The Toyota Highlander scores high for its refinement, quiet interior, ride comfort, power, fuel economy, and flexible and roomy second-row seat. It's one of our top-scoring three-row SUVs, but it is not without its drawbacks. The third-row seat is tight. And while the handling is secure, it's not very agile.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard from 2007. Forward collision warning and automatic emergency braking available from 2014, standard from 2017.
Road Test

The Toyota Highlander scores high for its refinement, quiet interior, ride comfort, power, fuel economy, and flexible and roomy second-row seat. It's one of our top-scoring three-row SUVs, but it is not without its drawbacks. The third-row seat is tight. And while the handling is secure, it's not very agile.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • 5-speed Automatic
  • CVT
Engines Available
  • 2.7-liter 4 (187 hp)
  • 3.5-liter V6 (270 hp)
  • 3.5-liter V6 hybrid (280 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The backup camera on the Limited 2013 Highlander shares the radio screen. At the vehicle startup -and the vehicle is put into reverse-(safety issue!) - some engineers apparently thought it was a good idea for a drop down "splash" display of the curr"

Barry C., AL (2013 Toyota Highlander Limited 3.5-L V6)

"No guidance lines or distance markers"

E W., FL (2013 Toyota Highlander Limited 3.5-L V6)

"if you have the lights on such as when it is raining in the daytime you can not see the screen"

Bernie L., IL (2013 Toyota Highlander Limited 3.5-L V6)

"DOES NOT CHANGE AUTOMATICLY"

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6 hybrid)
Display screen freezes up

"display screen was not USble and required replacement (warranted)"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"Entune/Display Audio system has intermittent hangs"

David L., CA (2013 Toyota Highlander Limited 3.5-L V6)

"replaced radio/gps twice so far"

Anonymous, UT (2013 Toyota Highlander SE 3.5-L V6)

"The system freezes and reboots. Toyota says there is nothing they can do about it"

Thomas A., CA (2013 Toyota Highlander Limited 3.5-L V6)

"Screen froze and it would not respond to the stearing wheel or hand touch. Turning the car off and removing the phone from the car and turning the phone off did not work. I am making an appointment to have it evaluated this week"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"Less than two years old and already having problems going back and forth between audio displays and regular displays, gets stuck on songs, etc"

Anonymous, OH (2013 Toyota Highlander Limited Unsure)

"Entire radio system was replaced due to faulty computer chip. The system would change channels or dial the Bluetooth synced phone on its own. Mainly occurred when temp was below 50 at start up of the vehicle"

Sarah D., TX (2013 Toyota Highlander Base 3.5-L V6)

"Touch screen did not work in cold weather. System had to have patches installed for a fee"

John Paul A., CO (2013 Toyota Highlander Limited 3.5-L V6)

"Touch screen doesn't respond. System won't turn on or if on won't turn off. Changes stations automatically and won't stop"

Duane M., AR (2013 Toyota Highlander Limited 3.5-L V6)
Display screen goes blank

"The small screen with information, temperature settings, etc. went blank. The Dealer replaced it on warranty, but mentioned it was a $2200.00 part. If it goes out again, I would expect a warranty coverage--if not it would be a huge cost item"

David R., WA (2013 Toyota Highlander Limited 3.5-L V6)

"Occasionally the screen would just go blank nothing on the screen was USble"

Anonymous, SC (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"It's just dead until it wants to come on or work"

Duane M., AR (2013 Toyota Highlander Limited 3.5-L V6)

"Sometimes the computer for the display screen reboots without any reason. Toyota has not been able to duplicate the issue when in the shop so it won't be covered under the warranty"

Andrew S., VA (2013 Toyota Highlander Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Would not sink"

Jeff B., UT (2013 Toyota Highlander SE 3.5-L V6)

"The entune functions poorly and does not seamless interact with enough of a range of mobile services. This is a definite weakness in the Toyota product suite (also seen in other owned Toyota Siena and Camry"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)
In-dash navigation system (GPS)

"computer failed and had to be replaced"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"It sometimes directs us in the wrong direction. We have been off course as much as 50 miles before discovering that we were going the wrong direction"

Robert G., KY (2013 Toyota Highlander Limited 3.5-L V6)

"It will not navigate to a precise location, nor follow the logical routing. It will get close but allow you to drive miles past the destination. It also routes you in the wrong direction then states, "make a U turn". Garmin infallible"

Anonymous, MS (2013 Toyota Highlander Limited 3.5-L V6)

"this thing is useless, it loses its mind and blanks out"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"Nav system had vehicle located at a location that differed from actual location"

Timothy S., PA (2013 Toyota Highlander Limited 3.5-L V6)

"Wrong directions and wrong street names dealer updated but still is trash"

Ralph M., NH (2013 Toyota Highlander SE 3.5-L V6)

"Freezes up or reboots in middle of navigation"

Anonymous, NJ (2013 Toyota Highlander Limited Unsure)

"Lost saved locations, will not switch to night view, poor instructions"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"replaced twice so fr"

Anonymous, UT (2013 Toyota Highlander SE 3.5-L V6)

"The navigation system totally went out in my Highlander and Toyota had to replace it. Thank goodness - when it happened - the vehicle was still covered in the bumper to bumper warranty. The JBL nav/radio cost in the thoUSnds"

Barry C., AL (2013 Toyota Highlander Limited 3.5-L V6)

"often times it is no where near where I am at"

Bernie L., IL (2013 Toyota Highlander Limited 3.5-L V6)

"Voice nav will not recognize my voice and system is not intuitive and does not provide adequate info. Nav system on my '08 Infiniti is infinitely better"

E W., FL (2013 Toyota Highlander Limited 3.5-L V6)

"Nab system unable to calculate time to destination correctly. Was told this was normal?"

Anonymous, SK (2013 Toyota Highlander Limited 3.5-L V6)

"gets lost"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"Updates of maps cost over $400 and has to be done by Toyota dealer"

Michael G., CO (2013 Toyota Highlander Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Instruction manual features are different than those in the car. Setting up is a case of trying different steps and maybe stumbling into the right procedure. All I want is the hands free feature and it's an on-again off-again experience. Very disappo"

Andrew R., NH (2013 Toyota Highlander Limited 3.5-L V6)

"Bluetooth system does not always go on. To rest you need to shut off car"

Anonymous, MA (2013 Toyota Highlander Limited 3.5-L V6)

"Each time I restart the engine, I have to readjust the sound level volume"

Michael G., CO (2013 Toyota Highlander Limited 3.5-L V6)

"keeps dropping my phone- says"move closer to car" I am IN the car. Searches for phone can not find, searches for car can not find Phone will work and then for no reason no phone"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)
Radio

"very poor sound and then it just quit"

Mike L., CO (2013 Toyota Highlander SE 3.5-L V6)

"Radio volume changes (up & down) on its own"

Forrest B., MI (2013 Toyota Highlander SE 3.5-L V6)
Rear entertainment system (e.g., DVD player, rear screen)

"DVD system quit operating at 15,000 miles"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leaked into the front area from the climate system do a clog in the system that caused a water backup. We are told it was due to a spiderweb clogging the system. We've had it happen more than once"

Harry W., NY (2013 Toyota Highlander Limited 3.5-L V6)

"piece of exterior trim was missing causing rain water to enter rear compartment. Dealer repaired the problem"

Anonymous, NB (2013 Toyota Highlander Limited 3.5-L V6)

"drivers side window streaks when the window is raised and lowered (anytime there's moisture (rain, dew) on the glass)"

Anonymous, WI (2013 Toyota Highlander SE 3.5-L V6)

"Wiring grommet seal missing between engine compartment and passenger compartment"

David P., NC (2013 Toyota Highlander Limited 3.5-L V6)

"The windshield rattles because the seal needs to be repaired"

Wendy T., SK (2013 Toyota Highlander SE 3.5-L V6)
Squeaks or rattles

"squeak coming from dash when going over bumps; appears to relate to the radio - GPS console module"

Anonymous, GA (2013 Toyota Highlander Limited 3.5-L V6)

"The more you drive the louder they become"

Anonymous, OH (2013 Toyota Highlander SE 3.5-L V6)

"Windshield creeks and then the dash makes a noise"

Anonymous, ND (2013 Toyota Highlander Limited 3.5-L V6 hybrid)

"There were some rattling issues that they eventually resolved. Not sure what the source of the sounds were"

Anonymous, MA (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"In colder weather, dashboard section containing center air vents and information readout seems to emit squeeks as if it isn't securely fastened into the dasboard"

Anonymous, NE (2013 Toyota Highlander Limited 3.5-L V6)

"Something in the rear seat area by the third seat rattles. The seat is kept down"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)

"Interior Fan Blower Motor"

Anonymous, NE (2013 Toyota Highlander SE 3.5-L V6)

"The right sun visor rattles when in a closed ( folded up position ). In order to stop the rattling I need to flod it down about 2.5 inches"

Anonymous, LA (2013 Toyota Highlander SE 3.5-L V6)

"Very noisy mainy squeeks"

Anonymous, AB (2013 Toyota Highlander Base 3.5-L V6)

"squeak in front dash"

Anonymous, AB (2013 Toyota Highlander SE 3.5-L V6)

"Rattle in dash that could not be resolved"

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"There's a metal piece under the moon roof that I've reported twice. It has not been fixed. I'm not sure what it does, but feels like it has springs to provide tension. However the springs don't seem to be tight enough as the piece bounces/rattles"

Pat C., GA (2013 Toyota Highlander Limited 3.5-L V6)

"Rear strut rattling and is to be replaced under warranty"

Anonymous, SK (2013 Toyota Highlander Limited 3.5-L V6)

"There was a rattle inside the dash. I believe it was a known Toyota problem. When I discussed it with the service writer, he know immediately what it was, had to order a part. A couple days later, I returned to the dealer and the problem was fixed"

John C., CA (2013 Toyota Highlander SE 3.5-L V6)

"Right rear has an annoying rattle on rough roads at low speeds"

Anonymous, OR (2013 Toyota Highlander Limited 3.5-L V6)

"Persistent high pitched rattle in info system area"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

"It seems I have a squeak coming out of the dash somewhere. It doesn't happen in the winter only when the weather warms"

Doug B., AB (2013 Toyota Highlander Limited 3.5-L V6)

"Occasional loud rattle coming from dashboard"

Anonymous, TX (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Seems to come from the front passengers door handle. Occurs at high speed, worse when windy. I've had the door panel off four times looking for it and have siliconed anything inside that would rattle. I've narrowed it down too the part of the door handle that pulls back. I've put in a spacer that seems to help. Now I have to figure a way to attach it permanently"

Anonymous, UT (2013 Toyota Highlander SE 3.5-L V6)

"Noise from the dashboard, cannot locate"

Anonymous, WA (2013 Toyota Highlander Base 3.5-L V6)

"The seats squeak while driving even on normal roads. I had a 2006 Highlander and never had ANY squeaks"

Anonymous, OH (2013 Toyota Highlander Limited 3.5-L V6)

"When in the drivers seat there is a rattle/noise that cannot be found by Toyota. It sounds like it could be a seal or something with the driver side door"

Anonymous, CA (2013 Toyota Highlander Limited 3.5-L V6)

"dash squeaks incessantly"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"The squeak is in the dashboard area and it is intermittent. Just started this past winter. The dealer indicated it could take several hours to dismantle the dashboard and find the source of the squeak"

Anonymous, NB (2013 Toyota Highlander Limited 3.5-L V6)

"Excessive wind noise on the highway"

Pierre D., GA (2013 Toyota Highlander SE 3.5-L V6)

"Entirely to much cabin road noise"

Anonymous, LA (2013 Toyota Highlander SE 3.5-L V6)

"Very Noisy for a new vehicle"

Anonymous, AB (2013 Toyota Highlander Base 3.5-L V6)

"When second row windows are cracked open there is an ear piercing pressure that is terrible. The window has to be closed!"

Michael Y., OH (2013 Toyota Highlander SE 3.5-L V6)

"Noisiest car I've owned, but dealer states this is a known problem due to side mirror design"

Anonymous, FL (2013 Toyota Highlander SE 3.5-L V6)

"General wind/road noise that I didn't expect"

Anonymous, TX (2013 Toyota Highlander Limited 3.5-L V6)

"There is excessive wind noise coming from the drivers side window that is not present on the passengers side. Toyota has been unable to find the problem. The problem has occurred since the original purchase date and we have brought it in at least 5 t"

Jeremiah P., CA (2013 Toyota Highlander Limited 3.5-L V6)

"Depending on which way the wind is blowing, it can get so loud in the cabin that understanding conversation on the radio or with a passenger reaches an uncomfortable level"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

"Driver side door not shutting properly"

Anonymous, MN (2013 Toyota Highlander Unsure 3.5-L V6)

"Annoying wind noise at highway speed coming from front passenger window"

Anonymous, TX (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"Since we purchased the car, we have had wind noise. The dealership provided little help in correcting problem"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

"Weather stripping is out of alignment, causing wind noise at higher speeds, especially at both front doors. Dealer can't resolve, says weather strip is adequate"

Stephen Y., MN (2013 Toyota Highlander Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"TRIM ON THE ROOF HAS COME OFF TWICE"

Anonymous, MO (2013 Toyota Highlander Base 3.5-L V6)

"Part of the roof rack blew off"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

"Roof trim came off while on the highway. I was able to reinstall it myself. It was just pressure fitted"

Anonymous, IL (2013 Toyota Highlander SE 3.5-L V6)

"The underside rear trim came loose as a result of poorly dealer installed trailer hitch"

Herb B., GA (2013 Toyota Highlander Unsure 3.5-L V6)

"Sub-surface roof trim where rack could go tore off in heavy winds"

Anonymous, WA (2013 Toyota Highlander Base 3.5-L V6)

"Two pieces have come off. One roof cover for rack and rubber molding also on roof rack"

William S., NJ (2013 Toyota Highlander Limited 3.5-L V6)

"The plastic trim started showing serious corrosion after only three months"

Anonymous, CO (2013 Toyota Highlander SE 3.5-L V6)

"pearl paint turning yellow on trim around front and rear vinyl trim"

Anonymous, AL (2013 Toyota Highlander Limited 3.5-L V6)

"Clearcoat pealing off on from hood"

Joseph H., WV (2013 Toyota Highlander Limited 3.5-L V6)

"paint does not appear to have a clear coat, brushing snow off the vehicle leaves a long streak. if a car door touches the vehicle it takes the paint off, Garage says paint is not covered. Will need to be painted in another year or two or rust will o"

Margaret F., ME (2013 Toyota Highlander Limited 3.5-L V6)

"Clearcoat scratches too easily"

Anonymous, CT (2013 Toyota Highlander SE 3.5-L V6)

"The paint started chipping very early on. Including rust where the paint had chipped in an area that wouldn't have been chipped because of ordinary use"

Mark D., MA (2013 Toyota Highlander SE 3.5-L V6)

"finish coat of paint chipping to black primer above rear bumper"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"Areas of chipped paint, primarily around doors"

Anonymous, PA (2013 Toyota Highlander Limited 3.5-L V6)

"Chrome trim, especially on tailgate, is discolored"

Anonymous, CO (2013 Toyota Highlander Limited 3.5-L V6)
Rust

"A number of small rust spots have appeared"

Randall F., WI (2013 Toyota Highlander Limited 3.5-L V6)

"The car is less than a year and a half and already we have a major rust spot on the hatch door of the back of the car"

Mary F., IL (2013 Toyota Highlander SE 3.5-L V6)

"Rust spot at bottom of tailgate edge. Issue is common with applications of coatings (paint) at sharp transitions such as door panel edges"

Anonymous, AB (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"The plastic silver trim started showing corrosion ( fake chrome , not metal ) in just three months . Three trips to the dealership and they would not even look at the car"

Anonymous, CO (2013 Toyota Highlander SE 3.5-L V6)

"Small rust spot on hatch; Toyota has promised to fix"

Anonymous, ON (2013 Toyota Highlander Base 3.5-L V6)

"see previous"

Anonymous, MN (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"The back lift gate is covered in pin prick rust spots. The body shop told us that the rust was coming from the inside out"

Anonymous, ON (2013 Toyota Highlander Limited 3.5-L V6)

"The car started to rust in and around the Toyota emblem in the middle of the rear door. Also started to rust at bottom edge of that door"

Wendy T., SK (2013 Toyota Highlander SE 3.5-L V6)

"The molding around the back windows on both sides are becoming corroded. No issues with the trim around the other windows so I'm not sure if Toyota just used a lower grade trim in the back or what"

Andrew S., VA (2013 Toyota Highlander Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Loose piece in the door mechanism"

Randall F., WI (2013 Toyota Highlander Limited 3.5-L V6)

"Lift-back door: The attachment to the door of the power closing mechanism keeps detatching/unscrewing itself, even when I never use the power opener/closer. It can't be reattached without special tools and the dealer always wants to charge me for what appears to be a parts/design defect, not a usage error on my part. Stupid"

Anonymous, WA (2013 Toyota Highlander Limited 3.5-L V6)
Glass defects

"Had to replace 3 windshields for cracks,possible problem windshield heater"

Pierre D., GA (2013 Toyota Highlander SE 3.5-L V6)
Mirrors

"The sun glasses holder fell open one day and wouldn't close. I didn't use it so it had to be poor workmanship. The cost to repair was $1,200 so I super glued it closed"

Anonymous, TN (2013 Toyota Highlander Limited 3.5-L V6)

"Right side mirror no longer responds to switch from inside"

Bruce H., CA (2013 Toyota Highlander SE 3.5-L V6)

"The sunroof leaked when the car nose was parked downhill and angled to the right"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)

"Clicking noise when closing"

William S., NJ (2013 Toyota Highlander Limited 3.5-L V6)
Tailgate, hatch or trunk

"Motorized tailgate failure caused material failure of both support struts and caused tailgate to freefall"

Anonymous, VA (2013 Toyota Highlander Limited 3.5-L V6)

"Tailgate activator arm came loose and could not be reattached. The dealer ended up replacing the entire tailgate"

Anonymous, CA (2013 Toyota Highlander SE 3.5-L V6)

"RUSTING at the tailgate latch. It has been replaced"

Anonymous, MN (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Windows

"The drivers side window has come off the track twice in a year. In order to repair it the inside of the door must be taken off. To my thinking that is a defect in the power windows"

Anonymous, WI (2013 Toyota Highlander Limited 3.5-L V6)

"driver's side front window came off its track. fixed under warrantee"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)

"The driver's window fell and wouldn't close due to a screw falling out. It cost a lot to repair - don't remember exactly. There were several similar problems - poor workmanship and I will not buy another Toyota"

Anonymous, TN (2013 Toyota Highlander Limited 3.5-L V6)

"Drivers Side Window broke. 800 dollar issue"

Anonymous, TN (2013 Toyota Highlander Limited 3.5-L V6)

"A malfunction in the driver's window mechanism caused the window to close completely with a jamming sound which sounded like it could damage the window itself"

Ron M., AZ (2013 Toyota Highlander Limited 3.5-L V6)
Seat controls - movement

"Driver's seat height adjustment lowers on its own"

Anonymous, MN (2013 Toyota Highlander Base 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Have had to have the car alignment adjusted three times in the two years I've owned it. No external causes for moving out of alignment"

Anonymous, MD (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"Rear alignment was out since new and wore tires badly. Had to purchase a repair kt to correct alignment. Could not be adjusted manually"

Wayne T., KS (2013 Toyota Highlander SE 3.5-L V6)
Shocks or struts

"Left front strut leaked and had to be replaced under warranty"

Theo C., NY (2013 Toyota Highlander Limited 3.5-L V6)

"Rear right strut was leaking fluid and more than allowed. Toyota replaced under warranty at no cost"

Anonymous, PA (2013 Toyota Highlander Base 3.5-L V6)

"Drivers side rear strut leaked. Expenice repair considering it was only 37 months old and less than 35000 miles"

Anonymous, NY (2013 Toyota Highlander SE 3.5-L V6)
Steering linkage (includes rack and pinion)

"Had to replace steering intermediate shaft. Covered under warranty"

Keith C., FL (2013 Toyota Highlander Base 3.5-L V6)

"Clucking when making turns"

Melissa K., CO (2013 Toyota Highlander Limited 3.5-L V6)

"Steering column had to be replaced due to bad ball joint in column"

Wayne T., KS (2013 Toyota Highlander SE 3.5-L V6)
Tie rods

"Dealership said it was a common problem with the Highlander and fixed it under warranty"

Steven G., CA (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Wheel bearings

"Had to be replaced last week. Luckily a warranty item, otherwise would have cost us $450. Was making a whirring sound that got worse as speed increased"

Anonymous, IA (2013 Toyota Highlander Limited 3.5-L V6)

"Right rear wheel bearing had to be replaced"

Anonymous, VA (2013 Toyota Highlander SE 3.5-L V6)
Power steering leaks

"At approx. 36000 mi. I was informed by the dealer that a leak had been found during an oil change. Very expensive repair. I told the dealer that they sold me a certified vehicle and that this should never occurred after driving only 7000 mi. The dealer covered all cost, including wheel alignment"

Anonymous, OH (2013 Toyota Highlander Hybrid Limited 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"bump sensitivity was set too sensitive. slamming the hatchback set off the alarm"

Dennis B., NC (2013 Toyota Highlander Base 3.5-L V6)
Headlights

"headlights not always turning off automatically"

Steven G., MA (2013 Toyota Highlander Limited 3.5-L V6)
Keyless entry

"Sometimes the keyless remote worked, sometimes it didn't. The problem was not in the keyless remote, but, a mechanism in the door. It was fixed under warranty"

Steve M., OH (2013 Toyota Highlander Base 3.5-L V6)

"The keyless entry fails to actually lock all the doors"

Christopher L., OH (2013 Toyota Highlander Limited 3.5-L V6)

"3 of 4 of the electric door lock actuators have failed, requiring replacement. Repairs were DIY, by replacing just the small motor inside the actuator, rather than replacing the entire actuator. Seems to be a very common Toyota issue"

Franklin B., KY (2013 Toyota Highlander SE 3.5-L V6)

"Keyfob battery required replacement"

Anonymous, WY (2013 Toyota Highlander Limited 3.5-L V6)

"The automatic door lock mechanism on the driver side no longer works. I have to manually lock and unlock the door. My understanding from the dealer is that they have seen this problem with Toyota Highlanders before, so it's not uncommon. The cost to fix is over $400, but the dealer recommended calling Toyota, and that Toyota will sometimes pay for part of the cost. (I have not had a chance to call them yet) Given the cost vs. minor inconvenience, I am unlikely to pay for the repair myself"

Anonymous, NY (2013 Toyota Highlander SE 3.5-L V6)
Tire pressure monitor

"Had a low tire filled to proper air pressure and light would still not go out. Took it to dealer to reset"

Anonymous, SK (2013 Toyota Highlander Limited 3.5-L V6)

"always on does not function correctly"

Anonymous, MD (2013 Toyota Highlander SE 3.5-L V6)

"The tire gauge light stays on"

Anonymous, FL (2013 Toyota Highlander Unsure 3.5-L V6)
Exterior lights (other than headlights)

"taillight replaced"

Anonymous, NY (2013 Toyota Highlander Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Last summer and this spring - had to pay for a caliper service due to sticking. I have owned 10 Hondas and a Subaru before and never had this problem"

Anonymous, VT (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"Front calipers warped causing pulsating effect"

Robert M., CA (2013 Toyota Highlander Limited 3.5-L V6)

"Brake line on the front right wheel broke leaked"

Anonymous, OK (2013 Toyota Highlander SE 2.7-L 4 Cyl)

"Replaced pads and discs at 88000. I consider this part of normal maintenance"

John E., MN (2013 Toyota Highlander Base 3.5-L V6)
Parking brake

"Parking Brake does not hold vehicle securely even though serviced under warranty two times"

Harry H., CA (2013 Toyota Highlander Unsure 3.5-L V6)

"Not holding properly"

Frank W., SC (2013 Toyota Highlander Base 2.7-L 4 Cyl)

"They just needed to be turned again. First brake job after 90,000 miles"

Michael S., SC (2013 Toyota Highlander Limited 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Entune/Display Audio system has intermittent hangs and restarts"

David L., CA (2013 Toyota Highlander Limited 3.5-L V6)

"System freezes and reboots. Toyota unable/ refuses to repair or replace"

Thomas A., CA (2013 Toyota Highlander Limited 3.5-L V6)

"the hard drive had to be replace by Toyota"

Rodney B., VA (2013 Toyota Highlander Limited 3.5-L V6)

"Entune was designed so poorly it is not functional. It won't connect to modern phones (iPhone or windows phone). I don't use it at all and am very disappointed"

Anonymous, WA (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

"Cabin filter failed"

Carol S., CO (2013 Toyota Highlander Hybrid 3.5-L V6 hybrid)
A/C compressor

"Takes some time to cool the car"

Anonymous, FL (2013 Toyota Highlander Limited 3.5-L V6)
Refrigerant leaks

"rear Freon supply lines corroded and leaked at 60k. toyota and dealer paid 65 %. very fair. US cost to replace 1500 canada 850 cdn"

Jim R., ON (2013 Toyota Highlander Limited 3.5-L V6)

"Refrigerant hose on the air conditioner compressor leaked most of my refrigerant from the system. Replacement hose not covered under warranty. Hose cost $700"

Anonymous, NB (2013 Toyota Highlander SE 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"At 55000 miles, the water pump started becoming noisy, and was replaced under the engine equipment warranty. i saved about $1,000"

William C., MD (2013 Toyota Highlander Limited 3.5-L V6)

"Needed water pump replaced"

Anonymous, PA (2013 Toyota Highlander SE 3.5-L V6)

"Heard noise from failing water pump, took Highlander to dealer. Pump replaced under warranty at no cost"

Stephen M., NJ (2013 Toyota Highlander Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Right rear wheel bearing went out and it took 3 days for the dealer to apparently obtain the part and repair it"

Robert M., CA (2013 Toyota Highlander Limited 3.5-L V6)
CV joint

"About 8 months after we bought it I noticed a faint clicking noise and felt a steering wheel vibration when making a hard left turn. I took the car back to the dealership and, after a couple of inconclusive test drives, it finally showed the same sy"

Anonymous, BC (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric system and battery (excluding replacement)

"Car would fail to start in cold weather with message that said to get to dealer immediately. Had it towed to dealer. Dealer said it was frost in the throttle body.nothing was replaced. No problem in warm weather. Happened twice"

Leigh M., ON (2013 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Battery (not hybrid or electric)

"We have replaced 3 batteries in the car and had repeated dead batteries and we have been told the key fob for push button start is draining the battery because it is stored too close to car and it is keeping the computer active and not allowing it to go to sleep thus drawing more current"

Anonymous, MB (2013 Toyota Highlander Limited 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Engine hesitates between 10 and 15 mph has been looked at every service dealer cannot fix"

Ralph M., NH (2013 Toyota Highlander SE 3.5-L V6)
Oil leaks

"Toyota Service center did not put in the plug correctly"

Anonymous, AZ (2013 Toyota Highlander Limited 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"approaching a stop or very slow speed, sometimes the engine stalls, or significant hesitation. Need to stomp on accelerator to get going, then it really takes off. Dealer couldn't resolve"

Anonymous, WA (2013 Toyota Highlander Limited 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"at approx 2500 rpm driving 25-45 mph the rpm would "surge" for 1-2 seconds during gentle acceleration. Condition was videoed & sent to Toyota by dealer. Toyota replaced transmission"

Bruce K., CT (2013 Toyota Highlander Base 2.7-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"Rear end leak. The seal was 10.50, the labor was 750.00"

Paul F., IA (2013 Toyota Highlander Limited 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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