they've had to be repaired"

"They just needed to be turned again. First brake job after 90,000 miles"

"Windshield squeaks at certain temperatures ( right around 32 degrees) - rather annoying."

"The squeaking is actually grinding under hard braking at the left front."