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The regular Toyota Prius is the most efficient car you can buy that doesn't have to be plugged into an electrical outlet. It gets an impressive 44 mpg overall in our testing--with plenty of room for five, a big flexible hatchback, a comfortable ride, and very secure handling. If there's a knock on the Prius, it isn't engaging to drive, feels underpowered and is loud when you ask for max power.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Toyota Prius has been recalled 3 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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01*
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Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“It's very difficult to estimate the distance that the back of the car is from a wall, another vehicle, etc. Objects are much closer than they appear to be on the dashboard screen”

Bradley S., MI (2014 Toyota Prius Unsure Hybrid)

“the screen is impossible to see when the sun is shining. The GPS screen is very difficult to see the turn, etc. information. All screens are a major distraction from driving--really ruined t he system in the 2007 model I previously owned”

Marcia B., NY (2014 Toyota Prius Three Hybrid)

“Sunlight angle, and use of sunglasses, especially both, make dash and navigation screens unreadable. Got a speeding ticket because mph not visible. Map often difficult to see. Voice navigation often unresponsive”

Anonymous, CA (2014 Toyota Prius Unsure Hybrid)

“GLARE on a sunny day is almost impossible to screen”

Anonymous, TX (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The Designers must not have considered brigh sunlight and the short glimpses that a driver can give to controls... In short, this care is REALLY defiicent in it's controls visibility”

Jerome D., WA (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )

“My Toyota dealer replaced the center console under the warranty, and the problem was solved”

Anonymous, CA (2014 Toyota Prius Unsure Hybrid)
In-dash navigation system (GPS)

“Very, very slow, cumbersome and difficult to control. It does not recognize some address that are in the city of Saint Paul and were built in the early 1900's and still in current use. Address database is very incomplete”

Howard G., MN (2014 Toyota Prius Four Plug-in Hybrid)

“Very unreliable. Does not provide the most direct way to travel. Takes me way out of my way. Can't depend on it, so have had to quit using it. My iPhone is reliable. When I changed from the 2011 to the 2014, I was told that they had upgraded the”

Anonymous, TX (2014 Toyota Prius Four Hybrid)

“Voice guidance is off and I don't know why. Problem not user-friendly to resolve, must find the right instructions in huge manual”

Anonymous, CA (2014 Toyota Prius Unsure Hybrid)

“fdifficulty in turning off sound”

James C., GA (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“rainbow lines on screen making it impossible to use GPS, was a problem with updates!”

Anonymous, ON (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The map system requires periodic updates but they are woefully out of date, rendering them unusable. When roads are changed or improved, the system becomes useless. The most recent update (which cost about $200) still does not recognize road changes in the last two or so years”

L B., TX (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

“My Verizon phone would not pair with the Toyota. I have a 2015 Subaru that it paired with perfectly. Toyota said that this phone (along with several others) is not compatible with the Toyota”

Anonymous, WA (2014 Toyota Prius Four Hybrid)

“Phone pairing did not work. The display screen was unresponsive. The entire communications/stereo system had to be replaced”

Joseph L., HI (2014 Toyota Prius Three Hybrid)

“frequent stop of service. often unable to start system again”

Anonymous, CA (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Simply would not connect”

Anonymous, NM (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Frequently randomly unpairs while talking”

Anonymous, MD (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Some times it works, sometimes it doesn't!”

David O., IL (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Isn't consistent. ALSO HARD TO SEE IN BRIGHT SUNLIGHT”

Jerome D., WA (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )
Radio

“Sattelite radio module failed”

David A., IN (2014 Toyota Prius Four Hybrid)

“Static, not get good reception. My 2004 RAV4 radio was better”

Wayne D., FL (2014 Toyota Prius Two Hybrid)

“radio had to be replaced after several attemts to fix it”

Mike G., AZ (2014 Toyota Prius Five Hybrid)

“press the up or down to change stations and the band changes. AM to FM,etc”

Anonymous, TX (2014 Toyota Prius Three Hybrid)

“Very inadequate. Doesn't understand commands. May be partially because of road noise. So frustrating to use that I don't use it any longer”

Anonymous, TX (2014 Toyota Prius Four Hybrid)

“Trouble getting it to go to the correct city”

Anonymous, TX (2014 Toyota Prius Three Hybrid)

“The system frequently doesn't understand what I've said. Especially when inputting a spoken GPS destination request”

Bradley S., MI (2014 Toyota Prius Unsure Hybrid)

“Required a software update to clear up voice quality of phone and response by voice activated devices. Was covered under the extended warranty, but our complaint was the first notice that this was available”

Michelle C., CA (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“The driver side window had excessive road noise and water leaked at one time. They replaced the seals”

Ginger W., MO (2014 Toyota Prius Four Hybrid)

“Rattle in dashboard”

Chris K., CA (2014 Toyota Prius Two Hybrid)

“These seem to vary so are now & then”

Anonymous, CA (2014 Toyota Prius Three Hybrid)

“Car develops squeaks and rattles as car breaks in. I believe they could easily be prevented”

Anonymous, VA (2014 Toyota Prius Unsure Hybrid)

“very noisy”

David G., MA (2014 Toyota Prius Unsure Hybrid)

“Car has rattles from numerous places, including the windows rattle in their tracks when the windows are fully closed. I now always leave the windows very slightly ajar”

R L., AZ (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“There's a rattle in the dash somewhere. it is most apparent when it is warm out. It is subtle”

Aaron S., CO (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)

“Persistent rattle in the dashboard. Brought it into the dealer 3-4 times. I explained the problem is the car has to be driven 20-minutes and the dash will rattle non-stop so loud it is over the radio. Dealer takes it for local 5-minute rides and can't find the trouble and tell us we are being to fuzzy. Guess what this is the last Toyota I am purchasing. At present I am trying to trade the vehicle”

Gary B., NY (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Wind noise

“It's almost impossible to hear the radio if thw windows are open even slightly with wind & road noise”

Anonymous, CA (2014 Toyota Prius Three Hybrid)

“Drivers upper door panel by window leaks air. Same was true on previous Prius”

Anonymous, ND (2014 Toyota Prius Unsure Hybrid)

“The same as the previous comment. They replaced the seal”

Ginger W., MO (2014 Toyota Prius Four Hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

“daytime running lights not connected at factory”

Anonymous, TN (2014 Toyota Prius Three Hybrid)

“Driver side headlight bulb failed”

Anonymous, FL (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

“The driving lights were out and fuse removed after an oil change at a dealership. They refused to take ownership and we paid dearly”

Charley T., TX (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“The headlights didn't work due to a short in the connection”

Anonymous, NY (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )
Heated or cooled seats

“After 10 months of ownership/15K miles, the seat heater shorted out. An extremely hot spot under my right thigh developed”

Anonymous, CO (2014 Toyota Prius Four Hybrid)
Remote engine starter

“twice since owning it. I have had to contact AAA to help me start it. They said that there was somewhere a short, charged the battery and it was OK. This morning, I had then to "jump-start" it again but since it is weekend, the Toyota store is cl”

Anonymous, OH (2014 Toyota Prius Unsure Hybrid)
Warning lights

“Engine light comes on intermittently”

E J., NV (2014 Toyota Prius Three Hybrid)
Exterior lights (other than headlights)

“Fog light assembly fell out during long trip”

Cynthia M., FL (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“rear quartewr panel loose”

Fred W., AZ (2014 Toyota Prius Two Hybrid)

“Front inside fender liner fell off while driving”

Anonymous, CA (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“plastic shields under the front bumper came off and ripped off other parts with it”

Timothy A., GU (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Front cowling from parking barrier Rear cowling snow bank”

Anonymous, CT (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Loose interior trim or moldings

“drivers side int door panel loose”

Anonymous, NC (2014 Toyota Prius Four Hybrid)
Paint (fading, chalking, cracking, or peeling)

“We experienced discoloring in two areas on the vehicle, First, a golden yellow color drip under the driver's side mirror. Second, the same color drip from the antenna to the hatch”

Anonymous, CA (2014 Toyota Prius Five Hybrid)

“The car is very low and the front bumper came loose and was badly scratched when going over relatively normal driveways”

Jonathan F., CA (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid )

“Toyota, has seemed to concur how to coat the metal with the thinnest possible coating of paint possible. My 2011 Ford has fewer chips than my 2014 Prius. The paint chips from sand being kicked up from cars in front of you”

Gary B., NY (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heater system

“heater would blow cold air”

Anonymous, CA (2014 Toyota Prius Plug-in Plug-in Hybrid)

“Heater/AC does not work on all settings - only blow in your face and not on your feet, etc”

Anonymous, CA (2014 Toyota Prius Five Hybrid)

“Heater, when on the leg setting, does not blow warm air at all. No air movement. Dealer denies there is a problem”

Anonymous, OR (2014 Toyota Prius Unsure Hybrid)
A/C compressor

“Air conditioning won't turn on!”

David O., IL (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Sensor that detects fuel cap was replaced”

Anonymous, FL (2014 Toyota Prius Four Hybrid)

“Check lamp but was actually loose fuel cap”

Anonymous, GA (2014 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Sensors (includes O2 or oxygen sensor)

“Check engine light came on at about 12000 miles. There was not a sensor available for 5 weeks. I am scheduled to get it put in next week”

Frank S., IA (2014 Toyota Prius Four Hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

“Very, very slow and very difficult to control”

Howard G., MN (2014 Toyota Prius Four Plug-in Hybrid)

“Just plainly doesn't work. I've spent a couple of hours at the dealership and they couldn't get it to work with my I-phone 5 either”

Marcia B., NY (2014 Toyota Prius Three Hybrid)

“Having difficulty connecting with iphones”

Glen L., CA (2014 Toyota Prius Plug-in Plug-in Hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

“Metal dents super easily, door sounds hollow and cheap when closing”

Abigail D., MN (2014 Toyota Prius Four Hybrid)

“Back door takes a while to open using key less... the frequent pulls before it opens automatically basically broke the handle...needed replacemnet ~300 dollars”

Anonymous, CA (2014 Toyota Prius Five Hybrid)
Glass defects

“The windshield split point sources of light into two or more total images with ghost images appearing below the original source of light. Upon further investigation, this appeared to be a problem primarily limited to Prius models with head-up displa”

Anonymous, CA (2014 Toyota Prius Plug-in Advanced Plug-in Hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“brake pedal goes to the floor after sitting for several days”

Edwin B., CA (2014 Toyota Prius Five Hybrid)
Master cylinder

“dealer is still trying to find problem”

Edwin B., CA (2014 Toyota Prius Five Hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

“On a very cold morning (8 degree nigh) my garage kept prius would not even turn over. called Toyota Care and they came and jump started car. Person who responded said that several Prius had the same problem when it gets really cold. I could not fig”

Anonymous, MD (2014 Toyota Prius Four Hybrid)
Stability control (ESC)

“ESC light comes on randomly. Also tired slip on wet pavement”

Anonymous, IN (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“Engine runs poorly when very cold”

L B., NY (2014 Toyota Prius Five Hybrid)
Engine knock or ping

“After being unused for a few days the vehicle was started, then shut, then upon being started the next two times a horrendous knocking noise and shaking of the vehicle was experienced. The incident was repeated a second time shortly after the first”

Barry E., MA (2014 Toyota Prius Four Hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

“During a routine service the technician noticed a small stain at a gasket site. The gasket was repaired on the spot at no cost. A free rental from the on-site rental (all toyota) and I returned a few hours later to retrieve my vehicle. I believe they said the factory gasket was defective--too thin at one area, or possibly I am remembering incorrectly. A big part of the reason for buying a Toyota is that dealer service dept”

Anonymous, CA (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

“Squeaking when going over bumps. Toyota can't isolate problem”

Anonymous, IN (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric system and battery (excluding replacement)

“After a 16 day period of being idle, the battery died and would not hold a charge. The dealership had to replace the battery”

Anonymous, IN (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
HYBRID PROPULSION SYSTEM
Oct 04 2018
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What should you do:
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V684000
Potential Number of Units Affected: 807329
HYBRID PROPULSION SYSTEM
Nov 15 2017
The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
What should you do:
Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V718000
Potential Number of Units Affected: 39915
ELECTRICAL SYSTEM: SOFTWARE
Feb 12 2014
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Summary:
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
What should you do:
Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V053000
Potential Number of Units Affected: 698457
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