Toyota Prius V Change Vehicle

"CD Player wouldn't eject CD's. the dealer replaced the unit at no charge,"

"A CD got jammed in the player, requiring replacement of the entire unit"

"i've had CDs get stuck and won't eject... then suddenly they eject... glitchy"

"Sometimes freezes up and have to reboot system, sometimes have to reboot car,"

"The screen has stopped functioning. An internet search suggests this is common in this model year and can be repaired with a part costing around $100. There was a description of how to do it but one would need some familiarity with such systems."

"I have had this problem when listening to the radio, listening to books through the ipod add, using the navigation system. Sometimes the screen is redisplayed after 'rebooting', but sometimes it has not come back until car was shut off and restarted"

"Screen does not remember the settings. Single selector makes it extremely difficult to drive and control the temperature or the music choices"

"Podcasts stop working and in some cases it is necessary to pull over, cut off the car and power it back on to resolve. Also, sometimes plays podcasts that have been marked as played"

"Sometimes the paired device interface freezes up or just stops working. I don't know how to reset it - it just starts working again after a while"

"Bad interface, frequently freezes up, sometimes doesn't work at all, for podcasts mixes up the episodes and can't remember the ones I've already listened to."

"The unit began blacking out and contrast on the screen change drastically. Springwood stop working completely turn off on its own. Whole unit was replaced at the dealership at our cost."

"The maps for the navigation system are auto-updated by Toyota via a proprietary wireless system that is also used for tracking the vehicle (used for traffic stats, etc). Unfortunately, Toyota is not keeping the maps accurate at all. The maps continue to get less and less useful as time goes on (roads change). The navigation system can only use a mailing address for navigation and bookmarking. This makes it literally impossible to bookmark a location that isn't also a mailing address. It als"

"I would never purchase a Toyota with in-dash navigation again. It is grossly over complicated to set up and use. The interface is marginally better than my ten year old Garmin GPS and much less convenient to us. The cost of upgrading the maps is, simply put, an insult"

"Very expensive system with terrible features and it costs a fortune ($200) to update the maps. There is no pinch to zoom, when it displays route options it is difficult to see how they differ, it chooses poor routes. It is less effective than Wayz (which is free on a phone) and it costs more to update the maps than a brand new Garmin would cost with lifetime map updates. A total ripoff"

"Failure"

"The GPS system is terrible. It often cannot find addresses that other systems find without problems, it's voice recognition software is very unreliable and, because of these and other problems, we rarely use it any more"

"Urban area show up as purple. And this makes it difficult to see streets and street names. At night the screen turns a deep purple. And impossible to read anything"

"user UN friendly, difficult to see both day and night, does not dim automatically at night, difficult to input some addresses"

"Difficult to work with, not at all intuitive, has gotten my wife lost more than once, no direction of travel information. One time totally dumped all information, had to be reprogrammed at dealer. We travel with a Garmin and don't trust in-dash nav"

"GPS pointed to the wrong location"

"Seems To no longer be accurate. Has left me stranded claiming I was at my destination when I was in the middle of nowhere"

"Difficult to find addresses at times. Finds wrong address on occasion"

"the USB port wasn't installed correctly which was replaced by the dealer at no charge. Navigation system has let me down by not sending me to the correct location so now I rely on the Bluetooth sync with my iPhone and Google maps"

"GPS stopped working, but Toyota repaired the problem at their expense. Was most pleased with the outcome."

"The in-dash navigation system has been a confusing, overly complicated mess since I bought the car. Virtually unusable due to complexity and total lack of intuitive features. Map upgrades cost several hundred dollars. I’ve been using Google Maps on my iPhone instead for several years."

"The intune system is unintuitive and has never worked with my phone. You must put in the zip code before entering an address. Updates are so late, our neighborhood is 10 years old, but we are still shown as driving in the grass when we are near the house,"

"Phone pairing is limited to 1000 contacts which it arbitrary chooses. You cannot manually add, delete, or edit numbers or contact info"

"The phone will only take the first 1000 names from the phone address book, if you have more than 1000 you are screwed. You can't add or delete or change individual entry. It makes the phone dialing useless"

"The phone pairing is very unreliable and it does not update. For example, when I make changes in my contacts on my phone, those changes are not recognized by the phone. Also, periodically, I have to pair the phone again for no apparent reason"

"System quit working completely and had to be reprogrammed at the dealer. Poor outgoing sound quality. Seldom use it"

"Sometimes the Bluetooth does not pair with my phone"

"new smartphone will not pair with car bluetooth"

"Phone works hands free for awhile, then intermittently, now not at all."

"My Samsung G930v phone running Toyota’s Entune software app keeps rejecting the WiFi/Bluetooth pairing. Dealer is unable to remedy."

"Difficult to pair phone and hold it, then would not work most of time."

"The Entune app stinks and hasn't been updated for my car in years. The bluetooth will sometimes work, then stop working - dealer hasn't been able to fix."

"POOR RECEPTION AND POOR SOUND QUALITY"

"The rear speakers in these vehicles barely work"

"Several recalls due to programs controlling the hybrid drive system. Aggravating and very time consuming updates by dealers only. However, my real issue is, and always has been with the crap software Toyota calls Entune. This all-encompassing program has never been fixed, and the local dealers will not even respond to the well known software problems with the navigation, entertainment and media access."

"Chip had to be replaced because of lack of power when passing or entering freeway"

"the software updates were on a recall notice."

"I received a recall notice for a software problem that could cause the car to suddenly lose power. A Toyota dealer fixed it."

"To expensive to update the Navigation system. GPS in particular."

"Voice control is SIGNIFICANTLY less versitile than I would have expected given how much I paid for the system. You can't just recite an address, for example, to enter it into the GPS"

"The calipers were not moving properly and partially frozed. This caused the breaks to wear funny. I had all calipers lubricated."

"Had failure of the master cylinder and brake booster pump July 16, 2019 with 100,512 miles on car. Originally quoted $3600 repair by dealership on 7/17/19. After researching issue myself found related recall and/or Dealer Customer Support Program bulletins for Prius vehicles with this exact problem. Contacted Toyota Customer Service directly on 7/17/19 with complaint. Was told our VIN not included with recall (even though Prius V was identified in some of the service bulletins). Went back-and-forth negotiating with Toyota Customer Service, including elevating issue to supervisory level until 7/24/19. Toyota finally offered to pay $2400 (cost of the part) towards repair. We paid $580 labor cost for the service."

"Using brakes made a strange sound in the dash. After a few weeks, the automatic system shut t.he car Down."

"replaced brake pads at 90,000 miles"

"routine wear + calipers that cost about $1000 to resolve."

"Had about 60000 miles on the brakes. Had to replace rotors and pads but not calipers,. Because of the requirements of the hybrid system the dealer had to do the job whicn cost over $1000"

"Rear brake pads & rotors wore down after 91,000 miles. Did not cause a problem while driving. Dealer replaced."

"The brakes when checked showed shoe ware which needed replaceing"

"I had to have the brakes replaced at 40,000 miles, which seemed quite premature to me. I live in a rural area and must drive winding, mountain roads to travel to closest metro area. The dealer said that was the reason"

"Again what i feel is high rate of wear. Unfortunately you cannot turn off the traction control leading to several antics when winter driving. these things wear out too soon compared to a previous (non traction control Camry 18 years and 760000 km)"

"Not sure how to describe it. The brakes were sticking/catching when stopping the car while in reverse. Evidently, there had been a tech bulletin on this problem and the dealer fixed it"

"Required new rear pads and resurfacing of rotors due to sticking calipers"

"The rear brake pads and rotors needed replacement after a mere 18,000 miles!"

"the rear brakes were replaced and the rotors turned down by the dealer at about 30,000 miles. The rear breaks were warn and replaced again, with new rotors, after 10,000 more miles. This seamed excessive wear after 10,000 miles. Maybe the turned rotors were bad?"

"Not durable enough for mountainous terrain"

"The Toyota dealer turned down the rotors of the front brakes. They only lasted about 18,000 miles and I needed a new rotor and break pads."

"Rear brake wear atypically exceeded front wear. Calipers sticking."

"Sometimes when driving and then braking the car will do something funky - almost like a skipping of the brakeing."

"The brake pump actuator started leaking and had to be replaced. This same part was recalled in most other models except for the Prius v. It cost about $1800 part and labor at a dealership, but Toyota agreed to pay for the parts, so I paid about $600 labor."

"Rear Brakes wore out and needed replacing at about 145000 the fronts still factory and ok."

"needed new brakes and rotors ground down"

"2nd complete set of rotors since purchasing used with 24k miles"

"The brakes were rubbing on the pads and kind of locked up"

"Shortly after taking delivery, I noticed that breaks squeeked and sometimes grabbed. I brought this to the attention of the dealership and they replaced the calipers, rotors and break pads. This corrected the squeek, but the grabbing, often when th"

"The brakes squeak when cold"

"rear brakes making noise backing up"

"Both large and small headlights burned out"

"Headlight leveling system failure"

"Headlights were misdirected. It took several trips to two dealers to get a person convinced there could be a problem, but one was discovered and repaired"

"The design of the headlight structure is such that it does not illuminate the road far enough ahead low beams. I made things a little better by installing high illumination tungsten bulbs"

"The passenger side head light went out but the mechanic was able to fix it by reconnecting something inside. I was very quick and simple."

"I didn't know that turning off the engine would NOT automatically turn off all lights (as always happened with my dear old Camry). Therefore I drained the battery three times before I learned to turn off all lights manually when I left the car"

"The buttons on the console are not lit. The temperature controls are very near the Park button; I once hit Park when I was trying to adjust the temperature. More often, I have to pull over and turn on the dome light to fix the climate control"

"Driver door window motor failed, as did the keyless entry"

"The front door electronic door locks have both failed over the last year. Each cost over $600 to repair. That's a fortune just to be able to lock the doors."

"Electric Door locks Stopped working"

"This idiot light comes on whenever the tires are below 40F. If it would shut off when the tires got warm, it might be useful. But it stays on no matter how far I drive in the morning. So now I just ignore it; a very bad habit, I fear"

"USB port in central console (not the one on the lower portion of the dash, under the console) quit working reliably. Dealership was able to repair, but it took the car out of service for two days."

"Headlight leveling system warning light continues to stay on"

"warning light for braking system cam on"