Product Reviews

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The regular Toyota Prius is the most efficient car you can buy that doesn't have to be plugged into an electrical outlet. It gets an impressive 44 mpg overall in our testing--with plenty of room for five, a big flexible hatchback, a comfortable ride, and very secure handling. If there's a knock on the Prius, it isn't engaging to drive, feels underpowered and is loud when you ask for max power.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph (sec.) 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
NA
2004
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2011
2012
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2015
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2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
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2015
2016
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2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side and head protection air bags standard from 2007. ESC standard from 2010. Forward collision warning and automatic emergency braking available from 2010, standard from 2017.
Road Test

The regular Toyota Prius is the most efficient car you can buy that doesn't have to be plugged into an electrical outlet. It gets an impressive 44 mpg overall in our testing--with plenty of room for five, a big flexible hatchback, a comfortable ride, and very secure handling. If there's a knock on the Prius, it isn't engaging to drive, feels underpowered and is loud when you ask for max power.

Getting the Prius Plug-in version includes a bigger battery that can be charged from any wall outlet, allowing the car to drive more on electricity and less on gas. A full charge gives an electric range of about 12 miles. While the battery was charged, we measured 67 mpg overall in combined city and highway driving.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door hatchback
Transmissions Available
  • CVT
Engines Available
  • 1.8-liter 4 hybrid (134 hp)
  • 1.8-liter 4 electric (134 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“Whole Nav / Radio system had to be replaced at 53246 miles”

Anonymous, FL (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“As with the GPS, the Backup camera worked intermittently. I solved the problem by replacing the MFD myself with a used unit”

Paul S., QC (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“I think they just used inferior display screen, It is not crisp. Also the screen is impossible to see if the headlights are on with sun glasses, light when its bright out even though I have learn how to keep the display in a bright mode no matter”

Carl F., NY (2012 Toyota Prius Plug-in Plug-in Hybrid)

“Cannot see back-up camera images in bright sunlight. Camera "eye" doesn't project clear image in rainy or snowy conditions. Water clings to the "eye," projecting an unclear image. Wider angle view would be helpful in busy parking lot -- have almost hit pedestrians when my vehicle started to move because they were not picked up be my camera. ALSO -- difficult to estimate distances. My screen has no "guidelines" as I've seen in other models. Those lines are essential!”

Pamela U., NJ (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Esp. in the daytime”

Gary A., FL (2012 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“Sometimes when the phone is disconnected the car can not be put into gear without turning the car off and back on. This is troubling if you are at an intersection. t”

Chuck S., CA (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Display screen goes blank

“Screen went blank - unable to use any functions - phone, navigation, radio. Dealer had to replace entire unit after two tries of not ordering correct parts. Cost covered under separate extended warranty”

Anonymous, NM (2012 Toyota Prius Three Hybrid)

“There was a short in the multifunctional display screen resulting in the draining of the 12v battery. The problem initially manifested itself in the display being delayed but ultimately led to the car not starting”

Anonymous, VA (2012 Toyota Prius Unsure Hybrid)

“Problem with the radio extension that affected the gps, back up camera”

Anonymous, NY (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The odometer, etc screen is blank and who cost over $2,00 to repair”

George V., CA (2012 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )
External music device interface (e.g., smart phone, MP3 player)

“Doesn't always sync with iphone. Music control from dash doesn't always work. I ned to turn iphone on, start music playing, then connect with USB for the music to play. This may be an iphone problem, and not the car. My old iphone didn't do this”

Anonymous, OH (2012 Toyota Prius Five Hybrid)

“Sometimes skips, like an old LP record”

Anonymous, AR (2012 Toyota Prius Four Hybrid)

“Does not interact well with my iphone. Often difficult or impossible to get music to play properly. Sometimes have to "reboot" the car by shutting off the engine & restarting to get the system to work”

Robert P., NY (2012 Toyota Prius Four Hybrid)

“They put the plug-ins for the 'acc in' at the bottom of the middle arm rest where it's impossible to use without getting out of the seat to reach and plug things in. Plus, you have to take everything out of the compartment to do it. Then the lid on t”

Varley S., AZ (2012 Toyota Prius Four Hybrid)

“Frequent trouble linking Android phone to Bluetooth”

Jacob M., IL (2012 Toyota Prius Four Hybrid)

“If ipod connects, it will stop/start/disconnect/connect frequently. iPod works in all other vehicles (several rental cars, family/friend cars). Only will not work correctly in Prius. All other devices tried interface OK”

Anonymous, PA (2012 Toyota Prius Three Hybrid)

“Car entertainment system can't/won't recognize iPhone and renders on screen interaction useless”

Christopher F., MA (2012 Toyota Prius Three Hybrid)

“The music autoplays whenever I connect using the USB port. The dealer has looked at it several time with no resolution”

Larry C., WA (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“smart phone keypad does not always display correctly on instrument panel's screen”

Anonymous, MN (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“doesn't work properly, i never use it to go anywhere. it does not put you on the right road”

Jeff B., CA (2012 Toyota Prius Plug-in Plug-in Hybrid)

“Unreliable directions. Known POI's don't show up. Inability for passenger to program when moving”

John K., DC (2012 Toyota Prius Four Hybrid)

“It's only happened 3 times in two years but the navigation system got lost. Since we cannot repeat the issue on demand, we have not been able to solve it”

Anonymous, NY (2012 Toyota Prius Three Hybrid)

“It is inaccurate. Doesn't leave me off where the actual place is. Sometimes takes ridiculous route. Recalculates when going straight on freeway”

Anonymous, CA (2012 Toyota Prius Three Hybrid)

“After a long (1 to 2 hours) period of operation the GPS display will freeze. It happens infrequently but the only way to reset the system is to turn the car off and restart”

Jan S., RI (2012 Toyota Prius Four Hybrid)

“The whole radio/navigation system/entune system just quit working”

Sarah V., MN (2012 Toyota Prius Plug-in Plug-in Hybrid)

“GPS has given very bad/ erroneous routing guidance in congested areas, is slow to give turn warnings. Screen is ridiculously hard to see when I wear sunglasses or polarizing lens. I have resorted to using a 10 year old Magellan GPS near the steering”

Carl F., NY (2012 Toyota Prius Plug-in Plug-in Hybrid)

“On Interstate, many 'straight miles to go', GPS tells us to 'turn left', several times of course. Took to different dealer (non-leasing) - They checked and updated the GPS. Problem has not occurred since”

Anonymous, FL (2012 Toyota Prius Three Hybrid)

“frequently locks up during navigation. only reset is to power down entire car. even after reset, often claims known addresses to be "not navigable". awful software. loses GPS lock without warning”

Joseph G., VA (2012 Toyota Prius Five Hybrid)

“In dash screen can't handle complicated GPS (in city). Constantly freezes up and only fix is to completely turn off car and restart”

Christopher F., MA (2012 Toyota Prius Three Hybrid)

“GPS system failed. Replacement did not lower radio volume when giving directions and therefore could not be heard. Dealership could not fix this problem but raised the volume of the GPS so that it could be heard over the radio. Then after the car battery died and was replaced, the GPS was not properly reset, and I was unable to re-enter destination addresses. That was supposedly done today, but I don't know for sure if this latest problem is resolved”

Susan D., FL (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“It is difficult to use, it doesn't give you a lot of places to look for(esp. while moving), it doesn't have to say "recalculating" & it is cost prohibitive to update”

Gary A., FL (2012 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“GPS, Bluetooth and backup camera worked intermittently. The worked more often in cold temperatures. Toyota dealer wanted $3,000 to replace the MFD but said they would not guarantee the work. I found a used one for $175 and replaced it myself with the help of YouTube videos. Works fine now”

Paul S., QC (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Slow and cumbersome. They sacrificed efficiency for fancier visuals. Much inferior to the last Prius I owned. A classic case of needing to change just for the new model year. "New and improved gps" is virtually unusable except for the nugatory entertainment value of the pretty visuals”

Anonymous, CA (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

“Difficult to pair, then often de-couples the pairing. Difficult to use two different phones”

John K., DC (2012 Toyota Prius Four Hybrid)

“Same phone as always. Suddenly it will pair but after 2 minutes the car's bluetooth system stops. The phone is still working!”

Anonymous, WA (2012 Toyota Prius Unsure Hybrid)

“When I first purchased this car I did not own a Bluetooth capable cell phone. I have since purchased a Dorio cell phone through Cellular One. I cannot reliably get it linked to the car even though both the phone and the car are Bluetooth equipped”

Anonymous, NY (2012 Toyota Prius Two Hybrid)

“It never works consistently, and it's a pain to keep setting the phone up to the system. (Though this may be more of a reflection on the owner than that car's system,)”

Sally G., IL (2012 Toyota Prius Unsure Hybrid)
Radio

“Very poor reception from both the FM radio and the Sirius system. FM radio reception notably worse than in our 2004 Subaru Forester”

Robert P., NY (2012 Toyota Prius Four Hybrid)

“There is a problem with the sound in the rear speakers”

William H., NJ (2012 Toyota Prius Three Hybrid)

“Radio has an annoying cutout of broadcast sound approximately every minute. Dealer asked too much to trouble shoot and no guarantee warranty would cover. So no fix! Also had the alternator failed which caused battery to fail. Both replaced under wa”

Maurice L., CA (2012 Toyota Prius Unsure Hybrid)

“The previously mentioned issue with the display going blank was traced to a short in the radio, which is a component of the display housing. The short in the radio led to the problem with both the radio and display”

Anonymous, VA (2012 Toyota Prius Unsure Hybrid)

“Satellite radio stopped functioning. AM/FM is okay”

Anonymous, CA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Recently the satellite reception failed due to a problem with the antenna. The antenna and the base were replaced under warranty”

Anonymous, NJ (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Whole new radio/ nav system had to be replaced”

Anonymous, FL (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Lost fm reception. Said they "thought" it was the antenna, but it would cost $300 to take the dash apart and find out. Then there would be the cost of repair. So I no longer have fm reception”

Anonymous, CA (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Steering wheel controls

“the cruise control lever broke off through normal everyday use. There was no abuse of the lever”

Anonymous, FL (2012 Toyota Prius Unsure Hybrid)

“This is the worst system for recognizing commands that I have ever experienced. The system rarely recognizes the street or if I use the phone it rarely recognizes the name I am attempting to call”

Tim M., CA (2012 Toyota Prius Three Hybrid)
CD player

“A CD started to "skip" or "stutter" so I pushed the eject button. The door opened but the CD failed to eject. The door would not close, and because of the way it was designed, my radio and, more importantly, my GPS and back-up camera screen, were not accessible! My service advisor at the dealership was able to get the CD to eject, thus restoring the other systems. Had he not been able to eject the CD, installation of a replacement unit would have cost me over $1000!”

Pamela U., NJ (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

“Charger is very hard to plug in. Dealer says it is fixed and it is not”

Anonymous, CA (2012 Toyota Prius Plug-in Advanced Plug-in Hybrid)
Cruise control

“Intermittent problem getting the cruise control to work. Dealer can't duplicate problem”

Anonymous, CA (2012 Toyota Prius Plug-in Advanced Plug-in Hybrid)
Headlights

“Periodically a headlight goes out”

Anonymous, MD (2012 Toyota Prius Unsure Hybrid)

“Surprised headlights would fail within 3 years, and be so expensive to replace. Fortunately they were covered under warranty”

Larry H., CO (2012 Toyota Prius Unsure Hybrid)

“It is ridiculous to have to take your car into the dealership to get a burnt headlight repaired. Plus the fact that it is such a poor design as to take the entire front quarter panel off to do it is ridiculous. Additionally the cost of these lamps”

Anonymous, AZ (2012 Toyota Prius Five Hybrid)

“Both left and right blew out. I was charged a $66 fee to replace the pair of headlights. The other light was no charge at 37000 miles”

Lary R., IL (2012 Toyota Prius Five Hybrid)

“Headlights burn out too quickly and are too dim. even after changing twice”

Anonymous, IL (2012 Toyota Prius Unsure Hybrid)

“Headlights on both sides blew within 3 yrs of owning the car”

Walter C., NY (2012 Toyota Prius Two Hybrid)

“Had to get headlights replaced 3 times in a year”

Brenda G., IL (2012 Toyota Prius Four Hybrid)

“Headlights need frequent replacement - spent > $300 for trouble-shooting and repair of the headlight control module earlier this year”

Raphael W., VA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“We loose a headlight at least I feel a year. One has been replaced three times, the other, once”

Judith C., OR (2012 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“One headlight flickered a lot then burnt out, not even 4 years old”

Anonymous, OH (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Low beam incondessent builds burn out in 3-4 months”

Anonymous, FL (2012 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“In one month of ownership, I have had a parking lamp go out and a low beam lamp go out”

Donna K., NY (2012 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Exterior lights (other than headlights)

“Left front DRL module developed a leak and had to be replaced. Total cost including labor around $450”

Anonymous, NH (2012 Toyota Prius Four Hybrid)

“Tail lights burned out in less than 3 years”

Larry H., CO (2012 Toyota Prius Unsure Hybrid)

“One bulb was out and was replaced for a small fee in a 30 minute visit to the dealership”

Lary R., IL (2012 Toyota Prius Five Hybrid)

“Exterior lights too dim”

Anonymous, IL (2012 Toyota Prius Unsure Hybrid)

“Driver side they call it city light blew less than 3 yrs”

Walter C., NY (2012 Toyota Prius Two Hybrid)

“LED day time running lights on one side no longer work. The front end was factory replaced about a year ago. Front ended by a deer”

Dan D., OH (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Exterior lights have required more frequent and expensive replacement than in any previous car I've owned”

Raphael W., VA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Interior lights

“If a door is not closed, lights stay on and drain the battern”

Anonymous, WA (2012 Toyota Prius Five Hybrid)

“Had to have the dome light replaced would come on with out turning it on, was replaced under warranty”

Anonymous, FL (2012 Toyota Prius Four Hybrid)

“1.) Rear left door open switch not working 2.) Quality of switches in general is average (now the front right car lock/unlock switch is rickety)”

Chandrika S., MA (2012 Toyota Prius Five Hybrid)

“Tire pressure reporte low whenever weather changes”

Anonymous, OR (2012 Toyota Prius Three Hybrid)

“did not show tire was almost flat”

Anonymous, MN (2012 Toyota Prius Unsure Hybrid)

“flashed all the time and all 4 had to be replaced”

Anonymous, MN (2012 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )
Warning lights

“Maintenance required shows up but does not always explain the cause & the cause could be minor or routine”

Anonymous, MD (2012 Toyota Prius Unsure Hybrid)

“I was very surprised that about 6 different little exterior bulbs had burned out and needed to be replaced. I had not noticed from inside the car and it was unsafe to not have them illuminated”

Anonymous, OH (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Keyless entry

“drivers side door lock actuator has failed”

Dan D., OH (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Remote engine starter

“I don't drive the car much, so the 12V battery doesn't get recharged enough. The "ready" light often takes a couple of minutes to come on. I have to sit and wait before I can start the engine. Toyota dealer says, "Drive more"”

W M., NY (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“Condensation from aircon gives musty smell after one day”

Anonymous, CA (2012 Toyota Prius Five Hybrid)

“windshield washer reservoir”

Anonymous, OR (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Squeaks or rattles

“Body squeaks driving rough road”

Anonymous, CA (2012 Toyota Prius Five Hybrid)

“Center console squeaks; dealer unable to get rid of”

Bret B., CA (2012 Toyota Prius Plug-in Plug-in Hybrid)

“Interior cabin rattles...mostly due to the hard plastics I think”

Anonymous, TX (2012 Toyota Prius Two Hybrid)

“A recurrent squeak has been reported but not found in service”

Anonymous, IL (2012 Toyota Prius Four Hybrid)

“Some of the interior components knock against one another (seat belt clip, plastic pillar cover) or construction materials on cup holders/door pockets seem to contribute to cups/bottles making more noise than would be expected”

Mark B., NC (2012 Toyota Prius Two Hybrid)

“On rough roads or brick streets (yes, my town has them) there is a rattle that appears to come from the left side of the front end”

Anonymous, OH (2012 Toyota Prius Two Hybrid)

“Slight squeak and rattle in the front dash”

Anonymous, CA (2012 Toyota Prius Plug-in Plug-in Hybrid)

“Cheap plastic interior trim expands and contracts, causing rattles”

Donald M., CA (2012 Toyota Prius Three Hybrid)

“The inside cover of my door was not properly installed - it took a whole day to fix. There is some rattling in the vents that drives me nuts from time to time, but it's not constant, so the can't fix it!”

Anonymous, WA (2012 Toyota Prius Four Hybrid)

“Glove box rattles. 2 different dealers said they could not do anything about it when took in for service”

Anonymous, WA (2012 Toyota Prius Three Hybrid)

“Dash Board rattles, around the glove compartment area”

Anonymous, NJ (2012 Toyota Prius Plug-in Plug-in Hybrid)

“The leasing Toyota Deale technician EITHER would/could not stop the wind noise. There were not any door adjustments , nor larger weather/rubber stripping for the doors either. Poor dealer response, but even worse poor design by Toyota-no fix for win”

Anonymous, FL (2012 Toyota Prius Three Hybrid)

“the dashboard rattles and squeaks at times”

Anonymous, DE (2012 Toyota Prius Four Hybrid)

“1.) Dashboard rattle 2.) Rattle coming from front right quarter panel”

Chandrika S., MA (2012 Toyota Prius Five Hybrid)

“Consistent front end clicking noise when temp below 55 degrees. Dealer cannot reproduce”

Anonymous, CO (2012 Toyota Prius Three Hybrid)

“plastic rubbing noise from the glove compartment area”

Kevin H., FL (2012 Toyota Prius Four Hybrid)

“rattle in dash, dealer unable to fix”

Charles R., AZ (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Squeaks from front passenger side from day one. Dealer never able to find the cause”

James C., MN (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Two different pronounced dash rattles”

James D., CA (2012 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )

“Car is terribly noisy for >40,ooo miles driving. On any rough surface, no matter how slight. it rattles and squeaks”

David D., MD (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Rattle i n the center console, probably a less than perfect connector tightness. Nevertheless, a distraction”

Richard B., CA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“too much road noise and wind noise for us”

Anonymous, FL (2012 Toyota Prius Two Hybrid)

“I just find when driving on the freeway that it is rather loud and not quiet”

Anonymous, CA (2012 Toyota Prius Five Hybrid)

“At highway speeds makes more noise than believe it should. Speed sensing radio does not compensate enough”

Ed M., OK (2012 Toyota Prius Unsure Hybrid)

“Wind notice where seal on window or door jam is not working well while at high speed(worse in crosswind conditions)”

Anonymous, CA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“The molding on the door in back of the passenger side came loose and we eventually removed it”

Anonymous, CA (2012 Toyota Prius Unsure Hybrid)

“Road clearance of front-end is too low. I drove over a concrete bumper in a parking lot. When I backed out it hooked the front-end and pulled the grill, bumper and some lights loose”

Anonymous, CA (2012 Toyota Prius Plug-in Plug-in Hybrid)

“The back bumper is separating from the main body”

Keith J., AL (2012 Toyota Prius Five Hybrid)

“Exterior panels pop loose sometimes when I drive over bumps. If I catch it in time, they can be popped back into place. On one occasion, however, I had to pay $645 to repair”

Kathleen S., ME (2012 Toyota Prius Unsure Hybrid)

“The Prius is low to the ground and I have had many "bottoming out" hits in the front cowling underneath the front bumper. It always hits on parking blocks and any raised object on the road. Twice the cowling has ripped off, once taking sensors with i”

John B., CA (2012 Toyota Prius Plug-in Advanced Plug-in Hybrid)

“Flimsy bumper cover mounting. Did not stand up to city parking Car behind me bumped my car and that threw my bumper cover off and now it hangs a bit”

Alexander W., NJ (2012 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )

“There are two, long rubber inserts on the roof that fun from front to back on each side. They have not stayed in the tack that they lay in. One has blown out and is missing. The other I was able to catch when it was barely hanging on and rescuer it. It has done the same thing several times as of now”

Frederick M., CA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Covers for the windshield wipers keep falling off”

Troy J., GA (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Splash guard had to be re-attached to underside of front bumper”

Anonymous, MA (2012 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“The vinyl cap on the rear edge of the door is only holding on by friction, and the top end comes loose and sticks out on multiple doors. i'll probably apply an adhesive to stop it, but it seems like a poorly planned finish”

Richard B., CA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Every week I notice a new paint chip, some large. Scratches become chips. I live in an area with no salt , good roads and keep the car clean”

Maryanne P., SC (2012 Toyota Prius Unsure Hybrid)

“Just find that it is not a good paint job.... I have noticed small cracks or chips in paint”

Anonymous, CA (2012 Toyota Prius Five Hybrid)

“Only the top of the care is pealing it's clear coat”

Bruce B., AZ (2012 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Paint on rear spoiler is fading and quite noticible. Spoiler is NOT metal”

Anonymous, CA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric system and battery (excluding replacement)

“needed new inverter due to early models having a power transistor defect. covered under warranty”

Anonymous, CA (2012 Toyota Prius Plug-in Plug-in Hybrid)

“Purchased with 86miles on odometer 12 months ago started engine running almost non stop in cold weather. Mileage extended on battery because car ran on gas engine. Toyota field rep cpu said car in parameters. No problems. I disagree”

Brad-Ruth R., WA (2012 Toyota Prius Five Plug-in Hybrid)

“The hybrid system has failed to function about 4 times in the last year, always in the winter (at 10-32 degrees). Had to have it towed to the dealer twice, and jumped about 8 times summer and winter. Every sound the car could make it did, and it wo”

Anonymous, AK (2012 Toyota Prius Two Hybrid)

“The car has quit working completely and we had to have it towed to the dealer multiple times since we have owned it. They said that there was nothing wrong and gave it back and then it happened again. This has been the worst car that I have ever owned”

Anonymous, AK (2012 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Ignition switch

“battery in remote wore out”

Hunter J., MD (2012 Toyota Prius Four Hybrid)

“p0a7a/122 gen inverter performance p0c3f/623 converter temp sensor B, p324e/788 MG eco power relay replaced DC converter”

Anonymous, CA (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Coil

“engine hesitation, replaced coils and plugs. It didnt fix the problem. Problem still exists”

Anonymous, OR (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Number three and four coil went bad at 50,000 miles”

Douglas B., FL (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“Brake module failure. Brake lights stayed on all the time”

Anonymous, NM (2012 Toyota Prius Unsure Hybrid)
Premature brake wear

“This car's brakes wore out sooner than any other car we've owned. We're generally very conscious of driving carefully to save on brake wear”

Dotty K., VT (2012 Toyota Prius Plug-in Plug-in Hybrid)

“Brakes needed at 75k miles. My 2007 went over 106K and never needed brakes”

S A., MA (2012 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“took in for repair and they were able to fix = total cost around $400”

Anonymous, IN (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Squeaking

“At time, when I apply the brakes it creates a rasping sound like a file across a steel drum. It's annoying and is intermittent. I have pointed this out to Toyota several times but am told its normal”

Anonymous, FL (2012 Toyota Prius Two Hybrid)

“asked Toyota dealer to check brakes because they were squeaking, and we were told they were fine until next 5000 miles. Husband had accident after about 3000 miles more and brakes showed they were worn and grinding into rotors. Both problems fixed but unhappy that we were told brakes could have waited for 5000 miles when they only lasted less than 3000 miles”

Anna F., PA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Rotors

“previously addressed”

Anna F., PA (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Pitting and deformation”

Anonymous, NY (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat belts

“The button that stops the seat belt from sliding all the way back came off. Dealer replaced the entire seat belt”

Anonymous, NE (2012 Toyota Prius Unsure Hybrid)
Tailgate, hatch or trunk

“Fitting of trunk piece”

Anonymous, WI (2012 Toyota Prius Four Hybrid)

“Hatchback latch has broken once and needed adjustment 3 times”

James N., NJ (2012 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“Just a sloppy mechanism. It appears to latch, but about 10% of the time it doesn't & I have to stop and correct this. Sometimes I have to SLAM it to get it to latch correctly”

David D., MD (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Windows

“The front driver side and rear passenger windows don't roll up all of way and leak”

Anonymous, AZ (2012 Toyota Prius Five Hybrid)

“Had to replace windshield due to a crack”

Jacob M., IL (2012 Toyota Prius Four Hybrid)
Sunroof

“Rubber gasketing bonded to perimeter of sunroof and around the perimeter of the piece of glass between the sunroof and windshield have both experienced failure of the bonding and premature weathering of the rubber. Through discussion with the dealership, this same failure has been experienced on at least 5 - 7 other identical Prius models and year. First brought to dealers attention about Dec 20th - still waiting for parts and resolution”

Anonymous, BC (2012 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“Damage from hitting a curb”

Charles A., OK (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Steering linkage (includes rack and pinion)

“Was getting a rattling noise. Solved under warranty”

Anonymous, CT (2012 Toyota Prius Three Hybrid)

“Toyota replaced the steering box under warranty, no charge”

George F., OR (2012 Toyota Prius Four Hybrid)

“Loose connection in the steering column required re-totqueing by the dealer - was a recall on earlier models”

David H., CA (2012 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )
Steering wheel vibration

“I've had vibrations at 35 and 65-70 mph since I bought the car. I have 3 open complaint numbered cases with Toyota HQ. I've spent numerous hours and visits to dealers and they installed new tires and rotated and balanced wheels several times. Proble”

William H., CA (2012 Toyota Prius Five Hybrid)
Wheel balance

“Wheel balance and new tires hasn't worked. I believe the problem is mechanical but Toyota dealers say they don't think it is a problem. How ever when my car was initially drive by the Centennial Toyota Dealer in North Las Vegas, he told me that the”

William H., CA (2012 Toyota Prius Five Hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“temp sensor reading says engine will run till engine temp is greater than 130F car runs intermittently on engine now regardless of temp including when stopped at light. Pulling my hair out. Owned 07 Prius put 88,000 miles on never a problem”

Brad-Ruth R., WA (2012 Toyota Prius Five Plug-in Hybrid)
Oil leaks

“2012 Toyota Prius Model 2, VIN# JTDKN3DU4C1532777 If you have a Toyota Prius please be aware! Toyota Vacaville's standard charge to fix a small timing cover oil leak is $2295.00 !! I changed my own oil in Oct.2016, no oil leak noted. I brought it in Dec. 2016 for a air bag recall, had general vehicle inspection done. Inspection revealed small timing cover oil leak. I inspected it at home and found some dirt\oil residue near the timing cover, but no so called leak. I found no oil accumulation”

William C., CA (2012 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Oil leak originally estimated by dealer at over $2000 was reluctantly covered by Toyota via a recently expired extended warranty. Final bill covered by Toyota was $1200. I hate to think the dealer would have charged me $2000, but would accept $1200 from Toyota”

Anonymous, OR (2012 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“It locked up. $3,000 to replace”

Loren P., GA (2012 Toyota Prius Unsure Hybrid)
Automatic climate control

“Too hot or too cold. No 'happy' middle ground. Goes from 65? to "Max" cold: 65 allows too much humidity / Max freezes you out”

Anonymous, IL (2012 Toyota Prius Four Hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

“Failure of hybrid inverter, completely covered by warranty”

Anonymous, MS (2012 Toyota Prius Plug-in Plug-in Hybrid)

“While driving, hybrid system shut down with little warning ("Pull Over Now"). Battery, fuse required replacement”

Anonymous, CA (2012 Toyota Prius Plug-in Advanced 1.8-L 4 Cyl plug-in hybrid )

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Very rough starting when very cold and engine not started after a few days. This was second time I took it in for this problem. First time was told it was the gas I was using - BOGUS!!. Second time was told it was the PCV valve - won't kno”

Richard D., NH (2012 Toyota Prius Three Hybrid)
Fuel pump

“Fuel pump went bad. Fortunately the car was still under warranty”

Roger B., SC (2012 Toyota Prius Three Hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

“extremely poor software. loses location lock, locks up, poor voice control response, horrible integration with iPhone, not reliable at all. well engineered car, incredibly badly engineered software”

Joseph G., VA (2012 Toyota Prius Five Hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Timing belt or chain

“fluid leak covered under warranty”

Edward R., DE (2012 Toyota Prius Four Hybrid)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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