Product Reviews

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Many people simply need a car to get efficiently and reliably from A to B, with little cost or fuss. For that, it's hard to beat the Toyota Prius, as it meets the basic transportation needs of just about everyone. At 44 mpg overall in our tests, only electric cars were more fuel efficient. Despite the apparent complication of the hybrid system, all of the Prius' technology is well-proven.
Alerts
There are 6 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph (sec.) 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
NA
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side and head protection air bags standard from 2007. ESC standard from 2010. Forward collision warning and automatic emergency braking available from 2010, standard from 2017.
Road Test

Many people simply need a car to get efficiently and reliably from A to B, with little cost or fuss. For that, it's hard to beat the Toyota Prius, as it meets the basic transportation needs of just about everyone. At 44 mpg overall in our tests, only electric cars were more fuel efficient. Despite the apparent complication of the hybrid system, all of the Prius' technology is well-proven. The Toyota Prius has one of the lowest costs of ownership.

The hatchback body is aerodynamic and spacious for both people and cargo. Rear-seat space is on par with many midsized sedans, with plenty of cargo capacity to boot. Folding down the rear seats makes even more room.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door hatchback
Transmissions Available
  • CVT
Engines Available
  • 1.8-liter 4 hybrid (134 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

“It was the fuse...it was expensive for a tiny thing. Dont know why it went bad”

Anonymous, IL (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Probably my fault for having a defective (shorted) USB port plugged into the 12V socket. Fixed by the dealer twice”

Anonymous, KY (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Headlight failure on both front headlights. Significant cost to replace and fix”

Anonymous, VA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Both headlight failed 4 month apart. Replacement (labor) was expensive. Apparently had remove other components first”

Karl L., NY (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“They burn out too frequently”

Anonymous, OR (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Have replaced driver's side bulb 3 times in the last 15 months...unusually short life span...although it could have been the lights themselves”

Jan W., MI (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Left and right headlight bulbs failed after 5yrs of use. Replacement bulbs failed roughly 3 months after installation Google search found T-SB-0204-12 October 17, 2012 Headlamp Durability Enhancement that Toyota only did under warranty if the headlights failed early enough. Should be a recall as it is dangerous if both headlights fail at the same time”

Anonymous, MA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Constantly burn out 5 times in one year”

Anonymous, MT (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“replaced head and fog lights on both sides numerous times in the last 12 months”

P P., NJ (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“weak, poor alignment dealer claimed no problem,but would be glad to fix it for$400 each side”

Robert H., MI (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Headlight bulbs and turn signal bulbs continue to burn out”

Patrick I., NC (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“I have had to replace the bulbs three times a year. It could be because we live on gravel roads, but none of the other cars or trucks have ever had a bulb replaced and one if them is a 2006 model”

Anonymous, TX (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“The bulb burned out. I changed the bulb myself”

Glenn S., WA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“One headlight went out, had it replaced under warranty, the next month the second went out and it also was covered under warranty. No other issues”

Patrick A., WA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Headlights failed. Fortunately, it was daytime. The dealer charged $130 to replace them. Why would they both "burn out" at precisely the same moment???”

Anonymous, CA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“The headlights had to be replaced and were much more expensive than any headlights I had ever purchased. When we purchased the care we were told that the headlights would turn themselves off. Using this feature caused the headlights to last a short”

Anonymous, CT (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Replaced three halogen low beams in the past year. Tried to use carefully rubber gloves to avoid oil transfer problems, but fault could be in my handling”

Lenore L., TX (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“I have replaced the bulbs twice on both sides. They appear to go out easily. AND, one of the lights will not stay in place now that it's been replaced and is a constant bother. The other lamps, fog lights or blinkers, also go out constantly”

Anonymous, TX (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Have been able to replace the one on the left myself. That on the right is really difficult and was done badly (pointed at the ground until it burned out) the first time by the dealer and then done right the second time. I always leave the lights o”

Anonymous, KY (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“The groove in which the highlight is placed is not holding the headlight straight on the passenger side”

Anonymous, FL (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“I have had to replace both headlights twice in 4 years. My daughter has a 2010 Prius and she has had to replace hers 3 times. I think that something is defective in thes lights. they are $250 a piece. I never replaced a GM headlight”

Anonymous, IN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“only last about 6 months”

Thomas M., CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“withing 2 or 3 years the headlight bulbs needed to be replaced, seemed too soon based on experience with other vehicles I've owned”

Anonymous, IL (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Headlights stopped working one day. Repair was covered and repaired under recall”

Patrick I., NC (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“the car has numerous light bulbs that have failed at various times and are difficult to change, not to mention the expense, king of annoying”

Anonymous, IL (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“They heated seat switch stopped working”

Peter S., OR (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Dashboard lights dim to unreadable when headlights are on during the day (such as when it is raining)”

Carl W., VA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Twice interior lights stayed on after locking car and thus battery ran down”

Anonymous, MA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Over head lights in front did not go off one night and the battery completely drained out. Car would not start until used jumper cables to get power from another car. This was very, very difficult to do because we had to get help from neighbors”

Anonymous, OH (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Keyless entry

“Because the battery failed, I could not use the keyless entry, I could not get into the "trunk" to unload my belongings, I had no way to get into any seat except the driver's side and that was basically useless because nothing else worked”

Anonymous, NC (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“several times, the keyless entry fob wouldn't start the car, all warning lights were flashing---another time fob wouldn't shut off the car....each time I took it to dealer who checked it out and said nothing is wrong....the 3rd time this happened, I asked the Parts Desk for a new battery for key fob...and that took care of the problem.....no one at the dealer ever suggested that I might need a new battery in the key fob”

Anonymous, CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“to me very dangerous, especially if you have packages and want to get in quick but have to open front door and click twice to get any other doors to open”

Anonymous, NC (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“fob failure - $20”

Beverly E., PA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“The expensive keyless fobs do not work properly.The dealer claims proximity of other keys make battery drain, but it is not consistent, sometimes it won't work even following directions for failure of battery. Batteries last as little as 3 months”

Sheryl L., VA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The button on the key doesn't lock the car anymore; over $300 to fix”

Dennis C., GA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Keyless entry did not work on Prius when key fob for 4runner was in the vicinity of the key fob for the prius. Dealer had difficulty diagnosing this. Finally recognized problem and had to do a software upgrade to keyless entry system”

Anonymous, ID (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“Unreliable, I always carry the second Fob if I'm going to be too far from home. When the battery decides to die, it just dies and locks you out of the car. Also accidentally got my Fob wet on a trip at a rest area and it took a couple hours to get”

Anonymous, OR (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Was diagnosed as a defective battery associated with the Hybrid system. Actually had to go on line and find problem for dealer as problem was intermittent and dealer denied until similar problems showed to them”

Anonymous, FL (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“after changing tires the tire light came on and they ask $50 or so to correct the problem. for a senior on limited income this is a bit hard. have grown up without this type of feature so the light stays on”

Anonymous, WA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Wipers began to behave erratically. Stopping mid swipe or not working at all”

P P., NJ (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Very noisy, inefficient. Replaced under extended warranty”

Anonymous, MD (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“Water intrusion. Distributor installed part”

Anonymous, NC (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Disc not changing properly - Had unit replaced at our expense. Dealer would have had to replace entire music/nav system at a cost of about 4K”

Anonymous, AZ (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Quit as part of GPS system. Radio and satellite radio still works fine. Cannot access CDs to remove them or play them”

Lucille W., CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Quit working. Dealer replaced it”

Anonymous, AZ (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“If the sun is shing in front of us, the screen is unreadable”

George B., TN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Display screen freezes up

“Parts of the screen are unresponsive to touch”

Anonymous, CO (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“touch screen failed, expensive and difficult to repair. repair didn't work. amazing how much stuff runs through the touchscreen”

Anonymous, CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Entertainment system digital display turns to gibberish or goes away entirely; problem is worst in hot weather. Dealer has replaced system twice but same problem persists”

Anonymous, NM (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“needs updated? blanks while recalculating routes not in her system”

R M., AR (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The screen showing speed and gas gauge went blank. The dealer replaced the component with no charge even though the warrenty had expired but the mileage hadn't. The called it a "courtesy warrenty"”

Anonymous, PA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Same problem as described for other issue: entertainment system display goes blank or turns to gibberish, especially in hot weather. System has been replaced twice by dealer but replacement system has had same problem”

Anonymous, NM (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Screen went out; replaced under extended warranty”

Anonymous, AZ (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“It just quit and was replaced under an extended warrany”

Anonymous, DC (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)
External music device interface (e.g., smart phone, MP3 player)

“pairing is iffy with iPod or Samsung phone. Controls are terrible. touch screen doesn't work well. interface is terrible. need I say more?”

Anonymous, CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Suddenly stopped working”

Anonymous, NY (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)
In-dash navigation system (GPS)

“My 2011 GPS does not recognize new roads and improvements. I took the Prius to my local Toyota dealer to update the GPS, which I figured would be done easily by downloading the new version. I always figured the GPS company could "talk" directly to my car. The cost was quoted as something like $500-$600. I chose not to update the system. When I am on a new section of an interstate, I just ignore the GPS picture of me driving through fields and the GPS lady's recommendations to make the next”

Pat S., TN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The location of the car no longer corresponds to the location being indicated on the GPS”

Rondal M., AR (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“For about a year the map has been virtually useless - unable to zoom in or out plus other adjustments. Haven't taken to the dealer yet”

Ken M., CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Quit working; dealership says it needs to be replaced at more than $1,000”

Lucille W., CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The screen on the GPS unit went blank, that also made the backup camera unusable and the visual of what radio station is on in unavailable. I was told it would cost $3,300 to replace the unit”

L H., WA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The entire touch screen no longer works”

Linda D., CA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“blanks out while navigating thru not-updated territory, recalculating all the way”

R M., AR (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Unable to program addresses and get proper routing information”

Anonymous, CA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“The system has always been very unreliable. Almost every time we use it we get an announcement that there are roads where no information is available. We often find our way without help and then we are told we've arrived. We uaually take our Garmin”

George B., TN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Very hard to understand how to make it work. Manual not at all clear”

Anonymous, PA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

“very difficult to set up. asked dealer and car dealership. it eventually did get done”

Anonymous, MA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Radio

“Sirus radio went out. took it to dealer 4x still not a complete fix”

Anonymous, CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Issues with receiving Sirius XM - reception was dropping out about 40% of the time. Finally dropped the service”

Anonymous, NM (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“radio and display stopped working. then it started working intermittently for about a month or so. now it works again. i never took it for repair”

Anonymous, MA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Display malfunctioned; diagnostic test revealed no repair available. This is the second occurrence for this. However, I have had no problems in the months following the $100 diagnostic”

Nick W., FL (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“The antenna seems to have gone bad. The radio gets reception for only about 20 miles from a station. After that, nothing but static. So there is a lot of territory out there (we drive long distances, not too much locally -- see the mpg) for which we have no radio. Bummer”

Anonymous, MD (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Sirius/XM portion of radio quit working. It was under warranty but cost $100 deductible”

James H., SC (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The radio display started displaying nonsense characters. I have had this problem before. About once per year, the problems become so severe that the radio head unit needs to be replaced”

Anonymous, CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The display on the radio/CD player (one unit) is active sometimes when the radio is off, which would be a costly repair according to the dealer. In these situations, me menu gives scrambled information”

James H., AZ (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The XM receiver part of the radio / entertainment system is failing. Repair would cost $385+ to get a refurbished unit from Japan”

Michael H., WI (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Reception is very, very poor. Distant FM stations that are clear in other vehicles are very weak or not all received in the Prius. Satellite radio loses signal very easily”

Anonymous, VA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Sirius satellite radio stopped working and Toyota dealership where I purchased and serviced my vehicle could not find an answer. I no longer go to the dealership”

Mark Y., PA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Only the XM receiver quit working, I have not brought it in to the dealer to have it checked out yet”

Anonymous, CO (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)
Speakers

“The sound started cutting out, then stopped completely for the radio, satellite, and cd. The sound for blu toothe connection, ie hands free phone, navigation are still functional. Lowest estimate for replacement is an after model radio for 1500+. I use my iPhone/ipad now”

Linda M., TX (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Steering wheel controls

“The cruise control lever (mounted on the steering wheel) broke off, after only 3 years of USge”

Anonymous, OH (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“Fender panels secured by clips which tend to loosen or fall out”

Henrik S., VA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Driver side rear panel came loose”

Paul D., CA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Bumpers are too fragile”

Robert K., CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Under panel by passenger front tire and headlight came loose”

Kevin K., OK (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“front spoiler is low so it's been scratched when pulling in towards a high curb...after once or twice of scratching the spoiler paint, I've since noticed that the 'dirt' panel behind the front passenger wheel has pulled away from the one screw holding the 'dirt' panel in place...therefore the front passenger exterior door gets a lot of road grime from the wheel”

Anonymous, CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Rear panel above wheels repeatedly pops out of its alignment. Dealer says, "yep..that's what Prius' do". Have to pound it in to "click" into the connectors, then repeat as necessary. Body seems a bit flimsy to us compared to our 2002 Toyota Sienna”

Charles T., CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Either through negligence of the dealer doing an oil change or driving in flooded conditions, or both, underbody panels broke loose from their supports. Also the front bumper ripped loose when it hooked on a standard parking curb”

Anonymous, MA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Bumper and undercarriage...cheap plastic...doesn't hold up. Undercarriage plastic rubbing the street”

John W., MO (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Plastic body parts that are held together with plastic screws that come out or the plastic rips around the screws causing body and undercarriage panels to become loose and fall out. I lost the panels under the front fenders, one section under the dri”

Anonymous, TX (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“body is very fragile - a slight bump will misalign one section of the car from another - e.g the rear quarter panel from the upper quarter panel”

Anonymous, IL (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“trim around door frames are loose & come off door frequently - annoying”

Gretchen P., DE (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“Under body splash guards get damaged and break down”

Allan G., CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Paint (fading, chalking, cracking, or peeling)

“minor chips - one small spot rust”

William W., CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“paint is fading in the rear area and along the sides of the car”

Patrick O., CO (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Car purchased from auto reseller had been in several accidents, and post-accident paint on left side doors was poorly applied and is peeling. Factory paint is O.K”

Anonymous, ID (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Paint is not of sufficient quality especially around the hatch area where normal load//unload causes scratching around area”

Anonymous, OR (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“numerous dings with peeling & cracking of paint”

Gretchen P., DE (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)
Loose interior trim or moldings

“The soft armrest separated from hard plastic door interior”

Anonymous, NM (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

“In the winter, it seems that the gas line vent gets clogged with road sand. If I remove the protective fuel line cover located in the wheel well and hose it out really well the problem goes away. This has happened the past two winters”

Marcy R., WA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“On some (not all) gas pumps the nozzle stops immediately after start of fueling. I must hold handle on the nozzle to complete fueling”

Anonymous, IL (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Engine knock or ping

“My mechanic told me the knock/ping is a result of the oil burning problem which is caused by faulty rings and indicates excessive wear on the engine”

Anonymous, CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“On cold start, engine shutters and car shakes. Cylinder misfiring. Known TSB but Toyota won't cover repair”

Anonymous, IA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“(T-SB-0010-12) - dealer was researched when pressed - svc bulletin was not current - probably because part numbers had changed. replaced intake manifold and cleaned egr ports. dealer came thru, but had to be pushed hard”

Anonymous, PA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Oil leaks

“As with A LOT of 2010 and 2011 Prius's, it started burning excessive oil between 70K-80K miles. It is now burning about 1 quart every 800-1200 miles, depending on how I drive and I only have 108,000 miles on it. I maintain my cars excellently, and my cars always last >200,000 miles, but I don't think this Prius will come close to that. My mileage has dropped from 49-50 MPG to 41-42 MPG since I hit 80K miles. Toyota knew about this problem long before I bought my car, and they are currently telli”

Anonymous, CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Engine gasket failed after 5 years. Toyota did repair free”

William P., KS (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The engine consumes about a quart of oil every 1,500-2,000 miles. This has caused my gas mileage to drop 4-5 mpg. From what I read online, the rings in my engine are failing”

Marcy R., WA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Leak at the timing cover appears to be common with some Toyota vehicles, in the prius, the engine needs to be removed to fix it making it an expensive repair between $800-$1400 depending on the dealer”

William S., PA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Leak on engine”

James H., TX (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“There was an oil leak on the back side of the engine”

Anonymous, TN (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“weak, porely aimed dealer claims that nothing is wrong but would gladly fin the nonexistent problem for $400 each side uses about 1 qt oil every 1200 miles dealer claim that this is normal points to the owners manual that claims 1 qt every 600 miles is normal BS!! Dealer is not helpful Perhaps this is standard Toyoda policy”

Robert H., MI (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“service dept found the beginning of an oil leak during regular maintenance. It was fixed under warranty repair. I had not seen any evidence of the leak before the service dept found it”

Anonymous, AZ (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Either a broken gasket or loose drain plug”

Anonymous, CO (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)
Engine computer

“Recall campaign, rough idle, fixed with flash”

Anonymous, CA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

“Weather stripping around rear door window was peeling, cracking”

Anonymous, AZ (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Squeaks or rattles

“Rattles in the dash board area. Nothing major, just irritating”

Mike S., TN (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Strange noise upon starting in the morning. Not consistent. The Toyota dealer was not able to reproduce the noise nor could explain what it is. More prevalent on winter mornings”

Rachelle C., CT (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The car had a rattle in the trim around the rear window that Toyota fixed for a price. the car has had other rattles at times that come and go”

Robert B., FL (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Sounds like plastic rubbing somewhere in dash area”

Peggy C., VA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“rattles in dash area. Dealer tried to stop by installing pieces of plastic...didn't work. Prius rattles and quality of construction remind me of first generation corrollas...poorly made”

James A., ME (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“dash board squeaks and rattles over most pavement types. Very annoying and dealership can't seem to fix”

Sean P., CO (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“When driving, especially on uneven road, there is rattling sound near passenger side of dashboard. Sound like a small object, such as a screw, is bouncing inside ventilation ducking”

Seno J., CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Dependant on outside temperature I would get a noise from the body that could not be located”

Anonymous, ON (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“rear hatch back door produces rattling sounds when you go over bumps”

Anonymous, MA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Some dashboard elements rattle. Especially A/C plastic vents”

Brenda H., AL (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“It has a rattle that started around the 1st of this year”

Gerri P., TN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Road noises are pronounced but then our roads are not the best. Hard to hear satellite radio without turning it way up”

R H., WI (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“Because of the rake of the windshield, air noise around door mirror is noticeable”

Brenda H., AL (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“It quit working. Was partly under warranty but still was fairly expensive to fix”

Anonymous, NM (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Air conditioning not working. Heat and blowers system OK. Checked AC fuses, they are OK. Not sure why AC is not working. Need further trouble shooting”

Kenneth G., IL (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Due to the miles that I drive each day to work the Prius is serviced every two months and it has been extremely reliable and should easily surpass 200,000 miles. So, having a total failure of the A/C system was very unexpected and costly”

Anonymous, TX (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Compressor failed and pieces contaminated the entire air conditioning system. The air compressor was replaced but the system was not properly flushed and contaminants got into the new compressor and all the rest of the system. Warranties were voide”

Wanda N., SC (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The compressor needed to be replaced”

Anonymous, AZ (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Compressor failed. It's being replaced this week”

Richard B., NC (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Air Compressor failed. Replaced under extended warranty”

Anonymous, MD (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Stopped blowing cold air. VERY expensive”

Pat K., NV (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Automatic climate control

“Thermometer reading no longer works. I would think this impacts the settings for heat and cooling inside the vehicle”

Anonymous, MA (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“the winshield defrost system does not work properly it takes forever to clear the front window, I have bought a little fan to plug into the cig. lighter to help. A real big problem in rain and cold”

Anonymous, NC (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Blower (fan) motor

“Fan started making noise. Learned it had a failing bearing. $370 to repair”

Anonymous, WI (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Blower motor became noisy, replaced under warranty”

Anonymous, VT (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Condenser

“Not very sure”

Anonymous, NY (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

“Most Prius brakes last 150000 miles. My calibers ruined my rotors at 72000 miles on both rear brakes”

Anonymous, MN (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“rusted, needed replacing”

Erik M., VT (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“One rear caliper failed, disabling parking break. Parts were expensive and no rebuilt or third-party parts available”

Chris S., MA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Rt Rear caliper hung up. Discovered by drop in mileage at about 52000 miles. Replaced both rear calipers, rotors & pads”

Anonymous, OH (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“there was a sticky caliper which i had to have replaced. I believe it was on the drivers front wheel”

Anonymous, MI (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Premature brake wear

“This 2011 Prius is on its 3rd set of brakes”

David C., NY (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“rear brakes were "hanging up"”

J H., PA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Rotors

“They needed to be replaced in a complete brake job”

Marianne B., IL (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The rotors rusted during the winter. This is partially because of lack of use”

Anonymous, ME (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“rusted, needed replacing”

Erik M., VT (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“from invoice: parking brake sticks and grinds when driven, RBR replace rear brakes & resurface rotors. Mileage 69000”

Sigo F., PA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“rotors needed to be freed up”

Anonymous, OH (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Parking brake

“Actually, the mechanic found water in the brake line. We sent brake line to Toyota, they issued us a $500 credit to be used at the dealer. Also, at time the engine sounds like it will fall out, on start up. Can find similar problem on You Tube”

Anonymous, MI (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

“I leaned on the arm rest on the Driver's side door .. it collapsed.. now I have to replace the entire panel .. it seemed flimsy”

Barbara K., CA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Locks and latches

“In 2016 Driver's side locking mechanism has ceased operating the driver's side rear door locking mechanism. It continues to successfully operate both front doors and the passenger side rear door locks”

Charles T., CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Sunroof

“Rubber seal around sunroof and deflector suddenly started drying up and twisting and turning, detaching from the glass. See this link for complete story and photos: http://tinyurl.com/k4nbs72”

Philip V., QC (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Screw to secure exterior rear hatch trim came fell out”

Kevin K., OK (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Hatch cylinders stopped working”

Anonymous, MN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“rubber seal for hatchback came loose hatchback would not close properly”

Anonymous, FL (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“gas springs failed; out of warranty but replaced by dealer after they talked to the regional office”

Anonymous, CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“The "rubber seal" is one unit and had to be entirely replaced. I open it perhaps 1-3 X a week and this seems an expensive fix for a unit that should last longer”

Anonymous, OR (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“Battery discharges if car idle for a couple weeks. Per dealer, this is a "normal" problem”

T T., CA (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“All seven Prius and Camry Hybrid that I know (all in my extended family), including mine, have had repeated dead startup battery, from the first year of ownership. A huge problem”

Isaiah L., NJ (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Car would not start except with a jump start. 12 volt battery was fully discharged”

Brian D., MD (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Hybrid/electric battery replacement

“car would cut off”

Anonymous, NJ (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Hybrid/electric system and battery (excluding replacement)

“Had to replace inverter power module”

Anonymous, CA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Already told you. I,m going to try to get the dealer to fix the Potential overnight light situation”

Anonymous, OH (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Ignition switch

“Engine switch worked intermittently. I had major trouble with Toyota in their attempts to diagnoses the problem. After 3-4 visits to the dealership, they finally replaced the starter switch and it has worked subsequently”

Vic T., GA (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Clogged egr”

James O., AZ (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Sensors (includes O2 or oxygen sensor)

“Both O2 sensors replaced recently for a check engine light”

Anonymous, WA (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“may not be sensor but left me straned in orlando with the closed electric system recall $2400”

Barry M., FL (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Mass Airflow Sensor was replaced under extended warranty. Would have been a $605.00 repair otherwise”

Anonymous, CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“Shock is leaking.it was replaced less than 2 years ago by dealer”

Anonymous, CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Steering linkage (includes rack and pinion)

“Steering wheel linkage broken. Dealer wanted $800+ to fix. Took it to my mechanic. Same parts, total $400+. Could have caused loss of control if failed completely”

Anonymous, OK (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Alignment

“Needed adjustment (per dealer service) after rough pothole season”

Anonymous, NY (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Wheel bearings

“The Toyota dealership we go to for servicing told us they needed rep[lacing”

Ernst S., NY (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

“battery went totally dead. happened twice, at about 10000 miles and 2nd battery at 60000 miles. Problem is that there is no warning that battery is going bad. In both cases it happened away from home and had to call AAA”

Richard K., TX (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Car was unresponsive at start-up. Diagnosis was a "Bad Cell in Aux Battery". BAttery was replaced by dealer”

Doug W., NY (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Main hybrid control unit failed recall test”

Anonymous, MD (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)
Differential

“Recall, or at least I think this was the name of the part. It Failed before I got the part replaced because I did not receive notice of the recall. Thry had an old address”

Anonymous, MS (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

“The engine blew on a long trip. Estimated repair $7500. Toyota could not explain why it occurred, but assuming they had some culpability split the cost with us. Not great..not awful”

John J., NC (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)
Head gasket

“Leaking fluid due to engine gasket, will need to take engine out to fix it. Expensive”

Anonymous, CT (2011 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Timing belt or chain

“VVTI gear mechanism on cam was "sticking" and was replaced under warranty. Would have been a $2,090.00 repair otherwise”

Anonymous, CA (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“The dealer failed to replace the fuel filter during an oil change resulting in the engine failing. They installed a new engine at their expense. Two weeks after the vehicle was returned to us, the transmission blew. The repair person stated he has never seen a transmission blow on a Prius and advised us to contact Toyota Consumer Affairs and a new transmission should be compensated. That was not the case. The total cost was $5300.00 and they would only pay $2000.00. This car had been se”

Pj M., CA (2011 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Check hybrid light came on 4 times and the car stalled twice. It took 4 dealer visits, 2 months of diagnosis by Toyota to figure out the transmission failure. The transmission was replaced last month”

Anonymous, NJ (2011 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Cooling fan

“Used dealership incorrectly intake for fan and I had to have an independent garage fix it. Minor problem”

Anonymous, IL (2011 Toyota Prius Five 1.8-L 4 Cyl hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

“Have just had to replace it because engine light came on and testing at the Toyota dealer indicated it needed to be replaced. I received a heavy, somewhat pressured pitch for trading my car in when I reacted to the cost of this repair”

Anonymous, TN (2011 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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