In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Installed 2012 gps database vice 2013. Request 4 fix 2 dealer(s), purch agent (AAA) and Toyota Customer Experience resulted in inappropriate anger to us fm all . 2 dealers: "Toyota very angry with you""
John M., CO (2015 Toyota Prius Three Hybrid)"Doesn't respond very well to spoken commands even when the exact language demanded in the manual is used"
J K., MI (2015 Toyota Prius Three Hybrid)"It didn't work when purchased. Had to wait several months for them to install a replacement. Don't like it much anyway. Hand held version is better"
Cameron O., AB (2015 Toyota Prius Unsure Hybrid)"Hard to read street names on map and too many steps to input information and POI"
Anonymous, OH (2015 Toyota Prius Persona Series Hybrid)"Gets confused on parallel roads, directing me on one while I'm on the other. Gives audible turn commands too late. I'm often in the middle of an intersection when it says to turn. Have to turn around and come back. Looking at the display would help, but it's distracting and dangerous. Dealership says they upgraded the system, but it did not solve the problem"
Anonymous, MA (2015 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)"Car started dropping Bluetooth connections, including while in the middle of a call. Toyota has no remedy for problem. That a safety-related feature (hands-free calling) stopped working and they don't seem to care is immensely frustrating"
Anonymous, WI (2015 Toyota Prius Three Hybrid)"It says it connects to our phones, but it doesn't accept phone calls or text messages. We need to take it in. Yet, we have not"
Nancy B., IN (2015 Toyota Prius Two 1.8-L 4 Cyl hybrid)"The car refused to remember phone pairing. The dealer said a $1000 part needed to be replaced"
Rick H., MD (2015 Toyota Prius Three 1.8-L 4 Cyl hybrid)"last several months can't get bluetooth to operate. Sparks can't fix it-says its entune not catching up with Samsung phone updates"
Kathleen R., SC (2015 Toyota Prius Five 1.8-L 4 Cyl hybrid)"Cannot get phone calls out. It does not al Ways understand the names I ask for. I find myself yelling at it because it infuriates me"
Anonymous, CA (2015 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)"Cannot see any picture because of outside lighting. I had the same problem and complaints Bout the previous Camry I leased. They need to place it differently. It can be very dangerous"
Anonymous, CA (2015 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)"The in-dash radio/CD/bluetooth/backup camera wouldn't work. Toyota replaced it with an upgrade, no charge, even though it was just out of warranty"
H M., GA (2015 Toyota Prius Two 1.8-L 4 Cyl hybrid)
"Music played through Bluetooth connection randomly stops playing. Car has to be restarted to reestablish connection. Toyota has been made aware of problem but provided no solution"
Anonymous, WI (2015 Toyota Prius Three Hybrid)