2013 Toyota Highlander Reviews, Ratings, Prices - Consumer Reports
The Toyota Highlander scores high for its refinement, quiet interior, ride comfort, power, fuel economy, and flexible and roomy second-row seat. It's one of our top-scoring three-row SUVs, but it is not without its drawbacks. The third-row seat is tight. And while the handling is secure, it's not very agile.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard from 2007. FCW and AEB standard from 2017.
Road Test

The Toyota Highlander scores high for its refinement, quiet interior, ride comfort, power, fuel economy, and flexible and roomy second-row seat. It's one of our top-scoring three-row SUVs, but it is not without its drawbacks. The third-row seat is tight. And while the handling is secure, it's not very agile.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD, Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • 5-speed Automatic
  • CVT
Engines Available
  • 2.7-liter 4 (187 hp)
  • 3.5-liter V6 hybrid (280 hp)
  • 3.5-liter V6 (270 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The backup camera on the Limited 2013 Highlander shares the radio screen. At the vehicle startup -and the vehicle is put into reverse-(safety issue!) - some engineers apparently thought it was a good idea for a drop down "splash" display of the curr"

Barry C., AL (2013 Toyota Highlander Limited 3.5-L V6)

"No guidance lines or distance markers"

E W., FL (2013 Toyota Highlander Limited 3.5-L V6)

"there are no guidance lines or anything indicating how close u are to an object, so it's pretty useless."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Backup/parking camera is very slow to respond. You have to wait a period of time to see what's behind you."

Anonymous, NE (2013 Toyota Highlander SE 3.5-L V6)

"If the display screen is unreadable the backup camera is useless."

Anonymous, FL (2013 Toyota Highlander Base 3.5-L V6)
Display screen difficult to see

"if you have the lights on such as when it is raining in the daytime you can not see the screen"

Bernie L., IL (2013 Toyota Highlander Limited 3.5-L V6)

"DOES NOT CHANGE AUTOMATICLY"

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6 hybrid)
Display screen freezes up

"display screen was not USble and required replacement (warranted)"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"Entune/Display Audio system has intermittent hangs"

David L., CA (2013 Toyota Highlander Limited 3.5-L V6)

"replaced radio/gps twice so far"

Anonymous, UT (2013 Toyota Highlander SE 3.5-L V6)

"The system freezes and reboots. Toyota says there is nothing they can do about it"

Thomas A., CA (2013 Toyota Highlander Limited 3.5-L V6)

"Screen froze and it would not respond to the stearing wheel or hand touch. Turning the car off and removing the phone from the car and turning the phone off did not work. I am making an appointment to have it evaluated this week"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"Less than two years old and already having problems going back and forth between audio displays and regular displays, gets stuck on songs, etc"

Anonymous, OH (2013 Toyota Highlander Limited)

"Entire radio system was replaced due to faulty computer chip. The system would change channels or dial the Bluetooth synced phone on its own. Mainly occurred when temp was below 50 at start up of the vehicle"

Sarah D., TX (2013 Toyota Highlander Base 3.5-L V6)

"Audio system will randomly reboot while driving. Unable to predict timing or correlate to any other condition (temperature, road surface, audio function in use at time, ect). Once the system reboots for the second time, the audio is off. Screen is basically frozen, volume knob does nothing (not even a display of volume level) and no audio will come from system. Only way to reset is to pull over, turn car off, wait a minute and restart. Though this is only temporary as it will reboot again in seconds up to an hour... never have audio for more than a few hours after leaving from home. We use the car for long road trips, so this has been extremely aggravating to not have any audio for days spent in the car... I have had the Toyota dealership look it at and try a software update, this had no effect. The next step they recommended was to replace the head unit, which is cost prohibitive. From research, I believe the issue is a poor wire connection between head unit and amplifier, as the car uses a digital protocol to send audio information to the amplifier. If a packet is dropped, the head unit reboots (this is unverified...). I have disassembled the whole dash, head unit, amplified, and tested all wiring without finding a continuity issue. Can't figure this one out..."

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"Ongoing problem that Toyota REFUSES to repair"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"The display just freezes. No music, no directions, nothing. Neither Toyota nor the dealership would fix the problem."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Touch screen did not work in cold weather. System had to have patches installed for a fee"

John Paul A., CO (2013 Toyota Highlander Limited 3.5-L V6)

"Touch screen doesn't respond. System won't turn on or if on won't turn off. Changes stations automatically and won't stop"

Duane M., AR (2013 Toyota Highlander Limited 3.5-L V6)
Display screen goes blank

"The small screen with information, temperature settings, etc. went blank. The Dealer replaced it on warranty, but mentioned it was a $2200.00 part. If it goes out again, I would expect a warranty coverage--if not it would be a huge cost item"

David R., WA (2013 Toyota Highlander Limited 3.5-L V6)

"Occasionally the screen would just go blank nothing on the screen was USble"

Anonymous, SC (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"The entire infotainment system failed. They no longer fix things, but pull the whole thing and slide in a new one. BUT - replacement from original dealer was a rebuilt unit. It took 6 weeks (no radio, blue Tooth. Backup camera, etc). AND $1000+"

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Backup camera works interminably. Can not get it to malfuntion when at dealers shop"

D M., MI (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"the main screen had to be replaced. warranty did cover it."

Ricky S., TX (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Intermittently the camera screen is blank when in reverse"

D M., MI (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"It's just dead until it wants to come on or work"

Duane M., AR (2013 Toyota Highlander Limited 3.5-L V6)

"Sometimes the computer for the display screen reboots without any reason. Toyota has not been able to duplicate the issue when in the shop so it won't be covered under the warranty"

Andrew S., VA (2013 Toyota Highlander Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Would not sink"

Jeff B., UT (2013 Toyota Highlander SE 3.5-L V6)

"USB connection works for about 10 minutes and then goes out - this is most annoying on long trips"

Anonymous, CA (2013 Toyota Highlander)

"Bluetooth drops intermittently and the whole audio system reboots. They have replaced the entire unit twice and recently re-programmed it with only slightly better operation."

Kevin M., CA (2013 Toyota Highlander Limited 3.5-L V6)

"The entune functions poorly and does not seamless interact with enough of a range of mobile services. This is a definite weakness in the Toyota product suite (also seen in other owned Toyota Siena and Camry"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)
Hardware replacement

"Sept 2019 in dash computer failure, unit replaced, partly covered by Toyota. May 2020 right side A/C failure. Replaced system in dash. Very expensive ($2700)!!"

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)

"Center screen went blank and stayed blank. Entire unit replaced."

Anonymous, ME (2013 Toyota Highlander Limited 3.5-L V6)

"The display screen became unreadable which caused the backup camera to become unusable. And the radio information to be unreadable."

Anonymous, FL (2013 Toyota Highlander Base 3.5-L V6)
In-dash navigation system (GPS)

"computer failed and had to be replaced"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"It sometimes directs us in the wrong direction. We have been off course as much as 50 miles before discovering that we were going the wrong direction"

Robert G., KY (2013 Toyota Highlander Limited 3.5-L V6)

"It will not navigate to a precise location, nor follow the logical routing. It will get close but allow you to drive miles past the destination. It also routes you in the wrong direction then states, "make a U turn". Garmin infallible"

Anonymous, MS (2013 Toyota Highlander Limited 3.5-L V6)

"this thing is useless, it loses its mind and blanks out"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"Nav system had vehicle located at a location that differed from actual location"

Timothy S., PA (2013 Toyota Highlander Limited 3.5-L V6)

"Wrong directions and wrong street names dealer updated but still is trash"

Ralph M., NH (2013 Toyota Highlander SE 3.5-L V6)

"Freezes up or reboots in middle of navigation"

Anonymous, NJ (2013 Toyota Highlander Limited)

"Lost saved locations, will not switch to night view, poor instructions"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"replaced twice so fr"

Anonymous, UT (2013 Toyota Highlander SE 3.5-L V6)

"The navigation system totally went out in my Highlander and Toyota had to replace it. Thank goodness - when it happened - the vehicle was still covered in the bumper to bumper warranty. The JBL nav/radio cost in the thoUSnds"

Barry C., AL (2013 Toyota Highlander Limited 3.5-L V6)

"often times it is no where near where I am at"

Bernie L., IL (2013 Toyota Highlander Limited 3.5-L V6)

"Voice nav will not recognize my voice and system is not intuitive and does not provide adequate info. Nav system on my '08 Infiniti is infinitely better"

E W., FL (2013 Toyota Highlander Limited 3.5-L V6)

"Nab system unable to calculate time to destination correctly. Was told this was normal?"

Anonymous, SK (2013 Toyota Highlander Limited 3.5-L V6)

"The instruction manual says you can enter information by voice and enter an address first. not true. the only way to find location is to start with the zip code which u often don't have and have to look up separately. Then it will often try to limit the letters or numbers that you can enter, which can not allow u to enter the location u need, so it's often not useful."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Unable to enter address of destination."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Screen freezes and displays distorted images and gives wrong directions"

Anonymous, NH (2013 Toyota Highlander Limited 3.5-L V6)

"didn't know we had to keep paying to update built-in system. Found myself lost because of highway construction. Wish I kept using my Garmin which has free updates."

Anonymous, MA (2013 Toyota Highlander Limited 3.5-L V6)

"GPS navigation occasionally freezes. Car must be restarted to fix the issue."

Anonymous, MD (2013 Toyota Highlander Limited 3.5-L V6)

"gets lost"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Updates of maps cost over $400 and has to be done by Toyota dealer"

Michael G., CO (2013 Toyota Highlander Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Instruction manual features are different than those in the car. Setting up is a case of trying different steps and maybe stumbling into the right procedure. All I want is the hands free feature and it's an on-again off-again experience. Very disappo"

Andrew R., NH (2013 Toyota Highlander Limited 3.5-L V6)

"Bluetooth system does not always go on. To rest you need to shut off car"

Anonymous, MA (2013 Toyota Highlander Limited 3.5-L V6)

"Blue tooth does not stay connected. Hard to reconnect if at all."

Tom S., PA (2013 Toyota Highlander Limited 3.5-L V6)

"Bluetooth pairing is hit or miss. Sometimes one phone synchs, sometimes the other or neither."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Unreliable, sometimes connects, sometimes not. Even when connected and parked calls cannot always be made."

Anonymous, CA (2013 Toyota Highlander Base 3.5-L V6)

"Each time I restart the engine, I have to readjust the sound level volume"

Michael G., CO (2013 Toyota Highlander Limited 3.5-L V6)

"keeps dropping my phone- says"move closer to car" I am IN the car. Searches for phone can not find, searches for car can not find Phone will work and then for no reason no phone"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)
Radio

"very poor sound and then it just quit"

Mike L., CO (2013 Toyota Highlander SE 3.5-L V6)

"Radio volume changes (up & down) on its own"

Forrest B., MI (2013 Toyota Highlander SE 3.5-L V6)

"The last radio preset station would not remain fixed. When listening to another preset station the radio would jump to the last preset spot and set a new station"

Anonymous, RI (2013 Toyota Highlander Base 3.5-L V6)

"Stops playing completely"

Anonymous, PA (2013 Toyota Highlander Limited 3.5-L V6)

"Occasionally it stops working"

Anonymous, NC (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"Volume and tuning knobs are to small . Hard to grasp the knob without touching the screen and the station changes"

D M., MI (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Stopped working. Had to replace"

Anonymous, NC (2013 Toyota Highlander SE 2.7-L 4 Cyl)
Rear entertainment system (e.g., DVD player, rear screen)

"DVD system quit operating at 15,000 miles"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leaked into the front area from the climate system do a clog in the system that caused a water backup. We are told it was due to a spiderweb clogging the system. We've had it happen more than once"

Harry W., NY (2013 Toyota Highlander Limited 3.5-L V6)

"piece of exterior trim was missing causing rain water to enter rear compartment. Dealer repaired the problem"

Anonymous, NB (2013 Toyota Highlander Limited 3.5-L V6)

"Moon/sun roof failed. Cost to repair $1300 or more. Not worth it. But will impact resale value."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Water leaking onto driver's side floorboard. Apparently there was a plugged drain and water was draining to floorboard instead of out through somewhere else. Took two trips to the dealer. On second try they apparently removed the inside of the driver's side door and in doing so compromised the window tinting which now has a ripple. Thanks Toyota."

Anonymous, FL (2013 Toyota Highlander Unsure 3.5-L V6)

"The gutters around the sunroof when filled to capacity drained into either the backseat or the front seat driver side floor boards under the carpet. Causing the carpet to be saturated we didn't know where the leak was coming from we blew out the gutters had them blown out professionally and the next big rain storm the problem happened again. This time we took it to a body shop they took the whole interior apart to locate the problem. The way my body mechanic explained it there was some kind of a hose that was not extended far enough to drain outside of the car and instead when we had torrential rains a drain into the car he fixed it by putting an extension on that hose so that would drain in the back outside of the car. The way my body mechanic explained it there was some kind of a hose that was not extended far enough to drain outside of the car and instead when we had torrential rains it drained into the car he fixed it by putting an extension on that hose so that we drain in the back outside of the car. This was very annoying because they're concerned about mold in mildew growing in my car is a health hazard. Plus we love the car except for this repeated problem. Cost a lot of money to figure it out it was an expensive fix but it was aggravating to tear the whole interior apart to find the leak. I contacted Toyota and they said they never heard of that such a problem but when I looked it up on the web I saw other people complained of similar water issues in the back seat carpet and the last time it happened to us the carpet in the front tree passenger side was wet too!"

Anonymous, NY (2013 Toyota Highlander Unsure Unsure)

"The drain system clogged which caused the rain (outside water) to leak into/onto the floor."

Anonymous, CA (2013 Toyota Highlander SE 3.5-L V6)

"Seal grommet for and electrical cable between engine compartment and passenger compartment missing causing rainwater to leak into passenger compartment. Next leak was with sunroof drain being stopped up and filling passenger compartment with water which costs $2500 to repair."

David P., NC (2013 Toyota Highlander SE 3.5-L V6)
Seals and/or weather-stripping

"drivers side window streaks when the window is raised and lowered (anytime there's moisture (rain, dew) on the glass)"

Anonymous, WI (2013 Toyota Highlander SE 3.5-L V6)

"Wiring grommet seal missing between engine compartment and passenger compartment"

David P., NC (2013 Toyota Highlander Limited 3.5-L V6)

"The drainage in the sunroof needed to be cleaned to stop water ingression into the vehicle during very heavy rains."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"All of the doors whistle at highway driving speeds."

Anonymous, NM (2013 Toyota Highlander Limited 3.5-L V6)

"The roof drainage was plugged which caused water to retain inside the car."

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"Rear window shattered due to rusted shocks and the front passenger window fell into door due to loose brace"

Anonymous, NJ (2013 Toyota Highlander Limited 3.5-L V6)

"water leaking from roof and under drivers floor, no sunroof on vehicle, shop found no source if of the problem, I suspect front window seal"

Anonymous, MD (2013 Toyota Highlander 3.5-L V6)

"The windshield rattles because the seal needs to be repaired"

Wendy T., SK (2013 Toyota Highlander SE 3.5-L V6)
Squeaks or rattles

"squeak coming from dash when going over bumps; appears to relate to the radio - GPS console module"

Anonymous, GA (2013 Toyota Highlander Limited 3.5-L V6)

"The more you drive the louder they become"

Anonymous, OH (2013 Toyota Highlander SE 3.5-L V6)

"Windshield creeks and then the dash makes a noise"

Anonymous, ND (2013 Toyota Highlander Limited 3.5-L V6 hybrid)

"There were some rattling issues that they eventually resolved. Not sure what the source of the sounds were"

Anonymous, MA (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"In colder weather, dashboard section containing center air vents and information readout seems to emit squeeks as if it isn't securely fastened into the dasboard"

Anonymous, NE (2013 Toyota Highlander Limited 3.5-L V6)

"Something in the rear seat area by the third seat rattles. The seat is kept down"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"Interior Fan Blower Motor"

Anonymous, NE (2013 Toyota Highlander SE 3.5-L V6)

"The right sun visor rattles when in a closed ( folded up position ). In order to stop the rattling I need to flod it down about 2.5 inches"

Anonymous, LA (2013 Toyota Highlander SE 3.5-L V6)

"Very noisy mainy squeeks"

Anonymous, AB (2013 Toyota Highlander Base 3.5-L V6)

"squeak in front dash"

Anonymous, AB (2013 Toyota Highlander SE 3.5-L V6)

"Rattle in dash that could not be resolved"

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"There's a metal piece under the moon roof that I've reported twice. It has not been fixed. I'm not sure what it does, but feels like it has springs to provide tension. However the springs don't seem to be tight enough as the piece bounces/rattles"

Pat C., GA (2013 Toyota Highlander Limited 3.5-L V6)

"Rear strut rattling and is to be replaced under warranty"

Anonymous, SK (2013 Toyota Highlander Limited 3.5-L V6)

"There was a rattle inside the dash. I believe it was a known Toyota problem. When I discussed it with the service writer, he know immediately what it was, had to order a part. A couple days later, I returned to the dealer and the problem was fixed"

John C., CA (2013 Toyota Highlander SE 3.5-L V6)

"infotainment/radio rattles"

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Rattling/vibrating noise in dash on passenger side under certain driving conditions."

Anonymous, OK (2013 Toyota Highlander Limited 3.5-L V6)

"Car door really squeaks when opening and closing during very hot or very cold weather."

Anonymous, (2013 Toyota Highlander SE 3.5-L V6)

"Rattle in the dashboard has been diagnosed 3 times by Toyota Service personnel & each time they have indicated the rattle is fixed. It is fixed for a short period then it returns much louder than previously."

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)

"When i make turn 180, squeaks sounds from the wheel side."

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"Squeak near windshield and dash. Has been there since new, but originally only squeaked at temperatures around 30 degrees F. Now it does it all the time."

Anonymous, NE (2013 Toyota Highlander SE 3.5-L V6)

"speakers"

Anonymous, MD (2013 Toyota Highlander Base 3.5-L V6)

"During the winter months I experience/hear creaking sounds coming from my dashboard/windshield area. It seems to dissipate as the car warms up significantly but it's something I've never experienced in any other car I've owned. I do also hear wind noise but it's not anywhere near as bad as in my old Honda Accord!"

Anonymous, MN (2013 Toyota Highlander Limited 3.5-L V6)

"On rough roads there is a squeak behind the center heat vents on the dash, but the sound initially seems to sound like it comes from the headliner area as witnessed by the passenger. It is reflected sound I assume."

Anonymous, ME (2013 Toyota Highlander Limited 3.5-L V6)

"There is a rattle that seems to come from the area of the front passenger seat or right front door. It is just annoying and it does not cause any other prolem. It's been there for years, and I just don't pay any more attention to it."

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"Dashboard vibrates. From Passenger Seat rattles, dealership recommended tire balancing, but still problem exists."

Murali S., AZ (2013 Toyota Highlander SE 3.5-L V6)

"Right rear has an annoying rattle on rough roads at low speeds"

Anonymous, OR (2013 Toyota Highlander Limited 3.5-L V6)

"Persistent high pitched rattle in info system area"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

"It seems I have a squeak coming out of the dash somewhere. It doesn't happen in the winter only when the weather warms"

Doug B., AB (2013 Toyota Highlander Limited 3.5-L V6)

"Occasional loud rattle coming from dashboard"

Anonymous, TX (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Seems to come from the front passengers door handle. Occurs at high speed, worse when windy. I've had the door panel off four times looking for it and have siliconed anything inside that would rattle. I've narrowed it down too the part of the door handle that pulls back. I've put in a spacer that seems to help. Now I have to figure a way to attach it permanently"

Anonymous, UT (2013 Toyota Highlander SE 3.5-L V6)

"Noise from the dashboard, cannot locate"

Anonymous, WA (2013 Toyota Highlander Base 3.5-L V6)

"The seats squeak while driving even on normal roads. I had a 2006 Highlander and never had ANY squeaks"

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)

"When in the drivers seat there is a rattle/noise that cannot be found by Toyota. It sounds like it could be a seal or something with the driver side door"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"dash squeaks incessantly"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"The squeak is in the dashboard area and it is intermittent. Just started this past winter. The dealer indicated it could take several hours to dismantle the dashboard and find the source of the squeak"

Anonymous, NB (2013 Toyota Highlander Limited 3.5-L V6)
Wind noise

"Excessive wind noise on the highway"

Pierre D., GA (2013 Toyota Highlander SE 3.5-L V6)

"Entirely to much cabin road noise"

Anonymous, LA (2013 Toyota Highlander SE 3.5-L V6)

"Very Noisy for a new vehicle"

Anonymous, AB (2013 Toyota Highlander Base 3.5-L V6)

"When second row windows are cracked open there is an ear piercing pressure that is terrible. The window has to be closed!"

Michael Y., OH (2013 Toyota Highlander SE 3.5-L V6)

"Noisiest car I've owned, but dealer states this is a known problem due to side mirror design"

Anonymous, FL (2013 Toyota Highlander SE 3.5-L V6)

"General wind/road noise that I didn't expect"

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"There is excessive wind noise coming from the drivers side window that is not present on the passengers side. Toyota has been unable to find the problem. The problem has occurred since the original purchase date and we have brought it in at least 5 t"

Jeremiah P., CA (2013 Toyota Highlander Limited 3.5-L V6)

"The driver's side window doesn't go up right."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"the noise on right side sounds like something rattle in the wind. Annoying but not enough to cause getting rid of vehicle."

Anonymous, MN (2013 Toyota Highlander Limited 3.5-L V6)

"Ongoing wind noise from power tailgate. To date dealers were unable to identify exact source even after multiple visits. When closed there is an evident wider gap between the hatch edge and body."

Henry M., OR (2013 Toyota Highlander Limited 3.5-L V6)

"cant localize it"

Anonymous, IL (2013 Toyota Highlander Limited 3.5-L V6)

"Oily on the interstate"

Pierre D., GA (2013 Toyota Highlander SE 3.5-L V6)

"Depending on which way the wind is blowing, it can get so loud in the cabin that understanding conversation on the radio or with a passenger reaches an uncomfortable level"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

"Driver side door not shutting properly"

Anonymous, MN (2013 Toyota Highlander 3.5-L V6)

"Annoying wind noise at highway speed coming from front passenger window"

Anonymous, TX (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Since we purchased the car, we have had wind noise. The dealership provided little help in correcting problem"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

"Weather stripping is out of alignment, causing wind noise at higher speeds, especially at both front doors. Dealer can't resolve, says weather strip is adequate"

Stephen Y., MN (2013 Toyota Highlander Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Left front ABS sensor failed and had to be replaced."

David P., OH (2013 Toyota Highlander Limited 3.5-L V6)
Calipers

"Last summer and this spring - had to pay for a caliper service due to sticking. I have owned 10 Hondas and a Subaru before and never had this problem"

Anonymous, VT (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"Front calipers warped causing pulsating effect"

Robert M., CA (2013 Toyota Highlander Limited 3.5-L V6)

"I have a grinding from the front left brake area under hard braking. All four rotors have been replaced with new. New premium factory replacement ceramic pads/hardware/lube too. Still has this problem. Dealer checked and couldn't find what was causing the problem."

Anonymous, IN (2013 Toyota Highlander Limited 3.5-L V6)

"Cylinder sticking causing a tapping sound while driving."

Anonymous, MD (2013 Toyota Highlander SE 3.5-L V6)

"Brake line on the front right wheel broke leaked"

Anonymous, OK (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"Replaced pads and discs at 88000. I consider this part of normal maintenance"

John E., MN (2013 Toyota Highlander Base 3.5-L V6)
Normal routine brake wear

"discovered by mechanic during an inspection, was costly"

Anonymous, MA (2013 Toyota Highlander SE 3.5-L V6)

"Due to a lot of stop and go in-town driving, the brakes were showing significant wear, which showed up on the overall check done during oil changes. I had no problem stopping."

Anonymous, TX (2013 Toyota Highlander Base 3.5-L V6)

"It was normal brake wear that required brake repairs"

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"During a normal maintenance schedule visit it was determined that my front brakes needed new pads and the rotors turned. Had serviced at Toyota because they had very competitive brake repair prices for this type of service."

Anonymous, SC (2013 Toyota Highlander Limited 3.5-L V6)

"At a normal check up, we discovered the front brake pads were pretty much gone and one rotor had warped."

Anonymous, WA (2013 Toyota Highlander Limited 3.5-L V6)

"normal break wear but vehicle is heavy and tends to go through brake pads often"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"This was the first brake pad replacement on the car. I would consider this more than reasonable."

Anonymous, IN (2013 Toyota Highlander Limited 3.5-L V6)

"I think it was just time for a brake job"

Anonymous, LA (2013 Toyota Highlander Base 3.5-L V6)

"The only problem was the cost of the repairs"

Anonymous, (2013 Toyota Highlander Unsure 3.5-L V6)

"Brakes had to be replaced in 2018"

Anonymous, FL (2013 Toyota Highlander Unsure 3.5-L V6)

"It was a routine brake job. It was only after that, that the vibration problem started. The vendor was only willing to address the problem for an additional fee. He said the issue did not present a dangerous situation so we left it alone."

Jack C., LA (2013 Toyota Highlander Base 3.5-L V6)

"The problem is mostly a perception issue. The parts (front & rear pads and brake flush kit) and shop supplies were only 42% of the bill. The labor cost was 58% and that cost continues to increase annually as the shop labor rate continues to increase. The labor rates I am seeing in Austin, TX are $120 to $135 per hour, depending on which shop or dealer you go to. Since you don't have these repairs done but every 3 -4 years, you experience significant sticker shock when you see these bills compared to a prior bill for the same or similar repair."

Timothy K., TX (2013 Toyota Highlander Limited 3.5-L V6)

"Needed new brakes and rotors. Most likely routine wear and tear"

Robert F., PA (2013 Toyota Highlander SE 3.5-L V6)
Parking brake

"Parking Brake does not hold vehicle securely even though serviced under warranty two times"

Harry H., CA (2013 Toyota Highlander 3.5-L V6)

"Not holding properly"

Frank W., SC (2013 Toyota Highlander Base 2.7-L 4 Cyl)
Premature brake wear

"Brakes have always been a problem with this vehicle. We live in a valley so we almost always go down hill to get to our house. We haven't had any problems with our 2016 Highland, but we have had multiple brake issues with our 2013 Highlander-having to have the brakes replaced every year. We haven't been able to get more than 12,000 miles on brakes and rotors. We've even tried ceramic parts to see if it would make a difference, but it hasn't. Maybe it's just our vehicle????"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"Front pads and disks wore more quickly while used for short daily trips to town and back about 22 miles round trip,"

Craig F., ID (2013 Toyota Highlander Limited 3.5-L V6)

"We had to replace the brakes at 42,000 and we live and drive in the country. I have never replaced brakes at that mileage before"

Anonymous, WI (2013 Toyota Highlander Limited 3.5-L V6)

"For the past 2 years, our brakes (front & rear) have only lasted for about 12 month before needing to be completely replaced. Fortunately for us, we have an excellent repair shop who have paid for the replacement each year. In late 2017, they put ceramic brakes on it in hopes that they will last longer. We haven't had this problem with the 2016 Highlander only the 2013."

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)
Pulsation or vibration

"Replacement breaks pulse at each stop."

Anonymous, MI (2013 Toyota Highlander Limited 3.5-L V6)

"Developed quite a shimmy in the steering wheel and overall vibration on applying the brakes at 60mph or faster. Had a brake job atone location and 3 months later the problem returned. The same vendor offered a $240 solution. I passed. Took to another vendor who diagnosed warping in the more expensive ceramic take pads they recommended. He made an adjustment for $40. However problem only somewhat better."

Anonymous, LA (2013 Toyota Highlander Base 3.5-L V6)

"After a brake job was done, we got a lot of vibration from braking at 60-70mph."

Jack C., LA (2013 Toyota Highlander Base 3.5-L V6)
Regular brake failure

"While rotating tires service garage said new front pads were needed."

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)

"worn out - replaced pads and turn roters"

David G., FL (2013 Toyota Highlander Limited 3.5-L V6)
Rotors

"Rotors are not grounded anymore. They are replaced. It's costly."

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)

"warped rotors causing brake pedal pulsation when braking"

Hung H., WA (2013 Toyota Highlander Base 3.5-L V6)

"second time they've had to be repaired"

Anonymous, PA (2013 Toyota Highlander)

"They just needed to be turned again. First brake job after 90,000 miles"

Michael S., SC (2013 Toyota Highlander Limited 3.5-L V6)
Squeaking

"Windshield squeaks at certain temperatures ( right around 32 degrees) - rather annoying."

Anonymous, NE (2013 Toyota Highlander SE 3.5-L V6)

"The squeaking is actually grinding under hard braking at the left front."

Anonymous, IN (2013 Toyota Highlander Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"TRIM ON THE ROOF HAS COME OFF TWICE"

Anonymous, MO (2013 Toyota Highlander Base 3.5-L V6)

"Part of the roof rack blew off"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"Roof trim came off while on the highway. I was able to reinstall it myself. It was just pressure fitted"

Anonymous, IL (2013 Toyota Highlander SE 3.5-L V6)

"The underside rear trim came loose as a result of poorly dealer installed trailer hitch"

Herb B., GA (2013 Toyota Highlander 3.5-L V6)

"The Highlander has a rubber piece that goes along the roof line by the sun roof. The rubber piece continues to pull away and forces me to push it back in place. It also causes a whistling noise in the cabin which is annoying"

Anonymous, SC (2013 Toyota Highlander SE 3.5-L V6)

"lost a trim strip. Don't know why. The replacement trim also became loose. Dealer glued it on."

Robert J., NC (2013 Toyota Highlander SE 3.5-L V6)

"RUBBER MOLDINGS ON ROOF TRACKS ARE LOOSE WILL COME LOOSE IN CAR WASH. LOOSE BUT NOT OFF."

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)

"Sub-surface roof trim where rack could go tore off in heavy winds"

Anonymous, WA (2013 Toyota Highlander Base 3.5-L V6)

"Two pieces have come off. One roof cover for rack and rubber molding also on roof rack"

William S., NJ (2013 Toyota Highlander Limited 3.5-L V6)
Loose interior trim or moldings

"Within a year of owning it, the rubber insulation around both passenger doors loosened. I had to re-glue them, but they continue to pop loose."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"The plastic trim started showing serious corrosion after only three months"

Anonymous, CO (2013 Toyota Highlander SE 3.5-L V6)

"pearl paint turning yellow on trim around front and rear vinyl trim"

Anonymous, AL (2013 Toyota Highlander Limited 3.5-L V6)

"Clearcoat pealing off on from hood"

Joseph H., WV (2013 Toyota Highlander Limited 3.5-L V6)

"paint does not appear to have a clear coat, brushing snow off the vehicle leaves a long streak. if a car door touches the vehicle it takes the paint off, Garage says paint is not covered. Will need to be painted in another year or two or rust will o"

Margaret F., ME (2013 Toyota Highlander Limited 3.5-L V6)

"The paint on the roof of my 2013 Toyota Highlander has peeled all the way down to the primer. The paint color is Blizzard Pearl white of which Toyota has had thousands of problems. I brought the car into the dealership and they advised me that they could do nothing about the paint problem as the car is over 3 years old. I call Toyota Customer Care and was advised that the vin number did not have any recalls on the paint job. I said if the Toyota RAV 4, Toyota Camry, Toyota Corolla Toyota Avalon and Scion all with the Blizzard Pearl had the same problem that I did and they were considering repainting all of the vehicles. My question to them was that the Blizzard Pearl finish obviously was defective and as good customer relations they should make my paint job good. Needless to say they ignored my suggestion and I am left with a car that has 3 areas on the roof that have peeled all the way down to the primer. Needless to say I will never but another Toyota product again"

Anonymous, SC (2013 Toyota Highlander SE 3.5-L V6)

"Paint coming off next to the windshield."

Anonymous, OK (2013 Toyota Highlander SE 3.5-L V6)

"Paint started peeling off the roof. I contacted Toyota about the problem and Toyota declined to assist."

Anonymous, AL (2013 Toyota Highlander Limited 3.5-L V6)

"Paint peeling at the frame of the windshield, and the rear right of the roof"

Anonymous, (2013 Toyota Highlander Base 3.5-L V6)

"Paint peeling on Front Bumper, Larger areas. on sides and front of bumper. not covered under any warranty, to my knowledge since I bought it used."

Gregory B., PA (2013 Toyota Highlander Limited 3.5-L V6)

"A film [it may be a protective coating] has peeled in a few minor places.."

Ralph G., MN (2013 Toyota Highlander Limited 3.5-L V6)

"Clearcoat scratches too easily"

Anonymous, CT (2013 Toyota Highlander SE 3.5-L V6)

"The paint started chipping very early on. Including rust where the paint had chipped in an area that wouldn't have been chipped because of ordinary use"

Mark D., MA (2013 Toyota Highlander SE 3.5-L V6)

"finish coat of paint chipping to black primer above rear bumper"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"Areas of chipped paint, primarily around doors"

Anonymous, PA (2013 Toyota Highlander Limited 3.5-L V6)

"Chrome trim, especially on tailgate, is discolored"

Anonymous, CO (2013 Toyota Highlander Limited 3.5-L V6)
Rust

"A number of small rust spots have appeared"

Randall F., WI (2013 Toyota Highlander Limited 3.5-L V6)

"The car is less than a year and a half and already we have a major rust spot on the hatch door of the back of the car"

Mary F., IL (2013 Toyota Highlander SE 3.5-L V6)

"Rust spot at bottom of tailgate edge. Issue is common with applications of coatings (paint) at sharp transitions such as door panel edges"

Anonymous, AB (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"The plastic silver trim started showing corrosion ( fake chrome , not metal ) in just three months . Three trips to the dealership and they would not even look at the car"

Anonymous, CO (2013 Toyota Highlander SE 3.5-L V6)

"Small rust spot on hatch; Toyota has promised to fix"

Anonymous, ON (2013 Toyota Highlander Base 3.5-L V6)

"see previous"

Anonymous, MN (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"I have 2 rust spots that appeared last year. We have not had it fixed yet. What really bothers me is that my husband's truck has no rust whatsoever, and it is older. I bought this SUV sight unseen from a dealer over the phone and I will never do that again. I believe the rust spot was there when I bought it and it was patched. It is visible now, but since it is so late, I can't do anything about it. Other than that, I have had no problems with either of the Toyotas, and I owned an SUV before I purchased this one. I have had Fords, CHEVROLETs, Pontiacs, and Chryslers and have had trouble with each one. I think I'll stick with Toyota, however we have discussed Subaru and Honda. It will depend on ratings and friends' experiences. I have one who traded in her Toyota Hylander for a Honda Pilot and she regretted it."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Within a year of me owning it (the vehicle was three), rust began to develop on the passenger and driver's side bottom door jam."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Rust developing on rear doors"

Paul Z., WI (2013 Toyota Highlander Limited 3.5-L V6)

"The back lift gate is covered in pin prick rust spots. The body shop told us that the rust was coming from the inside out"

Anonymous, ON (2013 Toyota Highlander Limited 3.5-L V6)

"The car started to rust in and around the Toyota emblem in the middle of the rear door. Also started to rust at bottom edge of that door"

Wendy T., SK (2013 Toyota Highlander SE 3.5-L V6)

"The molding around the back windows on both sides are becoming corroded. No issues with the trim around the other windows so I'm not sure if Toyota just used a lower grade trim in the back or what"

Andrew S., VA (2013 Toyota Highlander Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Have had to have the car alignment adjusted three times in the two years I've owned it. No external causes for moving out of alignment"

Anonymous, MD (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"Goes out of alignment often."

Anonymous, (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Rear alignment was out since new and wore tires badly. Had to purchase a repair kt to correct alignment. Could not be adjusted manually"

Wayne T., KS (2013 Toyota Highlander SE 3.5-L V6)
Ball joints

"The ball joints simply wore out causing the wheels to "slip" when accelerating. We had the problem diagnosed and fixed."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)
Power steering leaks

"At approx. 36000 mi. I was informed by the dealer that a leak had been found during an oil change. Very expensive repair. I told the dealer that they sold me a certified vehicle and that this should never occurred after driving only 7000 mi. The dealer covered all cost, including wheel alignment"

Anonymous, OH (2013 Toyota Highlander Hybrid Limited 3.5-L V6)
Shocks or struts

"Left front strut leaked and had to be replaced under warranty"

Theo C., NY (2013 Toyota Highlander Limited 3.5-L V6)

"Rear right strut was leaking fluid and more than allowed. Toyota replaced under warranty at no cost"

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)

"Replaced passenger side front strut"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"I had to replace the complete front end including shocks, brake system, and all tires wore out because of alignment issues"

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"One of the rear struts became bent and had to be replaced"

David B., OH (2013 Toyota Highlander Limited 3.5-L V6)

"Repair facility - both independent and dealer, determined cost to replace both front struts, to be about $1,000. But, not a safety issue, so we have not repaired this, yet."

Anonymous, MO (2013 Toyota Highlander Limited 3.5-L V6)

"I think this should have been a warranty covered item. Struts should last for much longer than 4 1/2 years."

Anonymous, SD (2013 Toyota Highlander Limited 3.5-L V6)

"Dealership suggested replacement of struts owing to abnormal tire wear."

Anonymous, CA (2013 Toyota Highlander SE 3.5-L V6)

"Drivers side rear strut leaked. Expenice repair considering it was only 37 months old and less than 35000 miles"

Anonymous, NY (2013 Toyota Highlander SE 3.5-L V6)
Steering linkage (includes rack and pinion)

"Had to replace steering intermediate shaft. Covered under warranty"

Keith C., FL (2013 Toyota Highlander Base 3.5-L V6)

"Clucking when making turns"

Melissa K., CO (2013 Toyota Highlander Limited 3.5-L V6)

"Faulkner Toyota Trevose PA replaced intermediate shaft at 62000 miles at a cost of $600.00 A "clunking" noise and feel in the steering when turning, beginning about 59000 miles. Problem resolved."

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)

"The car started making clicking noises when I moved the steering wheel. I googled it and found it was probably a problem with the linkage. The prior owner had bought an extended warranty which was still in effect, so I took it to the dealer for repair. It was repaired successfully."

Anonymous, OK (2013 Toyota Highlander Limited 3.5-L V6)

"Rack and pinion had worn or broken tooth causing noise and tooth jumping when turning"

Anonymous, NH (2013 Toyota Highlander Limited 3.5-L V6)

"Steering wheel clunked/clicked when turning. Was a faulty drive shaft in these years of Highlanders I guess. Had to pay $900 to replace it. Didn't affect performance, it was just annoying."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"I bought the vehicle used with only 51k miles on it. After about a week I would hear and slightly feel a slight clunk when I would turn the vehicle in either direction. Then I noticed the steering seemed to be a little lose. After doing research this is a known issue with the 2012-2014 Highlanders. There is a service bulletin, but no recall. When I called the dealer about it they told me since its not a safety issue (which I disagree with) Toyota won't pay for the repair. It's a shame because it is a very nice SUV and I enjoy it except for that. I am thinking of getting rid of it and getting something else."

Anonymous, TN (2013 Toyota Highlander Unsure 3.5-L V6)

"The Highlander had about 70,000 miles when making a turn you felt a rough spot. The dealer indicated it was a u-joint in the steering linkage. At this mileage, I am thinking the part was of sub-standard quality. It should have been replaced without charge instead of the $800.00 bill I received."

Anonymous, AR (2013 Toyota Highlander Limited 3.5-L V6)

"The safety device in the steering wheel break away is failing and making a horrible noise."

Anonymous, SC (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"The steering wheel made clicking sound. I looked it up on the web and correctly diagnosed steering linkage problems."

Anonymous, OK (2013 Toyota Highlander Limited 3.5-L V6)

"Steering column had to be replaced due to bad ball joint in column"

Wayne T., KS (2013 Toyota Highlander SE 3.5-L V6)
Steering wheel vibration

"Fairly expensive repair and something that never happened in any other vehicles I had."

Anonymous, CT (2013 Toyota Highlander 3.5-L V6)
Tie rods

"Dealership said it was a common problem with the Highlander and fixed it under warranty"

Steven G., CA (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Tire wear is uneven

"Alingnment and balance hard to maintain."

Anonymous, (2013 Toyota Highlander Base 2.7-L 4 Cyl)
Wheel bearings

"Had to be replaced last week. Luckily a warranty item, otherwise would have cost us $450. Was making a whirring sound that got worse as speed increased"

Anonymous, IA (2013 Toyota Highlander Limited 3.5-L V6)

"I had to interupt a cross country road trip to have a Toyota dealer in Kansas City investigate a rear axle sound. I was told the lug nuts were not properly torqued. Upon retorquing, I competed another 500 miles of driving without further noise. The next time a drove the car, two days later, the same noise occured, but I checked the lug nuts myself, and did not find them loose. I will be checking with the dealer. I believe it is a rear wheel bearing issue."

Anonymous, WI (2013 Toyota Highlander Limited 3.5-L V6)

"A loud noise from the rear. I was pleased to learn that replacement and repairs were covered by warranty."

Anonymous, MN (2013 Toyota Highlander Limited 3.5-L V6)

"Right rear wheel bearing had to be replaced"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"bump sensitivity was set too sensitive. slamming the hatchback set off the alarm"

Dennis B., NC (2013 Toyota Highlander Base 3.5-L V6)
Body control module

"I am not sure this issue falls under body control module, but I have had issues with the automatic door locks on 2 of the vehicle doors. I had to get something changed to correct the problem. It was covered under my extended warranty. If I would have had to pay for the repair, it would have been between $350 - $475."

Robin C., LA (2013 Toyota Highlander Base 2.7-L 4 Cyl)
Cruise control

"Cruise control would not engage, bad switch. Replaced by dealer"

Anonymous, CA (2013 Toyota Highlander SE 3.5-L V6)

"cruise control switch was bad and was replaced under extended warranty"

Anonymous, CA (2013 Toyota Highlander SE 3.5-L V6)
Exterior lights (other than headlights)

"taillight replaced"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)
Headlights

"headlights not always turning off automatically"

Steven G., MA (2013 Toyota Highlander Limited 3.5-L V6)

"Bulbs burned out, including headlights, backup light and fog lights."

Randolph W., FL (2013 Toyota Highlander Limited 3.5-L V6)
Interior lights

"the light on the passenger side visor quit working and I had to purchase a complete new visor in order to have a working light. the cost for that was exorbitant. Over $300.00."

Anonymous, LA (2013 Toyota Highlander Limited 3.5-L V6)
Keyless entry

"Sometimes the keyless remote worked, sometimes it didn't. The problem was not in the keyless remote, but, a mechanism in the door. It was fixed under warranty"

Steve M., OH (2013 Toyota Highlander Base 3.5-L V6)

"The keyless entry fails to actually lock all the doors"

Christopher L., OH (2013 Toyota Highlander Limited 3.5-L V6)

"Both front door lock actuators had to be replaced."

Anonymous, AZ (2013 Toyota Highlander Base 3.5-L V6)

"Driver side electric door look not working."

Tim M., AZ (2013 Toyota Highlander Base 3.5-L V6)

"I have experienced problems with leaving the car on and the battery running down. I am a software engineer so I can understand how this works and the procedure according to the owner's manual. After one such incident, the battery would not charge and I purchased a new one. Also, the remote key fob seems to drain the fob battery worse than any car I have owned. Each fob [I have 2] needs new batteries twice a year. The problem is that there is no warning that the battery in the fob is low."

Anonymous, MO (2013 Toyota Highlander Limited 3.5-L V6)

"Actuator in drivers door is operational sporadically which results in the inability to open drivers door with remote. Either the key has to be used or access to vehicle has to be made form passenger side. Toyota is aware of ongoing issue in many vehicles yet no recall."

Leland B., TX (2013 Toyota Highlander Limited 3.5-L V6)

"The keyless door lock on he driver's door stopped working."

Richard W., FL (2013 Toyota Highlander SE 3.5-L V6)

"3 of 4 of the electric door lock actuators have failed, requiring replacement. Repairs were DIY, by replacing just the small motor inside the actuator, rather than replacing the entire actuator. Seems to be a very common Toyota issue"

Franklin B., KY (2013 Toyota Highlander SE 3.5-L V6)

"Keyfob battery required replacement"

Anonymous, WY (2013 Toyota Highlander Limited 3.5-L V6)

"The automatic door lock mechanism on the driver side no longer works. I have to manually lock and unlock the door. My understanding from the dealer is that they have seen this problem with Toyota Highlanders before, so it's not uncommon. The cost to fix is over $400, but the dealer recommended calling Toyota, and that Toyota will sometimes pay for part of the cost. (I have not had a chance to call them yet) Given the cost vs. minor inconvenience, I am unlikely to pay for the repair myself"

Anonymous, NY (2013 Toyota Highlander SE 3.5-L V6)
Tire pressure monitor

"Had a low tire filled to proper air pressure and light would still not go out. Took it to dealer to reset"

Anonymous, SK (2013 Toyota Highlander Limited 3.5-L V6)

"stays on all the time - even after new tires and pressure adjustments"

Anonymous, CT (2013 Toyota Highlander SE 3.5-L V6)

"Tire guage reads low pressure even though tires are properly inflated. I've owned a Rav4 with the same problem. I have not taken the car to the dealer to address the problem."

Anonymous, FL (2013 Toyota Highlander Unsure 3.5-L V6)

"I complained to Toyota as soon as I took delivery. When the TPM light comes on, there is no indication which tire it is. After checking all the tires, I found a tip on the internet to check the spare. Sure enough, it was low and that was the source of the TPM light. Two other things I complained to Toyota about: 1. in order to change the value of the TPM alert, you have to take it to the dealer and pay a fee. There are other parameters in the Toyota that requires dealer laptop. The design and practice is unacceptable. 2. In my GMC Yukon, I can see the pressure of each tire any time I want. Toyota could improve the drive car interaction by looking at the way GMC and Ford handles these items."

Anonymous, MO (2013 Toyota Highlander Limited 3.5-L V6)

"The tire pressure light is always on. I get the pressure in my tires checked very often and the pressure in each tire is always good. The light still stays on."

Robin C., LA (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"always on does not function correctly"

Anonymous, MD (2013 Toyota Highlander SE 3.5-L V6)

"The tire gauge light stays on"

Anonymous, FL (2013 Toyota Highlander 3.5-L V6)
Wiper motor or washer

"Windshield wipers stopped working completely while driving in a rainstorm. Dealer said it could not be worked on for a week due to Christmas Holidays. Was covered by extended warranty, but had to be in shop for several days while parts ordered."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Loose piece in the door mechanism"

Randall F., WI (2013 Toyota Highlander Limited 3.5-L V6)

"Lift-back door: The attachment to the door of the power closing mechanism keeps detatching/unscrewing itself, even when I never use the power opener/closer. It can't be reattached without special tools and the dealer always wants to charge me for what appears to be a parts/design defect, not a usage error on my part. Stupid"

Anonymous, WA (2013 Toyota Highlander Limited 3.5-L V6)
Glass defects

"Had to replace 3 windshields for cracks,possible problem windshield heater"

Pierre D., GA (2013 Toyota Highlander SE 3.5-L V6)
Locks and latches

"They told me the hood latch was rusted?! The hood was flapping in the wind as I drove. Never had this problem in all the Toyotas I owned. What kind of material is it made of to not last 6 years?! Part was over $200 (wasn't even in stock) plus another $100 for labor! Ridiculous!! Cheap crap parts on cars now."

Anonymous, (2013 Toyota Highlander SE 3.5-L V6)

"REAR PASSENGER DOOR WOULD NOT OPEN FROM INSIDE"

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)
Mirrors

"The sun glasses holder fell open one day and wouldn't close. I didn't use it so it had to be poor workmanship. The cost to repair was $1,200 so I super glued it closed"

Anonymous, TN (2013 Toyota Highlander Limited 3.5-L V6)

"Right side mirror no longer responds to switch from inside"

Bruce H., CA (2013 Toyota Highlander SE 3.5-L V6)
Seat controls - movement

"Driver's seat height adjustment lowers on its own"

Anonymous, MN (2013 Toyota Highlander Base 3.5-L V6)
Sunroof

"The sunroof leaked when the car nose was parked downhill and angled to the right"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)

"Clicking noise when closing"

William S., NJ (2013 Toyota Highlander Limited 3.5-L V6)
Tailgate, hatch or trunk

"Motorized tailgate failure caused material failure of both support struts and caused tailgate to freefall"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"Tailgate activator arm came loose and could not be reattached. The dealer ended up replacing the entire tailgate"

Anonymous, CA (2013 Toyota Highlander SE 3.5-L V6)

"RUSTING at the tailgate latch. It has been replaced"

Anonymous, MN (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"One of the struts broke off the rear window and popped off the exterior cap. There's apparently no way to just replace the cap so we'll have to replace the entire assembly, which ain't going to be cheap."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Gas struts on rear window corroded causing window to “freeze” in closed position. Window broke (specifically, more like exploded) when trying to open."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)
Windows

"The drivers side window has come off the track twice in a year. In order to repair it the inside of the door must be taken off. To my thinking that is a defect in the power windows"

Anonymous, WI (2013 Toyota Highlander Limited 3.5-L V6)

"driver's side front window came off its track. fixed under warrantee"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)

"The driver's window fell and wouldn't close due to a screw falling out. It cost a lot to repair - don't remember exactly. There were several similar problems - poor workmanship and I will not buy another Toyota"

Anonymous, TN (2013 Toyota Highlander Limited 3.5-L V6)

"Bolt fell out of drivers side window channel and window fell down into door and jammed. I found a video on youtube that said this was a common problem and fixed my self. Bolt needed some Loctite."

Anonymous, OK (2013 Toyota Highlander SE 3.5-L V6)

"Driver's side window fell out of holder when I was raising it and almost fell onto street. Dealer was able to repair on short notice."

Anonymous, IL (2013 Toyota Highlander SE 3.5-L V6)

"Drivers Side Window broke. 800 dollar issue"

Anonymous, TN (2013 Toyota Highlander Limited 3.5-L V6)

"A malfunction in the driver's window mechanism caused the window to close completely with a jamming sound which sounded like it could damage the window itself"

Ron M., AZ (2013 Toyota Highlander Limited 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"this is a stupid question as all the items need to be replace when you put in a new compressor. Whoever designed the climate list does not understand ac repair."

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)

"AC quit working. Compressor failed. Replaced under 70000 mile warranty @ 68000miles. Complete satisfaction with dealer service."

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)

"The car A/C stopped blowing cold air"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)

"Takes some time to cool the car"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)
Automatic climate control

"Cabin filter failed"

Carol S., CO (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)
Blower (fan) motor

"Too easily accessed by rodents who build nest in blower motor."

Anonymous, TN (2013 Toyota Highlander Base 3.5-L V6)
Condenser

"see previous comment"

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)
Evaporator

"Evaporator did not work properly; causing air conditioning to become ineffective."

Anonymous, WV (2013 Toyota Highlander Limited 3.5-L V6)
Heater system

"The heater lines for the back seat stopped working, it was less expensive to eliminate the feature instead of repairing it."

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)
Refrigerant leaks

"coolant leak. Did not cool. Took 3 visits to resolve."

Anonymous, (2013 Toyota Highlander Base 3.5-L V6)

"I noticed a wet spot on floor under the right rear axle. It turned out to be a refrigerant leak from the pipe. This ended up costing $2100 to repair and took a week as the part had to be ordered three times. The first two times the part was damaged in transport. A free loaner was offered but declined."

Anonymous, MI (2013 Toyota Highlander Limited 3.5-L V6)

"The car developed a refrigerant leak in the right rear tire location. This required a costly repair, $2100, that took one week as the first two parts sent from Ohio were faulty. A free loaner car was offered but turned down as we did not need it. This service was performed at a Toyota dealer."

Anonymous, (2013 Toyota Highlander Limited 3.5-L V6)

"Apparently, condensation in the system created rust, which caused the refrigerant to leak out of the system."

Anonymous, WV (2013 Toyota Highlander Limited 3.5-L V6)

"rear Freon supply lines corroded and leaked at 60k. toyota and dealer paid 65 %. very fair. US cost to replace 1500 canada 850 cdn"

Jim R., ON (2013 Toyota Highlander Limited 3.5-L V6)

"Refrigerant hose on the air conditioner compressor leaked most of my refrigerant from the system. Replacement hose not covered under warranty. Hose cost $700"

Anonymous, NB (2013 Toyota Highlander SE 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Engine hesitates between 10 and 15 mph has been looked at every service dealer cannot fix"

Ralph M., NH (2013 Toyota Highlander SE 3.5-L V6)
Oil leaks

"Had my car in for routine maintenance and the leak was found. I can't recall the exact leak/problem but it was fully covered under my extended warranty. It took an extra 3 hours at dealership for repair though which was quite inconvenient."

Anonymous, MN (2013 Toyota Highlander Limited 3.5-L V6)

"not sure what problem was, but had to pull out the engine to get to the problem. no problem since."

Jon R., MN (2013 Toyota Highlander Limited 3.5-L V6)

"Developed oil leak in timing cover - took 2 full days to repair. cost was $2039 (covered by extended warranty)."

Robert T., CA (2013 Toyota Highlander 3.5-L V6)

"Toyota Service center did not put in the plug correctly"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)
Problem(s) fueling the tank

"When adding fuel to the car, the pump would shut off repeatedly. For $900 my mechanic replaced a cannister which helped, but didn't completely resolve the issue. I don't have any more money to spend on this issue and so I am living with it."

Anonymous, CA (2013 Toyota Highlander Limited Unsure)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Radiator

"The radior leaked and had to be replace.d"

Anonymous, MI (2013 Toyota Highlander SE 3.5-L V6)
Water pump

"Dealer found it was leaking and so replaced it. It was under warranty"

Anonymous, MN (2013 Toyota Highlander Limited 3.5-L V6)

"At 55000 miles, the water pump started becoming noisy, and was replaced under the engine equipment warranty. i saved about $1,000"

William C., MD (2013 Toyota Highlander Limited 3.5-L V6)

"Needed water pump replaced"

Anonymous, PA (2013 Toyota Highlander SE 3.5-L V6)

"Heard noise from failing water pump, took Highlander to dealer. Pump replaced under warranty at no cost"

Stephen M., NJ (2013 Toyota Highlander Limited 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Entune/Display Audio system has intermittent hangs and restarts"

David L., CA (2013 Toyota Highlander Limited 3.5-L V6)

"System freezes and reboots. Toyota unable/ refuses to repair or replace"

Thomas A., CA (2013 Toyota Highlander Limited 3.5-L V6)

"the hard drive had to be replace by Toyota"

Rodney B., VA (2013 Toyota Highlander Limited 3.5-L V6)

"Entune was designed so poorly it is not functional. It won't connect to modern phones (iPhone or windows phone). I don't use it at all and am very disappointed"

Anonymous, WA (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Last week the car, after starting, stopped after going a short distance. Re-starting it happened again. After towing and diagnostic it was discovered it was the MAF sensor."

Anonymous, OH (2013 Toyota Highlander Unsure 3.5-L V6)

"We have replaced 3 batteries in the car and had repeated dead batteries and we have been told the key fob for push button start is draining the battery because it is stored too close to car and it is keeping the computer active and not allowing it to go to sleep thus drawing more current"

Anonymous, MB (2013 Toyota Highlander Limited 3.5-L V6)
Engine harness

"Entire engine electrical harness had to be replaced after finding severe corrosion on a battery cable. It happened once and was replaced to the tune of $5800."

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)
Hybrid/electric system and battery (excluding replacement)

"Car would fail to start in cold weather with message that said to get to dealer immediately. Had it towed to dealer. Dealer said it was frost in the throttle body.nothing was replaced. No problem in warm weather. Happened twice"

Leigh M., ON (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

CV joint

"About 8 months after we bought it I noticed a faint clicking noise and felt a steering wheel vibration when making a hard left turn. I took the car back to the dealership and, after a couple of inconclusive test drives, it finally showed the same sy"

Anonymous, BC (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Differential

"Rear Seal started leaking. $450 to install new seal and they didn't change the oil."

Anonymous, AB (2013 Toyota Highlander Limited 3.5-L V6)

"Rear differential seal leaked and then produced humming sounds at various speeds after repair. Dealer mechanic diagnosed need to re-build."

Anonymous, MN (2013 Toyota Highlander SE 3.5-L V6)
Driveshaft or axle

"Right rear wheel bearing went out and it took 3 days for the dealer to apparently obtain the part and repair it"

Robert M., CA (2013 Toyota Highlander Limited 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"A seal went out of the rear differential. The seal was 12 dollars the labor to replace the seal was 750 dollars."

Paul F., IA (2013 Toyota Highlander Limited 3.5-L V6)

"Rear end leak. The seal was 10.50, the labor was 750.00"

Paul F., IA (2013 Toyota Highlander Limited 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"approaching a stop or very slow speed, sometimes the engine stalls, or significant hesitation. Need to stomp on accelerator to get going, then it really takes off. Dealer couldn't resolve"

Anonymous, WA (2013 Toyota Highlander Limited 3.5-L V6)
Sensors (includes O2 or oxygen sensor)

"The check engine light came on and two other warning lights. It was running fine, but I took in the the Toyota dealer and had it repaired."

Anonymous, WI (2013 Toyota Highlander SE 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"at approx 2500 rpm driving 25-45 mph the rpm would "surge" for 1-2 seconds during gentle acceleration. Condition was videoed & sent to Toyota by dealer. Toyota replaced transmission"

Bruce K., CT (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Just before warranty expired, transmission went into neutral while I was entering a freeway. It would not go back into gear. I had it towed to nearest dealer and they replaced the transmission with a rebuilt unit"

Anonymous, CA (2013 Toyota Highlander Unsure 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"rings froze (a couple of months after the torque converter died)"

Anonymous, (2013 Toyota Highlander Base 2.7-L 4 Cyl)
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