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Toyota Prius

EPA MPG: 48 mpg

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2014 Prius is more reliable than other cars from the same model year.

The 2014 Toyota Prius has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

CD player

""Sometimes it works, most of the time it doesn't.""

Anonymous A., CA (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Display screen freezes up

"This started in the past 6 months. The screen would intermittently not respond to touch. Then a month ago, it completely stopped being responsive to touch. I have not looked in to fixing it yet."

Anonymous, PA (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

"Unable to play music from phone; calls work fine"

Anonymous, CA (2014 Toyota Prius Unsure 1.8-L 4 Cyl plug-in hybrid)
Radio

""The radio hasn't been working for about 3 years now. I can get one radio station, and one radio station only. I can't change stations either manually or digitally.""

Anonymous A., CA (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

"Radio just died a month ago. Will replace it with salvage yard used for $100."

Anonymous, MI (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

""The 12V battery went bad prematurely. And, this isn't the first time it happened.""

Anonymous, MA (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Unresolved parasitic 12v battery draining. Service scheduled."

Anonymous, VA (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

"Started around March 2025. It was a dragging sound when we accelerated, which we thought might be the muffler falling off. It turned out to be a loose heat shield, which had to be replaced."

Anonymous, ON (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"Car is burning oil. About a quart every couple thousand miles"

Anonymous, MD (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Coolant Pump Failure"

Anonymous, AK (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Blower (fan) motor

"Seems like every 2 years or so for the past 6 years we have had to replace the blower motor assembly due to a bad circuit board."

Anonymous A., CA (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Refrigerant leaks

""Lost air conditioning due to a refrigerant leak. Was repaired, but unable to find the leak so far. So, not sure if it is fully repaired or not.""

Anonymous A., CA (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

""12v battery will randomly completely discharge requiring a jump start. Happened three times within a couple months. Battery was replaced with a new one after the first failure. Investigation after the following failures didn't discover any systemic problems. Purchased an emergency jump-start battery that now resides in the glovebox, just in case it happens again.""

Anonymous, MO (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

""The Prius wouldn't start, and I had to get a replacement battery. This was the secondary battery, not the major one. Since the car was in the garage, I had the repairman come and replace the battery. There were no other problems with the car. This is the only problem I have ever had with the Prius.""

Anonymous, NY (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Other brakes problem

""Many varied lights came on on the dashboard, the cruise control kicked off and would not be set again, and braking was a touch more difficult. I think I might remember it being about the master cylinder? I had too many miles before the problem happened the first time, so the recall did not cover my vehicle. It has happened three winters in a row, and has always recovered by itself...so far.""

Anonymous, WI (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Rotors

"This was a pain mostly due to supply issues. No one had any in stock, and we had to wait for them."

Anonymous, VA (2014 Toyota Prius Plug-in 1.8-L 4 Cyl hybrid)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"When shifting from neutral (stopped) into first gear, or sometimes when accelerating from a low spead, loud rattles occur. Maybe transmission?"

Anonymous, MD (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

"Same problem as mentioned previously. Hard to tell if noise is interior or exterior"

Anonymous, MD (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

What Owners Say

Electric/hybrid battery pack malfunction (didn't need replacement)

"Lost use of battery pack while on freeway about 15 miles from home. Pulled over to freeway shoulder to consider stopping or continuing driving home and then drove home. Had car towed to repair shop. Ordered replacement battery (but later cancelled). Rodent chewed some of the wiring from the battery pack. Minor cost to repair and electric/hybrid battery was still charged. Repair shop quickly discovered damaged wiring and repaired for $50. No battery damage and battery was still charged. I had the repair shop change oil and do a brake job because they were so honest. Car runs fine!"

Anonymous A., CA (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid)
Electric/hybrid battery pack replacement

"Acid was leaking from the battery and needed to be replaced. It had a ten year/100,000 mile warranty but the car is 11 years old so I had to pay for it."

Anonymous, (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Head gasket

""Nov 2024, car shook on cold start, check engine light came on. Finally correctly diagnosed in May, 2025.""

Anonymous, VA (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"In 2022 the headgasket started leaking and needed to be replaced. Very expensive replacement. No issues for 3 years since its been replaced so far."

Anonymous A., CA (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Overcoat on hood began to peel"

Anonymous, OR (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)

""The paint on the roof and adjustent surfaces developed a mesh of cracks and begins to peel. The estimated cost to repaint is close to $2000. It's too much to spend on 11 year old car, so I will keep driving as is.""

Anonymous, CA (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Other steering/suspension problem

"I didn't know about the problem until I took the car in for regular service when the "maintenance" light turned on in my car."

Anonymous, CA (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Emission control devices (includes EGR)

"clogged EGR system. Engine surges at light throttle"

Anonymous, NC (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

2014 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Toyota vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
HYBRID PROPULSION SYSTEM
Jun 24, 2020
An unexpected hybrid power system shut down may increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What should you do:
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V369000
Potential Number of Units Affected: 266638
HYBRID PROPULSION SYSTEM
Oct 04, 2018
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What should you do:
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V684000
Potential Number of Units Affected: 807329
HYBRID PROPULSION SYSTEM
Nov 15, 2017
The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
What should you do:
Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V718000
Potential Number of Units Affected: 39915
ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
Feb 12, 2014
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Summary:
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
What should you do:
Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V053000
Potential Number of Units Affected: 698457
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